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Hilton Garden Inn Portland/Lake Oswego

Certificate of Excellence
3.0 of 5
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14850 Kruse Oaks Dr., Lake Oswego, OR 97035
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Hilton Garden Inn Portland/Lake Oswego
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Ranked #1 of 7 Hotels in Lake Oswego
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Ralph C Bend, United States
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395 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bend, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

My husband and I were delighted with the quietness of the room, and the courtesy and professionalism of the staff. Our king-size bed room was nicely appointed and comfortable. The air conditioning worked very well in the 90+ degree temperatures. The property is well maintained and the lobby is especially large and comfortable. We appreciated the availability of fruit-infused water... More 

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New York, New York
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm still here but feel moved to write my review. We had to come to Portland for the funeral of a close family member. Not an easy trip to make. Everything in Portland was sold out. The only place I could find on such short notice was The Hilton in Lake Oswego. I was expecting the worst. It is such... More 

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Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for taking the time to share your thoughts and experience with us! I am very happy you enjoy our hotel and we look forward to welcoming you back every time you are in the area. Our number one goal is to exceed our guest's expectations and I will definitely share your comments with Christina. More 

Friendswood, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Many thanks to Cassie and the housekeeping staff for sending flowers to our room after learning of some difficult news we recieved during our stay. A thoughtful act of kindness that was so appreciated. In a world where little is paid to general manners and ordinary acts of respect and thoughtfulness….this staff gets a 110% rating from our family.

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Lake Oswego, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very professional staff. Nice room. Very comfortable bed. Cleanest bathroom I have ever seen in a hotel. I'll be back each time I stay in Lake Oswego. Staff was very helpful and I was quickly signed up for Hilton Honors program for my next stay.

Review collected in partnership with Hilton Garden Inn

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Eric P, Front Office Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for taking a moment to share your experience with us. I am very pleased to hear you enjoyed your stay with us! We look forward to welcoming you back! More 

Halifax, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here because of its proximity to the Temple. But we were pleasantly surprised by the hotel experience. Friendly staff. Excellent facilities. Great location! What could be better?? And to sweeten the deal.... There are some excellent restaurants within easy walking distance and the LDS bookstore is literally just down the street. Highly recommended.

Review collected in partnership with Hilton Garden Inn

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Eric P, Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for your kind words. Like you said it is very close to the LDS temple. We are a short walk to the Temple or if you prefer not to walk we also offer shuttle service from 730am to 9pm. We hope that you will stay with us again on your next trip to Portland. More 

hartford, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was nice and clean. In a quiet location but plenty of eating options in local area. Starbucks across the street. Very convenient location - easy access to I5. The staff was very nice and helpful. The food was OK but better options elsewhere.

Review collected in partnership with Hilton Garden Inn

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Eric P, Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for the kind words you posted about our hotel on Tripadvisor. Like you were saying there are plenty of restaurants within walking distance. In fact there are over 12 restaurants within a 3 block walk. If you prefer to dine in we also serve breakfast and dinner our restaurant. We also do room service during dinner hours. More 

Iowa City, Iowa
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here whenever I'm in town on business. It's on a quiet street near some good restaurants within walking distance. Staff is very friendly (like a lot of people in Portland). Breakfast is good. Rooms are nicely appointed and comfortable. No issues with water temperature in the bath. Internet is marginally usable if you're trying to stream Netflix (premium... More 

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Eric P, Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for taking the time to write about us on Tripadvisor. Our number one goal at our property is to provide great service to all of our guests. Like you mentioned on your comments our internet is a little slow for streaming movies. The good news is that if you want to stream movies you can purchase a higher... More 

Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

On of my most favorite Hilton hotels worldwide. The price is more expensive than other times of the year but it is worth the money; friendly staffs, comfortable room and good location. Also clean and modern. Love the cookies!

Review collected in partnership with Hilton Garden Inn

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Eric P, Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for taking the time to write about us on TripAdvisor. I hope that the next time you are in the area you will stay with us again. More 

Vancouver, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff was very good and friendly, clean rooms, conveniently located close to Mall, eating places in walking distance, Thai food, Chipotle etc, gas station near by, good quality free coffee in the room and in the lobby, free bottled water for Hilton Honours members, small swimming pool and Jacuzzi. Over all nice Family vacation place as rooms have microwave, iron... More 

Review collected in partnership with Hilton Garden Inn

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Eric P, Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for your kind words on Tripadvisor. It looks like you had a great stay despite the average ranking. I hope the next time you are in the area you will stay with us again. More 

Portland, Oregon
1 review
4 of 5 stars Reviewed 2 weeks ago

At check in everything was great. My boyfriend and I were greeted by ashley and landon(I think that is his name) they gave us some info and we were on our way. The room was very clean, and the tub jacuzzi in the room was very nice. The only downside was the bed. It is supposed to be adjustable, but... More 

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Eric P, Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Thank you for taking the time to write about us on Tripadvisor. If you have the time I would like to talk to you about the issue with the bed. The beds in our rooms do sometimes have issues with the adjustment, usually its just a quick fix. The good news is all of the beds will be replaced by... More 

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