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TownePlace Suites Medford

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1395 Center Drive, Medford, OR 97501
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TownePlace Suites Medford
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113 Reviews from our TripAdvisor Community

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Northern California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here overnight to break up a 12-hour drive from WA to CA. I am a long-time Marriott customer but had never tried their TownePlace Suites brand which is one of their lower price-point hotels. Happy to report that everything at the Medford TownePlace hotel did was terrific! Absolutely impeccable throughout, very nice room, and a fabulous staff! We... More 

Helpful?
Thank Andi-Rosevile
Franziska W, Manager at TownePlace Suites Medford, responded to this review

Thank you for your long-time loyalty to Marriott, Andi! We are thrilled to hear that you found our hotel a terrific spot to stay the night on your journey to California. It's also very nice to hear that you enjoyed the room, our fabulous staff, and that you found great value in your stay. Thank you so much for staying... More 

Marriottsville, Maryland
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 1, 2016

Another hotel we stayed when we visited Southern Oregon. I had Marriott points to use so this hotel worked. It was convenient to airport, shopping was nearby and places to eat. We stayed for three nights (2 nights when we arrived and 1 night before we flew back out) and it was quiet. Place was clean and breakfast was convenient.... More 

Helpful?
Thank K V
Franziska W, Manager at TownePlace Suites Medford, responded to this review

Thank you so much for staying with us during your recent visit to Southern Oregon! It is so nice to hear that you found our location convenient, clean and quiet. We are glad that you were so well taken care of by our friendly staff, and we appreciate that you took the time to write a review. Thank you for... More 

Portland, Oregon
1 review
1 of 5 stars Reviewed December 29, 2015 via mobile

That's right: Worst-Ever Marriott stay. Shame on me for not reading other comments before arrival. I too am business traveler, strong/long-time Marriott Loyalist and low-maintenance guest. This is clearly a franchise-managed property; reasonable brand & facility standards...local Super 8 probably has better service levels. In fact, I'll just blindly recommended Super 8 over this TownePlace Suites and their SpringHill Suites... More 

Helpful?
Thank Miguel_de_Soco
Brooks M, Manager at TownePlace Suites Medford, responded to this review

Thank you for staying with us, Miguel, and for your loyalty to Marriott. We are very sorry for the service issues you had while staying at our hotel, and for any inconvenience this caused. Unfortunately, we are unable to determine from your review exactly what went wrong with your stay, but we'd love the opportunity to make it right. Please... More 

Portland, Oregon
Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed November 12, 2015

TownePlace is clean, the room was well maintained and there's plenty of free parking. The sofa bed, however, is really uncomfortable. Breakfast was ok; the eggs looked like they were made of plastic so we avoided them.

Helpful?
Thank nancyvictoria
Brooks M, Manager at TownePlace Suites Medford, responded to this review

Thank you for staying with us! We're happy you found our hotel clean and your room well maintained. We are sorry, however, that the sofa bed was not comfortable. We hope this does not deter you from staying with us in the future! Thank you for providing feedback. We hope to see you again! More 

Rocklin, California
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 14, 2015

I was looking for a mid way point in my travel to break up the drive and wanted to use Marriott points. I took the only room available and used 15,000. points. The hotel was an easy access from I-5, parking was limited as guests from Springhill also park here. The lobby was clean and staffed by a nice young... More 

Helpful?
1 Thank Colleen H
Brooks M, Manager at TownePlace Suites Medford, responded to this review

Thank you for staying with us and for your loyalty to Marriott! We are happy to hear that you found our location convenient and our staff friendly. We are sorry, however, that your room was smaller than you an expected and for any inconvenience this caused. We also apologize for the lack of hot water for your morning shower! We... More 

Menlo Park, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 1, 2015

My husband and I stay in Medford to visit family. We most often stay at TownPlace Suites because the accommodates are clean and well suited for this kind of family trip. The suites have kitchenettes, and they accept dogs. It is even possible to get a room with two bedrooms and a pull out sofa, as well as an oven,... More 

Helpful?
Thank Lori H
Brooks M, Manager at TownePlace Suites Medford, responded to this review

Thank you for returning to our hotel, Lori! We are very happy that you always find the hotel clean and our staff friendly. We are also glad our suites work well for your trips to visit family. Thank you for taking the time to write this review. We hope to see you again soon! More 

Vancouver, Canada
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 26, 2015

I am a craft beer fan and when discussing with the young man at checkin he provided excellent local advice - we visited his recommendation and it was exactly as described. Hotel rooms spotless and breakfast tasty.And nearby shops (including probably the best Walmart we hae visited complete with fabric section) and chain restaurants.

Helpful?
Thank Gardiner W
Stockton, California
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 4, 2015 via mobile

I am traveling for business and called to say I would be checking in early because I was driving 7 hours to get here. I have afternoon meetings planned for work. I was assured as an Elite Marriott member - this would be NO problem. Get to the hotel. No room is available. According to the front desk - 2... More 

Helpful?
Thank Joy L
Brooks M, Manager at TownePlace Suites Medford, responded to this review

Thank you for staying with us, Joy. We apologize for not having your room ready for early check-in and for the inconvenience this caused. Our hotel is sold out most nights during the summer months, and unfortunately we cannot guarantee early check-in as we must wait for current occupants to check out of their suites at noon. We were able... More 

Amarillo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 29, 2015

I have never been so dissatisfied or disappointed in a motel chain my experience was less than satisfactory the rooms were filthy the pool was filthy the cost was way to hi for all this I am greatly disappointed

Helpful?
1 Thank icewoman63
Brooks M, Manager at TownePlace Suites Medford, responded to this review

Thank you for staying with us, but we are very disappointed to hear that both your room and our pool were dirty. We are sorry for any inconvenience this caused! We'd love the opportunity to make this right. Please call the hotel at your convenience to speak with a member of our management team. Thank you. More 

Grants Pass, Oregon
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 27, 2015

I've stayed here twice. Both times were consistently great. Very comfortable and clean rooms. Quiet which is always a must. Great Marriott customer service as always. The rooms I've stayed in have mini-kitchens. I never got breakfast here, but because I was leaving before breakfast, they would let me take a yogurt and bagel. Great customer service. This hotel is... More 

Helpful?
Thank Gwen O
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