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Extended Stay America - Portland - Hillsboro

2.5 of 5
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19311 NW Cornell Road, Hillsboro, OR 97124 (Formerly Extended Stay Deluxe)
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Extended Stay America - Portland - Hillsboro
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Ranked #13 of 16 Hotels in Hillsboro
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93 reviews from our community

Traveler rating
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    22
    11
    18
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28
8
5
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (18)
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    (23)
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1 review
5 of 5 stars Reviewed yesterday NEW

I travel for business and have been staying at this property for 3 years. Just recently this property has been upgraded and Wow, what a difference. The rooms all have new furniture, flooring and paint. The hotel staff has always been very friendly and helpful. This is a great location, easy access to Starbucks, shopping and eating, all within walking... More 

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Okinawa, Japan
1 review
1 of 5 stars Reviewed 3 weeks ago

It's not the sub-standard decorum, or the poorly assembled room. It isn't the barren hallways that remind you of an asylum. It isn't even the awkwardly large silverware tray that doesn't fit in the drawer, or the unusually stained seats. It's the semen on the bed skirt that keeps me from sleeping soundly between the sheets. All jokes aside, this... More 

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Travelers are raving about these Hillsboro hotels

Oregon
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent three months in this hotel which turned out to be my personal soap opera. I learned more about the good, bad and the ugly of hotel management while staying here than any one person should ever know. I'll start with what was good about the place- some of the staff members. I had to request that only two... More 

Was this review helpful? Yes 1
celsius888
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 19, 2015

I've been here twice, the first time was in 3rd floor, 1 bed spacious room next to the washing machine and vending machine room. Location of my room is convenient in getting bottle water from vending machine but far from elevator. 2nd stay I request a room close to elevator but I was put in ground floor way-way too far... More 

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Bangalore
Contributor
14 reviews 14 reviews
13 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed April 8, 2015

The place is clean and spacious if your intend not to spend much time in the hotel. The corridors are dusty with bad odor. The breakfast is minimal. Checkin and Checkout was easy and simple. The rooms have separate kitchen (you have to request for the kitchen set from the reception). Bed(& Mattress) is not very comfortable. Over all it... More 

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1 review
1 of 5 stars Reviewed February 18, 2015 via mobile

Cheap bedding that wasn't adequate. Mattress pad didn't even cover the mattress. You couldn't pull up sheets and blankets to your shoulder should you want to. I cleaned up dried goobie crap on the counter and dried poop off of the floor. Bathroom door didn't even latch let alone lock. Large tub, but no plug so you had to shower... More 

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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 14, 2015

Sent me to a 'sister hotel' in the next city,. When I got there...the room was smokey and ugly. Not a happy camper. Won't book with 'extended stay' again. Why would they be full and not able to honor my reservation. Very poor planning.

Was this review helpful? Yes 1
Denver
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 12, 2015

The place was clean and The staff efficient and friendly.. The room was small and that's about it. Bed was terrible. Towels were small and honestly like sandpaper. How can towels be so bad? No cups (paper or otherwise). Virtually nothing in the room. I can't see how this would be useful for an extended stay, much less overnight.

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Milwaukee, Wisconsin
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 11, 2015

While the hotel is clean and in good shape, the walls are paper thin. I could clearly hear phone conversations from the rooms next door as well as when anyone used the bathrooms. We stayed on the second floor and it sounded as if elephants were on the floor above us. The only reason I was at this hotel is... More 

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Spokane, Washington, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

this is an extended stay type of hotel, so remember, you NEED to ask for things, other wise they leave you in peace, WONDERFUL STAFF!! they met any questions and needs , there is Starbucks & places to eat right next door, from fancy to sandwich shops, grocery store walking distance,& SHOPPING!!! mall is right around the corner. easy access... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Portland - Hillsboro, responded to this review

Thank you for taking the time to share your recent experience with us. We are thrilled to hear that you enjoyed your stay and were able to take advantage of the nearby shopping and amazing restaurants. The staff and I are proud to have provided you with a clean, convenient room and great service. Thanks to your feedback, we can... More 

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