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Campus Inn & Suites, Eugene Downtown

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390 E Broadway, Eugene, OR 97401
Best prices for: 1 room 1 guest
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Campus Inn & Suites, Eugene Downtown
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Campus Inn & Suites, Eugene Downtown
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163 Reviews from our TripAdvisor Community

Traveler rating
    52
    55
    29
    20
    7
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51
32
25
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Eugene, Oregon
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Room was average; clean, front desk staff friendly (except for weekday male who didn't seem to like his job very much). Big surprise on the day after we checked out - when we checked in we were told that there was a ONE-TIME pet fee of $20. WRONG, we were charged $20 per day for four days even though we... More 

Was this review helpful? Yes
Shelley M, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Actually, we no longer accept pets and even when we did, we never accepted cats. You were given special consideration due to your employee affiliation. However, I do apologize about the confusion concerning the pet fee. I think perhaps the misunderstanding is due to your initial reservation only being for one night. The gentleman that works during the day has... More 

Vancouver Island, Canada
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 25, 2015

The hotel was clean, staff helpful and the location was what we were looking for - walking distance to hotels. We would stay here again. The room was good value for the cost. Easy to get to from the highway.

Was this review helpful? Yes
Shelley M, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Thank you for taking the time to post your comments. I'm glad you were able to take advantage of the Campus Inn's convenient location to downtown Eugene. The weather is starting to become really pleasant (today was beautiful!) and it's perfect for wandering around Eugene exploring the various shops, or sitting outside a cafe having a beer brewed right here... More 

Bend, Oregon
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 20, 2015

I've stayed here a couple of times, and each time it smells like a damp room—kind of musty covered up by aerosol spray. But, with this last stay, I finally diagnosed the problem. I thought my cough could have been from my allergies, but I might have found another culprit. After the chain broke from the toilet handle, I went... More 

Was this review helpful? Yes
Shelley M, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

I'm sorry about the difficulties you experienced on your recent stay at the Campus Inn. I'm having our maintenance man take a look at the toilet tank to determine exactly what the problem is with that. Concerning the bugs you saw, I believe you are referring to the Brown Marmorated Stink Bug, which is prevalent in Oregon at this time... More 

Idleyld Park, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2015

A perfect place for a quick trip! Affordable, clean,family-friendly, within walking distance of many restaurants and shopping! I was impressed with the cleanliness, fitness center, and helpful service. The hot tub was very warm and wonderful after a long day of playing(once we figured out how to get in)! I decided this would be our new "eugene hotel" when we... More 

Was this review helpful? Yes
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Wonderful! And we will be very happy to have you with us for those Ducks games. As you may already know, the Campus Inn & Suites is conveniently situated close to downtown Eugene. So you can walk to many restaurants and shops. We are also within walking distance of the University of Oregon and even Autzen Stadium. How sweet is... More 

Florida
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 10, 2015

After reading other reviews for this hotel, I assumed it would be a good place to book. I couldn't have been more wrong & I still don't understand how some people considered this place clean. After checking we were given room 119 and walked into a room that smelt like URINE. The bed appeared to have NEVER BEEN WASHED. There... More 

Was this review helpful? Yes 5
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Wow. Well, okay. I have to admit that I was taken aback by the vehemence with which you described your experience at the Campus Inn. And I was also dismayed that you should have such a terrible impression of us. Should a guest asked to be moved to another room, we most certainly do care what the reason might be.... More 

Napa, California
Top Contributor
89 reviews 89 reviews
8 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed March 6, 2015

This was a Christmas night stopover on the way to my mom's in Portland. We pulled in around 8pm, starved. Christmas evening....slim pickins' for dining choices in Eugene!! Live & Learn. But the front counter lady was SO SWEET to us and the rooms were comfortable and clean. My sons wanted to use the hot tub, but we got back... More 

Was this review helpful? Yes 1
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Hi Janie. I've had some strange Christmas experiences away from home also, so I'm glad we were able to help out, if only to provide a good night's sleep. I believe the only restaurants open that night were a pizza place up the road from us and a Chinese restaurant on the other side of town! I bet your mom... More 

Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 3, 2015

We stayed at the Campus Inn because of all the favorable reviews on this site. All I can say is: Did we all stay at the same place? We don't have a favorable review. While the location is wonderful and the outward appearance of the motel is pleasing, it ends there. We were put in one room which had such... More 

Was this review helpful? Yes 5
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

I apologize for all of the problems you experienced during your stay with us. We will be addressing these issues with both the Housekeeping staff and the Front Desk staff. Thank you for taking the time to not only post your comments, but to do so in a precise, detailed manner. This will be very useful in helping us improve... More 

British Columbia
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 15, 2015

We were passing through Eugene on the way north, and found this clean, well-kept motel with the cheerful red doors in a good location, within walking distance of many restaurants. We probably wouldn't have seen much of Eugene at all if we'd stayed more on the outskirts, but from the motel we were able to stroll downtown and explore. Good... More 

Was this review helpful? Yes
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Thank you so much for that wonderful review! It's true that we are in a great location, close to both downtown Eugene and the University of Oregon campus. I'm glad you were able to take advantage of that fact during your stay. We hope to see you again the next time you are in our neck of the woods. Take... More 

Lincoln City, Oregon
Top Contributor
160 reviews 160 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 14, 2015

Last minute decision and booked with tripadvisor on-line at 4pm. Checked in at 7pm - no problems. Walked into room 128 and saw some some carpet staining - uh!oh! - made me nervous. Phew! A minor hitch. Clean and comfortable. A really good deal in the city center, a short walk to many places.

Was this review helpful? Yes
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Unfortunately, the carpeting in a hotel requires constant upkeep. I just checked the Housekeeping report and they are aware of the one in room #128. It's on their list for deep-cleaning. I appreciate you bringing it to our attention. I'm glad you were able to take advantage of our convenient location. You can walk to dozens of restaurants and shops... More 

Vancouver BC
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2015

Friendly considerate staff, clean, well kept room, comfy bed, good coffee and bagels for breakfast. Wifi actually worked, good flat screen TV, 2 blocks to downtown, good neighbourhood, what more do you want for 60 bucks.

Was this review helpful? Yes 1
DanCampusInn_Suites, Guest Relations Manager at Campus Inn & Suites, Eugene Downtown, responded to this review

Thank you so much for your comments. You actually covered pretty much everything we strive to offer to our guests: quality, comfort and convenience. And all of it served with a smile. We look forward to seeing you again the next time you are in Eugene. More 

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