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Hilton Eugene

#10 of 33 Hotels in Eugene
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66 East 6th Avenue, Eugene, OR 97401
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Hilton Eugene
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Hilton Eugene
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576 reviews from our community

Traveler rating
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    174
    123
    75
    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The down town Eugene Hilton Hotel is a nice hotel in downtown close to U of O campus. Parking is provided and our room was large and clean. The bed was very comfortable and the staff very attentive. This is an ideal location if you want to be close to campus, down town and Autzen Stadium. Though the hotel is... More 

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear David James M., Thank you for taking time to share your review of our hotel. Your comments are very much appreciated. I am glad that you found our downtown location convenient and that you enjoyed all aspects of your stay with us. Your business is very important to us, we look forward to future opportunities to take care of... More 

Medford, Oregon, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I attended a tourism conference at this hotel. The conference was vey we'll run, the food was Excellent, my compliments to the chefs! The snacks at break time were delicious and very appreciated! The rooms could use more sound proofing as the train tracks are nearby and the train can be heard in the guest rooms. The hotel offers ear... More 

Was this review helpful? Yes 1
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Tammi M., I am very pleased that you enjoyed your stay with us and that you enjoyed the offerings we provided during your conference. I will be sure to share your feedback with our entire team. Thank you also for your feedback regarding purse hooks. I will review your comments with our facility engineer so that we can adjust... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Downtown location seemed to be nice. Drove over some train tracks near by. Checked in, came to the room and found Two sets of ear plugs with note stating the train conductor gets a little carried away with his whistle. About 3:00 am and every hour after, the noise was terribly bad, even with ear plugs. Will not stay here... More 

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Rohleg, Thank you for your review. We greatly appreciate your feedback and we’re very sorry for the noise issues that you experienced in your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Jody... More 

Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very well located, terrific used book store across the street. Clean and comfortable accommodations. Would definitely stay there again if need to be in Eugene overnight. We stayed at this Hilton to participate in the Oregon Model United Nations program for Oregon high schools.

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Michelle L., Thank you for sharing your review of our hotel. I am glad that you found our location convenient and that you were able to experience some of the great retail stores that are in our neighborhood. Your business is very important to us and we look forward to having the opportunity to take care of you again... More 

1 review
4 of 5 stars Reviewed 1 week ago

Attended a conference and was expecting the usual service. The staff at this hotel went beyond my expectations and were very attentive to everyone's needs. It was one of the best conference experience I have had from the time I arrived to the time I checked out. I would come here again with my family.

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear TripAdvisor Member, Thank you for taking some time to share your review of our hotel. Our guest feedback is very important to us and we greatly appreciate that you have provided yours. I am very pleased that our team members exceeded your expectations and that we were able to deliver one of your best ever conference experiences. We look... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Eugene Hilton is very conveniently located in downtown Eugene, which makes it a great place to stay. I was there on business and their meeting facilities were great. The room was comfortable and clean

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Riverhouseinn, I am very happy that you found our downtown location convenient and our rooms clean and comfortable. I am equally pleased that you enjoyed our meeting facilities. Thank you for taking time to share your review, we hope that you will stay with us again in the future. Best regards, Jody Hall General Manager More 

Saint Louis, Missouri
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is located in the Centre, about 12 minutes from the airport. Staff is very friendly, and the room service was on time. Rooms are clean and modern. Once in a while, a train goes by, which can be loud if you are trying to sleep. I had to wake up at 3am for an early flight and going... More 

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear TripAdvisor Member, Thank you for taking time to share your review of our hotel. I am glad that you found our staff friendly and the rooms and amenities to your liking. We hope that you will choose to stay with us again soon. Sincerely, Jody Hall General Manager More 

Vancouver, Canada
Top Contributor
158 reviews 158 reviews
33 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

An older hotel, reasonably renovated. Bed was great, very small bathroom that showed its sign of aging. Sink plug didn't work. Coffee maker was old, and had a mind of its own. Housekeeping was spotty, left cleaning rag in room, re-used paper coffee cups (and didn't wash properly). Front desk staff, lounge staff were particularly good, restaurant less so.

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear yvrbrit2, I apologize for the housekeeping and restaurant challenges you experienced. Please know that I will discuss your concerns with our housekeeping and restaurant managers and ensure that they are focused on addressing the concerns you have shared. Thank you for taking time to share your review. We hope that you will choose to stay with us in the... More 

Bend, Oregon
Top Contributor
69 reviews 69 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

I did not stay at the Hilton, but I did attend the Oregon Governor's Conference on Tourism there earlier in the week. The convention area was excellent, the food wonderful and the venues for workshops and meetings were very much up to par. The staff were efficient and cordial. All amenities seemed to be in place promptly and the facility... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear TripAdvisor Member, Thank you for taking a moment to share your review. Your feedback is very much appreciated. I am very pleased that you enjoyed all aspects of the hotel and the conference facilities. I will be sure to share your comments with our team members. We do hope that you are able to stay with us the next... More 

Salem, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room wasn't entirely clean when we got in. We found a bottle cap on the floor, so who knows what else wasn't cleaned thoroughly. There was also this weird smell in the hallway, honestly it smelled like a biology class dissecting baby pigs, but I think it was just the floor I was on. It was quite noisy with... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Stacy H., Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our housekeeping staff to prevent this from happening... More 

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