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Shilo Inn Grants Pass

1880 N.W. Sixth St, Grants Pass, OR 97526
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1 room 1 adult
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Shilo Inn Grants Pass
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155 Reviews from our TripAdvisor Community

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humboldt, california
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had stayed at this hotel years ago, and it was pretty nice. Apparently they have not performed any repairs or cleaned the place since I was last there. This place is nasty. It is run down, with old carpet and old bedding, and just everything was old, smelly and gross. Free breakfast was also horrible. Will not stay here... More 

Helpful?
Thank humboldt95528
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Absolutely disgusted. As an armed forces service member, I have been frequently coming to Grants Pass as part of my relocation to the area. While my family and I have been searching for housing, we have been utilizing local hotels for weekly rates. Initially we picked a Motel 6 due to the great low weekly price and our experience with... More 

Helpful?
Thank Kelly M
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review

RE: Thank you for reviewing your recent stay. I do apologize that there were issues with your stay. Our military rate has been applied to your account and we do thank you for your service. Our Wi-Fi was in the process of being updated during your stay in hopes that our guests don’t have connection problems from this point on.... More 

Travelers are raving about these Grants Pass hotels

Tamworth
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

Strike 1: We get a quote for all 4 of my kids and wife we got charged another amount higher than what we were quoted. Strike 2: never been to a hotel that doesn't have a microwave or refrigerator in the room. strike 3: No fan in the toilet it it is broken, the TV "ON" button was broken if... More 

Helpful?
Thank atkins1999_1999
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review

RE: Thank you for reviewing your recent stay. We appreciate when guests bring things to our attention, so that we may get the issues corrected as quickly as possible. I’m not sure who you spoke with regarding your price quote and would be happy to stand by the original price you were quoted. If you would like to contact me... More 

Ooltewah, Tennessee, United States
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 20, 2015 via mobile

In town visiting family in need a night away. I've stated many Shilo Inn's across the Northwest and have never been disappointed, until now. The room was rundown and in need of updates. The clerk was uninterested in helping us. Very thin walls heard the housekeepers in other rooms and down the hall vacuuming all morning. Fortunately it was a... More 

Helpful?
Thank Bethany B
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review

RE: Thank you for reviewing your recent stay. Our housekeeping and maintenance teams try their hardest to keep things looking as good as possible. I apologize this stay was not up to par with the service or experience you have come to expect from Shilo Inn. I hope that you will consider staying with us again as we work to... More 

Salem, Oregon
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 10, 2015

Staff was impressive, all very helpful, without exception, offering to do more than we requested. Room was very pleasant, very neat and clean, good sized, with two closets, one large and one small, plenty of hangers. Furniture had a few dings but very nice and nothing serious to require replacement, most importantly, a comfortable bed. It included everything that we... More 

Helpful?
Thank Trav512015
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review

RE: Thank you for your wonderful review. I’m sorry you were not able to use the sauna before breakfast. We like to accommodate our guests as much as possible and would have been happy to open it earlier upon request. We look forward to seeing you again, should your travels bring you to the area. – V Gaynor, GM. More 

Level Contributor
285 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed November 2, 2015

It is an excellent deal for the price. My son and I stayed at the hotel when traveling through Grants Pass. The beds are comfortable, rooms quiet, and it is extremely affordable. A cut above similarly priced hotels in the area.

Helpful?
1 Thank sjdif
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review

RE: Thank you for taking a minute to review your recent stay. We appreciate hearing from guests and hope to see you again if you’re ever in the area. – V Gaynor, GM More 

Portland, Oregon
1 review
4 of 5 stars Reviewed October 24, 2015

Get there before Shane ( front desk ) leaves. Takes care of complex situations without breaking a sweat. Breakfast after 7 AM will have Annie in kitchen directing traffic and making sure all is well. Victoria the manager is responsive and alert. Amber handles phone well for reservations. Doesn't have the LOOK, but clean, safe and comfortable

Helpful?
Thank John D
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review

RE: Thank you for your review. Our staff is definitely on top of getting things taken care of when it is brought to their attention. We look forward to seeing you on your next visit! –V Gaynor, GM More 

Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

I was a little concerned as I read the Google reviews and booked based on the positive mentions however this Trip Advisor forum was overly negative (which I checked after booking). The hotel is old and not bright and cheery. However, the rooms were huge and clean, the beds are very comfortable and so lovely and quiet we slept so... More 

Helpful?
Thank Deelaplonge
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review

RE: Thank you for your review. We have actually just replaced most of our pillows so that they are a little more comfy for our guests and will definitely look into moving the ashtrays a little farther from the entrances. We hope to see you again! –V Gaynor, GM More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 10, 2015 via mobile

It wasn't what I have come to expect from a Shilo. It was very outdated, carpets dirty and very worn. For a place that claimed to be remodeled, our room wasn't one of those. The toilet was made for a child, so low to the ground, thought I might need a lift to get off it. The room was quiet... More 

Helpful?
Thank Sue C
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review

RE: Thank you for your review and bringing some things to our attention. I apologize the service and quality of your stay was not up to Shilo standards. We hope that you will consider giving us the chance to provide you with a better stay if you are ever in the area again. – V Gaynor, GM More 

Santa Cruz, California
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 9, 2015

Stacy at the front desk was very helpful. Very nice clean room with a very comfortable king bed! The maintenance man quickly responded to fixing the hair dryer and air conditioner. My only two minor complaints are that the hot tub was ice cold and I wished that there was a fridge and microwave in the room.

Helpful?
2 Thank ghostepj
ShiloHotels, Manager at Shilo Inn Grants Pass, responded to this review

Thank you for taking the time to review your stay. I am happy to hear that the staff took care of the issues that came up quickly. Unfortunately, our property does not have a hot tub, but more of a sitting area connected to the pool. We do have several rooms with the microwave and fridge available upon request. We... More 

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