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Comfort Inn & Suites Hermiston

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77514 South Highway 207, I-84 and Hwy 207, Hermiston, OR 97838
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Comfort Inn & Suites Hermiston
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49 Reviews from our TripAdvisor Community

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Traveler rating
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    14
    12
    4
    6
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17
9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Everett, Washington
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

the kids loved the indoor pool - we loved the Jacuzzi. The beds were clean and comfortable. The breakfast was complete for all of us just like all the other Comfort Inns and Quality Inns. Great place to stay.

Was this review helpful? Yes
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Had a terrible experience here. General manager has awful people skills and this has filtered down through staff. Smelled of cigarette smoke, construction noise, trucks coming and going all night long. Pool water appears cloudy, bathroom in pool is rancid. I would avoid staying here

Was this review helpful? Yes 1

Travelers are raving about these Hermiston hotels

4 of 5 stars
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5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel smells horribly of cigarette smoke and is currently under construction. The front desk staff was extremely unhelpful after we had a major emergency and had to check out an hour and a half late. Do not stay at this hotel unless you like the smell of second hand smoke and want to deal with a business that is... More 

Was this review helpful? Yes 5
1 review
4 of 5 stars Reviewed July 18, 2015

Clean rooms, friendly efficient staff, normal excellent Comfort Inn bedding and pillows. Located next to well managed and clean truck stop, with fast food & several miles from town & restaurants. Fast internet speed over their WIFI. Normal carbs based breakfast.

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 22, 2014

Decided to stay one more night and requested to pay cash rather than on card. They took my cash payment and still charged my card. When i showed them the problem they claimed they didn't duo it. I showed them my banking statement and they still would not correct it. I asked for the general manager to get involved and... More 

Was this review helpful? Yes 2
Jackie S, General Manager at Comfort Inn & Suites Hermiston, responded to this review

Thank you for taking the time to respond to our survey. We appreciate your feed back. More 

Milton, Washington
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 19, 2014

For a hotel that shares a parking lot with a truck stop it was quieter than I thought it would be but I ran out of hours to drive so I stayed here and was pleasantly surprised that I didn't heir the trucks. rooms were good no complaints was in the handicap room actually its two separate rooms in one... More 

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Jackie S, General Manager at Comfort Inn & Suites Hermiston, responded to this review

Thank you for taking the time to respond to our survey. We appreciate your feed back. Hope to see you soon. More 

Carterville, Illinois
Level Contributor
120 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed August 16, 2014

We spent one night here for $109.07. First thing that bothered us was the tiny parking spaces. The room was large and the bed was nice and comfy. However, the carpet looked dirty and had large stains on it. Also, the breakfast area was not kept up. The first thing I usually get in the morning is a cup of... More 

Was this review helpful? Yes 1
Jackie S, Head Housekeeper at Comfort Inn & Suites Hermiston, responded to this review

Dear Traveling Birds; Thank you for taking the time to do our online survey we will use the information you provided to make our guests stay more enjoyable. Hope to see you soon. The Staff Comfort Inn & Suites Hermiston, Oregon 541-564-5911 More 

Lake Stevens, Washington
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 20, 2014

Had a family member in hospital and the hotel staff was able to move two rooms a day on short notice on a weekend. Staff went out of there way to make are stay as easy as possible. They made sure one room was right by elevator for easy access. They even upgraded the room. The cookies are always a... More 

Was this review helpful? Yes
Jackie S, Manager at Comfort Inn & Suites Hermiston, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Staff... More 

Blackfoot, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 11, 2014

A very nice hotel!!! Very friendly staff. The facilities were very nice and clean. Nicest hotel we stayed at on our trip. The front desk clerk was nice and friendly, which was awesome because we had been traveling all day and it was 9:00pm, she even had wonderfully nice and warm cookies ready for us!!! Was able to use the... More 

Was this review helpful? Yes
Jackie S, Head Housekeeper at Comfort Inn & Suites Hermiston, responded to this review

Dear Holly; Thank you for taking the time to do our online survey regarding your recent stay with us at our hotel. Your feedback is very important to us and we can assure you that we will use the information you provided to keep improving and making every stay enjoyable for all of our guests. Thanks again and we hope... More 

Phoenix, Arizona
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed June 29, 2014

Very comfortable and clean hotel. Staff was very nice and helpful. The breakfast was very good with plenty of items to choose from. In fact the biscuits and gravy was as good as I've ever had anywhere. I will stay here again when I'm in the area.

Was this review helpful? Yes
Jackie S, Manager at Comfort Inn & Suites Hermiston, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to vreate an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Staff... More 

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15 photos of this hotel

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Hotel & grounds (2)
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Pool/beach area (1)
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Room/suite (11)
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