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Shilo Inn Suites Hotel - Klamath Falls

3.0 of 5 2500 Almond St, Klamath Falls, OR 97601
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Shilo Inn Suites Hotel - Klamath Falls
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Shilo Inn Suites Hotel - Klamath Falls
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174 reviews from our community

Traveler rating
    70
    56
    27
    13
    8
See reviews for
51
46
13
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • Any
English first
  • All months
    (174)
  • Mar-May only
    (31)
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    (71)
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    (48)
  • Dec-Feb only
    (24)
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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel itself is very nice, all be it is stuck in a time warp. Lovely pool, large rooms, and extra towels came fast when requested. The problem is the front desk, I made the mistake of trying to understand the deposit policy. When I tried to ask Cindy to clarify it for me she cut me short multiple times.... More 

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Bend, Oregon
1 review
4 of 5 stars Reviewed 4 days ago NEW

Our providers stay at the Shilo Inn 3 to 4 time each month. We have standing reservations and have many times needed to get an extra room added for one of our MAs. Kaci Burke who is the Director of Sales has been my contact there and she could not be more helpful. We have never had a problem getting... More 

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Pleasant Hill, Oregon
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We have stayed at this hotel many times in the past and likely will again. However, this stay has not started out good. The front desk clerk (a short, dark-haired, older woman) should know that she is in the customer service industry. Her attitude stinks! It felt like we were inconveniencing her by checking in... there was another (younger, blonde)... More 

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Portland, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

As a college basketball coach, we stay here every year without fail. Not only is the hotel always clean and well maintained, but it's a great location and all the staff is great. Every year we have a catered meal that our players love, probably the best we get on any road trip. They provide great food, generous portions, and... More 

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Eugene, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

When our teams play in Klamath Falls we always send them to the Shilo Inn. The staff is very helpful and flexible with our requests. the location right next to OIT is so convenient and we can't beat the rates. We will continue to use this hotel for years to come.

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Bly, Oregon
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I rented a couple of suites for my daughters sweet 16. The King room was nice and I was going to return with my husband until I got into the hot tub. As a former pool manager I knew the hot tub was not hot enough when I got into it and it didn't smell chlorinated enough but I am... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review

Thank you for your comments. As discussed with you, our pool and spa are always within the Health Department guidelines. They are checked multiple times throughout the day and night. We are sorry you did not enjoy your time with us. Sandi Collins - General Manager More 

Pacifica, California
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveling on a Holiday Weekend is at best a gamble, In my experience, hotels and restaurants are usually staffed with their 2nd tier, lower seniority staffers. This was not the case with the Shilo Inn in Klamath Falls this past Thanksgiving Day. We had a great stay, we enjoyed the benefits of an amazing Holiday Buffet delivered to our Room... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review

Thank you for your comments, they are appreciated! We are glad you enjoyed your stay and that your Holiday was enjoyable. I’m concerned with the ‘outsource’ comment as our 1-800 is located on the West Coast. I sure hope you reached our reservations line, which is 1-800-222-2244. We look hope to see you again! Sandi Collins-General Manager More 

McKinleyville, California
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

We booked 2 nights at Holiday Inn Express downtown, but the night before our arrival we called Shilo's 800 number to switch due to close proximity to Oregon Tech. This is a pet friendly hotel, but due to allergies requested a pet-free room. The following night, Katie met us at the desk saying we'd been preassigned a room based on... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review

We are so glad you gave us a call and are now loyal Shilo Inn guests, we appreciate you so much! It’s nice to hear that we meet your needs and you noticed our friendliness and cleanliness, this is what we strive for every day. If your travels bring you back to Klamath Falls, we hope we will see you... More 

Seattle, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2014

This is a solid 3-star hotel. Room 410 with 2 queen beds was very large. Comfortable beds and bedding, good towels. The wifi is so-so. Note that rooms with a "lake" view look out over the freeway with a lake off in the distance. The pool, hot tub and exercise equipment are available 24/7.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review

Thank you for letting everyone know about your stay with us, we appreciate it. We are glad you enjoyed your stay with us and we hope you will come see us again! Sandi Collins-General Manager More 

1 review
5 of 5 stars Reviewed October 22, 2014

The room with 2 queen beds was quite spacious with lots of stotage. Hotel was clean, comfortable, friendly, had free hot breakfast, nice experience, would stay there again for sure. Hmmm, apparently I can't submit this with less than 200 characters. So I'll say it again, this hotel is worth staying at.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Klamath Falls, responded to this review

Thank you so much for taking the time to write a review, we are so glad you did. I will let the staff know that their hard work has paid off and you noticed our friendliness and cleanliness! We hope to see you again! Sandi Collins- General Manager More 

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Additional Information about Shilo Inn Suites Hotel - Klamath Falls

Address: 2500 Almond St, Klamath Falls, OR 97601
Phone Number:
Location: United States > Oregon > Klamath Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shilo Inn Suites Hotel - Klamath Falls 3*
Number of rooms: 143
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Also Known As:
Shilo Klamath Falls
Shilo Hotel Klamath Falls

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