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Hampton Inn Eugene

#11 of 33 Hotels in Eugene
Certificate of Excellence
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3780 W 11th Street, Eugene, OR 97402
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1 room 1 guest
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Hampton Inn Eugene
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301 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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North potomac, MD, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed our stay at this location, room was clean, well appointed and staff was knowledgeable and friendly. Location was close to family I was visiting. In addition, location was near shopping and restaurants, access to highways.

Review collected in partnership with Hampton

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Calimesa, United States
1 review
4 of 5 stars Reviewed 1 week ago

The pillows are smaller than standard which made it hard to sleep. I also asked for a room with grab bars on the toilet but a normal tub, however, I was put in a room that not only had the bars but also a roll-in toilet.

Review collected in partnership with Hampton

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happygirl24, Front Office Manager at Hampton Inn Eugene, responded to this review

Dear Jon, thank you so much for the review. I am truly sorry that the pillows did nit meet your standards. The Kind bed have 2 pillow, and 1 extra pillow in the closet. there are 2 foam, and 2 feather. as far as the room that was requested. When you requested a room with bars, we gave you the... More 

Westwood, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Super stay, I was greeted with smiles as soon as I arrived. A blonde manager and young man at desk were so friendly, positive and upbeat, wow, so delightful, they told me about the hotel cookies , drinks, coffee bar and all complimentary, offerings. They also asked me if I needed dinner suggestions, and I toke them up on a... More 

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happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear Lottie C, I am so delighted that you enjoyed your stay. We aim to please. Anything we can do for a guest is what we always try to offer to our guests., a great stay it means so much to me that you took time to write about your super stay, looking forward to you again soon. Warm regards,... More 

Whiting, New Jersey
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was excellent. The staff was friendly and accommodating. The rooms were exceptionally clean and very well lighted. The beds were quite comfortable. I have only one concern which is a real safety issue. The shower head was wonderful but a true safety hazard. I am 5'4" as is my husband. The only way we could change the spray... More 

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Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We passed through on the way to California and had a fantastic stay. Location was a little out of the way with very little eating options within reach. We were greeted promptly with a smile. Received an upgrade on our room from 2 queen to a king w/sleeper sofa for no extra charge. Pool needed to be a little cleaner... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in late at night (after midnight) - doors were locked - had to get buzzed in to complete our check in and parking space was quite limited. The bed was extremely comfortable and the room was nicely set up & clean. Pretty good breakfast in the morning as well. Only big complaint is the limited parking space and... More 

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Bellingham, Washington
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hampton Inns are winning me over big time! They seem to have really upped their game over the years and seem to provide consistently nice clean properties for a good night's sleep. The staff is always friendly and helpful and the rooms well appointed. Loved this property. Highly recommend.

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North Vancouver
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you to all the staff who made our stay wonderful. Must mention the complimentary breakfast, oh my gosh, best we've ever had. We normally pass on these as we have never enjoyed them, This was our first time staying at a Hampton Hotel. We were more than satisfied. Upon arrival I must say we were greeted with the utmost... More 

Review collected in partnership with Hampton

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Seeley Lake, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Reception employees less than average in personal skills. Wasn't pleased at paying for a bottle of water. This is the only Hampton I have ever had to pay for a bottle of water. Breakfast employees have been generally unpleasant to work with as well. The hotel is average in physical condition.

Review collected in partnership with Hampton

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Las Vegas, Nevada
Level Contributor
462 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very friendly staff. Nice clean room, bathroom & bed was comfortable. The breakfast was also good for a quick snack out the door (turkey links, eggs, bagels, yogurt, coffee). Water always available is a nice touch as well. The only down side is the location as you have to drive to town/pubs/restaurants & Eugene doesn't have Uber.

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