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Residence Inn Eugene Springfield

3.0 of 5 25 Club Road, Eugene, OR 97401
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Certificate of Excellence 2014
Residence Inn Eugene Springfield
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Residence Inn Eugene Springfield
Residence Inn Eugene Springfield
Residence Inn Eugene Springfield
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136 reviews from our community

Traveler rating
    79
    38
    11
    7
    1
See reviews for
49
36
8
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hillsboro, Oregon
Top Contributor
52 reviews 52 reviews
32 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently spent three nights at this hotel, and for the most part it was a nice stay. We had a one-bedroom suite on the third floor, with a view of the river (across the street). On one of our days the room wasn’t cleaned (despite us being out all afternoon), but I called to get fresh towels and they... More 

Was this review helpful? Yes
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We are very happy that you found your suite to be clean and your kitchen well-stocked. We apologize, however, that your room was not cleaned one of the days during your stay and are sorry for any inconvenience this caused. We are glad to hear, though, that you received prompt service from the front... More 

Sammamish, Washington
Top Contributor
215 reviews 215 reviews
60 hotel reviews
117 helpful votes 117 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you're traveling through, this hotel may be hard to find. But I guess most people are here for the college. The layout of this hotel is kind of odd. Our room was located at the very end of this zig-zagging structure, and it seemed like a long walk. Worse, our security latch fell off the door, as it was... More 

Was this review helpful? Yes 1
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We are disappointed to hear that you were not completely pleased with your stay, however. While our property is tucked away by the river, the street configuration is laid out to accommodate traffic for Autzen Stadium during the Oregon Ducks’ football games. We apologize for any difficulty you experienced finding our hotel and for... More 

Newport Beach, California
Top Contributor
142 reviews 142 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed here two nights with our grandson to see the University of Oregon, Very convenient to downtown, Room was up to Marriott standards. Reception staff was extremely friendly and helpful. The lady responsible for the breakfast layout was especially efficient, caring and helpful. Only negative was that with a nearly empty hotel, our room cleanup service should have been at... More 

Was this review helpful? Yes
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for writing a review of our hotel, Andrew! We are thrilled that you enjoyed your stay, especially your interactions with our staff. We've reviewed your comments with our entire team, and they were very happy to hear your accolades. We also understand the importance of having your room clean earlier in the day, and we will make sure... More 

Alameda, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I was planning a family trip to Eugene to visit my son and his family. It was sort of a family reunion, so it worked out to book a two bedroom, two bath suite, equipped with a kitchenette. The rooms were simply and tastefully decorated. Clean and spacious. The beds were heavenly and having two bathrooms were simply awesome.... Complimentary... More 

Was this review helpful? Yes
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We're happy our two bedroom suite worked so well for you and your family. We are also glad you found your suite to be clean, spacious, and that you enjoyed the décor. A good night's sleep is one of the most important parts of a hotel stay, so we're thrilled you enjoyed your bed.... More 

Contributor
19 reviews 19 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 17, 2014

I stayed here one night with my dog while on a road trip to San Diego and it was great. The room was big had a nice kitchen and living room area and good bed. I loved the ability to cook dinner in the room so I wouldn't have to leave my dog alone. The place was newer and had... More 

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Houston, Texas
Top Contributor
104 reviews 104 reviews
75 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 9, 2014

I stayed here 3 nights check in was quick. I'm not sure what's going on with the Residence inn around the world but I'm noticing they don't have reception on Monday anymore. Oh well my room was up to date. It was just a few hairs in the bathe. Breakfast is your usual for this hotel. Even though the milk... More 

Was this review helpful? Yes 1
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We are happy you found your room to be up to date and enjoyed breakfast. You are correct that Residence Inns do not offer Monday night social any longer; however, there will be exciting changes to the social program in 2015 that we hope you will return to see! We are very sorry that... More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

Stayed on the evening after Thanksgiving and departed the next day visiting family. The staff from the front desk to the cleaning staff were all exceptionally friendly and welcoming. Hotel amenities were great and everything was extremely clean and up-to-date. My only 2 complaints were a slow internet service (possibly due to room location?) and lack of ice machine (ice... More 

Was this review helpful? Yes
Tualatin, Oregon
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 2, 2014

this is my 1st choice for a hotel in the Eugene-Springfield area. I stay here about 25 nights a year. I love the suites with kitchenette, setting room, and bedroom with queen bed and 2 TVs with HBO. The people at the front desk and hospitality area are friendly and always helpful. They remember me and my preferences from stay... More 

Was this review helpful? Yes
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for your loyalty to our hotel, Emilie! We're thrilled that you enjoy our spacious suites. We're also happy to hear that you find our staff to be friendly and helpful. We've made sure to review your comments with the entire team at one of our morning meetings, and they were very happy to hear your feedback! We also... More 

Zionsville, Indiana, United States
Top Contributor
54 reviews 54 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 14, 2014

We stayed here with 2 small kids and had a king bed/sleeper sofa suite. We probably should have asked for a room with two beds if we had known how cramped the room would be. The pull out sleeper was not very comfortable either as is typically the case. If it had just been my husband and I, it would... More 

Was this review helpful? Yes
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We are glad you enjoyed our breakfast and found our outdoor areas nice. We are sorry, however, that you were not completely pleased with your stay. We do have two bedroom/two bathroom suites available, and it sounds as though that room would be more comfortable for your family. If you'd like to discuss your... More 

Chico, California
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 30, 2014

Pros * quiet....we asked for a quiet room and it really was. Probably recommend asking for room not facing busier streets (which we did) *very clean * excellent bed. one of the best we have had in a hotel! neither too soft nor too hard. Just great. * great room with sleeping alcove *good breakfast. Actually had some fresh fruit.... More 

Was this review helpful? Yes 1
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for taking time to write a review! We are thrilled you found your room quiet, the beds comfortable, and the hotel clean. While it does require a few turns to get to our property from the freeway, we are glad you found the navigation worth it. Thank you for staying with us, and we hope to see you... More 

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Additional Information about Residence Inn Eugene Springfield

Address: 25 Club Road, Eugene, OR 97401
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Eugene Springfield 3*
Number of rooms: 84
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Also Known As:
Residence Inn Eugene Springfield Hotel Eugene
Eugene Residence Inn
Hotel Style:
#4 Business Hotel in Eugene
#5 Family Hotel in Eugene

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