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Quality Inn Madras

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12 SW 4th St, Madras, OR 97741
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1 room 1 adult
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Quality Inn Madras
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131 Reviews from our TripAdvisor Community

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South Bend, Washington
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a very nice stay here for just one night on our way through. We were pleasently surprised at how nice the rooms were. Everything was clean and comfortable. The beds were nice. The staff was friendly and helpful. The breakfast was average. We will definitely be staying here again.

Helpful?
Thank Penny B
cori p, Guest Services at Quality Inn Madras, responded to this review

Dear Penny, We would like to thank you for taking the time to fill out our online survey. It makes us happy to know we were able to accommodate you. It sounds like you enjoyed your stay here with us. We would love to have you come back and see us again in the near future. Have a wonderful day.... More 

Pacific NW
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 21, 2015

Our room was clean and fresh- all the toiletries well stocked and linens were clean and tidy. The desk staff was particularly helpful and friendly- and the check in service was a snap even without a reservation. We did not expect much when she said there was a hot breakfast in the morning- but it was surprisingly great! Waffles, cereals,... More 

Helpful?
Thank statbrat55
cori p, Guest Services at Quality Inn Madras, responded to this review

Hello, We would like to thank you for taking the time to fill out our online survey. It makes us happy to hear you enjoyed your stay here with us at the Quality Inn. We hope you will visit us again the next time you are in the area. Have a wonderful day. Cori Perales Guest Services Quality Inn, Madras... More 

Seattle, Washington
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

So we're driving along. It's late and 25 degrees out. Nothing will work on my phone because I'm out of range. For short time, my phone finds a signal and says the Quality Inn in Madras is good and had rooms available. Luckily, there are also on the main street heading south, because phone decided it was going to bed... More 

Helpful?
Thank Bronwyn S
cori p, Guest Services at Quality Inn Madras, responded to this review

Hello, We would like to thank you for filling out our survey. I'm glad we were able to accommodate you in your time of need. We would love for you to come back and see us again in the near future. Cori Perales Guest Services Quality Inn, Madras Or. 541-475-6141 More 

Spokane, Washington
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 25, 2015 via mobile

We were on a long drive from California to Washington. Glad to see our Quality Inn, especially since we were still shaking from a collision with a deer in Bend. Great hospitality. Clean. Very capable young woman manager who handled an issue with grace.

Helpful?
Thank QuanYinLynne
HT1Madras, Front Desk at Quality Inn Madras, responded to this review

Hello, Thank you for your positive review. We are glad we were able to give you a comfortable place to stay after the experience you had with the deer beforehand. We certainly do our best to make sure all guests come to a warm and inviting hotel. We also appreciate you letting us know we fixed an issue quickly and... More 

1 review
4 of 5 stars Reviewed November 17, 2015

We liked the soft sheets and the king sized pillows were so comfortable. The breakfast had everything we could have asked for and more. It was nice to be able to eat there and not have to go out somewhere.

Helpful?
Thank Gail B
cori p, Front Desk at Quality Inn Madras, responded to this review

Hello, We would like to thank you for your review. Our number one goal is guests satisfaction. We are happy to hear you enjoyed our comfortable beds. Our team works really hard to make it an enjoyable stay for our guests. We would love for you to come back and see us again soon. More 

Naples, Florida
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 14, 2015

This hotel was more-than-adequate for a brief 1-night stay. The art work in my room made for a nice color scheme, so I felt comfortable, rather than wary. They also used larger pillows than the standard choice-hotel miniature pillows... I appreciated that. I was able to find things at breakfast other than carbs, so that was nice. Breakfast area is... More 

Helpful?
Thank styx_fire
cori p, Front Desk at Quality Inn Madras, responded to this review

Hello, Thank you for your review. We apologize for your room key issues during your stay. Our number one goal is guest satisfaction and we appreciate all feedback, including issues that need attention. Our team works really hard to make it an enjoyable stay for our guests. We appreciate your business and would love for you to come back and... More 

Portland, Oregon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 24, 2015

We wanted to visit Madras and always used to stay at this motel when it was a Best Western. In March of 2015, it became a Quality Inn and was completely remodeled. The staff were very friendly and warm. The free breakfast in the morning was quite good. There is a heated pool, hot tub, and exercise room. The rooms... More 

Helpful?
Thank Theresa V
cori p, front desk at Quality Inn Madras, responded to this review

We would like to thank you for taking the time to fill out our survey. Our number one goal is guests satisfaction. We are happy to hear you like the new upgrades. Our team works really hard to make it an enjoyable stay for our guests.. We would love for you to come back and see us again soon. Cori... More 

Port Clinton, Ohio
Level Contributor
110 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed September 4, 2015

This is a clean comfortable place to stay. The room was large and quiet. They had a continental breakfast with all kinds of food. The cost was quite reasonable too. We would stay there again. The WiFi worked very well.

Helpful?
Thank Arlene D
cori p, Front Desk at Quality Inn Madras, responded to this review

Hello, Thank you for your excellent review. I will pass your comments on to the rest of our team. We appreciate your business and hope that you will stay with us again the next time you're passing through Madras. More 

Orange County, Ca
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 1, 2015

chose this hotel because it was cheaper than hotels in Bend. Breakfast was nice and staff was friendly. Basic no frills hotel. Would have preferred to stay in Bend. Pool was nice and room was clean. If I go back to the area will stay closer to Bend.

Helpful?
Thank skittles57
cori p, Front Desk at Quality Inn Madras, responded to this review

Thank you for your review. We are glad that your stay was comfortable. We certainly appreciate your business and hope that your travels brings you to our area again. More 

Silverton, Oregon
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 25, 2015 via mobile

I wasn't sure where we were going to stay during the Warm Springs fire response, but was so happy to find the Quality Inn in Madras. Our room had the amenities that we needed and the hotel provided small items if items had been forgotten. Room was clean, with an updated bathroom, and sink separate from the toilet and shower.... More 

Helpful?
Thank oregon_or_bust
HT1Madras, Guest Services at Quality Inn Madras, responded to this review

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

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