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BEST WESTERN Pier Point Inn

3.5 of 5 85625 Highway 101, P.O. Box 2097, Florence, OR 97439
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Certificate of Excellence 2014
BEST WESTERN Pier Point Inn
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BEST WESTERN Pier Point Inn
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640 reviews from our community

Traveler rating
    345
    197
    56
    25
    17
See reviews for
207
277
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53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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  • French first
  • German first
  • Any
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Portland, OR
Contributor
16 reviews 16 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We would give the Pier Point Inn 3.5 stars if possible. It was built seemingly a couple of decades ago and has a few rough edges but that's not a problem. The staff is very cordial. You get a free utilitarian breakfast, served in a small dining room so if the place is fully booked it might be a problem... More 

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear Bamboo_Screen, Thank you so much for the nice remarks regarding our hotel and the staff. I am sorry you felt like your room was a cave. If you should visit again and you are dissatisfied please let us know and we try everything to make your stay a 5 star experience. Sincerely, Leisa Perkins More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

We've stayed in other hotels in Florence and this hotel is well outfitted with a great and caring staff, a full breakfast and great beds. Clean and really nice rooms. We were pleased and will be staying here exclusively in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear Bonita H. Thank you so much for the 5 star review. We are glad to have you as a life long guest! See you next time. Sincerely, Leiisa Perkins More 

Bend, Oregon
1 review
4 of 5 stars Reviewed 2 weeks ago

Both my wife and I were very pleased with the level of service and amenities offered by the Best Western Pier Point Inn in Florence. The setting overlooking the river and the bridge was spectacular. Carrie at the front desk was extra helpful and recommended a great restaurant in Old Town Florence. We enjoyed the indoor pool and spa (as... More 

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear peterhL4669ZD Thank you so much for leaving such a detailed review of our hotel and sharing your experience with other travelers that are looking for a great place to stay! We hope you will visit us again very soon. Leisa Perkins General Manager More 

Sacramento, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Great views!! I had a lovely stay. Free breakfast yahoo. Special thanks to Carrie and Koryn who made our stay memorable and pleasant. Lovely views by day and by night. You are missing out if you don't get a room with a view.

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear Marcie M, We are so happy that you had such a great experience at our hotel. Our team strives for excellent customer service and seeing Carrie and Koryn's names mentioned lets us know that we were successful. We hope to have you stay again. Sincerely, Leisa Perkins More 

Eugene, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had rented a vacation rental, (house) for the weekend. When we arrived at the house, it was horrible, it smelled and was very dirty. We went to the reality company and got our money back, I then started calling hotels, we had never stayed at the Best Western, but now we won't stay anywhere else. It was an awesome... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear David S, Thank you so much for the five star review. Knowing that you don't often give them makes it all the more special. We are so happy that you enjoyed your visit and that you were blown away with our customer service and genuine care of our guests. We hope you can come back again to visit and... More 

Bandon, Oregon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I'm always hopeful but cautious. I've been the victim of poor service so I was very pleased with Pier Point Inn from the time I called to get information to the time I checked out. Monica was exceptional on the phone, took my wise-guy personality in stride, rolled with my jokes, and answered questions with accuracy. She was on duty... More 

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear David S, Somehow my response to your review went to the guest that left one after you. Thanks so much for leaving a 5 star review for us. Reading your review I know our team earned all 5. It's so special to us that you don't just throw out 5 stars. We hope you come back and visit when... More 

Newberg, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice property with even better service. I called to find out more about the property and Carrie was very helpful, giving me the information I needed in a happy, professional manner. When I showed up, it was more of the same. It is great to do business with people who appreciate it. I will definitely be returning. Thank you

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear Jason M. Thank you for your 5 star review! Our team gets very excited when guests mention them by name for their excellent customer service. We are so glad you enjoyed your stay with us and hope to see you again soon! Leisa Perkins General Manager More 

Sunriver, Oregon
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WE spent time in Florence with family and friends. We decided to enjoy Thanksgiving dinner at the hotel. The dinner experience was very nice. Great food & ambience. I would recommend this restaurant to the locals or people just traveling through looking for a great place to eat.

Review collected in partnership with Best Western

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear Mike C. Thank you for your 5 star review. It was our pleasure to spend Thanksgiving Dinner with you! We are very happy that you learned about our beautiful restaurant in time to spend Thanksgiving with your family and us. We look forward to serving you again! Leisa Perkins General Manager More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago

We can't say enough about the staff, the view and the family atmosphere. Our 4th time staying here in the last few years. The location is wonderful because it's right off of the highway but sits back and there's no vehicle noise. The view is great as you can look over in Florence's "Old town". The staff is very friendly... More 

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear Edwin C. We are so happy that our hotel is your favorite place to stay when you're visiting Florence, OR. Thank you very much for your 5 star review. We make providing the most enjoyable visit possible our highest priority for each and every guest who stays with us. We eagerly look forward to seeing you again soon! Leisa... More 

Beaverton, Oregon
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All the rooms have a beautiful view of the Suislaw river. The breakfast was very good, no bacon but everything else and a chef that can cook omelets or variety of flavors of french toast (I was only expecting a meager continental breakfast). They have pet friendly policy and special area for the dogs (although my dogs didn't like it... More 

Was this review helpful? Yes
PPIGeneralManager, General Manager at BEST WESTERN Pier Point Inn, responded to this review

Dear Sedes G. Thank you for your 5 star review. Our goal is to provide the best experience possible for our guests. We pride ourselves on delighting our customers. Thank you very much for recommending our hotel to your friends! We look forward to your return with pleasure. Leisa Perkins General Manager More 

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Additional Information about BEST WESTERN Pier Point Inn

Address: 85625 Highway 101, P.O. Box 2097, Florence, OR 97439
Phone Number:
Location: United States > Oregon > Oregon Coast > Florence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Pier Point Inn 3.5*
Number of rooms: 55
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Also Known As:
Best Western Plus Pier Point Hotel Florence
Best Western Florence
Florence Best Western
Hotel Style:
#2 Romantic Hotel in Florence
#2 Family Hotel in Florence

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