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Quality Inn & Suites

2.0 of 5
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1950 Biddle Road, Medford, OR 97504 (Formerly Windmill Inn)
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1 room 1 adult
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259 Reviews from our TripAdvisor Community

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Vancouver, British Columbia, Canada
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Friendly and efficient staff. Room was clean and comfortable. Convenient location, close to the I-5 but very quiet. Breakfast was fine with a wide variety to choose from including waffles, cereal, toast, fruit, and yogurt. Excellent value!

Helpful?
Thank Marjorie C
Jessi R, Director of Sales at Quality Inn & Suites, responded to this review

Marjorie, Thank you so much for letting us know how we are doing. The feed back is greatly appreciated. I am glad to hear your stay was comfortable. We hope you will stay again soon! More 

Apache Junction, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very clean room and also quiet. Breakfast was excellent. We had a very nice queen with a couch. Mico wave and fridge. The Internet reception was also quiet good. Staff was friendly and pleasant to deal with. Room looked freshly painted ,

Helpful?
1 Thank tomd001
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
311 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall this was a very comfortable place to stay. The check in process went smoothly and the desk staff was very helpful with our special requests. Stayed at the Shilo the week prior and this was much better for us. Nice breakfast, closed at 9am so several of our group missed that part. Only complaint is the outside doors locks... More 

Helpful?
1 Thank advcards
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

southern oregon
Level Contributor
144 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
2 of 5 stars Reviewed December 27, 2015

We stayed at this facility on December 15th after a long set of flights from the British Virgin Islands back to Medford. We had traveled for over 22 hours and arrived there at about 1 am in the morning instead of driving the 55 miles back to our house in the middle of the night. When we got to our... More 

Helpful?
1 Thank benddragon
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Benddragon, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Oceanside, California
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 3, 2015

We stayed here for two nights while visiting our son. The rooms were spacious and clean with one exception. The carpets were dirty and instantly made our feet and socks brown. The staff was very courteous and accommodating. The continental breakfast was good, average at best but overall, the stay was good. The only other downside is there were a... More 

Helpful?
1 Thank Amazon53
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Our housekeeping supervisor will be notified regarding the... More 

Sublimity
Level Contributor
127 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 21, 2015

Located close to shopping and restaurants. Topped off with a great staff. the rooms are spacious and comfortable. We have stayed at this location twice it is our first choice when we stay in the Medford area. We can count on consistent quality

Helpful?
1 Thank SublimityCharlie50
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Charlie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Silverton, Oregon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 29, 2015

We found this hotel to be in a great location for the things that we had planned to do. The staff was very friendly and the rooms were nice. However we had a pet room, and the carpets were quite stained and dirty. That was the only down fall

Helpful?
1 Thank kpjg24
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Reno, Nevada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 24, 2015

One of the nicer Quality Inns I have stayed at. Room was modern & comfortable. With only 1 bed in the room, there was plenty of space. Nice table and chairs as well as a desk. My room faced the far end of parking lot of a grocery store. Heard a little traffic noise but otherwise very quite. It was... More 

Helpful?
1 Thank CathyNV
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Roseburg, Oregon
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed October 9, 2015

We had an early flight and booked a room at the Quality Inn. We were placed on the second floor and there is no elevator! We had to carry our suitcases upstairs and had no offer of help. The room had been freshly painted and paint fumes were overwhelming causing allergic reactions and a very poor nights sleep. I sure... More 

Helpful?
Thank Stephanie B
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Stephanie B., Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Cottonwood, California
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 6, 2015

The hotel is basically a very clean hotel. The noise is not freeway noise it's the employees outside the front entrance carrying on at 1-3am, My sleep was non existent, they gave me 10% off not enough for no sleep. I have stayed at many La Quintas, this is a large hotel we were on the 1st floor facing Biddle... More 

Helpful?
Thank Daughteroftheking-2
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn and Suites Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the late night noise outside of your room window during your recent visit. I have shared your feedback with our General... More 

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