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Residence Inn by Marriott Portland South/Lake Oswego

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15200 Southwest Bangy Road, Lake Oswego, OR 97035
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Residence Inn by Marriott Portland South\/Lake Oswego
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172 Reviews from our TripAdvisor Community

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Portland, Oregon
Level Contributor
25 reviews
8 hotel reviews
3 of 5 stars Reviewed yesterday NEW

This Residence Inn is conveniently located to restaurants and shopping, but other than that there is nothing special. The rooms are average, the service very friendly, but somewhat slow to respond. Had an issue with the television and it was going to take 3 days to repair, so they offered for me to switch rooms. Not an upgrade, not an... More 

Helpful?
Thank Tom C
Olney, Maryland
Level Contributor
277 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

...to stay while in Lake Oswego and Tigard area. We had a two floor suite....full kitchen, living area with log burning fireplace and tv, double bedroom with tv and full bath down.....king bedroom with tv and full bath in an upstairs loft area. We were there for a week so this became very comfortable. Free self service breakfast typical of... More 

Helpful?
Thank gil101
Brandon B, Guest Relations Manager at Residence Inn by Marriott Portland South/Lake Oswego, responded to this review

Dear gil101, We appreciate the kind review regarding your stay here at the Residence Inn Portland South/ Lake Oswego - the suite you were in was a fantastic choice for the week long stay. In the summer our pool is a great asset to have - we roll out the BBQ grill for our Mixes and you really get the... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Every once in a great while you find a hotel where the staff just blows you away! That was our experience at the Residence Inn in Lake Oswego. Every single person we met just bent over backwards to make sure our stay was aa pleasant as possible. From the front desk to the breakfast room staff to the beer and... More 

Helpful?
Thank Jim K
Brandon B, Guest Relations Manager at Residence Inn by Marriott Portland South/Lake Oswego, responded to this review

Jim K, This is what Residence Inn is all about, creating those memorable experiences. Thank you so much for making our property your preferred location. That is the ultimate compliment! We cannot wait to host you again and add another memory to your great experiences. Cheers, Brandon B. More 

Idaho
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 30, 2015

We have stayed here several times since 2009. This is an easy-to-book property with quick access to freeways, restaurants and shopping, but unlike other chain hotels and even "suite hotels", it has the quietness of a residential neighborhood that belies it proximity to the busyness that the Portland area has become. Number one, they allow pets and have a great... More 

Helpful?
1 Thank scatteredlife
Brandon B, Guest Relations Manager at Residence Inn by Marriott Portland South/Lake Oswego, responded to this review

Scatteredlife, What a great review! I have to agree that our location is close to all of our shopping, freeways, and great restaurants. Thank you for returning and when you return, I'd love to make sure we get you that fire log since you have been so loyal to us. Here at Residence Inn, we strive to make memorable experiences... More 

Simi Valley, California
Level Contributor
160 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed November 13, 2015 via mobile

This is your classic Residence Inn format which is very homey. Room was clean and nice, cost for fire logs $5.00 each. Housekeeping was good. Breakfast was very good! No "hockey puck" style eggs here...real eggs and yogurt granola cups. That was a nice treat. Overall a really good stay.

Helpful?
1 Thank kernvilledaddy
Justine R, Assistant General Manager at Residence Inn by Marriott Portland South/Lake Oswego, responded to this review

Thank you for your review of our property. I'm glad you mentioned the fire logs we have for purchase since all of our rooms come equipped with fire places. It is a nice way to relax in the winter season. We hope you join us again soon. Safe Travels. More 

california
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed November 6, 2015

Nice people, but very noisy. The hotel is close to the freeway, the furnace is close to the bed and the refrigerator is noisy. Also, at this location they don't have a double, only a one bedroom, so all the other rooms have only 1 queen bed.

Helpful?
Thank thunterr
Management response:

I'm so sorry to hear that our hotel was not what you expected. As we are very dedicated to delivering great customer service and quality amenities we wish we would have been able to correct any challenges you had while you were with us. Please reach out to me if there is anything we can do to help in the... More 

Bellingham, Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 20, 2015

I stayed in a king suite in the terrace (below the lobby). The room was comfortable and quiet. There was convenient parking located right next to my room. Patrick checked me in and was really friendly and professional. Breakfast was great too, which made the stay that much better. I would definitely go back.

Helpful?
Thank Malorie T
Justine R, Assistant General Manager at Residence Inn by Marriott Portland South/Lake Oswego, responded to this review

We are so glad to hear you enjoyed your stay with us. Our goal is to make each stay memorable and enjoyable! Thanks for sharing with future travelers. We look forward to seeing you on your next trip to the Residence Inn by Marriott Portland South. More 

ALPINE
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 24, 2015

This residence inn is a cut above especially due to the warmth and friendliness of the staff. Close to a Trader Joes and very convenient to I-5 and Beaverton and Portland. There are also several restaurants within walking distance. Really nice pool and hot tub. We enjoyed our stay here and would return.

Helpful?
Thank jwightma
Justine R, Assistant General Manager at Residence Inn by Marriott Portland South/Lake Oswego, responded to this review

Thank you for taking the time to review our property. We are glad you were able to enjoy our outdoor pool and hot tub. Hopefully you also got to relax and enjoy a friendly game of air hockey in the game room. Safe travels. We look forward to seeing you again at the Residence Inn by Marriott Portland South. More 

Bend, Oregon
1 review
4 of 5 stars Reviewed September 22, 2015

We are a group of girlfriends that stayed in a 1 bedroom, loft suite for a weekend. a king, queen, and twin bed. We checked in late and immediately noticed the smell of smoke in the room. After realizing it was because the room was overlooking the Smoking Courtyard area, I went to the lobby just to see if there... More 

Helpful?
Thank Sara E
Justine R, Assistant General Manager at Residence Inn by Marriott Portland South/Lake Oswego, responded to this review

Thank you so much for your review of our property. Although our hotel is a non-smoking property, we have overcome the obstacle that caused your room to smell like smoke during your stay. We strive to deliver a memorable experience to each and every guest and I'm glad that the customer service you experienced was above the rest. We look... More 

Castleton On Hudson, New York
1 review
1 of 5 stars Reviewed September 13, 2015

I talked to Bri***** at the front desk to try work on the following issue and was met with shockingly condescending behavior. She was excessively interruptive, with a lot of "Uhmmmm-hmmmmm"-ing over my part of the dialogue. To make my husband's business trip to Oregon stress-free, I sent a credit card authorization form authorizing up to $900 to be charged... More 

Helpful?
Thank Debbie S
Justine R, Assistant General Manager at Residence Inn by Marriott Portland South/Lake Oswego, responded to this review

Thank you so much for speaking with us over the phone yesterday. Customer service is very important to us and we definitely don't want you to have a bad opinion about our team. We are glad we were able to overcome the obstacles with the credit card. If there is ever anything we can help you with please feel free... More 

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