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Quality Inn & Suites

2.0 of 5
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1950 Biddle Road, Medford, OR 97504 (Formerly Windmill Inn)
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1 room 1 guest
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Ranked #8 of 35 Hotels in Medford
A recent review
4 of 5 stars reviewed 2 days ago
Sac2Travelers Sacramento, CA
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239 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Sacramento, CA
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After calling at least 8 different places from the road and being told "no vacancy," I asked if they knew any location that still had vacancies in Medford and was told the Quality Inn & Suites still had some rooms. I don't know why this location wasn't full while the others were but I am very grateful that they still... More 

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Foothill Ranch, California
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

On this trip I was alone and it was late and I needed a place to get off the road and crash, and as tired as I was, I almost left after seeing and smelling my room. They allow pets in the rooms, and it smelled like it. But the odor in the room was really bad. Had my wife... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The room was nice and clean. The breakfast was good, with choices. The location was in a shopping center type of area. I've said everything that I wanted to say and I can't think of anything else to put down. I think that what I've put down is good.

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My family stayed one night here on our way to Washington from California. The room was a tight fit but it did have a pull out couch which was nice for the kid's to use. There was a bug that looked like a tick in our room! Not 100% sure that's what it was. It was conveniently located right off... More 

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Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Jeri, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn and Suites Airport. Allow me to apologize on behalf of our hotel for any discomfort you and your family experienced on your recent visit. I have shared your feedback with our General Manager to ensure we handle these types of... More 

Oceanside, California
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 25, 2015

The hotel was clean, price was fair and the staff were very nice. Free breakfast was good but packed in a small room with a lot of people. Pool step plaster was so rough that it cut a decent gash in my wife's toe. Room, carpet, etc. is extremely dated. My kids watched a tweaker pee on the restaurant outside... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 25, 2015

Needed to find a place in a hurry. They were very accommodating. Loved that the 24 hour grocery store was across the parking lot! Pool doesn't really for little kids unless you pack some water wings. Whirpool is nice. Overall, a great place to stay.

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, I am glad we were able to assist you with room accommodations at the last minute. Many of our guests are pleased to find that we are centrally located to many local services such as a 24hr market. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback... More 

Shavano Park, Texas, USA
Level Contributor
109 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 23, 2015

I appreciated this Quality Inn & Suites. Traveling by myself, I felt safe at all times. The staff worked with me as I desired staying not one but two extra night, one night at a time. The room was wonderfully clean, the breakfast, included, was a fine selection. My room was located on the back side of the hotel and... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Ruth, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Vacaville, California
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 23, 2015

Stayed here July 20th through the 22nd 2015. Room was very spacious and clean. It had a King size bed with an excellent mattress. There was a desk and a nice size table with 2 chairs to sit at. The overall property was very clean. They also offer a park and fly for those wishing to take air travel and... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear David, Thank you for taking the time to let us know about your visit to our hotel on July 23, 2015. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Folsom, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2015

Needed an overnight stay, had booked a queen room for us, 2 adults and 2 kids (5 & 1) for a great price. Place is right off I-5. It came with a queen bed and a sofa sleeper. The rooms were clean & spacious. The breakfast was quite good and the staff were helpful. There is a Food4less grocery right... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is appreciated and very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Rochester, Michigan
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed July 13, 2015

The breakfast room is cramped and filthy. I didn't eat after seeing the mess. An attendant needs to oversee the room. Ran out of coffee and bread. Too many dogs on the premises. One was even in the hot tub and spa room, another was on a bed. feces by the doors outside. No complaints about our room. It was... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn and Suites Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our Breakfast Room and the condition of the hotel grounds on your recent visit. We are pleased to be a pet... More 

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