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The Valley River Inn

#8 of 33 Hotels in Eugene
Certificate of Excellence
GreenLeadersSilver level
1000 Valley River Way, Eugene, OR 97401
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The Valley River Inn
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384 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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    (94)
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Oregon
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Second time I have stayed this year. Much has been done to restore this property to its former 5 Star glory but they have miles & miles to go! I hope they manage to get there. The location on the Williamette River is lovely. Great staff, rooms redone and looking nice. We had a suite, it was nice. But the... More 

Was this review helpful? Yes
Hillsboro, Oregon
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Totally waste of money. It smelled old in the corridor, room, curtain, sheet and pillows. We tried to stick there for an hour and moved to the inn at the 5th right away. Bathroom amenity was OK compared to the other aspects of the hotel.

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Santa Barbara, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

We needed a last minute family getaway and found the Valley River Inn. We stayed in a river view suite that provided just the space we needed. Jordan, our host for the last two days, in the concierge lounge was wonderfully accommodating. She provided a clean and well stocked lounge. The hotel itself could use some updates. My wife didn't... More 

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Portland, Oregon, United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a very busy weekend. I had a reservation but so did everyone else. The front desk could only do 2 at a time as one computer was down, well it was along wait, but they brought water and did the best they could to make it go smoothly. Had a great room and went to a concert. This... More 

Was this review helpful? Yes
ValleyRiverInn, Front Office Manager at The Valley River Inn, responded to this review

Thank you for taking the time to write a review about your recent stay. I apologize that our technical glitch caused a delay in your check in process. Unfortunately those things can happen every once in a while. I am happy to see that you were able to enjoy the rest of your stay with us. We look forward to... More 

Coos Bay, Oregon
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Rebecca, the Night Auditor at Valley River Inn is amazing. After a long day, my family was to tired to push the rest of the way home. So, we stopped for the night. It had been over a year since our last visit, but Rebecca remembered us like we were family. She is truly amazing.

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ValleyRiverInn, Front Office Manager at The Valley River Inn, responded to this review

Thank you for giving us such a great review! We look forward to all feedback from our guests, however, it is always fun to see the smiles on the teams faces when ones like yours comes through. Thank you for mentioning Rebecca (Becky) by name, this made her day. We will see you again the next time your travels bring... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my 3d time staying here and it seams to keep getting more tired and amenities being reduced. Great location for early morning stretch along the river and easy to get to downtown or airport from here. The grounds are nicely kept and the kids had a great time in the pool.

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ValleyRiverInn, Front Office Manager at The Valley River Inn, responded to this review

Thank you for sharing feedback about your stay with us. We know you have choices when you travel and am pleased to see that you keep returning to us. We look forward to seeing you again when you return to the Eugene area. Warm Regards, Rachel Edwards Director of Front Office Services More 

Pine Island, MN
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I was surprised by a recent review which commented that the hotel was not in a particularly attractive area. Look at the photos that I took. These were all taken on a short walk around the perimeter of the hotel and down the bike trail along the river which borders the hotel property. I found it an amazing location. Yes... More 

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ValleyRiverInn, Front Office Manager at The Valley River Inn, responded to this review

Thank you for your recent stay with us and for giving us an outstanding review! I am so happy to see that you were able to enjoy all of our features. We are very fortunate in our lovely location and access to everything in Eugene. I have posted your review for the team, this type of feedback always puts a... More 

Springville, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We checked in very late at night. Staff was cheerful and helpful. Only downside is that we had to go up two short sets of stairs to get to the lift, and we were loaded with luggage. There was another way in a little further from our room, without stairs, but they did not mention it to us. Not a... More 

Was this review helpful? Yes
ValleyRiverInn, Front Office Manager at The Valley River Inn, responded to this review

Thank you for taking time to share about your recent stay with us. We appreciate everyones feedback so we can continue to improve. We hope to see you again when your travels bring you back to the Eugene area. Warm Regards, Rachel Edwards Director of Front Office Services More 

Vancouver, Washington
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a trade show but I really have no big complaints but instead suggestions for new guests and tips. My room was on the bottom floor. No insulation for the ceiling. You can hear people walking around, going to the restroom, etc. Get the 3rd floor! The Keurig self coffee maker single cup was awesome. But my room... More 

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Bremerton, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 nights last wk for a yearly event that I attend. This is our 3rd yr at the Valley River Inn. I was again pleased with them. Every staff person I encountered went out of their way to be friendly and accommodating. I can't say that about every hotel I have stayed in. The rooms were... More 

Was this review helpful? Yes 1
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