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Comfort Suites

2.0 of 5 2625 Cascade Ave, Hood River, OR 97031
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Comfort Suites
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126 reviews from our community

Traveler rating
    34
    41
    28
    13
    10
See reviews for
38
47
6
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites
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West Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 8, 2012

We stayed at the Comfort Suites in Hood River for two nights in August. Our room was on the second floor, the ice machine and washer and dryer did not work on that floor. We asked that our roon not be entered by the cleaning people, but they did. They took wash clothes not leaving any for us the next... More 

Was this review helpful? Yes 1
river97031, Manager at Comfort Suites, responded to this review

Please except my apologies in regards to your stay. We are now under new management and have made changes to some of the policies here at that hotel. I do apologize for the treatment you received. I would hope you would give us a second chance. Warm regards, Pamela More 

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 2, 2012

This is a comfortable establishment and a really good base for exploring the Columbia gorge. Breakfast is somewhat better than average. The problem is finding the place, which is tucked behind a TacoBell on the south side of rte. 30: the modest,small sign is poorly placed and hard to see ( and with average luck may be upgraded by now.

Was this review helpful? Yes
river97031, Manager at Comfort Suites, responded to this review

Thank you for your comment about the signage when you stayed with us. We have taken a look at things and realized there was a problem with the lighting. I'm happy to report that we have fixed the problem with the sign. Best regards, Pamela More 

Napa, CA
Contributor
19 reviews 19 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 21, 2012

We stayed only one night on a Saturday in July. The room was large and very clean, but smelled horribly of cigarettes despite being a non-smoking room. The front desk was very responsive and came with an "ionizer" to clean out the room. However, it didn't work and we were told there was no other room available. Our room was... More 

Was this review helpful? Yes
river97031, Manager at Comfort Suites, responded to this review

I want to thank you for your review. I aqlso want to apologize that we were unable to move you to a different room due to the fact that we were very full that night. I do wish you would give us another try when you are back in this area. Best regards, Pamela More 

Phoenix, Az
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 20, 2012

We stayed one night on a Saturday and luckily were not bothered by the construction. Staff was courteous and cookies offered at the front desk. Our room was large with two very comfortable queen beds and a not-so-comfortabel fold out. There was plenty of room for bags and moving around. The excercise room has limited machines but given the low... More 

Was this review helpful? Yes
river97031, Manager at Comfort Suites, responded to this review

Thank you for your kind review. I am glad that the construction did not distrupt your stay and your were able to enjoy your visit. Kind regards, Pamela More 

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 17, 2012

surprisingly great stay: wonderful front desk staff connie & especially, tina, was very professional & helpful & accommodating. the hotel is finishing renovations but we arrived on friday eve so no workers on saturday morning. cookies, tea, coffee complimentary in the lobby, gym, indoor pool & ample hot breakfast, lots of splendid renovation in the way of new carpets, beds,... More 

Was this review helpful? Yes
river97031, Manager at Comfort Suites, responded to this review

I want to thank you for your kind review. And we are happy you enjoyed your stay. We look forward to seeing you again in the furture. Best regards, Pamela More 

Eugene, OR
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 10, 2012

That we experienced such disappointment with this hotel is bad enough. That its manager, has yet to respond to both emails and phone messages re. our concerns is inexcusable. Rm. 104 reeked of cigarette smoke upon entering (presumably non-smoking) an unusable radio/MP3 hook-up and Labor Day construction. Labor Day! Beginning early in the morning. But not being able to enjoy... More 

Was this review helpful? Yes
river97031, Manager at Comfort Suites, responded to this review

I would like to apologize for the rude way you were treated during and after your stay. We are now under new management and are taking the steps to correct any past issues. We have also taken care of the spa room issues. Warm regards, Pamela More 

Top Contributor
159 reviews 159 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed September 7, 2012

It would have been nice to know that there was going to be construction going on during our stay. We thought we'd be ok secondary to it being labor day weekend. Of course Monday AM 0900 the table saws and hammers start pounding away. Not to pleasant. Rooms are clean, roomy and have comfortable beds. The pool and jacuzzi were... More 

Was this review helpful? Yes 1
river97031, Manager at Comfort Suites, responded to this review

Let me apologize to you for not having it posted that the hotel was under construction during your vist. I'm happy to report we are not under any type of construction at this time. I am glad to hear that your stay was a good one other than the construction. Warm regards, Pamela More 

portland oregon
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 4, 2012

Realizing that it was a holiday weekend and knowing that everything would be booked far out I made reservations for our stay in March. Destination wedding with multiple people staying at this location was the purpose of our visit. Hotel was under construction which no mention was made in advance. However, the smell wasn't from construction. The room carpets were... More 

Was this review helpful? Yes
river97031, Manager at Comfort Suites, responded to this review

Please let me apologize for the trouble you had during your stay. I am sorry that you were not informed about the construction going on before your arrival. I am glad to say that we are not under any construction at this time and we are under new management. Regards, Pamela More 

North Carolina
Top Contributor
259 reviews 259 reviews
70 hotel reviews
175 helpful votes 175 helpful votes
3 of 5 stars Reviewed September 3, 2012

I was very surprised when we pulled up to this hotel to find that it was undergoing major renovations. Fortunately, the renovations were on the outside when we stayed. Unfortunately, the sealant they used on the new windows left a bad chemical smell in the room we stayed in. I wish the hotel had been honest and up front about... More 

Was this review helpful? Yes
river97031, Manager at Comfort Suites, responded to this review

Please except my apology for your not being informed of the remodel before arrival. Remodels are never easy and it seems there is really never a good time to do them. That being said you should have been notified of the work going on. We will be notifying our future guests on any major projects we may have in the... More 

Gibbon, Nebraska
Top Contributor
69 reviews 69 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 17, 2012

Very nice motel, quiet. The rooms were spacious with nice bathroom. Breakfast was full buffet with meat, eggs, waffles, et.al. We stay at many Choice hotels. This was one of the better ones. I judge the cleanliness of a place by how clean the ice maker area is. This one gets an A. They had recently cleaned the hall carpets.

Was this review helpful? Yes
river97031, Manager at Comfort Suites, responded to this review

Thank you for your kind review. I have shared your comments with the staff and they also join me in saying thank you. Warm regards, Pamela More 

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Additional Information about Comfort Suites

Address: 2625 Cascade Ave, Hood River, OR 97031
Phone Number:
Location: United States > Oregon > Hood River
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 62
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Also Known As:
Comfort Hotel Hood River
Comfort Suites Hood River
Hood River Comfort Suites

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