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Hilton Eugene

#10 of 33 Hotels in Eugene
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66 East 6th Avenue, Eugene, OR 97401
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Hilton Eugene
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621 Reviews from our TripAdvisor Community

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Traveler rating
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    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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  • All months
    (621)
  • Mar-May only
    (160)
  • Jun-Aug only
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  • Sep-Nov only
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  • Dec-Feb only
    (99)
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Denver, Colorado, USA
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I'm a Hilton fan and this Hilton is located right downtown, close to restaurants and Eugene activities. They have a shuttle to and from the airport which is a great service. This hotel is a conference center and often has big conferences which take over the bar and lobby area. I found the staff to be friendly and helpful and... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear M2hra, Thank you for taking a moment to share your review of our hotel. I am very pleased that you found our staff friendly and helpful, and that the complimentary shuttle was beneficial to you. Please know your comments will be considered as we plan our future renovations and upgrades. Thank you again for sharing your comments. We hope... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel many times. It's really this or Inn at the Fifth in Eugene as far as options go. The good: the staff is made up entirely of friendly, courteous, professional and genuinely helpful people. The location is good. Downtown. Access to everything. The lobby is nice. The bed in my room this last stay was... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Heyjcthatsme, Thank you for taking time to provide your review of our hotel. I am glad that you find all of our staff to be friendly and courteous, and that they were helpful for you during your stay. I am very sorry about the housekeeping issues you experienced. please be assured that I will address your concerns with our... More 

Level Contributor
13 reviews
10 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

This Hilton was alright. Almost sub-par in my opinion for the Hilton brand, but it wasn't bad. We did have a slight issue, but the front desk staff solved it immediately. They were friendly and accommodating to our late check-In. Parking is odd, make sure to ask for a parking card.

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Marshal A., I am sorry that you encountered a problem while staying with us but happy to learn that the front desk staff was able to resolve your concern quickly. Thank you for providing your review, we hope that you will choose to stay with us again in the future. Kind regards, Jody Hall General Manager More 

Seattle, Washington
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have mixed feelings about this place. People that work there really try to make your stay pleasant, and the breakfast buffet is above average even for Hilton. The property itself is a bit dated and can use a face lift, but maintained well. There is, however, one important problem (outside of the hotel's control) that would almost definitely affect... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear HHONORSDMND, Thank you for providing you review of our hotel. I am sorry that you found noise to be a problem for you during your recent stay. I will be sure to share your feedback as we review and plan upgrades for the hotel. Your business is important to us and we hope that you will consider staying with... More 

Juneau, United States
1 review
5 of 5 stars Reviewed 1 week ago

The smiling faces at the desk - morning and evening were so great! I felt truly welcome. Bell staff were attentive and engaging, great conversations on the shuttle! My stay was made more personal and therefore enjoyable by all these people. The room and hotel were clean and well kept, inside and out. I loved my tiny balcony and view... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Linda S., Thank you for taking time to share your review of our hotel. Our guest feedback is very important to us and we appreciate that you have provided yours. Our team strives to ensure that every guest feels genuinely cared for, valued and respected. I am very pleased that this was your experience. Thank you again for sharing... More 

Warren, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is one of the best I've stayed in. All the areas That I went into were quite clean and a pleasant atmosphere. The personnel were also pleasant and attentive to my needs. I would recommend this hotel, if your staying in the area.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Justus2cruise, I am very pleased that you enjoyed all aspects of your stay with us recently. Our goal is to ensure that every guest has a comfortable and productive stay and I hope that is what you encountered. Thank you for taking time to share your review with us. We hope that you will choose to stay with us... More 

Harrisonburg, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here while attending a conference at the U of O. A significant number of the 1200+ conference attendees were staying at this hotel, using a conference rate (although the front desk did not seem to be expecting our conference attendees). These experiences are specifically my own and I know that others had similar experiences. I arrived ahead of... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Erin C., Thank you for taking time to share your review of our hotel. Your comments are very much appreciated. I apologize for the service failures you experienced. Please be assured that we will address the encounters you had to ensure that these lapses do not happen again. Thank you again for providing this valuable feedback. We hope that... More 

Los Angeles, CA
Level Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After reading many online reviews concerning the noise from the trains, we were a bit worried but it turned out to be a non issue. We had 2 rooms high up facing the University and only heard the trains if we kept the balcony door open. We were here for 2 nights and had 2 rooms for a college visit.... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear RPV5, Thank you for taking time to share your review of our hotel. Your feedback is very much appreciated. I am pleased that you enjoyed a comfortable stay with us and that you found our location convenient to the neighborhood restaurants. Thank you again for sharing your comments. We look forward to taking care of you again. Kind regards,... More 

Goodyear, Arizona
Level Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall a very good hotel. Don't be suckered in to paying more for a "city view". Its not worth it. Apparently there is a new concert venue on that side of the hotel. The rock band started about 11 pm and played very loud till 2 am. The front desk was not aware of the concert so I don't blame... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Bob M., I apologize for the noise caused by the new bar across the street from the hotel. Please know that we are actively working with the owners of the bar to limit the outside noise from their facility. Thank you for sharing your review. We hope that you will choose to stay with us again in the future.... More 

Roseburg, Oregon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice hotel. Comfy bed and room was clean. Lots of noise....paper thin walls. If you drive a full size pickup, parking can be a pain if they're booked up. Great location and great food. Would stay again, and certainly use the ear plugs that they leave on the nightstand.

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Moto45, Thank you for taking time to share your review of our hotel. I am sorry that you encountered excessive noise. Your comments will be considered as we plan our upcoming renovations. Thank you again for providing your feedback. We hope to have opportunity to take care of you again in the future. Jody Hall General Manager More 

Hotel Review Summarization

What travelers say

  • Hot tub(5)
  • Very clean(4)
  • Friendly and helpful(3)
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119 photos of this hotel

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Bathroom (4)
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Room/suite (17)
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Dining (3)
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Hotel & grounds (5)
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