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Holiday Inn Express Hotel & Suites Eugene

#2 of 33 Hotels in Eugene
Certificate of Excellence
2.5 of 5
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2117 Franklin Blvd, Eugene, OR 97403
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Holiday Inn Express Hotel & Suites Eugene
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Ranked #2 of 33 Hotels in Eugene
Certificate of Excellence
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312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago

Great hotel staff with spacious rooms. The location is close to the university and easy access to the science park nearby. I found the breakfast provided to be pretty good for a business traveler haven. They have warm food options and easy pack and go as well (don't miss the cinnamon rolls).

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just got done with a three day stay here and thought it was great. Very clean and great property. Staff was super helpful and friendly -- Corinna on the housekeeping staff was a rockstar! I will definitely stay here again!

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Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Our family had an excellent visit to Eugene, staying at the Holiday Inn. The location is ideal. We were incredibly impressed with the responsive and helpful staff. Particularly Isaiah, Laura and Nico. The hotel is clean and easy for a family.

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Reston, Virginia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I spent two days and two nights here teaching classes and it was a great experience! After being treated horribly by Southwest airlines who lost my (Huge) teaching hockey bag and could not find it, the staff and the venue came through for me. Laura and Devon at the front desk went above and beyond to help me in every... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

After a long day of work in Southern Oregon, I set off up north to meet family in Portland and ended up pulling off the 5 to get a hotel in Eugene. When I checked in, it was nearly midnight and my main priority was to get some good sleep (duh, right!?). Unfortunately, just as I was "dozing off" around... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for taking the time to tell us about your experience. I am very sorry that you had noisy neighbors and it so negatively impacted your stay, I can understand your frustration when you don't get a good nights sleep. I am so glad that Nico was able to help you feel heard and appreciated. We are in the... More 

San Diego, California
Level Contributor
87 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed here before -- it's one of two hotels in Eugene that we frequent. What sets this place apart is the customer service and the quality of all the employees on staff. Two employees really stood out however: We had some significant internet connection issues and Nico at the front desk jumped right on it. After attempting to fix... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you so much for sharing your experience with our hotel and Nico and Monica in particular! They are both truly wonderful people to work with and we are so glad you felt comfortable here because of them! The construction as you mentioned is wrapping up here in the next few months. We will have Maintenance take a look at... More 

El Dorado Hills, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Sarah, Jesse and Nico took care of my daughter and I while we were there moving her back home for summer break. With it being finals week and packing everything, it was very stressful, but your team at Holiday Inn Express made our stay so easy and comfortable. We stay there every time we visit our daughter and we have... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Mrs. Hosington, It is truly our pleasure to host you as our guests! Moving is always a stressful time and I am glad our team was able to make it a little better for you. We appreciate you taking the time to let us know about your stay. And Nico and Jesse always like to see their names in print,... More 

Sammamish, Washington
Level Contributor
257 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located not too far from I-5, and close to the Univ. of Oregon campus, this hotel is best of several hotels I have stayed in Eugene. We recently stayed here, and booked a small suite. Room was in good conditions, and staff was friendly. Only complaint was that the only elevator broke down one morning. Breakfast is standard. There is... More 

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for your candid review of our property. I am so sorry that the elevator wasn't working during part of your stay, that is very unusual and has not been a problem since. The construction will thankfully be wrapping up here in September, so our back parking lot will be repaved and we will add 1 floor of the... More 

Bend, Oregon
Level Contributor
47 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location next to the Knight Arena, walk to campus, easy access off highway. Clean and fair pricing. Standard Holiday Inn Express breakfast. Parking shared with business next door, so sometimes parking is pretty full.

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SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for staying with us and taking time to review our property. The construction around our property does at times make it seem like we have limited parking. However, the parking is our own and we do require parking passes to limit non-guests from using our guest spaces. The construction project will be completed this fall and we will... More 

Eugene, Oregon
1 review
5 of 5 stars Reviewed June 1, 2015

The holiday inn and suites are very comfortable, clean, and quiet! The staff are friendly, knowledgeable, and always helpful! If you're looking for a great place to stay, downtown close to shops and restaurants the Holiday Inn express is the ticket! An added perk is that there is a Dutch Bro's right in front of the hotel! Great for grabbing... More 

Was this review helpful? Yes
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you so much for taking the time to write this wonderful review of our property! I am so happy that our staff members, Esteffany in breakfast who is brand new but really embodies the Holiday Inn Express Spirit, and our veterans Nico and Devon continued to wow you with their service. We appreciate the support! More 

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