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All 35 Medford hotels

Candlewood Suites Medford

2.0 of 5 Hotel   |   3548 Heathrow Way, Medford, OR 97504-4004
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Ranked #12 of 35 hotels in Medford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Becky H Eagle River, Alaska
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91 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Medford, Oregon
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Reserved a room at this hotel because of its proximity to the airport, its offering a "park and fly" option, and because my first choice hotel was booked for the night in question. Stayed one night prior to flying out early the next morning. The room was fine and the staff friendly, but the room rate was much steeper than... More

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Eagle River, Alaska
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Some hotels are a haven for business travelers, and I found this one to be. I read the reviews about the smoking rooms and asked for a room on the first floor. Most hotels are getting away from allowing smoking, but this one is more about being at home, cooking your own meals, etc. I can see why they still... More

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Saratoga, CA
Top Contributor
78 reviews 78 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

THis is near the airport in Mdeford, but we never heard any of the airplane noise. ITs rather new compared to a lot of the other hotels in the area, and they provide a clean crisp environment for an over night stay. This is not a good place if you want to settle into a resort like environment, but if... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

On Saturday July 5th we made a reservation at this Candlewood for a one room smoking suite for July 7th through July 11. I received a voice mail from the hotel on Sunday July 6th which I listen too on Monday July 7th. I called the hotel and I was told the customers in the room I reserved asked to... More

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Singapore, Singapore
Top Contributor
145 reviews 145 reviews
140 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time at a Candlewood property and I am impressed. The room is clean and well-designed, more like a compact studio with kitchenette, dining table and a very comfortable bed. Very good value for the reasonable price charged and there's ample parking too.

Was this review helpful? Yes 1
San Francisco, California
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 29, 2014

Stayed here one night before visiting Crater Lake National Park during the long weekend. Noticed the warnings about smoking rooms here before booking but this was the one big-chain hotels that hadn't sold out when I looked. I emphasized that I need a non-smoking room when making the online booking (I am a IHG Platinum member). However, I was assigned... More

Was this review helpful? Yes 1
McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

Dear Jeff_ZSV, I would like to apologize for the hassle you experienced during your stay with us. While I can assure you that we do not rent out smoking rooms as non-smoking, we have recently gone through some smoking to non-smoking conversions. I am glad to hear we were able to accommodate you in a more suitable room. I would... More

Castle Rock
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 17, 2014

I was bringing my 82 year old mother from California to live with me in Washington. I had arranged with Lisa to have a handicapped room. It was to be on the second floor close to the exit as my mother is in a wheel chair and on oxygen. I asked aif there was a recliner in that room as... More

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McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

Dear Guest, I am extremely sorry to hear about your poor experience while staying with us and can assure you that this incident will not go unnoticed. I fully intend to use this as a learning experience for my new staff members in order to prevent anything like this from happening again. While I deeply regret the customer service you... More

Clovis, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 8, 2014

We come to visit our daughter in Medford and always stay at Candlewood Suites. Very clean hotel. Huge room with comfortable furniture and kitchen. Quiet hotel! Close to town, freeway and airport. Prices are excellent! Staff has always been very nice and helpful.

Was this review helpful? Yes 3
McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

grlsmom2000, Thank you for the positive review! I am glad you find our amenities and location convenient for you. It is great to hear that you are always treated well during your stays. We look forward to your next visit! More

Sin City, Nevada
Top Contributor
58 reviews 58 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 16, 2014

Great front desk staff, very polite and helpful. My room was clean, comfortable and quiet, and had a kitchenette area. The hotel has a little munchies store (cupboard), free laundry, good gym area and decent wifi. It is right across from the airport, and downtown Medford is only about a 10 minute drive.

Was this review helpful? Yes 2
Top Contributor
60 reviews 60 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 4, 2014

First time staying at this hotel. We needed a place to spend a night on our driving trip from Seattle to Palm Spring. I have been an IGH platinum member but have never stayed at any Candlewood Suites. I have to say that I was impressed. The hotel is clean from the minute you enter the property to the lobby... More

Was this review helpful? Yes 5
Natalie R, General Manager at Candlewood Suites Medford, responded to this review

Dear guest, Thank you for being a Platinum Member in IHG Rewards Club! We appreciate the positive feedback regarding our property and look forward to hosting you in the future! Have a great day! McKenzie Cates General Manager More

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Additional Information about Candlewood Suites Medford

Address: 3548 Heathrow Way, Medford, OR 97504-4004
Phone Number:
Location: United States > Oregon > Medford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Medford 2*
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Also Known As:
Candlewood Medford
Medford Candlewood Suites

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Welcome to the Candlewood Suites Medford hotel, conveniently located next to the Rogue Valley International Medford Airport. You'll find us close to local businesses like Erickson Air Crane, Lithia Motors, Bear Creek Corporation, Amy's Kitchen and many others. If it is dining you want, we have restaurants galore within a half mile radius of the hotel. Restaurants include the Outback Steakhouse, Applebee s, Elmer s Pancake and Steakhouse and Red Lobster. You ll also find great tax free shopping at the Rogue Valley Mall. Enjoy over 110 store selections including Macy s, JC Penney s, Sports Authority and Kohls. As a guest at our Medford hotel you are a short drive from the Ashland Shakespeare Festival, the Britt Festival, or take the day and go see Crater Lake and enjoy this national park. All guest rooms feature full size kitchens, recliners, ample work space, coffee service, free wired and wireless high-speed Internet, DVD players and a complimentary video library. Enjoy the many tasty meals and treats in our exclusive Candlewood Cupboard. We provide complimentary airport transportation to and from the Rogue Valley International Medford Airport, or simply leave your car with us and take advantage of our Park, Stay, and Go rates. Visit Medford, Or and settle into the unique Candlewood Suites style. ... more   less 
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