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Eugene University Inn & Suites

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1857 Franklin Blvd., Eugene, OR 97403 (Formerly Franklin Inn & Suites)
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Eugene University Inn & Suites
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Eugene University Inn & Suites
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115 reviews from our community

Traveler rating
    25
    40
    17
    11
    22
See reviews for
32
23
22
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
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English first
  • All months
    (115)
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    (24)
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    (43)
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    (30)
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    (18)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I would like to thank your front desk worker Alex for being such a gentleman to my family and I when we were in town from Bend for a personal family crisis a few weeks ago. We were very stressed out and emotional when we got to your hotel. Alex treated us with sincere respect and was very proffessional. He... More 

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Victoria, British Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sounded good by the description and was. Nicely located and pleasant surroundings. Your car outside your room door (great !). Room comfortable and quiet. Breakfast fine in a pleasant setting. Friendly and helpful staff. Certainly we'll stay again

Was this review helpful? Yes
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

We are so glad you enjoyed your stay! Thank you for taking the time to write a review of our property. We are happy to read that you enjoyed our complimentary breakfast buffet, and that the room was comfortable and met your expectations. Like you said, it is true that from most of our rooms, you are able to see... More 

Bellevue, Washington
1 review
5 of 5 stars Reviewed March 10, 2015

I arrived late, and the night guy was very friendly. He suggested some great places to eat, and told me about some places to go hiking and explore on the coast. Very friendly staff, bed was comfy and room was quiet.

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eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for taking the time to write a review for our hotel. We always love to hear that you enjoyed your stay and that our staff was able to help you find restaurants and some activities for you to do. Eugene and the Oregon Coast both have so many options when it comes to outdoor activities, so we are... More 

Medford, Oregon
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 17, 2015

Literally across the street from the venue! You can't stay any closer. The rooms were clean enough, the beds were definitely not "holiday Inn" quality. Overall for a quick stay, and great convienent location, I would definitely recommend and stay again. I've already made reservations for a stay for my next concert! Bring your own pillows and extra blanket if... More 

Was this review helpful? Yes 1
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for taking the time to write a review for our hotel. We are definitely conveniently located with Matthew Knight Arena just across the street, and the University of Oregon just a block away. We are glad to hear that you look forward to staying with us in the future, as we look forward to having you back at... More 

Oakland, California
1 review
5 of 5 stars Reviewed February 5, 2015

Conveniently located, essentially, right on UO campus (across the street). The room had all the basics - very clean,wifi, cable tv. Even had a microwave and refrigerator. There is a trendy grocery store about a block away and dining places even closer than that. Staff was very friendly, and helpful.

Was this review helpful? Yes
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for writing a review about our hotel! We are glad that your stay here was enjoyable. Like you said, around the hotel are several restaurants and stores in walking distance, and we are right across the street from the University of Oregon campus and Matthew Knight Arena. It is good to hear that you found your room to... More 

Kabul
Top Contributor
61 reviews 61 reviews
43 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 2, 2014

My schedule allowed me to stay here for only about 8 hours but everything was fine. I was arriving in Portland late at night and would not arrive at the hotel until 2am. They held the room and agreed if the weather conditions between Portland and Eugene made highway travel too dangerous, they would cancel my reservation without any financial... More 

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eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

We appreciate you taking the time to write a review for our hotel. We are always glad to hear that you had a pleasant stay at our hotel. The waffles, juice, milk, muffins, bagels, and more that we have at our complimentary breakfast is a great way to start your day, whether it be a day of travel, work, or... More 

Montebello, California
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 23, 2014

I was pleasantly surprised with the UI after reading some poor reviews and seeing less than desirable photos. I had a great experience. Our room did not look anything like the photos. Checking in at midnight was not only easy but pleasant. Nice guy at desk who wants to help. He sent us to track town pizza for a great... More 

Was this review helpful? Yes 1
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

I am so glad to hear that your stay exceeded your expectations! Unfortunately, oftentimes people only write reviews of hotels and restaurants when their experiences are negative, but we are thankful you took the time to write a positive review! We are located right next to track town pizza, across from the University of Oregon, and several other sites in... More 

Kauai
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 6, 2014

Was able to check in early on a busy sold out weekend. Basic hotel. Perfect to walk to ducks football. SAMs place and track town pizza are next door. There's a pool outdoors. Room was clean. Didn't spend a lot of time there. Commentary breakfast... Bagels, eggs, yogurt, juice, coffee

Was this review helpful? Yes
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

We are so happy to hear that you enjoyed your stay at the University Inn & Suites. Our location is located so close to the University, Matthew Knight Arena, and even Autzen Stadium, you never have to go far to enjoy some U of O athletics, and we are also located within walking distance to Track Town Pizza (right next... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 26, 2014

That is correct. We were staying on a slow weekend evening. They were not sold out. We were checking out on a Sunday. Check out is at 1100 and they mean it! Just after 1100 the maid was knocking on the door. I explained we would be out in a few minutes. Then almost immediately I received a call from... More 

Was this review helpful? Yes 1
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Dear Patrice B, I am very sorry to hear that you had an unpleasant experience during check out time. Our check out time is 11:00, and after 11 housekeeping assumes that people have already checked out of the rooms, so I apologize if housekeeping was knocking on your door. There may have been a miscommunication with housekeeping and the front... More 

Bellingham, Washington
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 22, 2014

Older, maintained-with-pride property right across from the new U of O Matt Court. Only downer is small bathroom, but micro-wave and fridge more than make up for that. Very clean. Secure video parking. Parking spaces average width with no lonely parking. Handy to EMX (Emerald Express) every 10 min. at your front door. (Use crosswalks. It's dangerously quiet). Buy adult... More 

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