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Quality Inn & Suites

2.0 of 5
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1950 Biddle Road, Medford, OR 97504 (Formerly Windmill Inn)
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Quality Inn & Suites
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Ranked #8 of 35 Hotels in Medford
A recent review
3 of 5 stars reviewed 4 days ago
Jeff K Oceanside, California
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (42)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (25)
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Oceanside, California
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was clean, price was fair and the staff were very nice. Free breakfast was good but packed in a small room with a lot of people. Pool step plaster was so rough that it cut a decent gash in my wife's toe. Room, carpet, etc. is extremely dated. My kids watched a tweaker pee on the restaurant outside... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Needed to find a place in a hurry. They were very accommodating. Loved that the 24 hour grocery store was across the parking lot! Pool doesn't really for little kids unless you pack some water wings. Whirpool is nice. Overall, a great place to stay.

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, I am glad we were able to assist you with room accommodations at the last minute. Many of our guests are pleased to find that we are centrally located to many local services such as a 24hr market. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback... More 

Shavano Park, Texas, USA
Level Contributor
101 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I appreciated this Quality Inn & Suites. Traveling by myself, I felt safe at all times. The staff worked with me as I desired staying not one but two extra night, one night at a time. The room was wonderfully clean, the breakfast, included, was a fine selection. My room was located on the back side of the hotel and... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Ruth, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Vacaville, California
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here July 20th through the 22nd 2015. Room was very spacious and clean. It had a King size bed with an excellent mattress. There was a desk and a nice size table with 2 chairs to sit at. The overall property was very clean. They also offer a park and fly for those wishing to take air travel and... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear David, Thank you for taking the time to let us know about your visit to our hotel on July 23, 2015. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Folsom, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Needed an overnight stay, had booked a queen room for us, 2 adults and 2 kids (5 & 1) for a great price. Place is right off I-5. It came with a queen bed and a sofa sleeper. The rooms were clean & spacious. The breakfast was quite good and the staff were helpful. There is a Food4less grocery right... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is appreciated and very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Rochester, Michigan
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The breakfast room is cramped and filthy. I didn't eat after seeing the mess. An attendant needs to oversee the room. Ran out of coffee and bread. Too many dogs on the premises. One was even in the hot tub and spa room, another was on a bed. feces by the doors outside. No complaints about our room. It was... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn and Suites Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our Breakfast Room and the condition of the hotel grounds on your recent visit. We are pleased to be a pet... More 

Hurricane, West Virginia
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 1, 2015

very close to everything, food was close by. Good place to stay to visit Crater Lake. Staff very friendly room was big and comfortable, TV, wifi good no problems here . Close to airport if needed good clean place

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 26, 2015

We arrived late without a reservation. The staff was very accommodating and friendly. The room was nice, and above all, very clean. They had only two rooms available, and advised us which would be best to suit our needs.

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Everett, Washington, United States
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 12, 2015

Been here 10 times for business. All stays were ok. I passed on hotel breakfast and did Elmers across the parking lot. Breakfast area crowded and selection limited. Room was plain. Room cards are sporadic. TV guide is not in room book but on a separate sheet with the hotel map on the other. You don't always get that so... More 

Was this review helpful? Yes 1
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Sedalia, Missouri
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 29, 2015

This is an older hotel but they are remodeling and our room was re-done, very clean, quiet, good beds. The next morning the breakfast buffet area was also being re-vamped but it was stocked and we had a nice breakfast. manager came through and we visited with him and told him how content and pleased we were with it all.... More 

Was this review helpful? Yes
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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