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All 35 Medford hotels

Candlewood Suites Medford

2.0 of 5 Hotel   |   3548 Heathrow Way, Medford, OR 97504-4004
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Ranked #12 of 35 hotels in Medford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
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94 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Tacoma, Washington, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

There is absolutely no excuse for not being informed at the front desk that you are being placed in a smoking room. Had I been there with my little granddaughter, we would have ended up in the emergency room and Candlewood would have a lawsuit on its hands. You MUST inform the guest that they are in a smoking room,... More

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Top Contributor
136 reviews 136 reviews
35 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a one night stopover on the way to Crater Lake. The suite was clean and had everything we needed. The popcorn in the microwave was a nice touch. The hotel does not have public ice machines. You have to switch on the ice maker in the room fridge. It takes quite a while to make ice and is... More

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Livermore, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I were traveling from Northern California to Portland and decided to stop in between in Medford. Really liked the amenities at the Candlewood Suites: Free Parking Free WIFI Full Kitchen:Full Size Fridge, Stove, Microwave, Dishwasher. Dishes, pots & pans, cutlery. Large closet. Excellent TV (LG) with extra HBO channels. Also available: workout room; laundry room; a mini-grocery... More

Was this review helpful? Yes 1
Medford, Oregon
19 reviews 19 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Reserved a room at this hotel because of its proximity to the airport, its offering a "park and fly" option, and because my first choice hotel was booked for the night in question. Stayed one night prior to flying out early the next morning. The room was fine and the staff friendly, but the room rate was much steeper than... More

Was this review helpful? Yes 1
McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

Dear kma03, First I would like to thank you for taking the time to review our property. While we typically find our arrangements to be very reliable, instances such as this tend to catch us by surprise. I am extremely sorry for the delay in our shuttle service and hope you will one day return to our property in order... More

Eagle River, Alaska
Top Contributor
55 reviews 55 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 12, 2014

Some hotels are a haven for business travelers, and I found this one to be. I read the reviews about the smoking rooms and asked for a room on the first floor. Most hotels are getting away from allowing smoking, but this one is more about being at home, cooking your own meals, etc. I can see why they still... More

Was this review helpful? Yes 1
Saratoga, CA
Top Contributor
82 reviews 82 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 12, 2014

THis is near the airport in Mdeford, but we never heard any of the airplane noise. ITs rather new compared to a lot of the other hotels in the area, and they provide a clean crisp environment for an over night stay. This is not a good place if you want to settle into a resort like environment, but if... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed July 11, 2014

On Saturday July 5th we made a reservation at this Candlewood for a one room smoking suite for July 7th through July 11. I received a voice mail from the hotel on Sunday July 6th which I listen too on Monday July 7th. I called the hotel and I was told the customers in the room I reserved asked to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear Sean A, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More

Singapore, Singapore
Top Contributor
145 reviews 145 reviews
140 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed July 6, 2014

First time at a Candlewood property and I am impressed. The room is clean and well-designed, more like a compact studio with kitchenette, dining table and a very comfortable bed. Very good value for the reasonable price charged and there's ample parking too.

Was this review helpful? Yes 2
San Francisco, California
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 29, 2014

Stayed here one night before visiting Crater Lake National Park during the long weekend. Noticed the warnings about smoking rooms here before booking but this was the one big-chain hotels that hadn't sold out when I looked. I emphasized that I need a non-smoking room when making the online booking (I am a IHG Platinum member). However, I was assigned... More

Was this review helpful? Yes 2
McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

Dear Jeff_ZSV, I would like to apologize for the hassle you experienced during your stay with us. While I can assure you that we do not rent out smoking rooms as non-smoking, we have recently gone through some smoking to non-smoking conversions. I am glad to hear we were able to accommodate you in a more suitable room. I would... More

Castle Rock
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 17, 2014

I was bringing my 82 year old mother from California to live with me in Washington. I had arranged with Lisa to have a handicapped room. It was to be on the second floor close to the exit as my mother is in a wheel chair and on oxygen. I asked aif there was a recliner in that room as... More

Was this review helpful? Yes 1
McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

Dear Guest, I am extremely sorry to hear about your poor experience while staying with us and can assure you that this incident will not go unnoticed. I fully intend to use this as a learning experience for my new staff members in order to prevent anything like this from happening again. While I deeply regret the customer service you... More

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Additional Information about Candlewood Suites Medford

Address: 3548 Heathrow Way, Medford, OR 97504-4004
Phone Number:
Location: United States > Oregon > Medford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Medford 2*
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Also Known As:
Candlewood Medford
Medford Candlewood Suites

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Welcome to the Candlewood Suites Medford hotel, conveniently located next to the Rogue Valley International Medford Airport. You'll find us close to local businesses like Erickson Air Crane, Lithia Motors, Bear Creek Corporation, Amy's Kitchen and many others. If it is dining you want, we have restaurants galore within a half mile radius of the hotel. Restaurants include the Outback Steakhouse, Applebee s, Elmer s Pancake and Steakhouse and Red Lobster. You ll also find great tax free shopping at the Rogue Valley Mall. Enjoy over 110 store selections including Macy s, JC Penney s, Sports Authority and Kohls. As a guest at our Medford hotel you are a short drive from the Ashland Shakespeare Festival, the Britt Festival, or take the day and go see Crater Lake and enjoy this national park. All guest rooms feature full size kitchens, recliners, ample work space, coffee service, free wired and wireless high-speed Internet, DVD players and a complimentary video library. Enjoy the many tasty meals and treats in our exclusive Candlewood Cupboard. We provide complimentary airport transportation to and from the Rogue Valley International Medford Airport, or simply leave your car with us and take advantage of our Park, Stay, and Go rates. Visit Medford, Or and settle into the unique Candlewood Suites style. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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