Much to my dismay...our visit was a disappointment. The property is lovely but beyond that, you are on your own! It took a half hour just to check in...and for weary travelers that sets the tone of the visit. Then we asked for the business center so we could check our email since we had been in the "Outback of...
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After a long, tiring drive we finally arrived in Klamath Falls only to find our original choice of lodging had been overbooked. We took a chance on the Running Y Ranch Resort and were very pleased with what we found. We are not golfers so we typically would not stay at a golf resort. We were so impressed with the...
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Mkteach-
Thank you for the fabulous feedback and I am glad that you enjoyed your stay! Running Y is a great place to get away from it all. We hope to see you back soon.
Warm Regards,
David
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I let priceline choose this hotel based on star rating and proximity to Crater Lake. I got a good price. The weather in this area of the country is superb and was in May. The hotel was quiet and peaceful. It may have been a little understaffed at the desk but things weren't busy on this particular Saturday. I don't...
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StuFromWA-
Thank you for the fabulous feedback and I am glad that you enjoyed your stay! If you decide to golf in the future, we offer lessons and rental clubs. It’s a fabulous course! We hope to see you back soon.
Warm Regards,
David
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My girlfriend booked us a room for a romantic weekend, the setting is beautiful! First of all, I have run front ends of 4 and 5 star resorts and I know what it should look like. The front desk didn't greet us, she didn't tell us how to get up to our room. And when we did find it, it...
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Taylor P-
Please accept my sincerest apologies for the service you encountered. The lack of responsiveness you experienced from our staff is not in line with our standards of service. I would appreciate the opportunity to speak with you at your earliest convenience in order to gather more details. Please contact the Resort and ask for me by name. I...
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Nice:
Great pool area with hot tub, small children's heated pool and large pool
Classy lobby with kids games and books
Friendly staff
Quiet, clean, spacious rooms with comfortable beds
Not so Nice:
Late check in time (4 pm) for such steep prices, especially having to check out by 11.
The worst pillows ever
No bathtub? In this kind of...
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Nisha N,
Thank you for the feedback! We appreciate your positive feedback regarding our staff and the quiet clean accommodations. You will be pleased to know that we are updating all of our in-room collateral and hope to have it all completed this month. There have been many exciting changes that we want to include. All of our pillows are...
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I have stayed in everything from big name hotels to small bed and breakfasts all over the country. The Running Y had the excellent personal service of a B&B along with the amenities of convenience of a large hotel. I really enjoyed my time and would go back in a heartbeat!
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Danica S,
Thank you for the fabulous feedback and I am glad that you enjoyed your stay! We hope to see you back soon.
Warm Regards,
David
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I travel the country for work, staying in hotels night after night. When possible, my business partner and I like to stay at places other than chain hotels... Running Y Ranch was a perfect opportunity.
We were lucky to rent a two bedroom chalet very close to the main lodge. We were beyond pleased to find laundry in the home,...
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Dyl-isious,
Thank you for the fabulous feedback! It was such a treat to host your stay. We hope that you will come back for a much needed vacation.
Warm Regards,
David
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This place is nice clean and relaxing. There are many things to do,so there is fun for every member of the family. We spent time here on spring break and there was plenty for the teens. We were lucky enough to have some good weather so we could barbecue.The staff was very pleasant and went out of their way to...
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Bmmme:
Thank you for the fabulous feedback, and I am glad that you and the teens had a great getaway! We hope to see you back soon.
Warm Regards,
David
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This is a great place to stay in the country. Beautiful scenery and great accommodations . The beds are awesome and the service is friendly. Great pool and spa.
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JimmyZel:
Thank you for the fabulous feedback and I am very glad you like the new rooms! This is truly a place to get away from it all! We hope to see you back soon.
Warm Regards,
David
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This is our second visit, both times were RCI weeks exchanges. We chose this location as it is within driving distance from our home, it has an indoor pool and was available during our grandchildrens spring break.
The folks who run this place are incredible from the front counter to the maintenance and housekeeping staff. The extra bedroom had 2...
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Retired:
Thank you for the fabulous feedback! I am very glad you enjoyed your stay. I am most appreciative of your positive comments regarding the staff and will share your feedback with them. We hope to see you back soon. Perhaps you can take a golf lesson or two on your next visit.
Warm Regards,
David
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123 Reviews
117 Reviews
