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All 33 Eugene hotels

Holiday Inn Express Hotel & Suites Eugene

2.5 of 5 Hotel   |   2117 Franklin Blvd, Eugene, OR 97403
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Ranked #2 of 33 Hotels in Eugene
Certificate of Excellence 2014
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260 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
42 reviews 42 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great hotel next to U of Oregon campus. plenty of food nearby. Try Burrito Boy. You won't be sorry. Very nice Whole Foods like grocery store across the street. Room has fridge and microwave. Great indoor pool and hot tub they should advertise on their home page. We almost went elsewhere because they didn't mention the hot tub. Nice platinum... More

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Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel with a group for the Arizona/Oregon football game. Very convenient location for University events, and the staff was extremely helpful (Devon and Laura at the front desk are exceptional)! The best Holiday Inn property we have stayed at.

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you so much for taking the time tor review our property! We love our football fans, this is one of the best times of years to visit Eugene with the beautiful autumn colors and roar of the fans at Autzen. Thank you to also for recognizing the efforts of Devon and Laura, they really help make this hotel special!... More

Valley Springs, California
1 review
5 of 5 stars Reviewed 1 week ago

During the past several months we have stayed at the Holiday Inn Express in Eugene, Oregon approximately ten different nights and have experienced the best service and welcoming attitude by your friendly and professional staff. Devon at your front desk always makes us feel welcome and greets us by our names, as well as efficiently helps us with our reservations,... More

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Wow thank you so much! We sincerely appreciate you and your thoughtful comments about what I think is the world's best team! Devon, Buck, Laura, Alisa and Jasmeun are all key players in our success and we are so happy they make you feel comfortable and welcomed when you stay in the area. These kinds of remarks truly warm my... More

Zionsville, Indiana, United States
Top Contributor
54 reviews 54 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in one of the "suites" here with my family and the room was very clean and the location was in a good location for walking around campus. There is a grocery store just across the street too, which is nice. There are several restaurants in walking distance, but we didn't find anything that was outstanding. I will say... More

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking time to write this review and give us some feedback. As a mom myself I can understand wanting to tuck the kids into bed and enjoy the evening catching up on my favorite show. We do have the Willamette and McKenzie Spa Suite available which offer a King Bed in a separate bedroom area with a... More

Livermore, California
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My business travel took me to Eugene for a couple of nights and I decided to try out this Holiday Inn. I was pleasantly surprised once I found it from the freeway. The front desk staff is some of the best at Holiday Inn. Friendly and available. The rooms look and feel great with well performing WiFi which every business... More

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking the time to provide up with some great, helpful feedback. We are so happy you enjoyed your stay, thank you for bearing with us and through our neighboring construction. We truly try to accommodate our guests during this trying time, and I am glad you got to experience the hotel from the side away from construction.... More

phoenix
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We took a suite for the refrigerator and microwave. Super clean, great layout. Had an issue with the bath drain not plugging for a child bath but they addressed it quickly. Breakfast was tops for this type of hotel. The attendant was on top of everything. Business center was also great. This is an intelligently designed hotel. Location by the... More

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Wow, thank you so much for your kind words about your property. We all like to think of ourselves as Hospitality Majors, whether our degrees state that or not. We are here to serve our guests and I am so glad we accomplished that during your stay. More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best HIE's that I have stayed in. Gorgeous decor, clean, quiet, convenient. Just passing through with the family on a road trip, but had a pleasant stay. Staff was helpful and courteous. Kids loved the cookies upon check-in. Room temp was initially cold, but easy to adjust w the wall thermostat. Highly recommended for families.

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We are so happy you and your family enjoyed your stay. We are always happy to welcome families with our great complimentary breakfast and indoor pool and spa, helps when budgeting any family getaway! More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I've been staying here for work for the last 4 months. I've gotten to know the very friendly staff pretty well. Checking in and out to my hotel is such a breeze with Devon, Laura, Mallary, Buck, Dan and Caleb. They all know my name which is an extra bonus.

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San Antonio, Texas
Top Contributor
254 reviews 254 reviews
42 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We find the Holiday Inn Express to be fairly reliable accommodations and this one did not fail us. The staff was pleasant and very helpful with area information. The rooms were clean and spacious. Breakfast is the standard fare with the cinnamon rolls being my favorite item. There was adequate free parking available.

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking time to review our hotel and to offer such kind feedback. We really appreciate the input, if there is anything we could have done better please don't hesitate to let us know at the front desk the next time you stay. Thank you again! More

Kansas City, Missouri
Senior Contributor
31 reviews 31 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was nice. Right next door there is some major construction going on so parking was challenging. There were cobwebs hanging on some of the light fixtures, so I would only rate cleanliness as OK. The bathroom was clean. The breakfast was the usual eggs, muffins, bacon, yogurt, juice, fruit, etc. I would rate the staff as very good.

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for providing us with such helpful feedback to improve our services. I am sorry that you had to deal with cobwebs during your stay, that is unacceptable and we will share your comments with our housekeeping staff to refocus on these details. In regards to construction, thankfully it is temporary and will be wrapping up next door September... More

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Additional Information about Holiday Inn Express Hotel & Suites Eugene

Address: 2117 Franklin Blvd, Eugene, OR 97403
Phone Number:
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Eugene 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Eugene
Holiday Inn Express Eugene
Holiday Inn Eugene
Eugene Holiday Inn

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