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All 33 Eugene hotels

Holiday Inn Express Hotel & Suites Eugene

2.5 of 5 Hotel   |   2117 Franklin Blvd, Eugene, OR 97403
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Ranked #2 of 33 Hotels in Eugene
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
T A Eugene, Oregon
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273 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eugene, Oregon
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The Front Desk assistance of Devon Bates was exceptional. He is alert to a traveler's needs, professional in demeanor and pleasant. I will return to this hotel rather than others in the area as I find the total experience of staying there satisfying.

Was this review helpful? Yes 1
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking the time to recognize one of our outstanding team members, Devon. We are so glad you enjoyed our service at the property and that you will return in the future! Thank you again. More 

Minneapolis, Minnesota
Top Contributor
107 reviews 107 reviews
18 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I along with another couple stayed at this hotel for one night on our way back to Portland, Oregon. As I recall, the location worked. Close to the highway (101) for ease of off and back on again in the morning. We had a suite which was clean, comfortable and up to date. Breakfast was tasty and... More 

Was this review helpful? Yes 1
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking the time to write this detailed review about our property. I am glad you found our hotel easy to locate and comfortable for your stay. I am also happy that we beat out the other hotels in your opinion as a great value. Thank you and I wish you Safe Travels! More 

Galena, Illinois
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 16, 2014

Very uniform to Holiday inns standards. Friendly staff that is very helpful. Rooms are clean and they have a complimentary breakfast to boot. This hotel is a great choice if you are looking to stay in Eugene.

Was this review helpful? Yes 1
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking the time to review our hotel. I am so glad you found our staff friendly and accommodating! We appreciate your business and hope you will stay with us when your travels bring you back to Eugene. More 

Redondo Beach, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

I have stayed here many times when visiting Eugene for University of Oregon football games or graduations. The property is always very clean and the staff extremely friendly and helpful. Some items that stand out: 1--This hotel gives you a free Sunday paper--usually only 5-Star type properties do this. 2--While we usually eat breakfast at our local favorites, when we... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

I am so glad that we went above and beyond your expectations. The team here works diligently every day to provide excellent accommodations for all our guests. And when we hear such high praise it really warms our hearts and puts smiles on our faces! Thank you and we can't wait to host you again! More 

Portland, Oregon, United States
2 reviews
3 of 5 stars Reviewed December 7, 2014

I had never stayed in a Holiday Inn Express before and was impressed with the "fanciness" of it. The room was huge and well appointed. The free breakfast in the morning was awesome, especially because they had soy milk available. I have NEVER been to a hotel that had soy milk...talk about small miracles! The gals working the breakfast area,... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

I am so sorry you had such and issue with the noise of our ice machine! I will follow-up with Maintenance to make sure it has been looked at. I will also be happy to make a note in your profile to make sure we always put you in our quietest area. Thank you for taking the time to review... More 

Orinda, California
Top Contributor
69 reviews 69 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 1, 2014

We were on a visit to the University of Oregon and picked this hotel based on other TripAdvisor reviews (thanks everyone). We weren't disappointed. The room was spacious and clean. The breakfast quite nice, though the egg thingy was a bit odd. The staff was friendly and helpful. The young man at the front desk sent us to the Wild... More 

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for your feedback. Glad you enjoyed your dinner at the Wild Duck, it is a great local eatery. Please let our staff know anytime there are people in the parking lot that don't look like they belong there. Our staff is trained to deal with trespassers, and we want to make sure our guests have a fantastic carefree... More 

Carmel Valley
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 28, 2014 via mobile

Friendly staff, the Front Desk, housekeeping, breakfast attendants all were cheerful, polite and helpful when asked about or for anything. I stayed for 4 nights. The room was comfortable & clean. I didn't check the temperature but the jacuzzi was actually hot. I like the complimentary washer and dryer. The proximity to the bike/walking path was an added bonus. The... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you so much for your comments. Our 24-hour Front Desk Staff is here to help if anything ever goes wrong during your stay. Please call us and we will take care of any issue that may arise to the best of our ability. Thank you! More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed November 27, 2014

Moved our son into the University of Oregon in late September. Stayed in this very pleasant hotel for 5 days. Excellent location, good breakfast, friendly staff. Room was really clean as was the property overall. Construction a bit of a bother so others may want to stay at the back of the hotel--although project won't last forever. Would definitely stay... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We Love Our Ducks, and their parents! So glad you enjoyed your stay. And yes the construction project behind us will be ending September 2015. We hope you stay with us again when you are in town visiting your Duck! More 

Ashland, Oregon
1 review
5 of 5 stars Reviewed November 15, 2014

Very nice hotel. Great staff - particularly concierge Nicolas Avila. While I checked out of the room, Nico successfully tracked down my long forgotten membership number - despite various address and phone number changes - and updated my account. Outstanding customer service.

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Wow, Nico is our newest front desk team member and we think he is awesome! So glad you got to experience his great customer service. We sincerely appreciate you taking the time to recognize and share his name with your fellow travelers! More 

Castro Valley, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 8, 2014

Have stayed here a few times coming through Eugene to visit family. One of the best HI Express we have stayed in. Always a nice clean room to stay in, friendly staff and nice breakfast selection. There is a construction project next door but the noise was minimal and didn't start too early so it did not bother us.

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

It's great to hear you are frequent guests of ours! We love our repeat guests and are glad you always experience a consistent, excellent stay. That is our goal everyday! Thank you! More 

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Additional Information about Holiday Inn Express Hotel & Suites Eugene

Address: 2117 Franklin Blvd, Eugene, OR 97403
Phone Number:
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Eugene 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Eugene
Holiday Inn Express Eugene
Holiday Inn Eugene
Eugene Holiday Inn
Hotel Style:
#2 Romantic Hotel in Eugene
#2 Family Hotel in Eugene
#2 Business Hotel in Eugene

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