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Shilo Suites Hotel Klamath Falls


Hotel class 3.0 of 5
2500 Almond St, Klamath Falls, OR 97601
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Reviews you can trust

93% Recommend
4.5 of 5 stars 34 reviews
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By trip type
All (34)
[ Date ] [ Rating ]
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1 of 5 stars
cmsitka   2 contributions
Juneau
Sep 13, 2009 | Trip type: Couples

The staff was friendly. The room was run down and not the cleanest. Not a good place to stay for tired travelers looking to relax with a drink and dinner. The lounge has been closed since the no smoking law, however the sports bar was open, no relaxation with all the loud TV’s and the local friends of the bartender... more

Management response from
SECollins, General Manager

Thank you for your business, we appreciate your feedback and comments. We strive to ensure all guests enjoy their stay and I'm sorry we didn't make that happen during your visit. A training class was held with the restaurant and hotel staff to review the cornerstone foundations of Shilo Inn, cleanliness and friendliness. I can assure you that we are...

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4 of 5 stars
Klipzlskim   4 contributions
Oakland, CA
Aug 25, 2009 | Trip type: Couples

This was the last night of our trip after camping in Crater Lake, and the well-maintained & spacious room (jr. suite), cleanliness, comfortable bed and helpful staff were the perfect antidote to roughing it. We didn't explore the hotel much but the continental breakfast was above average. Minor complaints include underpowered A/C and some noise in the morning. But overall... more

Management response from
SECollins, General Manager

Klipziskim, Thank you for ending your camping trip with Shilo Inn, we are glad you stayed with us! The next time you are in Southern Oregon we hope you'll stay with Shilo again and explore the hotel, we have wonderful amenities that are free to our guests!

Marks
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5 of 5 stars
FLHRC08   4 contributions
Washington
Aug 25, 2009

Great plac e to stay. Friendly staff, great food. We were treated great, will stay there again. I highly recommend it. more

Management response from
SECollins, General Manager

FLHRC08, Thank you for staying with us while you visited Klamath Falls, we appreciate your business. From your comments you wrote,it sounds like we gave you "Shilo Excellence" all the way around! We hope to see you again!

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4 of 5 stars
ChipperPhoenix_AZ   1 contribution
Phoenix, AZ
Aug 15, 2009 | Trip type: Couples

The room was very nice, clean and roomy. The bed was SO comfortable, didn't want to get up in the mornings. Cookies at the front desk was a nice touch. On the down side, you could hear the folks upstairs walking around as well our neighbors when the shower was turned on. On our second night about 10 minutes after... more

Management response from
SECollins, General Manager

ChipperPhoenix_AZ, Thank you for staying with us during your stop in Klamath Falls, your business is appreciated! We are glad you were able to relax and enjoy our "affordable excellence" while you were here. We receive many compliments - our cleanliness, beds and cookies top the list. Our pool is warmed to 83 degrees, so I will be checking with...

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5 of 5 stars
scooterndi   1 contribution
Savannah, GA
Jul 23, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

The hotel was on the other side of town from where we worked but it had a restaurant, lounge, pool, fitness center and large size rooms with mini fridge. Nice place. more

Management response from
SECollins, General Manager

Scooterndi, Thank you for taking the time to commute to our hotel during your time in Klamath Falls, we really appreciate your business. We are glad that the extra few minutes were worth your time! We hope to see you soon!

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5 of 5 stars
seattleslew   4 contributions
Portland, Oregon
Jul 9, 2009 | Trip type: Family
1/1 found this review helpful

There's a reason this hotel is #1 in K. Falls: dog friendly, free internet, huge rooms, cleanliness, free breakfast, indoor pool, free lobby food, efficient and friendly staff, comfy beds and little things, too. I was happy to find a night light, which I've never had in a hotel room before. Not to mention the incredible water power for a... more

Management response from
SECollins, General Manager

Seattleslew, Thank you for your business and positive comment; we are committed to being the best in Klamath Falls. It's nice to see that our guests find every amenity we offer, right down to the nightlight, to their liking. We try to think of all the little things that will make you feel at home, I'm glad we succeeded. We...

Great stay
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5 of 5 stars
Parfour4   1 contribution
Gresham . Or.
Jul 8, 2009 | Trip type: Couples

The hotel was very neet and clean. The staff was wonderful. Our room exceeded our expectations, very clean and comfortable(nice size tv) . Breakfast again really good. We had a great 2day stay,and will stay again when we are in the area. more

Management response from
SECollins, General Manager

Parfour4, Thank you for your business and your kind words. Its guests like you that make our wonderful hotel even better. We are so glad you enjoyed all aspects of Shilo Inn during your stay. We look forward to your next visit!!

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5 of 5 stars
RindyK   1 contribution
Oregon
Jun 28, 2009 | Trip type: Business
1/1 found this review helpful

After staying here on and off for over a year or more and never complaining, I had submitted a complaint about Loretta (front desk clerk). You can see my previous review below. However, now I would like to submit a review about how wonderful this hotel has become. After Loretta's departure, I have had nothing but wonderful experiences. The staff... more

Management response from
SECollins, General Manager

RindyK, Thank you for returnig to Shilo Inn after your previous experience. Your business and comments are what make Shilo Inn Klamath Falls a success. We appreciate you taking the time to acknowledge our great team and appreciate the recognition of their dedication to customer service. We look forward to seeing you and your dog the next time you visit...

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5 of 5 stars
Lisainthevalley   1 contribution
Happy Valley, Oregon
May 29, 2009 | Trip type: Solo travel
1/1 found this review helpful

Shilo Inns located right of US 97 offers an upscale experience at an affordable price. The rooms are large, the bedding extremely inviting and the ambiance of the hotel is unsurpassed in this City. A high quality free Continental Breakfast is included with your stay as well as fresh baked cookies in the afternoon. Fruit and popcorn are available at... more

Management response from
SECollins, General Manager

Lisainthevalley, Thank you for all of the nice things you said about our hotel!! We try our best to make our hotel a traveler's home away from home. We think we have accomplished this, right down to the smell of fresh baked cookies when you walk in the door. We hope your travels bring you our way again.

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5 of 5 stars
adventurer025   1 contribution
California
May 19, 2009 | Trip type: Business
1/1 found this review helpful

Shilo Inn in Klamath Falls, OR not only was able to accomodate our very large group of 4 teams of baseball players, but also had so much to offer once we arrived. Check-in was a breeze, the staff was very organized and quick to respond to any needs that may have arose. The pool was a hit...Indoor and heated! There... more

Management response from
SECollins, General Manager

Adventure205, Thank you for writing such wonderful things about our staff and hotel. It was our pleasure to accommodate your group and we thank you for your business. At Shilo Inn Suites Klamath Falls, we pride ourselves in prompt attention to our guests and I'm glad we succeeded with your group. We look forward to having your teams stay with...

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Shilo Suites Hotel Klamath Falls Also Known As

  • Shilo Klamath Falls
  • Shilo Hotel Klamath Falls
Address: 2500 Almond St, Klamath Falls, OR 97601