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All 7 Lake Oswego hotels

Crowne Plaza Portland Lake Oswego

3.5 of 5 Hotel   |   14811 Kruse Oaks Drive, Lake Oswego, OR 97035
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Ranked #4 of 7 Hotels in Lake Oswego
A recent review
5 of 5 stars reviewed 3 days ago
gregdaacke
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279 reviews from our community

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    111
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    57
    28
    10
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I just wanted to let you know that your bartender James Callahan is outstanding. while I was waiting in the lounge for my friend to show up I decided to have a drink but didn't know what I wanted James offered one of many local craft beers you have on tap describing the difference breweries and ABV percentage even gave... More

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Portland, Oregon
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Were to start.. Staff on reception got things off to a flyer, attention to detail was spot on.. after an 18 hour trip all i wanted to do was sleep.. few words of wisdom, room allocated an was sound asleep within ten minutes... Got up in time for the buffet breakfast, once more the staff made it a very pleasant... More

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Chandler, Arizona
1 review
5 of 5 stars Reviewed 5 days ago NEW

If you're ever in the hotel swing by the BC lounge, you'll be amazed with the bartender James Callahan. "Talk about customer service", I've noticed he's very good at taking care of the customers and interacting with each one of them. I'm from Chandler Arizona on business and having such a long day I decide to wind down in the... More

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2 reviews
4 of 5 stars Reviewed 1 week ago

James Callahan in the restaurant in the evenings was great! He worked solo, but did it so efficiently and was extremely friendly. Thank you for your great service, made the just 'ok' rooms definitely worth it.

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Great work by Jim Callahan at the bar. Good food and great service. In addition the new hire that Felda was training got me a room four hours before standard checkin. Spectacular service across the board. Thanks.

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Burns, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago

We had such a great experience at the crown plaza in Portland/lake Oswego. We are from out of town with 3 kids looking for a place to stay for my sisters wedding. We decided on this hotel and don't regret it one bit. While we were there James Callahan took great care of us! He went above and beyond the... More

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1 review
4 of 5 stars Reviewed 3 weeks ago

Jim Callahan in your dining room gave outstanding service! He was very busy but took the time to be very accommodating! He was friendly and made us feel very welcome. He also recommended a very delicious entrée.

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

Big thanks to the management team at this hotel! My family and I had to fly in for a family funeral... Sadly, I didn't plan the trip very well and almost got us stuck without a room. I ended up paying a little more for being a last minute customer, but they were able to take us in! High fives... More

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Las Vegas, Nevada
Top Contributor
59 reviews 59 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 12, 2014

We booked this room for one night while in town visiting family. We reserved a double room but received a King room with a sofabed. We were told at check-in that there were no doubles available, probably because it was a Saturday and there was a soccer tournament in town. Anyway, our daughters slept on the sofabed and it was... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Dear rocsmom0304, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and are delighted to know that... More

La Vista, Nebraska USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 4, 2014

I was worried about staying here but it was good price and was well located. I should have listened to the warnings. The hotel itself while outdated and had the worst housekeeping I have ever encountered. When we arrived there was a crusty dirty hand towel hanging on shower rod. They never changed sheets after a four night stay and... More

Was this review helpful? Yes 2
FOMCP, Front Office Manager at Crowne Plaza Portland Lake Oswego, responded to this review

Dear Jeanette B, I would like to send my sincere apologies for all the inconvenience you have encountered during your stay. We as a whole strive to give the most utmost service possible to our guests. Let me assure you that I will share your concerns with the proper departments. Please once again accept my apologies. If there is anything... More

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Additional Information about Crowne Plaza Portland Lake Oswego

Address: 14811 Kruse Oaks Drive, Lake Oswego, OR 97035
Phone Number:
Location: United States > Oregon > Clackamas County > Lake Oswego
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Portland Lake Oswego 3.5*
Number of rooms: 161
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Also Known As:
Crowne Plaza Portland Lake Osego Hotel Lake Oswego
Lake Oswego Crowne Plaza

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