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Hilton Garden Inn Portland/Lake Oswego

Certificate of Excellence
3.0 of 5
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14850 Kruse Oaks Dr., Lake Oswego, OR 97035
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1 room 1 guest
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Hilton Garden Inn Portland\/Lake Oswego
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429 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Richmond, Virginia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for a week for work. The staff is exceptional, the rooms clean and comfortable, and the area beautiful and convenient. Perfect stay! For those of you who like to workout, they have an indoor pool and a tiny workout room but offer free passes to Snap fitness across the street. There is an onsite restaurant that is... More 

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Portland, Oregon
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Venue is a plus.... However, it stops there. I can't help but to believe this property used to be owned by another hotel brand. I spend a lot of time in hotels, and most of them Hilton Brands. The hallways were narrow leading to room. Bed was hard, and the walls were paper thin. The toilet was a heavy duty... More 

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Eric P, Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for writing about us on Tripadvisor. This property was originally a Hilton Garden Inn. If you had stayed at a Hilton garden inns before you would recognize the similarities. The only day it rained heavily was during a wind storm. We had not had any significant amount of rain in five months. This storm was also windy so... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location, easy to navigate from and to freeways. The breakfast rocks! Complimentary cookies at the end of the day, which are delicious! The bed and pillows were as comfortable as the ones at my own bedroom. This is a great Hotel for the price, which includes free parking.

Review collected in partnership with Hilton Garden Inn

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LINCOLN CITY
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel located near freeway and shopping surrounded by trees. The infused water in the lobby was great as well as the cookies. The be was comfortable. Early morning I could hear a baby crying either in the hall or room next door. other than that, the room was quiet.

Review collected in partnership with Hilton Garden Inn

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Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for sharing your positive comments about our hotel on TripAdvisor! I am very happy to hear you enjoyed your stay with us. We hope to welcome you back again soon! More 

Marion, Iowa
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was clean and nice. The breakfast is very good and free for Honors members ($13 otherwise). Staff was great. You can lounge in the lobby and have a server bring you a beer until 10pm, or grab one from the pantry any time. Close to local bars and restaurants as well as places like Chevys, Applebees, Subway, Chipoltle...all... More 

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Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

The hotel was clean and nice. The breakfast is very good and free for Honors members ($13 otherwise). Staff was great. You can lounge in the lobby and have a server bring you a beer until 10pm, or grab one from the pantry any time. Close to local bars and restaurants as well as places like Chevys, Applebees, Subway, Chipoltle...all... More 

Spanaway
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was wonderful. The staff were warm welcoming and understanding. They were professional as well but not cold. They rooms were clean a good fit for all our needs. The beds were soft but the pillow were a bit lumpy. The pool was refeshing but very small not much bigger then our above ground pool. The hot tub was... More 

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Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

I am happy to hear you and your family enjoyed themselves during your visit to the Portland area and that you were happy with your experience at our hotel as well! Our staff works very hard to make sure all of our guests have a good stay, so it is nice to hear we succeeded. Thank you for all your... More 

Calgary, Canada
Level Contributor
146 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent four nights in this hotel during a Pacific Northwest and must say we enjoyed this hotel. It was our base for south Portland and the Willamette Valley touring. The exterior photos do not do the location justice. It's a lovely treed area even though it is only a block away from the interstate. There are... More 

Was this review helpful? Yes 1
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for taking a moment to share your experience with our hotel on TripAdvisor! I am happy to hear you enjoyed your stay with us! I apologize for the noise issues you experienced while staying with us; both from other guests and the A/C unit. Next time you are with us, we can assign you to a room on... More 

Yakima, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was great. Location was great. However, check-in attendant did not recognize me as gold member. Fact is he was busy doing other things on the computer and didn't seem to care. Rate was much higher than what I normally pay. It mush have been due to the late booking.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Hello! Thank you for sharing your hotel stay experience on TripAdvisor! I am happy to hear you enjoyed the hotel and location. We will focus on training our staff to recognize Hilton Honors members better at the time of check-in. As a Gold member, you are one of our top priorities, so I apologize we fell short in that area.... More 

Auburn, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a very clean, nice and quiet place to stay! We enjoyed our brief stay. Even though there we saw teams of young girls staying there, it was really never an issue. The bed was very comfortable too.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for taking the time to tell TripAdvisor about your stay! I'm happy to hear it was a good one and we hope to welcome you back when you're in the area again. Our beds are brand new, so I'm glad you were able to get a good night's rest. I'm also pleased to hear the teams we were... More 

Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was very attractive and clean...great bed and great pillows! It is located in a semi-residential area, great access to the freeway, many great choices for restaurants located just around the hotel. Great stay!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

This hotel was very attractive and clean...great bed and great pillows! It is located in a semi-residential area, great access to the freeway, many great choices for restaurants located just around the hotel. Great stay! I'm very happy to hear you enjoyed your stay with us! All of our beds are brand new and comfortable pillows are important! We love... More 

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