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All 6 Madras hotels

Inn at Cross Keys Station

2.5 of 5 Hotel   |   66 NW Cedar St, Madras, OR 97741
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Inn at Cross Keys Station
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87%
Ranked #1 of 6 hotels in Madras
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
DaleMurphy4HOF Sheridan, Oregon
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66 people have reviewed this hotel

Traveler rating
    34
    24
    4
    3
    1
See reviews for
24
24
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
Sheridan, Oregon
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had to travel to the Madras/Warm Springs area for 3 days of business. The Inn at Cross Keys Station provided a nice place to stay in Madras, it was well staffed and maintained too. The breakfast was good and plentiful, the pool/ hot tub area, hallways, lobby and grounds were clean, maintained and up to date. Staff was friendly, efficient... More

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Columbus, Ohio
Top Contributor
142 reviews 142 reviews
125 hotel reviews
234 helpful votes 234 helpful votes
5 of 5 stars Reviewed January 18, 2014

Beautiful hotel. We were late arriving and really appreciated our clean, quiet room and comfortable beds. Enjoyed breakfast the next morning. We stayed here in August of 2012 and would stay here again.

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Bremerton, Washington
1 review
5 of 5 stars Reviewed December 12, 2013

I thought this was a very nice hotel. The front desk clerk was very personable when we checked in. Gave us some insight and history on the name of the hotel. The furnishings and atmosphere was very nice and our room was great. We slept like babies. We did not partake of the breakfast because we had other plans, but... More

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crosskeysstation, Manager at Inn at Cross Keys Station, responded to this review

Thank you for sharing your thoughts with us. We are glad you had an excellent stay at our hotel. We look forward to seeing you soon. Management More

Sacramento, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2013

We stayed at the Inn at Cross Key in Madras, Or. Nov. 19 & 20. The first night we found that the TV wouldn't turn on so called the desk and they told us to push button on top of TV. We then found that the remote control wouldn't work. Gave up and turned TV off. Next morning mentioned this... More

Was this review helpful? Yes 1
crosskeysstation, Manager at Inn at Cross Keys Station, responded to this review

I am so sorry for the actions of the desk clerk. I will address this matter immediately. Thank you for bringing this to my attention. We are sorry for the inconvience. We hope to have the opportunity to earn your business in the future. Management More

Seattle
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 30, 2013

A very good hotel in Madras OR. Not sure what the other choices are but this is a step above what we expected. Wonderful facility in great condition, seems quite new. Nice room, good service. Good recommendations on where to eat. Given what seem to be the other choices in town I would definitely consider this hotel. Had a more... More

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crosskeysstation, Manager at Inn at Cross Keys Station, responded to this review

Thank you for your glowing review. I'm delighted to hear you had such an excellent stay with us. We look forward to seeing you in the near future. Management. More

Salem, Oregon
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 13, 2013

I have stayed at this hotel several times and I always like it. I stayed here again last week. The bed was SO comfy. I literally fell asleep within five minutes after getting in bed. The setting is nice and it is still walking distance from Safeway. It seemed to be crowded with rodeo people when I was there but... More

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crosskeysstation, Manager at Inn at Cross Keys Station, responded to this review

We appreciate you taking the time to share your thoughts with us. We are glad you enjoyed the beds and our proximity to Safeway.We also feel this is an asset to the hotel. Thank you again and we look forward to seeing you in the neer future. Management. More

Gig Harbor, Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2013

We were so impressed with this hotel, really unexpected value. We had a first floor room and the first thing I noticed was the high ceilings, really made the room feel larger. I don't know if the second floor rooms feel like that. The beds were comfortable, breakfast was average. The indoor pool was large and only got crowded late... More

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crosskeysstation, Manager at Inn at Cross Keys Station, responded to this review

Thank you for the glowing review. We are delighted to hear you had such an excellent stay with us. We look forward to seeing you again soon. Management More

Dublin, California
Contributor
20 reviews 20 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 2, 2013

Spent one night in a double queen during a long road trip. Outside grounds were beautiful upon arrival. Parking was insufficient, so desk clerk instructed us to use a handicap spot - we chose elsewhere. Did not have the opportunity to use the pool, exercise room, or free breakfast. Staff was very friendly, although had to call down 4 times... More

Was this review helpful? Yes 1
crosskeysstation, Manager at Inn at Cross Keys Station, responded to this review

Thank you for taking the time to share you thoughts with us. We realize that there is limited parking in front of the hotel and we try to be as accommodating as possible. We are glad to hear the staff was friendly and look forward to seeing you again soon. Management More

Senior Contributor
48 reviews 48 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 31, 2013

Saw the good reviews and thought we'd check out the motel with our dog. King rm was $138 plus $30 for pet for total charge of $168. Our rm was on first floor at back w/ view of a rock wall. If we were to stay again we'll ask if we can have a rm at front of motel w/... More

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crosskeysstation, Manager at Inn at Cross Keys Station, responded to this review

We appreciate you taking the time to share your experience with us. We are delighted to hear you enjoyed the landscaping as we spend countless hours working to make it look nice. The next time you come to visit let the desk know you prefer to have an outward facing room and we will be more than happy to accomadate... More

christchurch
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 10, 2013 via mobile

Enjoyed the size of the room, the location. Didn't enjoy the very noisy aircon, lack of outdoor seating (the indoor pool OK for kids I guess but somewhere to sit outside would be nice), no bar. The worst thing about our stay was the lack of security - we arrived back in our room mid-afternoon after being out for several... More

Was this review helpful? Yes 5
crosskeysstation, Front Office Manager at Inn at Cross Keys Station, responded to this review

I am sorry to hear of your experience. We do strive to go above and beyond to take care of the customer and I will look into to this matter further. To address the issue with housekeeping: It is our policy for all rooms to be cleaned by a housekeeper and inspected by the head housekeeper. Our doble check system... More

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Additional Information about Inn at Cross Keys Station

Also Known As:
Inn At Cross Keys Station Madras, Oregon
Address: 66 NW Cedar St, Madras, OR 97741
Location: United States > Oregon > Central Oregon > Madras
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #1 of 6 hotels in Madras
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Inn at Cross Keys Station 2.5*
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