We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Eugene hotels

University Inn & Suites

2.0 of 5 Hotel   |   1857 Franklin Blvd., Eugene, OR 97403 (Formerly Franklin Inn & Suites)
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added University Inn & Suites to your Saves list
University Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
57%
Ranked #20 of 33 hotels in Eugene
A recent review
4 of 5 stars reviewed 1 week ago
Tammy620 Reno, Nevada
  • Overview
  • Reviews (106)
  • Photos (22)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
Write a Review

106 people have reviewed this hotel

Traveler rating
    21
    38
    14
    11
    22
See reviews for
29
21
18
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Reno, Nevada
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Reserved at this hotel for a Tom Petty concert. The hotel is older but very clean and roomy. We were getting into town a day early so we called and they had a room for the extra night. We arrived late but the guy at the counter gave us a list of places we could eat at after 9pm. I... More

Was this review helpful? Yes
Talent, Oregon
Senior Contributor
47 reviews 47 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

When I travel, I travel #1 with a toddler, and #2 on a budget. Check-in time in Eugene seems to be 3pm. This doesn't work when I have a toddler that need a nap. After calling all the budget hotels and motels in Eugene, this was the only place who was willing to let me check in at 12pm so... More

Was this review helpful? Yes
San Jose, CA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was friendly at check-in and check-out. It does seem though that the rooms could use some fresh carpet and linens. Also the bathroom was so small it was hard to navigate. It does the job of providing a bed and it was quiet enough, but it just felt run down.

Was this review helpful? Yes
eugeneuniversityinn, Front Office Manager at University Inn & Suites, responded to this review

Thank you for taking the time to write a review about your stay at University Inn. We are always happy to hear that our front desk staff was friendly at check in and check out. We have made note of you valuable feedback and do appreciate the thoughtful review. More

Seattle
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here a few nights ago, and was very tired and hungry I checked in later in the evening and the gentleman who helped me check in was very friendly and polite. I was hungry and not from town, he suggested many restaurants that are near by that were still open. Track town was my choice, great recommendation. The... More

Was this review helpful? Yes
eugeneuniversityinn, Front Office Manager at University Inn & Suites, responded to this review

We always appreciate such kind words about our front desk staff. Thank you for taking a moment to write a review of your stay with University Inn, and we look forward to seeing you again in the future. More

Oregon
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came to town to see a concert and according to the online sites, all the nearby hotels were full. I started calling around, and was relieved to find the University Inn and Suites had a cancellation that day, so a room was available. The desk manager was very polite and cheerful and made booking the room a breeze. The... More

Was this review helpful? Yes
eugeneuniversityinn, Front Office Manager at University Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us at University Inn, and we appreciate all of your feedback, it will help others when deciding where to stay for a concert at Matthew Knight Arena. We are glad to hear our polite front desk and convenient location on Franklin Blvd made your experience so great. More

Luxembourg City, Luxembourg
1 review
2 of 5 stars Reviewed July 21, 2014

Good location and nice staff, but in need of updating and not really clean. Bathroom fan was incredibly loud and obviously broken. The breakfast area was filthy. Limited selection and yucky tasting coffee. Pool was not clean. To top it off, My son and I both came home with a bad case of bed bugs. Ouch!

Was this review helpful? Yes
eugeneuniversityinn, General Manager at University Inn & Suites, responded to this review

Dear Previous Guest, Thank you for taking the time to complete an online review. However I am disheartened since nothing was mentioned during your stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our establishment. I would like to clarify some issues that are reviewed daily. While I am unsure... More

Sherwood, Oregon
1 review
2 of 5 stars Reviewed July 15, 2014

This is the second time I stayed at University Inn. I booked my room online and I didn't know they offer discounts for the AAA members. It was never mentioned to me at the check-in either. Later on, I noticed a sign on the door, so when I checked out I asked the person at the front desk if it... More

Was this review helpful? Yes
eugeneuniversityinn, Manager at University Inn & Suites, responded to this review

We appreciate your taking the time to review your stay. We take customer service very seriously at University Inn & Suites. We have taken note of your valuable feedback and forwarded to appropriate management to improve how we handle such issues in the future. More

wyoming
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 21, 2014

Friendly staff at check-in and nice room (118 I think?). We were tucked back in a corner of the parking lot right by the staircase. Though we had a lot of foot traffic right by our room, we were somewhat shielded from the noise of the busy main road. The room itself was nice, with a comfy bed and decent... More

Was this review helpful? Yes
eugeneuniversityinn, Manager at University Inn & Suites, responded to this review

Thank you for taking the time to write a review about your stay. We are glad to hear that you enjoyed your time at University Inn & Suites and do hope to see you again in the future. More

San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 10, 2014

I stayed here last night for 1 night on my way to Portland. Feels fairly safe, clean with a decent size room. Ventilation in bathroom is really loud!! I stayed in room 220 (avoid!!). But it's right next to the busy Franklin Rd. You can hear some loud traffic late and early morning, if you're looking for a quieter place... More

Was this review helpful? Yes
eugeneuniversityinn, Manager at University Inn & Suites, responded to this review

Thank you for for reviewing your stay with us. We have made note of your feedback and forwarded to the appropriate departments. Our convenient location on busy Franklin Blvd. does mean there will be traffic, but we are always happy to check availability of rooms further away from the street if requested at the time of reservation. More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2014

I recently stayed at the University Inn in Eugene, OR. After a long and stressful day of travel, one fiasco after another, I arrived at the hotel and was greeted by Challace at the front desk. What a breath of fresh air she was. She was extremely attentive, courteous, and truly helpful, which after the day I had was all... More

Was this review helpful? Yes 2
eugeneuniversityinn, Manager at University Inn & Suites, responded to this review

Thank you for taking the time to write a review about your stay at University Inn. We are always happy to hear that our front desk staff was attentive and helpful. See you again soon. More

Owners: What's your side of the story?
If you own or manage University Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to University Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about University Inn & Suites

Address: 1857 Franklin Blvd., Eugene, OR 97403 (Formerly Franklin Inn & Suites)
Phone Number:
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $
Hotel Class:2 star — University Inn & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Booking.com, Cheap Tickets, Hotels.com, Tingo, Priceline, BookingOdigeoWL, Venere and Otel so you can book your University Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
University Hotel Eugene

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Bathroom (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Eugene with
any amenities

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Class
Number of rooms
40

Questions & Answers

Questions? Get answers from University Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer