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Residence Inn Portland West/Hillsboro

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18855 NW Tanasbourne Drive, Hillsboro, OR 97124
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Residence Inn Portland West/Hillsboro
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Residence Inn Portland West/Hillsboro
Residence Inn Portland West/Hillsboro
Residence Inn Portland West/Hillsboro
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90 reviews from our community

Traveler rating
    59
    22
    8
    0
    1
See reviews for
27
16
6
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
Top Contributor
118 reviews 118 reviews
86 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I visited Portland for the first time and wanted to stay at a Residence Inn close to work. I pick this property because of that. As it says in other reviews the staff is very nice. But I had a few problems initially that should have not been problems. First the cleaning staff knocked on my door the early the... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I highly recommend staying here! Kellie and Britney are wonderful employees with great customer service skills, and they both very knowledgable with the area and very eager to help out! The entire staff is very professional, and these two are stars! You won't be disappointed!

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Joe D, General Manager at Residence Inn Portland West/Hillsboro, responded to this review

Hi Jayson, Thank you for your wonderful comments! We are glad that we are your home away from home! Our entire staff considers you part of the Residence Inn family! We hope to see you again soon! You will be surprised when you see the final touches of our full renovation that was just completed! More 

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our suite was upstairs and very quiet. The room was comfortable and tastfully furnished. and appears to have been recently rennovated. A very nice touch are the Paul Mitchell shampoo and conditioner.The kitchen has mostly what you need. One slight disapointment was no ice machine to be found anywhere. We did finally get a bag of ice from downstairs for... More 

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Joe D, General Manager at Residence Inn Portland West/Hillsboro, responded to this review

We are so glad to hear that you enjoyed your stay! Thank you for taking the time to let us know about your experience! Come see us again soon! We love having you here! More 

Memphis, Tennessee, United States
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 17, 2015

Stayed three nights on a business trip. They upgraded me to a two bedroom with a fireplace. Very large but didn't really need the space. It would be great for a family. Like a lot of the RI it is spread out like condos. The room furnishings did appear to be updated. The breakfast is always good. Would stay again.

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Joe D, General Manager at Residence Inn Portland West/Hillsboro, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via Trip Advisor. We know that you have many other lodging choices available when you travel to Hillsboro and we appreciate that you chose to stay with us! We hope to see you again soon! More 

2 reviews
5 of 5 stars Reviewed April 12, 2015

We stayed at the Residence Inn for 10 days after my husband was discharged from a nearby hospital. The hotel is comfortable and well equipped, but the absolute highlight is the staff. 100% of the staff people we dealt with were unfailingly pleasant, went out of their way to be helpful, smiled as we passed them on walks around the... More 

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Joe D, General Manager at Residence Inn Portland West/Hillsboro, responded to this review

Thank you so much for your wonderful review! Your kind words mean the world to us! It was a pleasure taking care of you and your family. We are excited that you were pleased with the results of our full renovation of the entire hotel. Come back and see us soon! More 

Richland, Washington
Top Contributor
72 reviews 72 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 4, 2015

We arrived early, and the man at the desk went above and beyond to help us get in to our room. We ended up in the newly remodeled area. It was obvious that the contractor was poor, but the hotel was clean and rooms were ok. I wouldn't stay again, but no complaints.

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Joe D, General Manager at Residence Inn Portland West/Hillsboro, responded to this review

We greatly appreciate you taking the time to share your feedback with us. We will be finishing up the renovation of our entire property in the coming days! We would like to invite you back to see all of the stylish and modern changes we have made! Please let me know when you will be traveling to the area next... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 4, 2015 via mobile

Breakfast staff is the best in the game! The office staff is very helpful, caring and hospitable. Great afternoon/evening snack and drink social. Rooms are always very clean and never any problems! It's a pleasure staying here and I highly recommend!

Was this review helpful? Yes 1
Joe D, General Manager at Residence Inn Portland West/Hillsboro, responded to this review

We are very pleased to hear that you enjoyed your stay at our hotel! Our entire staff greatly appreciates your feedback! On your next visit please ask for Joe, so I can have the opportunity to thank you in person! We look forward to seeing you again in the future!! More 

Seaview, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

I'm taking a class in Hillsboro over a couple of weekends and we needed a place to stay overnight. We have always found Residence Inns to be clean and comfortable and this one is no exception. The kitchenette is well stocked, the wifi is free and the floor plan is excellent. I especially like that there is a door on... More 

Was this review helpful? Yes 1
Haslett, Michigan
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

We stayed one night and occupied a 2 bedroom suite. The suite was very clean and nice floor plan. The breakfast the following morning was prepared nicely, well organized and tasted great. I would recommend this hotel. The entire property was very well maintained.

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 28, 2014

I enjoyed my stay here immensely. I had a suite and it was very clean and comfortable. While not many frills, the kitchenette was well stocked with eating and cooking utensils. There was a huge refrigerator that made it perfect for families. There was also a nice complimentary breakfast each morning that was a mix of hot and cold items.... More 

Was this review helpful? Yes 1
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