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Crowne Plaza Portland Lake Oswego

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14811 Kruse Oaks Drive, Lake Oswego, OR 97035
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1 room 1 guest
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Crowne Plaza Portland Lake Oswego
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326 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

This has been the best hotel I've been to in a while. It was just beautiful, the elevator was an express elevator, the hotel was designed in a circle with 6 floors. Although breakfast was not included in the price of the stay which was very cheap by the way only $130, their breakfast buffet was so amazing. For about... More 

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Seattle, Washington
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here because they offer a discount for Lewis and Clark College parents, and we were taking our daughter to college. The decor is dated, and the service wasn't great. We stayed 2 nights, and our room wasn't cleaned until 4 p.m. the second day, and that was cursory- no clean glasses, the bed linens not straight, etc. The... More 

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Arlington, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have always found the Crowne Plaza to be a great value for accomodations near Portland. The hotel does need renovating, but the rooms are in excellent shape, and a good nights sleep can be had by all.

Was this review helpful? Yes
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi Dean B. Thank you for the nice review! I used to live in Arlington (on Glebe Road) and enjoyed the accessibility to DC. We're glad you feel at home here. We look forward to seeing you on your next trip to the NW. At Your Service, W. Roger Beebe More 

Alberta
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed one night here during a work trip. The hotel entrance was a little hard to find when I was driving there because the hotel sign was hidden by some trees, but that is not a big concern. The hotel itself is very outdated. The décor is from the 1980's. If you do not mind that, it is an... More 

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Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi Pay-it-Forward. Thank you for staying with us recently on your business trip. We're just in the right place close enough to everything. You'll be glad to know that later this year we're going to get rid of the 80s vibe. Our new owners have started the process for a hotel wide renovation. Come on back and next time you're... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a beautiful wedding in the lobby descending as the bride in the glass elevator was amazing. Reception food was great although we were not allowed to take any home with us. Which was a real bummer. We opted to give our complementary room to our parents who came in from out of town and they really enjoyed it.

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Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi Kimberly R. I'm so glad you enjoyed your experience with us. I agree, the bride did look lovely riding in our elevators. I hope on your next visit you will be able to stay in our room. It was super nice for you to give up your room to your parents. Thank you for your nice review! At Your... More 

Shannon, Ireland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well this is a hotel i have stayed in many times over the last 15 years. This visit was meant to be for 3 weeks. We ended up changing after the second week partially due to an unscheduled trip but also bexayse the hotel is creaking at the seems. It's slowly got more dated and tired over the last 10... More 

Was this review helpful? Yes 1
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Dia Dhuit Longstanding visitor. We're glad you remain a loyal guest. You're right, there have been plenty of promises in the past for a renovation. This time, it's for real! Our new owners have already spent over half a million dollars to order some of the new items and materials. That takes a chunk out of the ole bank account.... More 

Portland, Oregon
Level Contributor
332 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 527 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We enjoy staying at the Crowne Plaza hotel when in town as we bring our dog and they are actually happy to see pets. This hotel is also close to several of our favorite restaurants, so it makes it nice to not have to go downtown to have a good meal. It can be noisy as it's right off I-5.... More 

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Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hello fellow Leo, PALTravel! Thank you for the nice review.. I'm glad you and your pets stayed with us and were able to celebrate a birthday (today is mine). We like being a part of any celebration. Next time your in town, we'll see to it that we put you on the east side which has nice views and no... More 

Eagle, Idaho
1 review
1 of 5 stars Reviewed July 20, 2015

Very dated. I only stay here when my company makes me. I timed it, it took over 10 minutes just to write this post dues to the horrible Internet. It is so bad that I had to switch over to my phone. I can not do work on my laptop with the wireless.

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Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

HI Jared, Thank you for your feedback. We hope your company keeps sending you back to stay with us. You'll be glad to know that our local internet provided arrived today, and installed new access points so we are back to full speed with internet service. And even better news, our owners are sending a crew out later this year... More 

Phoenix, Arizona, United States
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed July 18, 2015

When I checked into the hotel, there was a new man being trained at the front desk, I thought he was doing a great job at first. When I checked in, I put my suit jacket over my suitcase, not thinking about the fact that I had put my necklace in my suit breast pocket for safekeeping. When I checked... More 

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Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hi Sonia G. i apologize your stay was less than you expected. We strive to make every guest experience a positive one, and we failed. I have addressed each of the points you make with our staff and we are taking steps to ensure they do not occur again. At Your Service, W. Roger Beebe, General Manager More 

Redmond, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 1, 2015

Evening staff stuffy and non-accommodating two nights in a row but the AM staff professional and friendly. With over 700,000 points of hotel stays with Priority Club I can't rank this hotel as above average for a Crown Plaza. I am confused as to its current ranking. I chatted with other guests and they were having an enjoyable stay. Its... More 

Was this review helpful? Yes 1
Roger B, General Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Hello Tim S! Thanks for visiting us from The Bicycle Capital of the Northwest on your recent business trip. I apologize the evening staff seemed stuffy and non-accommodating. I'll have the morning crew (usually jacked up on coffee) give them some pointers. I've asked Housekeeping to check out the ceiling in the bathroom and we'll get that cleaned up. Come... More 

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