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Rodeway Inn & Suites

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635 S Hwy 395, Hermiston, OR 97838 (Formerly Way Inn Motel)
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9 Reviews from our TripAdvisor Community

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Hermiston, Oregon
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is clean, quiet, and cozy. Management is great and housekeeping staff is excellent. Everyone is very accommodating. My husband and I have been staying here for a month now due to business. I recommend this place for anyone that is traveling and looking for a home away from home.

Helpful?
Thank Shermegan B
Nakul B, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We are so glad that your stay was enjoyable! More 

Spokane, Washington
1 review
1 of 5 stars Reviewed November 2, 2015

I spend over 185 nights a year in a hotel and have for many years. This hotel was by far and away the worst hotel. If you must stay here make sure you bring a sleeping bag. By the way don't plan on eating breakfast or get a cup of coffee because office doesn't open until after 8:00 am.

Helpful?
Thank blovell63
Nakul B, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

We sincerely apologize on your unsatisfactory experience at our hotel. Rest assured that this will be forwarded to our management to have it resolve immediately. Thank you for your business. More 

Arizona
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 3, 2015

Being Originally from this community, WOW have things changed. Was there for class reunion, w/spouse, legally blind, we where put into a room w/bed next to wall, had foot high wall to climb before could get to steps w/handrail...They do not have any Handicap parking spaces, which there is a law for places to have a percentage of Handicap spaces... More 

Helpful?
Thank Kaaren B
Nakul B, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Hello Kaaren B, Thank you for your feedback and we apologize that we were not able to please you during your stay at our hotel. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself, as we hope you will allow us the opportunity to alter your impressions of... More 

Moses Lake, Washington
Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed September 30, 2015

My room was about the size of a jail cell .If I was any bigger (I am 5'7'' and 160 ibs) I could not have got into the bath room.The manager's wife promised me a bigger room as soon as it opened upin a while.After she charged my credit card she never returned.When I confronted her the next morning, she... More 

Helpful?
Thank Tom H
Nakul B, Manager at Rodeway Inn & Suites, responded to this review

Dear Guest, You came in wanting to use just a restroom, upon finding we don't have public restrooms, you wanted to look at a room. At this point you were accompanied by a female employee who showed you the room, and you were not able just to use our restroom which were the intentions. You returned to the lobby to... More 

Scott City, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 30, 2015

I definitely wasn't in Kansas anymore but the manager and staff made me feel right at home. I'm in the area for work and travel a lot and haven't come to expect much from lower priced motels except for older buildings and burnt out staff. I was blown away to find a clean and fresh smelling room and crisp white... More 

Helpful?
1 Thank Ben B
Nakul B, General Manager at Rodeway Inn & Suites, responded to this review

Dear Ben, Thank you for writing a review regarding your recent stay at our hotel. It's always a pleasure to serve our guests, and we appreciate the kind words. We are pleased to find we exceeded your expectations for being an older property. Management plans on sharing your review with the staff, and we all will be looking forward to... More 

Calgary
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed August 5, 2015

We spent the night here while on a long road trip. There was nothing particularly outstanding about this place but also nothing overly negative. It is aging,but since all we wanted was a good night's rest it fit the bill okay. They did have trouble finding the reservation I had made online when we checked in, but they did eventually... More 

Helpful?
Thank Kay B
Nakul B, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Our primary aim is to give you a comfortable and accommodating experience, and we are pleased to hear of our success in this ambition. We look forward to serving you again in the future! More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 13, 2015

Checked in 3:00 pm on 2/12/15. Killed a bed bug 7:00pm 2/12/15. Showed manager, he laughed, I gave some choice words to him and returned to room. Laid on other bed. 9:00pm was asked by police to leave. No refund from hotel. The place is a dump.

Helpful?
4 Thank The8ballkid
Nakul B, Owner at Rodeway Inn & Suites, responded to this review

Dear The8ballkid, It is unfortunate you found discrepancies within our housekeeping. The choice of words used at that moment very accompined by excessive profanity, racial slander, and physical aggression. Management at that point politely ask for self removal, as it has became a safety risk for other guests, management and his family that run the establishment, to which was responded... More 

Cheney, Wa
Level Contributor
284 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed January 5, 2015

Very, very dated property. Not a great area. But convenient to everything Hermiston has to offer, which ain't much. This was most definitely a stopover and not a destination, but should you ever stay, there are some fantastic Hispanic dining options all around. Rooms were fine, and larger than I thought they would be for $45 a night. The young... More 

Helpful?
Thank gcleff11
Nakul B, Owner at Rodeway Inn & Suites, responded to this review

Dear gcleff11, Thank you for taking the time to write an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope see you again soon! Nakul More 

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