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Residence Inn Portland West/Hillsboro

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18855 NW Tanasbourne Drive, Hillsboro, OR 97124
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Residence Inn Portland West/Hillsboro
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Residence Inn Portland West/Hillsboro
Residence Inn Portland West/Hillsboro
Residence Inn Portland West/Hillsboro
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87 reviews from our community

Traveler rating
    57
    22
    7
    0
    1
See reviews for
27
15
6
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, Tennessee, United States
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed three nights on a business trip. They upgraded me to a two bedroom with a fireplace. Very large but didn't really need the space. It would be great for a family. Like a lot of the RI it is spread out like condos. The room furnishings did appear to be updated. The breakfast is always good. Would stay again.

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2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Residence Inn for 10 days after my husband was discharged from a nearby hospital. The hotel is comfortable and well equipped, but the absolute highlight is the staff. 100% of the staff people we dealt with were unfailingly pleasant, went out of their way to be helpful, smiled as we passed them on walks around the... More 

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Joe D, General Manager at Residence Inn Portland West/Hillsboro, responded to this review

Thank you so much for your wonderful review! Your kind words mean the world to us! It was a pleasure taking care of you and your family. We are excited that you were pleased with the results of our full renovation of the entire hotel. Come back and see us soon! More 

Richland, Washington
Top Contributor
70 reviews 70 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 4, 2015

We arrived early, and the man at the desk went above and beyond to help us get in to our room. We ended up in the newly remodeled area. It was obvious that the contractor was poor, but the hotel was clean and rooms were ok. I wouldn't stay again, but no complaints.

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Joe D, General Manager at Residence Inn Portland West/Hillsboro, responded to this review

We greatly appreciate you taking the time to share your feedback with us. We will be finishing up the renovation of our entire property in the coming days! We would like to invite you back to see all of the stylish and modern changes we have made! Please let me know when you will be traveling to the area next... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 4, 2015 via mobile

Breakfast staff is the best in the game! The office staff is very helpful, caring and hospitable. Great afternoon/evening snack and drink social. Rooms are always very clean and never any problems! It's a pleasure staying here and I highly recommend!

Was this review helpful? Yes 1
Joe D, General Manager at Residence Inn Portland West/Hillsboro, responded to this review

We are very pleased to hear that you enjoyed your stay at our hotel! Our entire staff greatly appreciates your feedback! On your next visit please ask for Joe, so I can have the opportunity to thank you in person! We look forward to seeing you again in the future!! More 

Seaview, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

I'm taking a class in Hillsboro over a couple of weekends and we needed a place to stay overnight. We have always found Residence Inns to be clean and comfortable and this one is no exception. The kitchenette is well stocked, the wifi is free and the floor plan is excellent. I especially like that there is a door on... More 

Was this review helpful? Yes 1
Haslett, Michigan
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

We stayed one night and occupied a 2 bedroom suite. The suite was very clean and nice floor plan. The breakfast the following morning was prepared nicely, well organized and tasted great. I would recommend this hotel. The entire property was very well maintained.

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 28, 2014

I enjoyed my stay here immensely. I had a suite and it was very clean and comfortable. While not many frills, the kitchenette was well stocked with eating and cooking utensils. There was a huge refrigerator that made it perfect for families. There was also a nice complimentary breakfast each morning that was a mix of hot and cold items.... More 

Was this review helpful? Yes 1
Midland, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

Just as all the reviews I read before selecting this location, our stay was so enjoyable because of the room. We had a two bedroom suite. The room was very clean and with the kitchen, it was all we needed. I asked for an upper floor, and though out room wasn't ready when we arrived, the front desk staff went... More 

Was this review helpful? Yes 1
Richland, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

My husband and I had a last minute change of itinerary and decided to stay in the Hillsboro area; we were so pleased to have found the Residence Inn. First of all, we were very impressed by the cleanliness of the facility and our room. But, what really impressed us the most was the management and staff. Unfortunately, I have... More 

Was this review helpful? Yes 1
Rio Rancho, New Mexico
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 11, 2014

My husband and I travel to Hillsboro for business quite often. This hotel is our second home when we are here. If it were possible, I would give this hotel a rating of exceptional for customer service alone. We usually stay in a one-bedroom suite complete with a sitting area with sofa, desk and a full kitchen. The hotel will... More 

Was this review helpful? Yes 3
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