The staff was friendly. The room was clean and very large. The decor was newer and higher end for being run of the mill hotel stuff. You have to request some things, like clock radios, but they are available. There was a fridge and a microwave. They also had cable tv and WiFi. Continental Breakfast is complimentary. It was very affordable and there were various discounts that were available. It is located right in the middle of Florence on the 101. Our window looked out on the parking lot and 101, which left a little to be desired, but all in all I recommend it. more