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Phoenix Inn Suites Eugene

Hotel website
850 Franklin Boulevard, Eugene, OR 97403
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Renovations are complete!
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1 room 1 guest
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Phoenix Inn Suites Eugene
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145 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ojai, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

recently updated and done well. Good location. Able to walk to downtown and the U of O campus. They have a nice breakfast but it's the same thing every morning. Rooms are large and comfortable and a friendly and helpful staff.

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Missoula
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Phoenix Inn (Eugene) on August 18, 2015. The hotel looks great on the outside and the inside. We were very impressed! The price was really good too $129.00 night. HOWEVER all that being said I have to add that when you look closely at the rooms they are pretty dated. While the Phoenix Inn has put... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying at the Phoenix Inn Suites. It is a beautiful hotel and is located within walking distance of the University of Oregon and many restaurants, stores, etc. The staff were really friendly and helpful! The room was comfortable and I had a great night's sleep! I would definitely recommend this hotel if you are staying in Eugene.

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Portland, Oregon
Level Contributor
110 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice option by University of Oregon. Set back off the street with plenty of parking. Inside room access feels a little safer than the typical motel style. Nice staff. Typical Phoenix Inn format with large rooms and breakfast. Only disappointment was breakfast. Few healthy options.

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1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was much better than I expected. It was recently renovated and had a comfortable bed and clean room. The staff was very friendly and helpful. Perfect location to everything. Would stay here again with the great price that was available when I stayed there.

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Courtny O, Front Office Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you so much Kristen! The staff appreciates such thoughtful compliments and encourages them continue to provide the level of service they do. Thank you again! More 

Napa, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The staff here is very friendly and helpful when recommending food, shopping, etc. The room was very clean and spacious. The pillows and bed were great as well. Hotel is centrally located and just a short walk from U of O. I would most definitely stay again!

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Courtny O, Front Office Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you Karen! The front desk staff here loves the concierge part of their job so it does not surprise me they were able to point you in the right direction for dining. Hopefully your college visit turns into four years worth of visiting us! More 

Vero Beach, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We googled hotels in Eugene, OR. This particular listing sounded too good to be true. We thought it would be too costly. But in reading the reviews, we decided to try it. We were thrilled with it. Very spacious rooms with 2 queen beds, Sofa bed, microwave, refrigerator, view overlooking a small brook. A great hot breakfast was served the... More 

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Courtny O, Front Office Manager at Phoenix Inn Suites Eugene, responded to this review

We appreciate your kind words bobbiy! I am so happy our staff and our hotel was everything you were looking for. Welcome to the Phoenix family! More 

Salt Lake City, Utah
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Phoenix Inn is a great college Inn with a good location and friendly staff. The location is easy walking distance to campus and downtown. The rooms are spacious and the beds are comfortable. I would say this this is a good value property if you need a place to stay for the weekend close to campus.

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Courtny O, Front Office Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you so much for your review lsponaugle! Hope to see you soon! More 

PORTLAND, OR, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 29, 2015

The room was nicely updated and clean with exceptionally nice and helpful staff. The area is moderately quiet, since it is next to the university. Internet is a little slow at times for business usage, but otherwise adequate. Breakfast was good, with oatmeal, fruit, bacon, eggs, biscuits, cereal, and DIY waffles.

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Courtny O, Front Office Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Sudhir! It has been our pleasure being your home away from home for all of these years. Thank you so much for your kind review. I will also take a peak at our internet to make sure it is the most efficient. Thank you again and see you soon! More 

Bend, Oregon
1 review
2 of 5 stars Reviewed July 27, 2015

Things were broken and the sheets were dirty. It took 2 days to replace the sheets. Not a good place at all. I would highly recommend finding something in the area other than this place. Jason at the front desk was extremely rude but the women were very nice.

Was this review helpful? Yes
Courtny O, Front Office Manager at Phoenix Inn Suites Eugene, responded to this review

Hi jptjcj! I would like to apologize on behalf of our staff for your unpleasant stay. After looking into your reservation, it looks like we had been training some new housekeepers who did miss your room. I have brought this to the Executive Housekeepers attention so she can remedy that quickly! Please let me know if there is anything more... More 

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