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All 33 Eugene hotels

Holiday Inn Express Hotel & Suites Eugene

2.5 of 5 Hotel   |   2117 Franklin Blvd, Eugene, OR 97403
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Ranked #2 of 33 Hotels in Eugene
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 13, 2014
Bill M Livermore, California
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266 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Eugene
See the most recent reviews
Livermore, California
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 13, 2014

My business travel took me to Eugene for a couple of nights and I decided to try out this Holiday Inn. I was pleasantly surprised once I found it from the freeway. The front desk staff is some of the best at Holiday Inn. Friendly and available. The rooms look and feel great with well performing WiFi which every business... More

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking the time to provide up with some great, helpful feedback. We are so happy you enjoyed your stay, thank you for bearing with us and through our neighboring construction. We truly try to accommodate our guests during this trying time, and I am glad you got to experience the hotel from the side away from construction.... More

phoenix
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2014

We took a suite for the refrigerator and microwave. Super clean, great layout. Had an issue with the bath drain not plugging for a child bath but they addressed it quickly. Breakfast was tops for this type of hotel. The attendant was on top of everything. Business center was also great. This is an intelligently designed hotel. Location by the... More

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Wow, thank you so much for your kind words about your property. We all like to think of ourselves as Hospitality Majors, whether our degrees state that or not. We are here to serve our guests and I am so glad we accomplished that during your stay. More

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 13, 2014

One of the best HIE's that I have stayed in. Gorgeous decor, clean, quiet, convenient. Just passing through with the family on a road trip, but had a pleasant stay. Staff was helpful and courteous. Kids loved the cookies upon check-in. Room temp was initially cold, but easy to adjust w the wall thermostat. Highly recommended for families.

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We are so happy you and your family enjoyed your stay. We are always happy to welcome families with our great complimentary breakfast and indoor pool and spa, helps when budgeting any family getaway! More

1 review
5 of 5 stars Reviewed October 10, 2014 via mobile

I've been staying here for work for the last 4 months. I've gotten to know the very friendly staff pretty well. Checking in and out to my hotel is such a breeze with Devon, Laura, Mallary, Buck, Dan and Caleb. They all know my name which is an extra bonus.

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
254 reviews 254 reviews
41 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed October 9, 2014

We find the Holiday Inn Express to be fairly reliable accommodations and this one did not fail us. The staff was pleasant and very helpful with area information. The rooms were clean and spacious. Breakfast is the standard fare with the cinnamon rolls being my favorite item. There was adequate free parking available.

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking time to review our hotel and to offer such kind feedback. We really appreciate the input, if there is anything we could have done better please don't hesitate to let us know at the front desk the next time you stay. Thank you again! More

Kansas City, Missouri
Senior Contributor
31 reviews 31 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 2, 2014

This hotel was nice. Right next door there is some major construction going on so parking was challenging. There were cobwebs hanging on some of the light fixtures, so I would only rate cleanliness as OK. The bathroom was clean. The breakfast was the usual eggs, muffins, bacon, yogurt, juice, fruit, etc. I would rate the staff as very good.

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for providing us with such helpful feedback to improve our services. I am sorry that you had to deal with cobwebs during your stay, that is unacceptable and we will share your comments with our housekeeping staff to refocus on these details. In regards to construction, thankfully it is temporary and will be wrapping up next door September... More

San Francisco, California
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 29, 2014

This hotel is highly recommended, their customer service was efficient and friendly. The rooms were clean and comfortable and they had all the bathroom things you would expect from a high end hotel. I normally don't eat breakfast at the hotel but we were in a rush but to my surprise, it was good. The staff there was friendly, they... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2014

I would recommend this particular Holiday Inn hands down to any and everyone for various reasons. The more common question folks will ask is how is the breakfast and is it included? well the answer is yes the breakfast is included and the food was outstanding. Now keep one thing in mind....IT'S FREE BREAKFAST!!!! Please do not expect a Maitre... More

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Newmarket, Canada
1 review
5 of 5 stars Reviewed September 27, 2014

The service was excellent and the room was clean and comfortable. The bus was right across the road. I walked all thought the university campus and onto downtown. The breakfast cook Alisa was so helpful and worked hard to keep the dinning area clean. Thank you

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2014

I have stayed in Holiday Inn Express on numerous occasions over the last 4 years and it has never failed to give me the comfort that I expect. Service is great. Very friendly people and most impressive is the Great Room Restaurant which serves Breakfast daily. Very simple buffet but the food is good and service is impeccable. Most impressive... More

Was this review helpful? Yes 1
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Wow, thank you for taking the time to write such a wonderful review. Alisa is an amazing part of our team, she has been with us for almost a year and has really put her heart into serving our guests with a smile. We appreciate your recognition. And hope you continue to be a loyal guest of our hotel and... More

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Additional Information about Holiday Inn Express Hotel & Suites Eugene

Address: 2117 Franklin Blvd, Eugene, OR 97403
Phone Number:
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Eugene 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Eugene
Holiday Inn Express Eugene
Holiday Inn Eugene
Eugene Holiday Inn

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