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Hampton Inn Eugene

2.5 of 5 3780 West 11th Street, Eugene, OR 97402
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Certificate of Excellence 2014
Hampton Inn Eugene
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Hampton Inn Eugene
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244 reviews from our community

Traveler rating
    118
    70
    25
    15
    16
See reviews for
64
56
28
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Eugene, United States
1 review
2 of 5 stars Reviewed 1 week ago

The Hampton Inn in Eugene does not honor the AARP 2:00 pm checkout as outlined on the Hampton Inn Website. I did not learn of this until 10:30 am of my checkout day. Extremely frustrating and poor experience.

Review collected in partnership with Hampton

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Pocatello, Idaho
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel often for work, staying in a Hampton Inn (or other Hilton Hotel) whenever I can. This hotel leaves a lot to be desired. Upon my arrival, the front desk clerk gave me my key, only to have it not work. No big deal, right? Well, after my FOURTH trip up and down, I finally asked if HE'D kindly... More 

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oregon coast
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

After a long and flustering day at SFO, I found a silver lining when I checked into the Hampton Inn in Eugene OR. The night man at the desk, Willie, was so nice, and helpful. Room very clean and comfortable, and the breakfast one of the best hotel breakfasts I have had.

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Frisco, United States
1 review
5 of 5 stars Reviewed December 9, 2014

This hotel had the BEST breakfast quality of food that i have had in years with this style of offering in hotels. The egg omlete used premium cheese and was served hot. The sausage was very tasty and I NEVER eat sausage in buffet offerings such as that because they usually are not very good. The sausage was tasty and... More 

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 20, 2014

I've stayed here before on business and have stayed at Hampton Inns frequently as I am a diamond member of Hilton HHonors program. I think this place is cutting corners to save money. This is the coldest hotel I've ever stayed at. The lobby and halls were frigid. Outside temperature was in the twenties and my room heat was turned... More 

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Santa Monica, CA
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 2, 2014

We liked everything about the hotel except for the breakfast selections that were offered. Would prefer more healthy options. A staff member recommended an excellent place to dine (Koho Bistro). One of the best fine dining experiences with very moderate prices that we have ever enjoyed.

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Tigard, Oregon
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2014

Very nice place to stay in Eugene. Close to everything. Staff was nice, room very comfortable if you like firm beds. TV could have been bigger. Overall, a good experience. But don't order Abby's pizza delivery...it was not very good.

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Indianapolis
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed October 25, 2014

Booked this hotel an Expedia for parents weekend. Due to a death in the family, tried to cancel 4 days in advance which was outside the 14 day cancel policy. I understand these "rules" exist on football weekends, but was also told by a young staffer that the hotel had a long waiting list for people hoping to get rooms.... More 

Was this review helpful? Yes 1
happygirl24, General Manager at Hampton Inn Eugene, responded to this review

Dear Sir, I do apologize for your experience you stated you have had. When guests book through a 3rd party such as expedia, we have no control over refunds, cancellations, or there booking policies or fees. many times the reservations booked through a 3rd party reservation site are non refundable, and you accept those policies upon booking. Also we are... More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 21, 2014

I loved everything about the hotel room, the lobby, the free breakfast (very plentiful with many options), complimentary Wi-Fi, very comfortable beds and bedding. My only complaint was the location. It's a solid 15 minute drive to downtown and the University and on a highway with nothing around to walk to.

Review collected in partnership with Hampton

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Detroit, United States
1 review
5 of 5 stars Reviewed October 20, 2014

You are greeted by fresh baked cookies when you arrive in the afternoon. They actually taste really good. I knew that was a sign of good things to come. The place was clean and staff was friendly. They won't give you the evil eye for going back for more cookies so help yourself! I would have added a star but... More 

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Additional Information about Hampton Inn Eugene

Address: 3780 West 11th Street, Eugene, OR 97402
Phone Number:
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Eugene 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Hampton Inn Eugene Hotel Eugene
Eugene Hampton Inn
Hotel Style:
#7 Business Hotel in Eugene

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