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Residence Inn Eugene Springfield

#4 of 33 Hotels in Eugene
Certificate of Excellence
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25 Club Road, Eugene, OR 97401
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Residence Inn Eugene Springfield
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Residence Inn Eugene Springfield
Residence Inn Eugene Springfield
Residence Inn Eugene Springfield
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143 reviews from our community

Traveler rating
    82
    42
    11
    7
    1
See reviews for
52
36
9
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • English first
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  • Italian first
  • Any
English first
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    (36)
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Lihue, Hawaii
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I had a great stay here. They are dog friendly although the fee is $70 for the stay (not per night). We got a queen suite. There was a living room with a couch, a small table with chairs for eating, a full kitchen, and a desk. In the other room separated by a door was a... More 

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Washington DC, District of Columbia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times, but this was the first time since the hotel was renovated. It was very nice and updated, staff was helpful and the area surrounding the hotel was nice. I will be back!!

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tucson
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed three nights while on business. Great room with terrific king size bed, exceptionally clean, living area with bedroom separate, includes kitchen facilities with full size appliances. Staff was great and the evening social included free wine and beer along with lite food. Had a good free breakfast. No included hotel information book which would show nearby restaurants, cafes, stores,... More 

Was this review helpful? Yes 1
Eugene, Oregon
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2015

We had a house fire and homeowners insurance put us up for 2 weeks here and I can't begin to say how well we were treated. It is without question one of the best experiences I've had in a hotel. They tried to make us feel at home and did everything possible to make our stay comfortable. They have a... More 

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Las Vegas
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 2, 2015

We stayed here to be close to the school for a campus tour and it was close. The hotel has been renovated some items are still older but it was comfortable. We could tell our room had once been a smoking room when you turned on the bathroom fan. Otherwise the rooms were clean and the free breakfast had a... More 

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Washington state
Top Contributor
73 reviews 73 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 2, 2015

Outstanding staff. Becky was wonderful getting our hotel arrangements made! We felt very welcome. The cleaning staff did an excellent job. No airport shuttle but they have a company they suggest. We stayed in a 2 bed, 2 bath suite for 12 days. Very quiet. Loved the rooms. We were on the 3rd fl, at the back of the hotel.... More 

Was this review helpful? Yes 1
Hillsboro, Oregon
Top Contributor
52 reviews 52 reviews
32 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed January 10, 2015

We recently spent three nights at this hotel, and for the most part it was a nice stay. We had a one-bedroom suite on the third floor, with a view of the river (across the street). On one of our days the room wasn’t cleaned (despite us being out all afternoon), but I called to get fresh towels and they... More 

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Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We are very happy that you found your suite to be clean and your kitchen well-stocked. We apologize, however, that your room was not cleaned one of the days during your stay and are sorry for any inconvenience this caused. We are glad to hear, though, that you received prompt service from the front... More 

Sammamish, Washington
Top Contributor
246 reviews 246 reviews
65 hotel reviews
145 helpful votes 145 helpful votes
2 of 5 stars Reviewed January 9, 2015

If you're traveling through, this hotel may be hard to find. But I guess most people are here for the college. The layout of this hotel is kind of odd. Our room was located at the very end of this zig-zagging structure, and it seemed like a long walk. Worse, our security latch fell off the door, as it was... More 

Was this review helpful? Yes 1
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We are disappointed to hear that you were not completely pleased with your stay, however. While our property is tucked away by the river, the street configuration is laid out to accommodate traffic for Autzen Stadium during the Oregon Ducks’ football games. We apologize for any difficulty you experienced finding our hotel and for... More 

Newport Beach, California
Top Contributor
142 reviews 142 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 29, 2014

stayed here two nights with our grandson to see the University of Oregon, Very convenient to downtown, Room was up to Marriott standards. Reception staff was extremely friendly and helpful. The lady responsible for the breakfast layout was especially efficient, caring and helpful. Only negative was that with a nearly empty hotel, our room cleanup service should have been at... More 

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Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for writing a review of our hotel, Andrew! We are thrilled that you enjoyed your stay, especially your interactions with our staff. We've reviewed your comments with our entire team, and they were very happy to hear your accolades. We also understand the importance of having your room clean earlier in the day, and we will make sure... More 

Alameda, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 25, 2014

I was planning a family trip to Eugene to visit my son and his family. It was sort of a family reunion, so it worked out to book a two bedroom, two bath suite, equipped with a kitchenette. The rooms were simply and tastefully decorated. Clean and spacious. The beds were heavenly and having two bathrooms were simply awesome.... Complimentary... More 

Was this review helpful? Yes 1
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We're happy our two bedroom suite worked so well for you and your family. We are also glad you found your suite to be clean, spacious, and that you enjoyed the décor. A good night's sleep is one of the most important parts of a hotel stay, so we're thrilled you enjoyed your bed.... More 

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