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Eugene University Inn & Suites

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1857 Franklin Blvd., Eugene, OR 97403 (Formerly Franklin Inn & Suites)
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Eugene University Inn & Suites
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Eugene University Inn & Suites
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118 reviews from our community

Traveler rating
    26
    42
    17
    11
    22
See reviews for
33
24
22
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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    (118)
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    (27)
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    (43)
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    (30)
  • Dec-Feb only
    (18)
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Seattle, Washington
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We have now stayed here twice. It is very affordable, clean and quiet! Wonderful hotel, with kind employees. They know the area and had wonderful suggestions. The location in Eugene is second to none.

Was this review helpful? Yes
Grants Pass, Oregon
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed here a few nights ago. Hotel is older, but just got brand new beds, which were very comfortable. Checked in later in the night, and the night guy (Jason) was very helpful and quick to get me checked in, as I was very tired and just wanted to get to my room. I asked about things to do close... More 

Was this review helpful? Yes
Gresham, Oregon
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My room was clean. The bed was comfortable. The room included a microwave and minifridge. Continental breakfast was great. This hotel is right across Franklin from the Phil Knight Arena. Service was professional and courteous.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

I would like to thank your front desk worker Alex for being such a gentleman to my family and I when we were in town from Bend for a personal family crisis a few weeks ago. We were very stressed out and emotional when we got to your hotel. Alex treated us with sincere respect and was very proffessional. He... More 

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Victoria, British Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 31, 2015

Sounded good by the description and was. Nicely located and pleasant surroundings. Your car outside your room door (great !). Room comfortable and quiet. Breakfast fine in a pleasant setting. Friendly and helpful staff. Certainly we'll stay again

Was this review helpful? Yes
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

We are so glad you enjoyed your stay! Thank you for taking the time to write a review of our property. We are happy to read that you enjoyed our complimentary breakfast buffet, and that the room was comfortable and met your expectations. Like you said, it is true that from most of our rooms, you are able to see... More 

Bellevue, Washington
1 review
5 of 5 stars Reviewed March 10, 2015

I arrived late, and the night guy was very friendly. He suggested some great places to eat, and told me about some places to go hiking and explore on the coast. Very friendly staff, bed was comfy and room was quiet.

Was this review helpful? Yes
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for taking the time to write a review for our hotel. We always love to hear that you enjoyed your stay and that our staff was able to help you find restaurants and some activities for you to do. Eugene and the Oregon Coast both have so many options when it comes to outdoor activities, so we are... More 

Medford, Oregon
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 17, 2015

Literally across the street from the venue! You can't stay any closer. The rooms were clean enough, the beds were definitely not "holiday Inn" quality. Overall for a quick stay, and great convienent location, I would definitely recommend and stay again. I've already made reservations for a stay for my next concert! Bring your own pillows and extra blanket if... More 

Was this review helpful? Yes 1
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for taking the time to write a review for our hotel. We are definitely conveniently located with Matthew Knight Arena just across the street, and the University of Oregon just a block away. We are glad to hear that you look forward to staying with us in the future, as we look forward to having you back at... More 

Oakland, California
1 review
5 of 5 stars Reviewed February 5, 2015

Conveniently located, essentially, right on UO campus (across the street). The room had all the basics - very clean,wifi, cable tv. Even had a microwave and refrigerator. There is a trendy grocery store about a block away and dining places even closer than that. Staff was very friendly, and helpful.

Was this review helpful? Yes
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for writing a review about our hotel! We are glad that your stay here was enjoyable. Like you said, around the hotel are several restaurants and stores in walking distance, and we are right across the street from the University of Oregon campus and Matthew Knight Arena. It is good to hear that you found your room to... More 

Kabul
Top Contributor
61 reviews 61 reviews
43 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 2, 2014

My schedule allowed me to stay here for only about 8 hours but everything was fine. I was arriving in Portland late at night and would not arrive at the hotel until 2am. They held the room and agreed if the weather conditions between Portland and Eugene made highway travel too dangerous, they would cancel my reservation without any financial... More 

Was this review helpful? Yes
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

We appreciate you taking the time to write a review for our hotel. We are always glad to hear that you had a pleasant stay at our hotel. The waffles, juice, milk, muffins, bagels, and more that we have at our complimentary breakfast is a great way to start your day, whether it be a day of travel, work, or... More 

Montebello, California
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 23, 2014

I was pleasantly surprised with the UI after reading some poor reviews and seeing less than desirable photos. I had a great experience. Our room did not look anything like the photos. Checking in at midnight was not only easy but pleasant. Nice guy at desk who wants to help. He sent us to track town pizza for a great... More 

Was this review helpful? Yes 1
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

I am so glad to hear that your stay exceeded your expectations! Unfortunately, oftentimes people only write reviews of hotels and restaurants when their experiences are negative, but we are thankful you took the time to write a positive review! We are located right next to track town pizza, across from the University of Oregon, and several other sites in... More 

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