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Three Rivers Casino & Hotel

Certificate of Excellence
GreenLeadersGold level
5647 Highway 126, Florence, OR 97439
Three Rivers Casino & Hotel
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195 reviews from our community

Traveler rating
    71
    68
    36
    12
    8
See reviews for
39
103
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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  • All months
    (195)
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    (43)
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    (47)
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Eugene, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Hotel rooms are very nice and clean. The casino is smaller, staff is outstanding. The ocean is just alittle drive away. Restaurants can use alittle bigger menu, prices are reasonable. It does have valet parking. They are doing a lot of up grades.

Was this review helpful? Yes 1
Grants Pass, Oregon, United States
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Three Rivers Casino is a small Indian casino in Florence Oregon with 93 hotel rooms and a few suites. They are going thru some growing pains now on the floor and the restaurant area. The TRIO restaurant no longer exists, so there in no place to get a sit down breakfast. However, the Sunset Grill is excellent, but closes at... More 

Was this review helpful? Yes 1
ThreeRiversC, Manager at Three Rivers Casino & Hotel, responded to this review

Thank you for your review of our property. Yes, as you noticed we are in the middle of some renovations. The Sunset Grille is open now and that is where you can have a sit down breakfast. It is open everyday for breakfast, lunch and dinner. We are also remodeling the sports bar. It will be completely nonsmoking, have over... More 

Portland, OR
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel rooms are spacious and very well appointed but the casino is a bore! Not enough slot machines to keep me entertained for long. Unfortunately the lounge was closed so there wasn't any live music this time either. The buffet wasn't worth the money, even though it wasn't very inexpensive. Last time we stayed here we had breakfast at... More 

Was this review helpful? Yes 1
ThreeRiversC, Manager at Three Rivers Casino & Hotel, responded to this review

Thanks for your review of our property. We apologize that the sports bar was closed we are in the middle of a remodel and should be open with it by April 2nd, with pool tables, darts, shuffle board and much more, also will feature over 15 Oregon craft beers and an expanded menu. We also get new slot machines all... More 

Port Orchard, Washington
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 10, 2015

The good: Great quality rooms with nice amenities, good food services, free coffee/sodas 24hrs./day. The bad: Smoky - even on the 1st floor. No beach ambiance AT ALL. WiFi Sucks - very poor connections and need to be rebooted EVERY time.

Was this review helpful? Yes 1
Oregon
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

As a Casino, this is a destination as well as a Hotel. If you join their players club, their comps out-do everyone else. This can get you great deals on the rooms, tho most rooms are rather basic. But if you get into their premium Suite - a King would not feel out-of-place. Food here is good, slots pay above... More 

Was this review helpful? Yes 1
ThreeRiversC, Manager at Three Rivers Casino & Hotel, responded to this review

Thank you for your review. We will be sharing your feed back with all of our staff, they will appreciate hearing about the good job and hard work they do for our guests. Thanks again More 

Vancouver, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2015

We have been staying at Three Rivers Casino Hotel since the hotel opened & playing in the casino since the beginning. The staff is always courteous, the rooms are always very clean and the beds are comfy. My guess is that we've stayed in the hotel at least 30 times. In all of those visits, we've probably only had one... More 

Was this review helpful? Yes 1
ThreeRivers C, Manager at Three Rivers Casino & Hotel, responded to this review

Thank you so much for taking the time to post on Trip Advisor. We really appreciate the feedback and are glad to hear you enjoy visiting us! We will pass this on to our staff to also read and enjoy your comments. Thanks again, if there is ever anything we can do to make your stay better, please don't hesitate... More 

Oregon
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 28, 2015

This hotel is very clean, well maintained, has great beds, and terrific staff. Any time we are over that way, we always choose Three Rivers Hotel as the place to stay. We've tried others int eh past but they just don't measure up. This is not a place for families with children as there are no on-site activities for them.

Was this review helpful? Yes 2
Portland, Oregon
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 11, 2014 via mobile

During our check-in one of the associates came up to the clerk that was checking me in and talked badly about the other clerk.. Sad to say it was the front desk supervisor that was checking me in and she didn't correct the associate that interrupted my check in to down talk the other.. she listened.. Discovered hair in our... More 

Was this review helpful? Yes 3
ThreeRivers C, Manager at Three Rivers Casino & Hotel, responded to this review

Thank you for giving us feed back on your stay. We apologize that this trip was disappointing for you. We strive for the best guest service as we know it’s what brings our patrons back again. I am reviewing your comments with our Hotel Manager and he is addressing it with his staff. I also passed on the feed back... More 

Portland, Oregon
Top Contributor
64 reviews 64 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 4, 2014

I am not a gambler and just needed a hotel room for a business trip. Check in was easy. My room was exceedingly large and clean. The bed was incredibly comfortable and the bathroom was well stocked. The shower had a great water pressure. The room rate was $59/night...which is unbelievable. Water bottles in the room was free and food... More 

Was this review helpful? Yes 4
ThreeRivers C, Manager at Three Rivers Casino & Hotel, responded to this review

Hey Seniye, Thank you for giving us feed back on your stay. We are happy you enjoyed your stay with us and you liked all that we had to offer. Let us know if there is anything else we can do for you and thanks again for letting us know about these issues so we can address them. Hope to... More 

Madras, Oregon
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 3, 2014

Normally we do not stay in hotels that are attached to casinos but decided to try this one. I have a pet peeve that when we enter an entry place where there is staff to greet guests, the guest should NEVER go longer than 30 seconds without being acknowledged - if only to say "We will be right with you."... More 

Was this review helpful? Yes 2
ThreeRivers C, Manager at Three Rivers Casino & Hotel, responded to this review

Thank you for the review. We are sorry that you weren’t greeted right away and I have passed that on to our Hotel Manager to review with the front desk. It is our policy to greet and acknowledge everyone; we actually have a specific policy regarding it. We are glad that you found the room to be clean and very... More 

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