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All 3 Hines hotels

Rory and Ryan Inn

2.0 of 5 Hotel   |   504 N Highway 20, Hines, OR 97738
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Rory and Ryan Inn
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81%
Ranked #2 of 3 hotels in Hines
A recent review
5 of 5 stars Reviewed January 7, 2014
tauniw JBLM, WA
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38 people have reviewed this hotel

Traveler rating
    17
    13
    5
    2
    1
See reviews for
8
16
5
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
JBLM, WA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

Very clean and comfortable! Friendly staff and quiet environment. Pet rooms available. Best nights' sleep I had during a long 7-day road trip. I will definitely stay at this hotel again. Highly recommended!

Was this review helpful? Yes 1
KellyHGM, General Manager at Rory and Ryan Inn, responded to this review

Thank you so much for your wonderful review on Trip Advisor! I am happy that you enjoyed your stay at our hotel and we will look forward to seeing you again in the future. More

Yreka, California
Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 2, 2014

We got in quite late and found that the clerk working at the front desk was friendly, cheerful and appeared to be waiting for us. We had a burned out lightbulb in the room that she quickly fixed. The room was clean, roomy and up to date. The only thing missing was fresh fruit on the complimentary breakfast buffet.

Review collected in partnership with Easytobook.com

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KellyHGM, General Manager at Rory and Ryan Inn, responded to this review

Thank you so much for you review on Trip Advisor! We appreciate hearing back from our customers as it helps up to know when we are doing good and where we need to improve. I hope that you will come back and stay with us again! More

San Francisco, California
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 4, 2013

Be careful when reading these reviews and the reviews to the Best Western next door. They seemed to be mixed up. This review is for the Non-Best Western Rory and Ryan Inn. This was a well managed property, but the rooms were showing their age and had basic furnishings. If you need large rooms, this is a good choice. For... More

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KellyHGM, General Manager at Rory and Ryan Inn, responded to this review

Thank you for your review in Trip Advisor! It is true that there is an issue of confusion between the two hotels as they both carry the Rory & Ryan Inns name. One is a Best Western and carries the Best Western brand on all websites, and the Rory & Ryan Inns, is simply a non-franchise hotel. We are in... More

Roseburg, Oregon
1 review
5 of 5 stars Reviewed October 31, 2013

While traveling through Hines on our way to Boise we found this hotel. It was clean, comfy, and reasonably priced. The room was spacious, the staff friendly and helpful, super comfy bed! Only complaint I would have is the room was to warm and could not get it cool enough for our likes. The free breakfast was a plus.

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KellyHGM, General Manager at Rory and Ryan Inn, responded to this review

Thank you for your response! I am glad that you enjoyed your stay and we hope to see you again. I apologize that your room was too hot when you arrived; during the winter months we like to keep the heat on in the rooms so that they are comfortable at check-in. More

McMinnville
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2013

This Best Western is an outstanding stay simply due to to extra friendly people that host this fine hotel. You'll get just what you'd expect from a good Best Western. Clean, quiet rooms at an affordable price. This hotel in Hines has a down home atmosphere. From your greeting at check in, to your checkout, the staff are real friendly,... More

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KellyHGM, General Manager at Rory and Ryan Inn, responded to this review

Thank you for your response! I am glad that you enjoyed your stay and we hope to see you again. We are constantly working on upgrades to our hotel and it will only get better! More

Boise Idaho
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 14, 2013

Stopping in Burns late in the evening on a stormy night decided to try the Rory Inn next door to the Best Western for basically a good night's rest without dinner or use of amenities. I asked specifically for a non-smoking room upstairs. I got the upstairs, but the room, although labeled non-smoking had no doubt been a smoking room... More

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KellyHGM, General Manager at Rory and Ryan Inn, responded to this review

Thank you for your response on Trip Advisor. The room that you were placed in could have possibly been a smoking room at one time. When we purchased the hotel in 2010, all rooms were transitioned to non-smoking. These rooms were all given new carpet, all bedding and curtains were stripped from the rooms and replaced, and the walls were... More

Eastern Washington
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 10, 2013

As a facility used for a single-night stay in a small town, this provided very satisfactory lodging but suffered from the lack of a nearby good place for dinner, and it was higher-priced than equal or better Best Western inns in other, more desirable markets, let alone the neighboring facility operated by the same owners.

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keh77, General Manager at Rory and Ryan Inn, responded to this review

Thank you for your response on Trip Advisor. This review should have been listed for the Best Western. We feel that the rates we set for our hotels are in line with other hotels of similar size and in similar markets. Just like any market, the rates go up and down with the amount of business and the season. Depending... More

Seattle
Top Contributor
64 reviews 64 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 5, 2013

I was originally going to stay at the Best Western but when I got there their rate seemed a little high and I said so. The person at the front desk said, 'Why don't you try our sister motel next door - the Rory and Ryan Inn - it's owned by the same people but the Best Western is a... More

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keh77, General Manager at Rory and Ryan Inn, responded to this review

Thank you for your response! We are happy to have you at either of our wonderful hotels in the Burns/Hines area. Both hotels are wonderful and we are glad that we could accommodate your needs and the price range you were wanting at the Rory & Ryan Inns. Thank you again for your business and we look forward to seeing... More

Medford, Oregon
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 17, 2013

This hotel is a gem. The staff is very friendly - although it is a little eerie that the same woman seems to always be at the front desk. The rooms are spacious and clean. The complementary breakfast is more than most hotels offer and is definitely enough to consider "breakfast". The rooms were quiet and peaceful. It would be... More

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DanielleBGM, General Manager at Rory and Ryan Inn, responded to this review

Thank you so much for your response and complimentary words about our hotel. We strive to exceed our guests expectations with our hotel and our customer service. We truly hope that you will stay with us again if you come back through this way! More

Pendleton, Oregon
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 16, 2013

At a last minute change of plans, we secured a room at Rory and Ryan Inn for two nights. The motel is non-smoking now but some of the rooms were smoking rooms and have not been thoroughly stripped and cleaned so they still have a smoke odor. We had to change rooms because of this. The room we stayed in... More

Was this review helpful? Yes
keh77, General Manager at Rory and Ryan Inn, responded to this review

Thank you for your response. I am very pleased that you had a enjoyable stay at our hotel. Our staff prides itself on their friendly and helpful attitudes and we like to make sure that our guests have everything they need. Thank you for staying with us and we hope to see you again in the future! More

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Additional Information about Rory and Ryan Inn

Also Known As:
Rory And Ryan Hotel
Rory And Ryan Hotel Hines
Best Western Hines
Hines Best Western
Address: 504 N Highway 20, Hines, OR 97738
Location: United States > Oregon > Hines
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Hines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rory and Ryan Inn 2*
Official Description (provided by the hotel):
We are an independent family owned hotel in beautiful Southern/Central Oregon. The Rory and Ryan Inn is partners with the Best Western Rory and Ryan Inn with in walking distance, but remains independent. We offer 51 rooms, cable TV, HBO, WiFi, complimentary continental breakfast, heated pool/spa, RV/Truck parking. Rory & Ryan Inn is located in Hines/Burns, Oregon and offers many attractions for the outdoor enthusiast. Our location offers easy access to many recreational sites in the area including the Steens Mountains, Malheur Bird Refuge and Ochocco National Forest. We are the central point for the popular annual John Schariff Migratory Bird Festival. Guests staying at Rory & Ryan Inn will have convenient access to a variety of activities including golf, Old Camp Casino, dining and shopping in cozy downtown Hines/Burns. ... more   less 
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