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Shilo Inn Suites Hotel - Newport

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536 SW Elizabeth, Newport, OR 97365-7701
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Shilo Inn Suites Hotel - Newport
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Shilo Inn Suites Hotel - Newport
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398 reviews from our community

Traveler rating
    93
    101
    93
    70
    41
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141
131
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dietrich, Idaho
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room I would rate at best a C. Like other posters have commented this Shilo location is not up to par with any of the other Shilo Inns we have stayed at. Our family booked two nights and after the first night my wife and I decided to eat the cost of the second night and just move on... More 

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Springfield, Oregon
1 review
4 of 5 stars Reviewed 4 days ago NEW

We had a great experience at this hotel. The housekeeping was exceptional and when we needed help in our room one of the housekeeping ladies went out of her way to help us. Her name is Cheryl Ratliff and was the most helpful and nicest people I've dealt with at a hotel. She was absolutely awesome! Thanks, Cheryl!

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Medford, Oregon
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The front desk clerk was great. Very helpful and a joy to talk to. I like that they still use the old fashion metal keys to open the rooms. One problem I had, the room was a bit run down, even though it looked like they had recently renovated it. The carpet was in need of stretching to take the... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The restaurant was amazing, the staff checked in the right amount of time and didn't make you feel rushed. The hotel rooms have a great views (as well the restaurant) the room was clean and everyone was really friendly.

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Top Contributor
51 reviews 51 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is an old hotel with few amenities. Old, beat up furniture & carpet. Decent bed. HVAC system challenging - room was either hot or cold. That said, the view is beautiful & peaceful, desk staff were friendly and accommodating. Also surprisingly quiet for a weekend. I was there for a large convention and the wait staff were attentive &... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We had originally paid and reserved a room at the landings hotel in newport however when we showed up they rudely turned us away admitting the error was their fault and left us, 2 women unfamiliar with the area stranded in newport after driving 5 hrs to get there. Luckily the Shilo had availability. They were so welcoming and educated... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

At first I was a little nervous about this hotel. It did not look like the other Shilo properties I had stayed at, but after all day in the car with three kids we decided to stop. The young desk clerk was amazing! She gave us directions to all of the popular locations, gave us the easiest path to the... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review

Dear Mzbeccaleigh, We are very happy you decided to be our Newport Shilo Inn guest and stay with us. I am so delighted that you and your family enjoyed our property and were able to relax on the Oregon Coast during your stay. Thank you for offering this kind reward and I am happy you were able to take advantage... More 

Tacoma, Washington
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 19, 2015

Booked this hotel because it had a view of the ocean and have stayed at other Shilo Inns that were nice . This one is not the same quality . We stayed in an old part of the hotel ..looks like there is water damage happening outside and bringing mold inside the rooms . Wall paper had mold all over... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review

Dear Harleykitty, Thank you for offering this feedback on your trip to the Oregon Coast. I will make sure to personally inspect all these rooms and remove any issues, as well as review our mattresses. Best Regards, Mike Willock, General Manager More 

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Perfect view and location! Our room was excellent, we had a huge clean and comfortable bed, and it was much larger than I was expecting. There was a good sized, quiet refrigerator, a microwave, and plenty of counter space, we could have easily prepared more meals there than we did...but oh well we got to go out for some great... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review

Dear rabiebaby, We appreciate you taking the time to offer this great feedback and it is always great to hear about our guest’s experiences. The Newport Shilo Inn has a perfect location and view for all our guests to enjoy. I am happy found our front desk to be nice and that you enjoyed our complementary welcome drinks. Best Regards,... More 

Hillsboro, Oregon
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 16, 2015

20 minutes to check in with reservations. Bed was stiff and uncomfortable in room was miserably hot. People above us clearly had children and the noise from them running back and forth kept us up at night and woke us up early in the morning. Great location beautiful view.

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Newport, responded to this review

Dear 1Otter2014, I am very sorry to hear that your stay was not up standards as we always try to exceed our guest’s expectations. I will certainly discuss your check in time with my front desk team and will look into making the rooms more comfortable for all guests. I am glad to hear you enjoyed the great views. Thank... More 

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