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Hampton Inn Eugene

#13 of 33 Hotels in Eugene
Certificate of Excellence
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3780 W 11th Street, Eugene, OR 97402
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1 room 1 adult
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Hampton Inn Eugene
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327 Reviews from our TripAdvisor Community

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Seattle, WA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We often stay in Hampton Inns' because they generally have good handicapped accessible rooms. This Hampton had a very large accessible room, but the location was on a very busy and run-down neighborhood on the west side of Eugene. Next door was a vacant lot and on the other side, an Oil Can Harry's location. There were no good restaurants... More 

Helpful?
1 Thank Mrrbug
happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear Guest, I want to apologize that your stay was not perfect. I am happy to hear that the room was large comfortable, and it was the right fit for your stay. I am sorry that we are in a quiet area, just 2 miles from downtown. Most all guest love that we away from the crazy traffic, and the... More 

Boulder
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Appeared to be a recent build or remodel. Very friendly staff. Comfortable bed. DirecTv in the room. Quiet. I think this will be my goto hotel in Eugene for now on. They offer a free breakfast but I found it a little sparse for someone who can't eat wheat. However I will say they were receptive to my suggestions for... More 

Helpful?
Thank Dave C
Boulder, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I don't think we saw the sun once but the hotel was GREAT. Appeared to be new or recently remodeled. Very comfortable bed, usb charger ports at the bedside, and DirecTv in the room. Very friendly staff, I'd stay again.

Review collected in partnership with Hampton

Helpful?
Thank David C
Gearhart, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 16, 2015 via mobile

Whatever you do don't stay there. I was a Hilton Honors member until staying there. Not one staff member has training in hospitality. Especially the morning front desk person. For some reason the entire staff there is under the impression that they may treat you and speak to a guest rudely. I was woken at 7:30 am by a leaf... More 

Helpful?
1 Thank keystonexl
happygirl24, Front Office Manager at Hampton Inn Eugene, responded to this review

Dear Julianne, Our goal is to treat our guests with utmost respect. No one was running any carpet cleaners at 7:30 in the morning or running leaf blowers. Our landscapers only come in on Thursday from 2PM- 6PM and our housekeeping staff do not arrive on property until 8AM. The police were only call as you assaulted 1 staff member... More 

Coos Bay, United States
1 review
3 of 5 stars Reviewed December 7, 2015

Arrival staff - EXCELLENT. Departure staff - NOT SO MUCH The departure gent seemed totally uncomfortable with his position behind the desk. Was unsure of himself, spoke and acted accordingly. I think new staff should have a mentor until they prove they are competent to fly solo. Should I again stay at Hampton, I would hope for the Departure Staff... More 

Review collected in partnership with Hampton

Helpful?
Thank Teresa O
Walnut Creek, United States
1 review
5 of 5 stars Reviewed December 1, 2015

For a family friendly, well located hotel you can not beat the Hampton Inn in Eugene - they made it feel like the HOLIDAY Season! THE clean rooms and terrific breakfasts made our Thanksgiving stay very special.

Review collected in partnership with Hampton

Helpful?
Thank Michael C
San Diego, United States
1 review
5 of 5 stars Reviewed November 24, 2015

My family love this Hampton Inn, it is always clean, the staff friendly and always great us like family. We will definitely stay here the next time we are in town, it's like a home away from home. Love the breakfast, they have all the little extras that has them standing out from other hotels.

Review collected in partnership with Hampton

Helpful?
Thank Tamara H
Florence, Oregon
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 22, 2015

Took our teen grandson and his friend to EuCon (ComiCon) and this hotel was close to the Expo. A little high priced but the beds are wonderful and the full breakfast was a savings, especially with two teen boys. Excellent wi-fi was appreciated by all. We have come to depend on the service and comfort of Hampton Inns. Very quiet... More 

Review collected in partnership with Hampton

Helpful?
Thank Ravensgrammi
1 review
4 of 5 stars Reviewed November 8, 2015

We made a quick to Eugene to pick up my new custom bicycle and it was recommended by the shop that we stay here. Glad we did. Location was great, the room was clean and comfortable, and the breakfast was very good.

Review collected in partnership with Hampton

Helpful?
Thank W9878DHsusanc
Los Angeles, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 1, 2015

This is like my 6th stay. I always return, because they remember me, great and convenient area. to visit family, and close to everything in Eugene Springfield 1 minute to 15 minutes max to get anywhere. good solid hearty, healthy breakfast. Clean updated rooms, lobby, gym. Also great internet. I like the consistency of same employees ,and food clean and... More 

Helpful?
Thank delly n
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