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Candlewood Suites Medford

#14 of 35 Hotels in Medford
Certificate of Excellence
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3548 Heathrow Way, Medford, OR 97504-4004
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Candlewood Suites Medford
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Candlewood Suites Medford
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106 reviews from our community

Traveler rating
    45
    40
    7
    10
    4
See reviews for
28
33
8
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (106)
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    (20)
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    (23)
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    (19)
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Senior Contributor
40 reviews 40 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 27, 2015

This is a decent hotel for business trips that require early flights out of the Medford Airport. The room was clean and the staff friendly and accommodating. No breakfast here so plan accordingly. The rooms have kitchenettes, so this is nice.

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Roseville, California
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed March 16, 2015

We really appreciate the Candlewood Suites for a variety of reasons. The most important is that most, if not all, offer recliner chairs that are all one piece and fairly easy for elderly seniors. Many seniors, including a couple of my relatives, have issues sleeping in bed due to hip replacement surgery or other health problems. Candlewood is one of... More 

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2 reviews
4 of 5 stars Reviewed December 29, 2014

My husband and myself along with our cat stayed at this property for 3 months, and it made an excellent temporary home. The staff made it especially pleasant. This review is quite late and I'm not certain if these employees are still there, but I would like to mention in particular Allison and Nat at the front desk as they... More 

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Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 22, 2014

Overall, I think this an excellent hotel - super friendly staff, clean rooms reasonable rates and even a decent-sized gym (rare in hotels). My two complaints are minor ones, and I'm afraid management can't do much about these things: 1. The elevator is excruciatingly S L O W. If you have a lot of luggage you'll just have to sigh... More 

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Lake Oswego, Oregon
Top Contributor
137 reviews 137 reviews
71 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 21, 2014

I used to think that the definition of "suite" was more than 1 room, but more and more motels are using it to mean 1 room with a kitchenette. I would not call this a suite. Apparently, what makes this "extended stay," is a full size refrigerator, a dishwasher, and cleaning service only once a week. The room was clean... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear jeft, Thank you for taking the time to review our property. I am pleased to note that you found the bed comfortable. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable to hear that the suites, amenities... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

Close to the airport. Quiet. Great value, nice amenities and pet friendly. Highly recommend for a break in travel, especially before tackling the hills. Not fancy but who needs fancy on a road trip? Would definitely stay there again

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Mt Calvary,Wi
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2014

service is great rooms are clean hotel is ez to get to food in the shop is great and not old it is fresh personal very help full i will be back close to restaurants with very good food and small dogs are ok

Was this review helpful? Yes 1
Fort Collins, Colorado
Top Contributor
96 reviews 96 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 5, 2014

We elected to stay at this location as we were going to be in town for eight days and only needed a place to sleep. We did a lot of visiting with friends and relatives and were gone all day and did not want to interfere or impose on them for sleeping accommodations. We also wanted our privacy to come... More 

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Greenville, SC
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed October 17, 2014

This property appeared old and worn. The chair in the living room looked as if it had gone through a war, the sofa had no springs. The bed was small and uncomfortable. The staff was pleasant and helpful and we enjoyed the recommended trip to Jacksonville. We only stayed one night.

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McKenzie C, General Manager at Candlewood Suites Medford, responded to this review

Dear SCdocsGreenville_SC, Thank you for taking the time to give us your feedback. I am happy to hear you found our staff to be helpful, Jacksonville is a must-see in Southern Oregon! As for the condition of our rooms, I am proud to say that we have just recently placed an order for new furniture and are eagerly awaiting it's... More 

Las Vegas, Nevada
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed September 13, 2014

This place had a LOT of dogs...on the 1st, 2nd...AND 4th fl. I assume they were also on the 3rd fl., although we didn't check that one out. Generally hotels limit the pet rooms to the 1st fl. and occasionally the 2nd fl., but here they were all over. Big dogs, little dogs, two dogs at a time per owner... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Medford, responded to this review

Dear HonestScoop, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

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