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BEST WESTERN Pier Point Inn

Certificate of Excellence
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85625 Highway 101, P.O. Box 2097, Florence, OR 97439
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Best prices for: 1 room 1 guest
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BEST WESTERN Pier Point Inn
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BEST WESTERN Pier Point Inn
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723 reviews from our community

Traveler rating
    402
    219
    59
    25
    18
See reviews for
235
308
21
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albany, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The best thing about Pier Point Inn is the staff. They always go out of their way to make my stay relaxing and welcoming. When my wifi to the internet did not work right, staff got right on the problem to resolve it. Because this is the only Pet-Friendly hotel in Florence, I will always choose to stay here.

Review collected in partnership with Best Western

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Portland, Oregon
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I recommend this hotel because the desk person was super friendly and nice! She recommended a great place for dinner too. Beyond that, it's got a great view, it's in a great location, and the room was nice! I had a great nights' sleep.

Review collected in partnership with Best Western

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Los Lunas, New Mexico
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Made a reservation with a specific request for ground floor; clerk said the room was available and ready if we arrived early. Upon arrival, the clerk said no ground floor rooms available, but they had a "concierge" available to carry bags (no elevator either). This glorified bellhop carried two bags up a flight of stairs to our room, then disappeared,... More 

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PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear Guest, Thank you for your review and we value you letting us know where we failed to meet your expectations. Your complaint has been brought to the bellhop/concierge and we are implementing more training. I hope you accept our deepest apology and give us another opportunity to exceed your expectations. Sincerely, Leisa Perkins, General Manager More 

Eugene, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Wonderful Rooms with a patio overlooking the beautiful Siuslaw River. The staff was cheerful and gracious and amenities like the extra outlets on the lamps and a removable shower head make the stay close to what we are used to at home. The made to order breakfast in the dining area with windows to the river is a fabulous way... More 

Review collected in partnership with Best Western

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springfield, oregon, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We thoroughly enjoyed our stay. Everything was just perfect. The front desk staff was very helpful in locating the rewards email we forgot and in sending someone to our room with new batteries for TV remote when it did not work. The breakfast was the best we have had in any of our other motel stays.

Review collected in partnership with Best Western

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Eugene, Oregon
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went over to attend the annual Rhodendron Festival, had a very nice room with a view of the river and could see old town across the way. Room was super clean and spacious, could sit out on my balcony and take in the sites. Excellent comp breakfast! A wide selection of cereals, coffees, teas as well as sausage, biscuits and... More 

Was this review helpful? Yes 1
Eugene, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a nice room, King with sofa bed. Great view of water and carnival across the way. Only problem was someone from the carnival decided to turn a bright light toward the hotel, almost put an eye out!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I wish to say that we have enjoyed our stay here at the Inn and will be telling all friends and family about how well they are organized. From the restaurant Bay View food and very good wine choices to the FREE" serve it up quick" breakfast by John and his crew. Everyone is so helpful and pleasant to talk... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We heard this restaurant has changed a lot and decided to check it out. First off, the view is amazing! We could see the sun setting over the river and bridge and even a carnival was going on. Next, our waitress Paula was excellent~Upbeat, fun, fast, reliable and all with a smile on her face- not with just us, but... More 

Was this review helpful? Yes 1
Cambria
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for two nights while exploring the Florence area. The hotel, while a bit dated here and there, was very clean and the staff was very friendly and accomodating. There is a small exercise room and an indoor pool and spa, all of which we took advantage of. But the most outstanding aspect of our... More 

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