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Phoenix Inn

Hotel website
14905 Bangy Rd, Lake Oswego, OR 97035
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1 room 1 guest
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Phoenix Inn
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117 Reviews from our TripAdvisor Community

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Traveler rating
    35
    38
    24
    11
    9
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Marysville, Washington
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had booked this property because of its proximity to the venue for our sons wedding. Working with the sales department was a breeze. Even though our actually reservation wasn't translated to the front desk, it was an easy work through. The property touts a recent remodel. Well done, but some details were overlooked including mattresses, pillows and bedding. We... More 

Was this review helpful? Yes
MLechner, General Manager at Phoenix Inn, responded to this review

Thank you for taking the time to leave a review of your stay. I'm sorry to hear of your disappointment, but we are just now finishing up with our bedding and curtains. I hadn't heard about any wifi issues or fridges that weren't cold, and I'd like to follow up on the room numbers if you can help. Thanks for... More 

Vicenza, Italy
Level Contributor
148 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms were very comfy. We have 4 kids and got a "suite", which was 3 beds in a large room. Two queens and one king, and a sofa for sitting. Everyone was comfortable. Kids enjoyed the pool, and we all enjoyed the breakfast. Nice variety. It was close to the freeway, but we never heard it. We stayed on the... More 

Was this review helpful? Yes 1
MLechner, General Manager at Phoenix Inn, responded to this review

Thank you for taking the time to leave a review of your stay! We have completed all four floors renovations, just waiting on our new curtains. Hope to see you again on your trip to the Portland area! More 

Bend Oregon
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed here twice, staff very accomodating. Breakfast buffet great, ample choices. We'll be staying again in 2 weeks. Great Mexican restaurant just across parking lot, Olive Garden across street, other restaurants within walking distance.

Was this review helpful? Yes
MLechner, General Manager at Phoenix Inn, responded to this review

Thank you so much for the five star review! We appreciate all the great feedback, and look forward to seeing you in a couple of weeks... More 

Kansas City
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed July 13, 2015

The hotel is well soundproofed. We heard nothing from the next door highway. The rooms are clean and well maintained. The hotel is still in good condition, but they are renovating the 4th floor now to ensure it will remain in very good condition. There are several restaurants within walking distance. Hot coffee is available 24/7 in the lobby. There... More 

Was this review helpful? Yes
MLechner, General Manager at Phoenix Inn, responded to this review

Thank you so much for taking the time to leave a review! We appreciate all the great feedback, and look forward to seeing you again on your next trip to Lake Oswego. More 

Washington State
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 1, 2015

The property is right next to Interstate 5 and noisy. Our room was as far away from the freeway as it could be, but despite their best efforts, the freeway noise was still dimly audible. Breakfast was good with decent variety. Our room had a refrigerator which was ON and cold upon arrival. It was a hot day when we... More 

Was this review helpful? Yes 1
MLechner, General Manager at Phoenix Inn, responded to this review

Thank you so much for the review of your stay! We appreciate the feedback and hope you'll try us again soon, as renovation is complete... More 

Eagle, Idaho
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2015

The hotel is remodeling one floor at a time, the first 2 floors are finished and look and smell new. Did not have any inconvenience or disturbance with the remodeling occurring on the 3rd floor. They have a free breakfast with many choices with appropriate hours for weekdays and weekends. Has a nice indoor pool area but the workout room... More 

Was this review helpful? Yes
MLechner, General Manager at Phoenix Inn, responded to this review

Thank you so much for taking the time to leave a review! I am glad to hear you were not disturbed during the renovation. We are really trying to hire another person at the front desk, and we haven't had any luck, my apologies for a lengthy check-in. I hope to see you back on your next trip to Lake... More 

Tacoma, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 9, 2015

We have stayed here twice in the last few years. It was to much time between! Our kids love the pool and breakfast. We love the location and the breakfast. Sleep solid on the bed. Ate a great free breakfast after a night of swimming.

Was this review helpful? Yes 1
MLechner, General Manager at Phoenix Inn, responded to this review

Thank you so much for the great five star review! I am so glad to hear that you were able to again enjoy the pool and breakfast. We hope to have you back again soon, as our renovation starts next week and we are so very excited! More 

Seattle
Level Contributor
5 reviews
4 of 5 stars Reviewed April 3, 2015

My family has stayed here several times over the past two years. My 7-year-old son loves the pool and breakfast (I wish the pool was warmer). I like the price, convenience and friendly management. Convenient location.

Was this review helpful? Yes
MLechner, General Manager at Phoenix Inn, responded to this review

Thank you so much for taking the time to leave a review of your stay! Hope to see you back again real soon, as we start our renovation... More 

La Grande, Oregon
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 26, 2015

I have stayed at this property on and off for years. I actually preferred the Phoenix Inn located in Tigard, but it was sold and is now an overpriced Hilton Double Tree. We rented a room with 3 queen beds. I think this used to be a spa room that had a hot tub. The room is large and comfortable.... More 

Was this review helpful? Yes
MLechner, General Manager at Phoenix Inn, responded to this review

Thank you so much for taking the time to leave a review! I'm glad you enjoyed your stay, and hope you'll stay with us again soon, as we come into our renovation starting this month. We do also have plans for breakfast changes as well...so stay tuned! More 

1 review
1 of 5 stars Reviewed March 19, 2015

I'm a smoker and got a non smoking room. I smoked outside every time and used the provided ash trays for my waste. When I smoke if I'm in a rush or whatever I'll smoke half put it out and save it for later. I did that twice..came in the room and set them on the counter. This would cause... More 

Was this review helpful? Yes
MLechner, General Manager at Phoenix Inn, responded to this review

I do thank you for your feedback. I want to remind you that the person who paid for your room, did come up to the room that absolutely reeked of cigarette smoke, had ashes in several different places, and she agreed with me. I was not able to rent that room the next night, hence the smoking fee to cover... More 

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