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The Valley River Inn

3.5 of 5 1000 Valley River Way, Eugene, OR 97401
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Certificate of Excellence 2014
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The Valley River Inn
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The Valley River Inn
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328 reviews from our community

Traveler rating
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    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Banks, OR
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The Valley River Inn has been a Eugene landmark since back in the sixties, I think. We have stayed in several area hotels, usually in the Gateway area (Marriott Courtyard, Holiday Inn, etc.). The Valley River Inn was not up to their standards. The room was larger than one would expect, but typical of a sixties-era room, the electrical outlets... More 

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Oregon
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd time staying here in early January. Easy and friendly check-in, great fire in the lobby and clean and large rooms. Love the location. Nice and quiet. Free wi-fi, no password needed. Annoying to have to put in 200 characters when my original 185 seemed quite sufficient...

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Roseburg, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is older, but clean and the staff is amazing. Very friendly, professional, exceeded my expectations. I did not expect this to be nicer than most of the better rated chains, but it was. The hotel location is nice, the restaurant was very good, but what made the trip was the staff.

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San Diego, California, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had to cut a trip short and United had no available flights due to the Ducks championships. United referred me to the Valley River Inn with its free shuttle service. That turned out to be a Godsend because I had to go to urgent care and fill a prescription. Alex Wilson was the shuttle driver and was excellent and... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

I recently had guests visiting for the first time to the United States from China. I chose The Valley River Inn because of it's location and central proximity to Eugene and surrounding areas. Although, this proved to be valuable, I was most pleasantly surprised by the attention to detail and customer service showed towards my guests by Mr. Carlos Hernandez.... More 

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Ashland
1 review
5 of 5 stars Reviewed 4 weeks ago

When we needed a place to stay for four nights due to a medical situation in December over the holidays, we found ourselves at the Valley River Inn. KUDOS go to J. Carlos at the front desk for providing caring and exceptional service. The river view room was comfortable and comforting, and the restaurant bar menu and dinner menu offered... More 

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ValleyRiverInn, General Manager at The Valley River Inn, responded to this review

Thank you for taking the time to share about your recent stay at Valley River Inn. I am happy to see that you were made comfortable while you were here. You specifically mentioned J. Carlos, and you are correct, he has been a great addition to the team. It is always great to share this type of feedback with the... More 

Brookings, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I knew the hotel was under new ownership and many of the long term employees had been let go. I was surprised and disappointed that they had closed the Concierge service that offered a popular breakfast and Happy Hour special priced option. However, I knew that would not appeal to everyone and it is low winter season. So if this... More 

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ValleyRiverInn, General Manager at The Valley River Inn, responded to this review

Thank you so much for taking the time to share about your recent experience. I am very disappointed to see that you had such a difficult time making a reservation and getting checked into the hotel. This is very unusual and I have shared your feedback with the front desk so that this does not happen again. Again, this type... More 

Washington DC, District of Columbia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for one night while I was in Oregon. This place, like all other hotels in Eugene is usually sold out around game days but I was lucky enough to find an inexpensive room the day after an Oregon game. The rooms are large and clean. I did have a weird blood stain on the curtains and as... More 

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ValleyRiverInn, General Manager at The Valley River Inn, responded to this review

Kelly, thank you so much for taking the time to share about your recent stay with us. I am happy to see you enjoyed your stay at Valley River Inn. As you mentioned, our rooms are exceptionally large, and our location allows for easy access to everything Eugene has to offer. We look forward to having you as our guest... More 

New York City, New York
Top Contributor
345 reviews 345 reviews
73 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for two nights for business purpose. I took a taxi from Eugene airport to the hotel and it took 15 minutes with 22 USD. I should have used the shuttle bus of the hotel which I did not know, and I took the shuttle when returning to the airport, which departed from the hotel once... More 

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1 review
5 of 5 stars Reviewed December 15, 2014

Everything was great, from our checkin to our departure. Staff and service was outstanding. Our catered event we had was 2nd to none. We will definitely book future stays. Our hats our off to all staff that assisted us. Thanks to the great shuttle service to the airport.

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Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#6 Romantic Hotel in Eugene
#7 Business Hotel in Eugene

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