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All 33 Eugene hotels

University Inn & Suites

2.0 of 5 Hotel   |   1857 Franklin Blvd., Eugene, OR 97403 (Formerly Franklin Inn & Suites)
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Ranked #20 of 33 Hotels in Eugene
A recent review
5 of 5 stars reviewed 4 days ago
E M Montebello, California
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109 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Montebello, California
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was pleasantly surprised with the UI after reading some poor reviews and seeing less than desirable photos. I had a great experience. Our room did not look anything like the photos. Checking in at midnight was not only easy but pleasant. Nice guy at desk who wants to help. He sent us to track town pizza for a great... More

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Kauai
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was able to check in early on a busy sold out weekend. Basic hotel. Perfect to walk to ducks football. SAMs place and track town pizza are next door. There's a pool outdoors. Room was clean. Didn't spend a lot of time there. Commentary breakfast... Bagels, eggs, yogurt, juice, coffee

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2 reviews
3 of 5 stars Reviewed 4 weeks ago

That is correct. We were staying on a slow weekend evening. They were not sold out. We were checking out on a Sunday. Check out is at 1100 and they mean it! Just after 1100 the maid was knocking on the door. I explained we would be out in a few minutes. Then almost immediately I received a call from... More

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Bellingham, Washington
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 22, 2014

Older, maintained-with-pride property right across from the new U of O Matt Court. Only downer is small bathroom, but micro-wave and fridge more than make up for that. Very clean. Secure video parking. Parking spaces average width with no lonely parking. Handy to EMX (Emerald Express) every 10 min. at your front door. (Use crosswalks. It's dangerously quiet). Buy adult... More

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Reno, Nevada
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 27, 2014

Reserved at this hotel for a Tom Petty concert. The hotel is older but very clean and roomy. We were getting into town a day early so we called and they had a room for the extra night. We arrived late but the guy at the counter gave us a list of places we could eat at after 9pm. I... More

Was this review helpful? Yes 1
eugeneuniversityinn, Guest Relations Manager at University Inn & Suites, responded to this review

We are delighted that you enjoyed your stay with us at University Inn, and that our food recommendation (Tracktown Pizza, right next door) was an excellent choice! With Matthew Knight Arena directly across the street, you can't beat the location of University Inn & Suites, and we thank you for choosing us during your stay in Eugene. More

Talent, Oregon
Senior Contributor
47 reviews 47 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 26, 2014

When I travel, I travel #1 with a toddler, and #2 on a budget. Check-in time in Eugene seems to be 3pm. This doesn't work when I have a toddler that need a nap. After calling all the budget hotels and motels in Eugene, this was the only place who was willing to let me check in at 12pm so... More

Was this review helpful? Yes 1
eugeneuniversityinn, Guest Relations Manager at University Inn & Suites, responded to this review

Thank you for such kind words about your stay with us, and for choosing University Inn & Suites for an affordable, family-friendly place to stay in Eugene. We look forward to seeing you next time! More

San Jose, CA
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 22, 2014

The staff was friendly at check-in and check-out. It does seem though that the rooms could use some fresh carpet and linens. Also the bathroom was so small it was hard to navigate. It does the job of providing a bed and it was quiet enough, but it just felt run down.

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eugeneuniversityinn, Front Office Manager at University Inn & Suites, responded to this review

Thank you for taking the time to write a review about your stay at University Inn. We are always happy to hear that our front desk staff was friendly at check in and check out. We have made note of you valuable feedback and do appreciate the thoughtful review. More

Seattle
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

I stayed here a few nights ago, and was very tired and hungry I checked in later in the evening and the gentleman who helped me check in was very friendly and polite. I was hungry and not from town, he suggested many restaurants that are near by that were still open. Track town was my choice, great recommendation. The... More

Was this review helpful? Yes 1
eugeneuniversityinn, Front Office Manager at University Inn & Suites, responded to this review

We always appreciate such kind words about our front desk staff. Thank you for taking a moment to write a review of your stay with University Inn, and we look forward to seeing you again in the future. More

Oregon
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2014

We came to town to see a concert and according to the online sites, all the nearby hotels were full. I started calling around, and was relieved to find the University Inn and Suites had a cancellation that day, so a room was available. The desk manager was very polite and cheerful and made booking the room a breeze. The... More

Was this review helpful? Yes 1
eugeneuniversityinn, Front Office Manager at University Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us at University Inn, and we appreciate all of your feedback, it will help others when deciding where to stay for a concert at Matthew Knight Arena. We are glad to hear our polite front desk and convenient location on Franklin Blvd made your experience so great. More

Luxembourg City, Luxembourg
1 review
2 of 5 stars Reviewed July 21, 2014

Good location and nice staff, but in need of updating and not really clean. Bathroom fan was incredibly loud and obviously broken. The breakfast area was filthy. Limited selection and yucky tasting coffee. Pool was not clean. To top it off, My son and I both came home with a bad case of bed bugs. Ouch!

Was this review helpful? Yes
eugeneuniversityinn, General Manager at University Inn & Suites, responded to this review

Dear Previous Guest, Thank you for taking the time to complete an online review. However I am disheartened since nothing was mentioned during your stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our establishment. I would like to clarify some issues that are reviewed daily. While I am unsure... More

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Additional Information about University Inn & Suites

Address: 1857 Franklin Blvd., Eugene, OR 97403 (Formerly Franklin Inn & Suites)
Phone Number:
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $
Hotel Class:2 star — University Inn & Suites 2*
Number of rooms: 40
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Also Known As:
University Hotel Eugene

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