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The Valley River Inn

#9 of 33 Hotels in Eugene
Certificate of Excellence
GreenLeadersSilver level
1000 Valley River Way, Eugene, OR 97401
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The Valley River Inn
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407 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed today NEW

The Valley River Inn once again exceeded expectations. I have stayed here a number of times in the past and have always been pleased with the friendly and helpful staff, comfortable rooms, and beautiful location. My room was clean and inviting with comfortable beds and the restrooms were well taken care of with sufficient water pressure in the shower. While... More 

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San Antonio, Texas
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Although the Inn is slightly dated, our room was large and clean -- and it was a perfect location within walking distance to restaurants and a mall. If you get a room with a river view, make sure and request the second floor or higher as the pathway along the river has lots of foot and bicycle traffic so not... More 

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Long Beach CA
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is great- near shopping, near a river, etc. The lobby, bar and restaurant are gorgeous. The rooms look like they haven't been updated in about 20 years. The weekend I was there was college graduation weekend. What a mess. They only had 2 people working the desk, and they were completely overwhelmed. There was a... More 

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Houston(Conroe), Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We got to our hotel late, but we had pre-paid so no worries. The front desk folks were very friendly and helpful. the room was a ways back but the bed was comfortable, the Tv was hd and new. the ice bucket was 20+ years old but was like a Yetti and kept ice colder than any other I have... More 

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Lake Oswego
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed here about 4 times now, and have never been disappointed. Clean, spacious rooms (the river view ones are the best!), each with a balcony, large swimming pool (and Jacuzzi) with poolside service, friendly and professional staff. restaurant on site with great food made with ingredients grown right from their own garden on the premises. The Wifi isn't the... More 

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Seattle, Washington
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel rooms are roomie and the staff is friendly but it's very outdated. If they could make a few choice renovations it would make it a lot more comfortable/modern/clean. We requested a room by the river, but ended up with a room by the highway so it was pretty noisy. I'm not sure I would stay here again. For... More 

Was this review helpful? Yes 1
Pasadena, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here a total of five nights in July. Room was so-so (no microwave, no complimentary breakfast) but what really troubled me was that these people completely ignored my request to return an item I inadvertently left behind. Completely unacceptable customer service.

Was this review helpful? Yes 1
ValleyRiverInn, Front Office Manager at The Valley River Inn, responded to this review

Thank you for sharing feedback about your recent stay with us. I am very sorry to see that we were not able to assist you with a lost and found item. I would like to see how I can help with that if you can contact me directly. For your future stays, you can request a refrigerator at check in... More 

Spokane, Washington
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for a family wedding and reception. The King deluxe room was very comfortable, spacious and clean. We experienced no noise, etc. during our stay. We stayed on the 3rd floor, facing the river. Since it was about 100 degrees when we were there, we were especially appreciative that our room was very cool upon arrival. The bed... More 

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ValleyRiverInn, Front Office Manager at The Valley River Inn, responded to this review

We appreciate the feedback regarding your recent stay with us. I am pleased to see that you enjoyed the facilities. As you mentioned, we have been unseasonable hot so we have been keeping the AC units running so our guests can get some relief when they check in. You also mentioned our environmental steps. We pride ourselves on being as... More 

Logan, Utah
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Valley River Inn is a nice enough hotel, but what makes it special is its location. Walk a half block and you're on Eugene's miles-long riverside path. I was able to park my car and walk to my relative's apartment in 20 minutes of pleasant strolling. I shared the path with bicyclists, parents pushing strollers, dog walkers and others. What... More 

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Vancouver, Washington
3 of 5 stars Reviewed 1 week ago

Had been up since 4pm the previous day , arrivided at the hotel at 0630 Am. Went to the bar at Sweet Waters at 0700 Am, Gave my credit card for a tab and ran up $28 dollar tab, left $10 dollar tip, paid tab. no rucuss, no stumbling, quiet, tired. Asked for another beer, 5 different servers and was... More 

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