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Eugene University Inn & Suites

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1857 Franklin Blvd., Eugene, OR 97403 (Formerly Franklin Inn & Suites)
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Eugene University Inn & Suites
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 3 pleasant nights at University Inn and Suites. All the amenities you might expect in a more expensive motel, refrigerator, microwave, TV with lots of stations, coffee pot, AC etc. All this with a really nice breakfast included.

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White Rock, Canada
Level Contributor
209 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this motel (aka "Inn") is the best aspect of this place. It's right across from the Matthew Knight arena, where most of the big concerts in Eugene take place. The place is dated and needs some updating. The sink in our room was cracked and the bathroom was really cramped. I wouldn't stay here unless I was... More 

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eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for staying at our hotel and taking the time to write a review. It makes me very happy to hear that you enjoy our location, right across from Matthew Knight Arena. I would also like to thank you for bringing your concerns to our attention. I will inform maintenance of the issue with the sink, and we will... More 

Seattle, Washington
Level Contributor
6 reviews
5 of 5 stars Reviewed May 25, 2015

We have now stayed here twice. It is very affordable, clean and quiet! Wonderful hotel, with kind employees. They know the area and had wonderful suggestions. The location in Eugene is second to none.

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eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for reviewing our hotel! It's so great to hear that you are a repeat guest. We try to keep our rates the lowest on Franklin Boulevard in order to make sure our guests are getting the best value they can! About our staff, we train everyone here so that they are familiar with the area and are always... More 

Grants Pass, Oregon
1 review
4 of 5 stars Reviewed May 25, 2015

Stayed here a few nights ago. Hotel is older, but just got brand new beds, which were very comfortable. Checked in later in the night, and the night guy (Jason) was very helpful and quick to get me checked in, as I was very tired and just wanted to get to my room. I asked about things to do close... More 

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eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thanks for staying with us! We try to train our staff to be among the best in the business, and it's great to hear that Jason was no exception. I will be sure to recognize him at our next staff meeting. Like you mentioned, we did recently replace all of the beds in our hotel, and it's awesome to hear... More 

Gresham, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2015

My room was clean. The bed was comfortable. The room included a microwave and minifridge. Continental breakfast was great. This hotel is right across Franklin from the Phil Knight Arena. Service was professional and courteous.

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eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for reviewing our hotel! We recently replaced all of the beds, and it's great to hear that you found them comfortable. Our location, directly across from Matthew Knight Arena, is a great thing, and I'm glad that you found it convenient. If you're in town for a basketball game or concert, being able to park here and walk... More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

I would like to thank your front desk worker Alex for being such a gentleman to my family and I when we were in town from Bend for a personal family crisis a few weeks ago. We were very stressed out and emotional when we got to your hotel. Alex treated us with sincere respect and was very proffessional. He... More 

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eugeneuniversityinn, General Manager at Eugene University Inn & Suites, responded to this review

Thank you for taking the time to write a review of our hotel. I'm very happy to hear that your stay was enjoyable and that Alex was able to help you during your stay. We will be sure to recognize him at our next staff meeting. Thank you again for staying at the University Inn! Sincerely, Dan Chavez General Manager More 

Victoria, British Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 31, 2015

Sounded good by the description and was. Nicely located and pleasant surroundings. Your car outside your room door (great !). Room comfortable and quiet. Breakfast fine in a pleasant setting. Friendly and helpful staff. Certainly we'll stay again

Was this review helpful? Yes
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

We are so glad you enjoyed your stay! Thank you for taking the time to write a review of our property. We are happy to read that you enjoyed our complimentary breakfast buffet, and that the room was comfortable and met your expectations. Like you said, it is true that from most of our rooms, you are able to see... More 

Bellevue, Washington
1 review
5 of 5 stars Reviewed March 10, 2015

I arrived late, and the night guy was very friendly. He suggested some great places to eat, and told me about some places to go hiking and explore on the coast. Very friendly staff, bed was comfy and room was quiet.

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eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for taking the time to write a review for our hotel. We always love to hear that you enjoyed your stay and that our staff was able to help you find restaurants and some activities for you to do. Eugene and the Oregon Coast both have so many options when it comes to outdoor activities, so we are... More 

Medford, Oregon
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 17, 2015

Literally across the street from the venue! You can't stay any closer. The rooms were clean enough, the beds were definitely not "holiday Inn" quality. Overall for a quick stay, and great convienent location, I would definitely recommend and stay again. I've already made reservations for a stay for my next concert! Bring your own pillows and extra blanket if... More 

Was this review helpful? Yes 1
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

Thank you for taking the time to write a review for our hotel. We are definitely conveniently located with Matthew Knight Arena just across the street, and the University of Oregon just a block away. We are glad to hear that you look forward to staying with us in the future, as we look forward to having you back at... More 

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