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All 33 Eugene hotels

Holiday Inn Express Hotel & Suites Eugene

2.5 of 5 Hotel   |   2117 Franklin Blvd, Eugene, OR 97403
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Ranked #2 of 33 Hotels in Eugene
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Burns57777 Galena, Illinois
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271 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Galena, Illinois
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very uniform to Holiday inns standards. Friendly staff that is very helpful. Rooms are clean and they have a complimentary breakfast to boot. This hotel is a great choice if you are looking to stay in Eugene.

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Redondo Beach, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here many times when visiting Eugene for University of Oregon football games or graduations. The property is always very clean and the staff extremely friendly and helpful. Some items that stand out: 1--This hotel gives you a free Sunday paper--usually only 5-Star type properties do this. 2--While we usually eat breakfast at our local favorites, when we... More 

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Portland, Oregon, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

I had never stayed in a Holiday Inn Express before and was impressed with the "fanciness" of it. The room was huge and well appointed. The free breakfast in the morning was awesome, especially because they had soy milk available. I have NEVER been to a hotel that had soy milk...talk about small miracles! The gals working the breakfast area,... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

I am so sorry you had such and issue with the noise of our ice machine! I will follow-up with Maintenance to make sure it has been looked at. I will also be happy to make a note in your profile to make sure we always put you in our quietest area. Thank you for taking the time to review... More 

Orinda, California
Top Contributor
69 reviews 69 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were on a visit to the University of Oregon and picked this hotel based on other TripAdvisor reviews (thanks everyone). We weren't disappointed. The room was spacious and clean. The breakfast quite nice, though the egg thingy was a bit odd. The staff was friendly and helpful. The young man at the front desk sent us to the Wild... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for your feedback. Glad you enjoyed your dinner at the Wild Duck, it is a great local eatery. Please let our staff know anytime there are people in the parking lot that don't look like they belong there. Our staff is trained to deal with trespassers, and we want to make sure our guests have a fantastic carefree... More 

Carmel Valley
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Friendly staff, the Front Desk, housekeeping, breakfast attendants all were cheerful, polite and helpful when asked about or for anything. I stayed for 4 nights. The room was comfortable & clean. I didn't check the temperature but the jacuzzi was actually hot. I like the complimentary washer and dryer. The proximity to the bike/walking path was an added bonus. The... More 

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

Moved our son into the University of Oregon in late September. Stayed in this very pleasant hotel for 5 days. Excellent location, good breakfast, friendly staff. Room was really clean as was the property overall. Construction a bit of a bother so others may want to stay at the back of the hotel--although project won't last forever. Would definitely stay... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We Love Our Ducks, and their parents! So glad you enjoyed your stay. And yes the construction project behind us will be ending September 2015. We hope you stay with us again when you are in town visiting your Duck! More 

Ashland, Oregon
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Great staff - particularly concierge Nicolas Avila. While I checked out of the room, Nico successfully tracked down my long forgotten membership number - despite various address and phone number changes - and updated my account. Outstanding customer service.

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Wow, Nico is our newest front desk team member and we think he is awesome! So glad you got to experience his great customer service. We sincerely appreciate you taking the time to recognize and share his name with your fellow travelers! More 

Castro Valley, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 8, 2014

Have stayed here a few times coming through Eugene to visit family. One of the best HI Express we have stayed in. Always a nice clean room to stay in, friendly staff and nice breakfast selection. There is a construction project next door but the noise was minimal and didn't start too early so it did not bother us.

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

It's great to hear you are frequent guests of ours! We love our repeat guests and are glad you always experience a consistent, excellent stay. That is our goal everyday! Thank you! More 

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 7, 2014

i am a holiday inn priority club member so have stayed at dozens of holiday inns -- this one is clearly far and above all - the best. the staff are friendly, cheerful and at all times helpful. the hotel is spotless - staff are always moving around and cleaning and polishing so surfaces shine! the rooms are comfortable -... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Wow, thank you so much for your kind review. Our staff works diligently to provide excellent accommodations and service, it means a lot when our guests notice and our hard work pays off. Thank you again! More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

My reasons for visiting Eugene are unique and personal to discuss. I have no family or friends here. The staff know my story. I initially felt very alone ,overwhelmed and anxious. It wasn't long before the friendly staff of Holiday Inn Express felt my pain, made me feel welcome and were there to comfort me. I met all the staff... More 

Was this review helpful? Yes 2
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

I know your trip was a challenging one. But it truly warms my heart that you were able to settle in and enjoy your stay with us. It also means a lot that you got to know our staff so well and that you named them here in this review. Thank you again! More 

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Additional Information about Holiday Inn Express Hotel & Suites Eugene

Address: 2117 Franklin Blvd, Eugene, OR 97403
Phone Number:
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Eugene 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Eugene
Holiday Inn Express Eugene
Holiday Inn Eugene
Eugene Holiday Inn
Hotel Style:
#1 Family Hotel in Eugene
#2 Romantic Hotel in Eugene
#2 Business Hotel in Eugene

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