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Holiday Inn Express Medford

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1501 S Pacific Highway, Medford, OR 97501
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Holiday Inn Express Medford
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Holiday Inn Express Medford
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128 reviews from our community

Traveler rating
    46
    55
    14
    5
    8
See reviews for
40
37
6
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • German first
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English first
  • All months
    (128)
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    (27)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (37)
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Tigard, Oregon
Top Contributor
403 reviews 403 reviews
85 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 1 week ago

Location was good, as it was near the highway, but a a little out of the way for dining options. Front desk staff was welcoming. Room was a little small but comfortable and clean. Lobby area was small. Breakfast options were a little lacking so chose to eat elsewhere. Overall, a decent experience.

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Senior Contributor
38 reviews 38 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm loving the newly renovated Holiday Inn hotels! They're looking cleaner and more inviting. Our guest assistant at the counter was very nice and made sure we were taken care of. The one thing I could critique is that the AC didn't cool off our room as much as we'd have liked but we enjoyed our overnight stay and would... More 

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Salem, Oregon
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We relocated a sizable group of us to this hotel on short notice. The staff was unflappable and very professional. The rooms are clean and quiet and the beds are very comfortable. The hotel is easy access off I-5 and very near near many good places to eat. You cannot go wrong with hotel.

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San Francisco, California
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 12, 2015

We stayed one night here on our vacation. The check in was great. Front desk people were friendly. The room was small but clean and the beds were comfortable. Fine for one or two nights. They offer a free breakfast but it found it to be lacking. The coffee was more like hot coffee flavored water. And I need my... More 

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Portland, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2015

The hotel itself is very nice. Breakfast was okay. However, Tori was very unpleasant. I had an issue with my booking and she had a flippant attitude and as I tried to explain it to her, she was very rude. I heard that they were going through some staff changes and it was a bit chaotic but she could have... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Medford, responded to this review

Dear bs0cial, We noticed your review regarding the Holiday Inn Express Medford, OR. We are reaching out to you on behalf of InterContinental Hotels Group or IHG, representing the Holiday Inn Express brand. We appreciate you bringing your concern to our attention and apologize for any inconvenience you may have experienced. We have documented your comments under reference number 85943206,... More 

Rogersville, Missouri, United States
Top Contributor
130 reviews 130 reviews
56 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed April 2, 2015

Stayed while traveling through for business. Greeted by friendly staff and clean entry. Room was typical for HIE - clean and roomy. About the only complaint was that they jacuzzi was not operational. Front desk pointed me to some good local eateries. Easy to get to, by truck stop but noise was very minimal.

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IHGCare, Guest Relations Manager at Holiday Inn Express Medford, responded to this review

Dear Garrett S, Thank you for taking the time to post a review of our hotel. We are glad to read your positive comments with the room condition and our staff. It is our goal to provide great hotel experiences and we apologize for the inconvenience the jacuzzi and noise had caused you. Rest assured that your comments will be... More 

Beaverton, OR
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 30, 2015

This is a comfortable, clean& above average hotel. The bad: (1) we booked a hotel room with 2 queen beds. When we (my husband, 2 teenage boys & I) arrived at the hotel at 11:30 pm after driving for 12 hrs from Los Angeles, we were told that the hotel was overbooked & our room with 2 queen beds was... More 

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Dublin, California
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 29, 2015

Medford is our stop before returning to CA. The hotel is what you would expect from a Holiday Inn Express. We got free upgrade since we are platinum member, thanks to a helpful staff called Tori. She also help to correct a mistake in IHG system that I was marked as a base member. The only complain I would mention... More 

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Fargo, North Dakota
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2015

I built this hotel 16+ years ago and was very pleased to see its condition. It has nice updates. The bed was very comfortable, my wife loved the pillow selections. The pool and hot tub, were clean and very hot. They had fresh cookies waitng for us at check in. As always, HIE breakfast was very nice.

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DBaileyGM, General Manager at Holiday Inn Express Medford, responded to this review

Chris H: Thank you for your wonderful comments. It is good to hear from someone that has come through the years with us. We strive to make sure our property is clean and comfortable for all of our guests. It is guests like you that will let us know what we are doing right and what we are not doing... More 

Saint Paul, Minnesota
Top Contributor
54 reviews 54 reviews
37 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 25, 2015

Stayed here for 2 nights while traveling in the Medford/Klamath Falls area, and found the hotel to be very nice. The rooms were laid out nicely, had a comfortable bed, big flat-screen TV with many channels, and the lobby featured flavored water at check-in. The staff were also very friendly; notably, Ben, who was incredibly nice and very welcoming. I... More 

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DBaileyGM, General Manager at Holiday Inn Express Medford, responded to this review

MJN123: Thank you for all the wonderful things that you said. We are pleased that you enjoyed your stay with us. We know that you have a lot of choices when making reservations and are happy that you stayed with us. We strive to make each guest stay as pleasant as yours, but sometimes things happen and it is guests... More 

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