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All 35 Medford hotels

BEST WESTERN Horizon Inn

2.0 of 5 Hotel   |   1154 Barnett Road, Medford, OR 97504
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85%
Ranked #2 of 35 hotels in Medford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
831viviand
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517 people have reviewed this hotel

Traveler rating
    271
    169
    53
    17
    7
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175
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85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here several times, always clean and helpful staff. My only major issue is the very small breakfast room with somewhat limited breakfast items and very difficult to get around other guests to get your breakfast. Otherwise I think its a great place.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed one night as we were passing through on our way to Brookings, Oregon. We had a late check-in and a nice pleasant young gentleman who greeted us. Our room was ready and check-in was very quick. Room was very clean, Bed was very comfortable, nice shower plenty of hot water and very quiet. Breakfast was more than enough for... More

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel is average. They advertise free WI-FI in all rooms and it didn't work, had to go to the lobby for that. Way overpriced for the quality of the room. The water pressure in the shower fluctuated from warm to cold and back to warm again. Centipede came crawling out of the bathroom sink. Flies in the room.

Review collected in partnership with Best Western

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San Marcos, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

For price and convenience, this hotel has it all. Plenty of rooms but make certain you book with Best Western and not an Internet site which adds their fees. breakfast included a hot dish of cream beef on freshly made biscuits. No need to eat at local restaurant for boring meal.

Review collected in partnership with Best Western

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Vaureal, France
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel in general is good and the staff is good. The room was clean and comfortable. But when arriving in the room, impossible to connect to WiFi our two iPhones and our two iPads. The desk tried to solve the problem and we succeeded to connect the iPads but not the iPhones. But we had frequent disconnections and a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review

We seem to be having issues getting our WiFi to perform for all of our guests. We are going to find a solution. Thank you for the heads up. We take all of guest feedback as an opportunity to get things improved quickly. Gratefully, Darby Stricker, CHA More

US
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I had high hopes for this motel. The first room we were assigned had a king bed with great support, but it had no internet connection. The air conditioning was good and it was on the first floor. Despite efforts by the desk to get us connectivity, we were unable to log in. Before accepting the room, check the Internet... More

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Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review

We really appreciate all of your great feedback because we know that this is an opportunity for us to fine tune our performance and delivery of the goods. We will take all of your insight and use it to make the needed change to get us back on track!!! Gratefully, Darby Stricker, CHA More

Keizer, Oregon
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

we were ending a week long road trip, with a stop in Medford, with a visit to Jacksonville to the Britt Festival. This motel looked like a good bet, with freeway access, close to Jacksonville, and an outdoor pool. What didn't seem apparent was that it was a very large motel. Which is to say, a LOT of people always... More

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Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review

We are so sorry we didn't hit a home run. We work really hard to make sure every guest has a great experience. We know it gets really busy around here in the Summer because of the amazing adventures available in Southern Oregon but that should diminish your hotel experience. Please know that we will take your feedback and look... More

Palm Desert, United States
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Spent one night here and the first room had A/C problems. Called the front desk and we were moved immediately. A gentlewman named Daniel provided us with excellent service and even called to make sure everything was ok. We will definitely return to this BW.

Review collected in partnership with Best Western

Was this review helpful? Yes
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review

Yep, that is just like Daniel to first fix the problem and then follow up to make sure he fixed it right. Your kind words are most appreciated. We thank you for taking the time you devoted to this great recommendation and we hope to see you again! Gratefully, Darby Stricker, CHA More

Oregon, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Being a travel warrior, it is important to be able to count on service and getting the experience right. Rhonda in this location "gets it". My experience was very positive. All service businesses would benefit from having someone like her to greet travelers that need to be treated in the manner that she presents. Kudo's to BW and to Rhonda.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review

Thank you so much for your very kind recommendation. Rhonda is part of an elite super service team that we are incredibly lucky to work with here at the Best Western Horizon Inn. She really steps up and delivers! Gratefully, Darby Stricker, CHA More

Bonney Lake, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel good place to stay and excellent value. Have decent Outdoor pool. Black Bear Diner across from office. Excellent place to Eat. Staff was very accomodating. Would return if spending time in Medford, Oregon.

Review collected in partnership with Best Western

Was this review helpful? Yes
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review

We love to read that our guest enjoy our pool and the Black Bear Diner. Our over sized pool and the popular BBDiner right on the property, are two of the offerings that make us unique. Thank you so much for the kind words about our service, we really take pride in such feedback! We look forward to seeing you... More

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Additional Information about BEST WESTERN Horizon Inn

Address: 1154 Barnett Road, Medford, OR 97504
Phone Number:
Location: United States > Oregon > Medford
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Horizon Inn 2*
Reservation Options:
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Also Known As:
Best Western Horizon Hotel Medford
Best Western Medford
Medford Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Medford #2 Business Hotel in Medford #3 Romantic Hotel in Medford
Hotel Class
Number of rooms
122

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