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Residence Inn Eugene Springfield

#4 of 33 Hotels in Eugene
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25 Club Road, Eugene, OR 97401
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1 room 1 guest
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Residence Inn Eugene Springfield
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164 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Illinois
Level Contributor
172 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a family of 5, we tend to get 2 bedroom suites at Residence Inn's quite often and find them a good deal for the money. This was no exception. Residence Inn is consistently reliable. The rooms were clean. Housekeeping staff and front desk staff were very accommodating. My only issue was the very slow wifi (even after upgrading to... More 

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Houston, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beds need to be replaced....literally lopsided by a few inches. Breakfast was a disgrace....ran out of food, dishes, silverware and what food was available was terrible. Good location close to OU and very clean.

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Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us, Spencer! We are glad you enjoyed the hotel's location and found everything very clean. We are sorry, however, that our breakfast service was not up to par and for any inconvenience this caused. We have reviewed your comments with our team and will work to prevent this from happening in the future. We would... More 

Oregon
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Simple and Clean. People staying across the hall, checking into their room and then left their dog in the room while they attended a concert. About an hour into the barking, the security guard knocked at my door thinking it was my dog.

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Spring, Texas
Level Contributor
235 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed July 27, 2015

Nice place, but a few issues. One, traffic noise high. I wear ear plugs and it was still loud. Two breakfast not up to par with other Residence Inns.Eggs powdered, Canadian bacon dry, yogurt out of date, and green bananas.

Was this review helpful? Yes 2
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We are glad you found our hotel nice but sorry you weren't completely satisfied with your stay. Getting a good night's sleep is an important part of a hotel stay, and we apologize for the inconvenience caused by the road noise. We do have quieter areas of the hotel, so we hope you'll give... More 

Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 25, 2015 via mobile

One of the best Residence Inns (my Marriott favourites...). Perfect service, gentile staff, clean and a good maintenance. Nice pool and yakuzzi... The rooms are very clean even at hidden places... no trouble with noise or climatisation. Overall in a good maintenance. Free and convenient parking and very goog internet access (standard). But by far the best: an outstanding breakfast... More 

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Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

We are honored to be considered on of the best Residence Inns you have stayed in: thank you for staying with us! We're thrilled that you experienced such great service from our staff. We are truly fortunate to have such an outstanding group of associates on our team. We're also happy you found the property maintained well and your room... More 

Victoria, BC
Level Contributor
101 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed July 12, 2015

We were in the Eugene Springfield area for a wedding and the Residence Inn fit our needs nicely. The location of the place is very central and at the same time since it is located on a nice park it is also quiet and relaxing. Reservations were very easy and the checkin was very smooth. Our room was located on... More 

Was this review helpful? Yes 1
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We're happy you enjoyed breakfast, your suite, and the hotel's location. We are also glad to hear that reservations and check-in were easy. We appreciate your taking the time to write this review, and we hope to see you again soon! More 

Atlanta, Georgia
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 10, 2015

As with most Residence Inn hotels, the rooms were clean and large. The staff was helpful and were able to procure a taxi for me at 5am and it arrived on time with no problem. The breakfast was fresh and the location is right on the river. If I were to return, I would stay here.

Was this review helpful? Yes 1
Minneapolis, Minnesota
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed July 9, 2015

Just stayed here one night, en route from Bend, OR to the Oregon Coast. It's ok, but I've stayed at nicer Residence Inns before -- this one, however, runs on the pricey side (I used points though). Room seemed much smaller than your typical Residence Inn rooms, and the full kitchen really wasn't -- how can it be a "full"... More 

Was this review helpful? Yes 2
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We're happy you found our beds comfortable and were able to get a good night's rest during your stay. While your suite did not have an oven, many of our suites do; however, we place extended stay guests in rooms with ovens. We hope the lack of an oven did not cause an inconvenience.... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

This hotel is quite large. It was very nice to have, so they could separate the loud from the more quiet. The breakfast was good, but when there was more people the better the food got, otherwise it was a boring breakfast. The pool was nice. The sport court was also. The staff was nice when we asked for a... More 

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Washington, DC
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 27, 2015

I stayed here for two nights in mid-June. The room was spacious and very comfortable. Free breakfast was fine, free wifi was good, and having a full kitchen was great. Room was clean, a/c was great, and bed was very comfortable. My only complaint is that it seems a little expensive for this class of hotel.

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