My sister was getting married in Eugene so I helped her find rooms for all the family that was from out of town. Out of all the places I called the Best Western Greentree Inn offered a great group rate so I went down to look and found the property to be wonderful. The clerk on duty was more than... more

We are having our elderly and handicapped parents visit us and this hotel refused to assure us that they would be able to stay in a ground floor unit. They have many, many ground floor units too! Customer service was terrible and the general manager was very rude and clearly just didn't care about the customer's needs. If a helpful... more

My girlfriend came into town for the first time since I moved to Eugene. As a treat I thought it might be nice to get a room some where that we could play with the kids in a pool. When checking in, we noticed someone else came back with a room key and said that they would pass. Hmmmmmmm... Well,... more

Needed a quiet room after a previous night of noise elsewhere (see my review of Stewart Mineral Springs in Weed, CA) Asked the desk cleark for a really quiet location away from the main road. He found a room in the back building. He noted that it overlooked a little creek. I checked it out first and it seemed nice... more

We were passing through on our way home and only required a room for one night. The rate was reasonable and the room set up was pleasant. However the bathroom and especially the shower curtain smelled terrible. The worst part was when when we woke up to find bug bites all over our bodies (doctor has identified them as flea... more

We stayed here while driving back to California from the Seattle area. We had decided to stay the night and found this Best Western. Overall this was a nice place that was more than sufficient for a night or two. The staff seemed friendly and the rooms were clean. I agree with the reviewer about needing an elevator. With two... more

Well, I wouldn't call it the Ritz, but it does seem to be a good value for the money. Our first room was facing the parking lot on the first floor and right away, we asked to be moved to a quieter room. The staff was very nice about it and we moved to the third floor, on the other... more

I have a pet peeve. Lately a "suite" has come to mean an open archway connecting two medium sized rooms. The Greentree offers a real honest to goodness suite. It has a "goodnight, see you tomorrow" real live closing door that separates Mom and Dad from junior. Everything else is a little above average for BW. Others may have had... more

we checked in late about ( 3 am ) on a Wed. the front desk person was no where to be found for an hour. When he finally appeard he was unapologetic and seemed intoxicated. The room was not worth the $80 ... we moved to the Hilton the next day for less money ! more