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La Grande Inn

2612 Island Avenue, La Grande, OR 97850-9499 (Formerly Howard Johnsons)
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La Grande Inn
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Ranked #7 of 8 Hotels in La Grande
A recent review
3 of 5 stars reviewed 4 days ago
Bhreagh50 Oregon
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Oregon
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here because there were no other rooms in La Grande left. The motel is old and shabby and costs about 50% more than what other equivalent places in La Grande cost. The good thing about our room is that it was quite large, but nothing else was especially good. The beds were squishy and uneven. The bedspreads were... More 

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Hermiston, Oregon
2 of 5 stars Reviewed 2 weeks ago

We stayed here after a mishap with the hotel we booked originally...So for a last minute desperate booking it was okay. But, they really should update the ripped and stained carpets all over the main areas. There is no smoking in the hotel, so they all line up right outside the door...ikk! The bed was not comfy, linens' were old... More 

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gmlilg, Hotel Supervisor at La Grande Inn, responded to this review

Good Afternoon, Thank you for taking the time to share some of your comments and concerns about your recent stay with us. I am sorry to hear that it was less then satisfying however, and you felt the bed was uncomfortable and worn. We are currently trying to catch up on shampooing of the hallways and rooms, but there is... More 

Fruitland, Idaho
1 review
5 of 5 stars Reviewed 2 weeks ago

We had great service &friendly staff. We've stayed a few times & our room has consistently been clean & quiet, plus everything worked, which has not always happened in other places I've stayed. The bed was quite comfortable, not that typical hard hotel bed. I always enjoy staying here.

Was this review helpful? Yes
gmlilg, Hotel Supervisor at La Grande Inn, responded to this review

Good Afternoon, A hotel is defined by the quality of service it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities. So thank you for your wonderful comments of our hotel we appreciate you taking the time to give us some feedback. My staff and I make every effort to make... More 

Fruitland, Idaho
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Room was clean, full of fresh linens and a great location at the pool. Pool was clean and the perfect temperature for my kids to swim in, and the hot tub was also a great temp for my family to enjoy. The staff was helpful, and accommodating. Beds were comfortable and had plenty of pillows. The bathroom was freshly cleaned.... More 

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gmlilg, Hotel Supervisor at La Grande Inn, responded to this review

Good Afternoon, Thank you for giving us such great feedback on our hotel. We take pride in our hotel and strive to make every guests stay an enjoyable experience. I am glad your kids got to enjoy the pool and the hot tub, it was also wonderful to meet and talk with you as well. My staff and I look... More 

Salem, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a very nice stay at La Grande Inn. The staff was nice, friendly, and very helpful. The room and bathroom was very clean. We had no problem at all if we needed anything they was right there with it. We will stay no place else but La Grande Inn when we travel through La Grande from now on.

Was this review helpful? Yes
gmlilg, Hotel Supervisor at La Grande Inn, responded to this review

Good Afternoon, Thank you for taking the time to share your comments and experience of your stay here with us. I appreciate you giving us such positive feedback and will look forward to your future stays with us when traveling through our town. My staff an I strive to make every guests stay a comfortable and enjoyable experience. We take... More 

1 of 5 stars Reviewed 2 weeks ago

Our hotel room was dirty. Toilet was full of used toilet tissue and bathroom counter was covered in grime and coffee rings. Floors were dirty; covered in crumbs and hair and stains. Bed spreads were stained and the room smelled incredibly strongly of stale cigarette smoke. For nearly 80 dollars, this one night stay was incredibly unpleasant. I will never... More 

Was this review helpful? Yes
gmlilg, Hotel Supervisor at La Grande Inn, responded to this review

Good Morning, Thank you for taking the time to share your comments and concerns with us. I would like to apologize that your stay with us was anything less then satisfying however. I have recently hired on some new staffing and they are still in training. You taking the time to share your comments has shown them, what they are... More 

Ontario, Oregon
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The hallway / room carpet were dirty, the bathtub was dirty, a little Ajax / bleach/ scrubbing would take care of this...there was also pubic hair in the tub along with mold in the corners around the tub..cleaning staff needs to take a little more time in doing their job

Was this review helpful? Yes
gmlilg, Hotel Supervisor at La Grande Inn, responded to this review

Good Morning, I do apologize about the quality of your bathroom. I take all these comments seriously and appreciate you bring it to my attention. They let me know what my cleaning staff is doing wrong, and what they still need to improve upon. There is no excuse for anything less than complete guest satisfaction. We take pride in are... More 

Bend, Oregon
2 of 5 stars Reviewed 4 weeks ago

We stayed here July 4th last year (2014), so we knew that the property was tired. They have a really great hot tub, but it's 97 degrees so we planned on using the pool and laying around. When we checked in and asked for pool towels there was no mention that the pool is broken and there is no estimate... More 

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gmlilg, Hotel Supervisor at La Grande Inn, responded to this review

I would like to apologize for your experience while staying at our hotel. Unfortunately sometimes beyond our control things do go down for maintenance and it just happened that our pool had went down for repair prior to your arrival. When these things occur we do try our best to get them back up and running as fast as we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2015 via mobile

We received a ground level room, it was near office and outside entrance and stairwell to second floor. Curtain in room was torn and hanging off hook. Sliding door had flimsy lock. Got maybe two hours sleep due to drunks right outside partying in entryway. Next morning there was garbage and beer bottles laying around. Management did nothing to control... More 

Was this review helpful? Yes 1
gmlilg, Hotel Supervisor at La Grande Inn, responded to this review

Good Morning, I do truly apologize for the condition of the curtain in your room and the lock on the sliding glass door. On all of the sliding glass doors the locks are well used and do not latch very well, so that's why we also provide a safety bar in every room to ensure the safety of our guests.... More 

Pendleton, Oregon
1 review
5 of 5 stars Reviewed May 9, 2015

didn't have a reservation check in was easy the stay was comfortable, the room was clean and affordable loved it will definitely stay next time I stop through . Restaurants and shopping near by was extremely convenient .

Was this review helpful? Yes
gmlilg, Hotel Supervisor at La Grande Inn, responded to this review

Thank you for the positive comments and feed back you gave us about our hotel. We greatly appreciate you giving us the opportunity to serve you, and look forward to you visiting us again in the future. My staff and I work very hard to make it an enjoyable and comfortable stay for all of our guests and appreciate when... More 

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