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All 7 Lake Oswego hotels

Residence Inn Portland South

3.0 of 5 Hotel   |   15200 Southwest Bangy Road, Lake Oswego, OR 97035
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Residence Inn Portland South
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Ranked #4 of 7 hotels in Lake Oswego
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Cole K
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123 people have reviewed this hotel

Traveler rating
    39
    52
    15
    8
    9
See reviews for
46
27
9
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I were visiting the Portland area for the week. We found our stay very well taken care of. The staff were more then ready to help with any questions or issues that might come up. We will definitely return.

Was this review helpful? Yes
Justine R, Assistant General Manager at Residence Inn Portland South, responded to this review

Thank you for your great review of our property. We are dedicated to delivering great customer service and we are happy to hear that it shows. We hope you had an opportunity to enjoy our Evening Social Hour served Monday-Wednesday and/or browse our selection of local beer and wine in our Market. We look forward to seeing you again on... More

Lewiston, Idaho
Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 30, 2014

Service was friendly, check-in/check-put very easy. Although they warn you about the limited hot water (enough for 2 - 8 minute showers) I think that's insane. It's a extended stay hotel, we had only two people in our room and we ran out of hot water in short order every time. It was late at night when we returned to... More

Was this review helpful? Yes
Justine R, Assistant General Manager at Residence Inn Portland South, responded to this review

Thank you for your recent review of our property. Although we have smaller water heaters, we have many other great amenities as you mentioned. Our customer care team is available 24 hours to help and has many creative solutions and our game room and outdoor BBQ Grills really make your stay feel more at home. We enjoyed having you at... More

Nevada
Top Contributor
92 reviews 92 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed June 23, 2014

We stayed in two rooms, visiting Portland area to participate in a family member's girls softball tournament. Don't even THINK about checking in before the 4 p.m. check in time. I know there were rooms available, but when we arrived at 2 pm they wouldn't let us into a room. I asked them to call when a room was available.... More

Was this review helpful? Yes 2
Justine R, Assistant General Manager at Residence Inn Portland South, responded to this review

Thank you for your response. As a valued guest of ours, your feedback is crucial in correcting things for the future. I can assure you we take customer service and quality of amentites very seriously. Our 24 hour Customer Service Specialists are always available should you need anything throughout your stay. Thank you for allowing us the opportunity to make... More

California
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 17, 2014

Although the rooms aren't super modern, they are cozy and homey-perfect for an extended stay or just a relaxing getaway. This is a well-kept hotel property set amidst lush grounds. It's also conveniently located close to freeways, shops and restaurants. There are BBQ/fire pits outside as well as a pool, fitness center and sport court. They also offered free breakfast,... More

Was this review helpful? Yes
Justine R, Assistant General Manager at Residence Inn Portland South, responded to this review

Thank you for your great review of our property. Customer Service is something we take very seriously. We apologize your room was missed for housekeeping service one day of your stay. Thank you for allowing us the opportunity to make it right for you. We were pleased to hear you were able to utilize our new Patio area and Fire... More

Walla Walla, Washington
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 3, 2014

The check in was excellent . All the front desk staff were very well groomed and friendly. The Town House concept is nice. Only one problem is you have to walk to themain building for your complimentary breakfast. When it rains you get soaked. The room was spacious and clean. The internet was slow. Only 3Mbps. They will upgrade you... More

Was this review helpful? Yes 1
Justine R, Assistant General Manager at Residence Inn Portland South, responded to this review

Thank you for the feedback you provided in your recent review. Feedback is crucial in helping us improve for your next stay. We know Portland can tend to have a lot of rain. We hope you were able to stop by the front desk and borrow a complimentary umbrella during your stay or stay in and enjoy the cozy fireplace... More

San Jose, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 5, 2014

I booked a night at this hotel and then realized I had to stay about 30 min away from this location because of work. I cancelled and booked another Marriott hotel that was closer to where I was working. I cancelled well before my stay but still got charged. I called and asked to refund the $181 because I clearly... More

Was this review helpful? Yes 2
DChevalier, General Manager at Residence Inn Portland South, responded to this review

Dear Ed221002, Thank you for your candid feedback, I do apologize that you were unsatisfied with the end result, I prefer to have all my guests or potential guests satisfied with the level of service they receive. The rules of the booking rate guaranteed a discount on the room rate at the time of booking, but with the understanding that... More

Albuquerque, New Mexico
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 5, 2014

My husband and I stayed one night in this hotel and were duly impressed with the service and quality of our stay. Each and every employee went out of their way to make sure we had a nice comfortable stay starting with Alex who checked us in. We arrived before check in time and went to the desk not expecting... More

Was this review helpful? Yes
Santa Monica, California
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2014

This is our first choice home away from home. We have been coming here for years. Location and ease of access are great. But that is not the reason. The staff is outstanding. Rooms and courtyard layout are so much nicer than the typical hotel. Except for noisy room and bathroom fans you hardly hear your neighbors, so I'd say... More

Was this review helpful? Yes
Justine R, Assistant General Manager at Residence Inn Portland South, responded to this review

Thank you for your review of our property. We are glad you mentioned our evening Social Hour. We love to do the cooking for you and provide meals Monday-Wednesday with complimentary beer and wine. We hope you are able to return this summer for to enjoy our outdoor heated pool and spa. We have many great activities for you and... More

Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 31, 2014

Hot water is basic, isn't it? Well, this hotel doesn't have enough hot water! I stayed at this hotel about a week ago with my family. We are six. When we got to the room I went to have a shower in one bathroom and my daughter at the other bathroom. In the middle of the shower the hot water... More

Was this review helpful? Yes 2
Justine R, Assistant General Manager at Residence Inn Portland South, responded to this review

Thank you for your recent review of our property. We truly apologize for the inconvenience that was caused due to our hot water tanks being smaller. We always try to inform our guests before they experience this first hand. We failed to do so during your stay and understand your frustration. Please accept our sincerest apologies. Customer serivce is something... More

Montesano, Washington
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 30, 2014

The hotel is close to Applebee's, and a few shops and other restaurants. The hotel gives a free appetizer from a local restaurant. The lady that checked me in was very friendly and helpful. Room was very clean and spacious and the TV had HBO and of course pay per view options. Breakfast was wonderful, hot as it should be,... More

Was this review helpful? Yes 1
Justine R, Assistant General Manager at Residence Inn Portland South, responded to this review

Thank you for your recent review of our property! We are glad you mentioned how close we are to local restaurants. In addition to Applebee's, we are close to Stanford's, Elephant's Delicatessen, Oswego Grill and many more. Our team is dedicated to serving you and each of our guests. Each and every time you visit you are guaranteed to feel... More

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Additional Information about Residence Inn Portland South

Address: 15200 Southwest Bangy Road, Lake Oswego, OR 97035
Phone Number:
Location: United States > Oregon > Clackamas County > Lake Oswego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Portland South 3*
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Also Known As:
Residence Inn Portland South Hotel Lake Oswego
Residence Inn Lake Oswego
Lake Oswego Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
112

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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