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Hilton Eugene

#9 of 33 Hotels in Eugene
GreenLeadersBronze level
3.5 of 5
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66 East 6th Avenue, Eugene, OR 97401
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1 room 1 adult
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Hilton Eugene
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718 Reviews from our TripAdvisor Community

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Spring Valley, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We booked a king suite. The room was clean and spacious. However, the hot water was not working properly, just luke warm showers on our last day there. If you do stay there, ask for a bathmat because the shower floor was so slippery, my back foot slipped getting out of the shower because the floor of the shower is... More 

Helpful?
Thank MichelleLovesCabo
Portland, OR
Level Contributor
137 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel serves as a hub of activity for visitors to the University of Oregon. While the lobby is a bit hectic, rooms are comfortable and sizable. The breakfast buffet is also pretty good. If you are looking for a solid place to stay near Univ of Oregon this is not bad.

Helpful?
Thank DougcpW
Eugene, United States
3 of 5 stars Reviewed 4 days ago NEW

Room was satisifactory, average hotel room. Had real glasses, which is nice. Noise in hallway ALL night. People don't realize others are trying to sleep. Talking on phones at 2am at the top of their lungs, we get it, you have a cell phone, woo hoo. Door slamming. Lots of street noise, which was very noticeable even on the 6th... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Andrea B
Alexandria, Virginia
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel could definitely use a face lift and some additional soundproofing; heard quite a bit of noise in my room. More than usual for a standard Hilton (they tend to be on the quiet side), but it was still better than a lower-tier hotel usually is. This is definitely a dated hotel and the rooms are showing wear. That... More 

Helpful?
Thank USR1
Gresham, Oregon
Level Contributor
166 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 1 week ago

The good news is this hotels is very clean and comfortable. Flat screens, good wifi, and comfortable beds. The Bathroom is a little tight, but beautiful. Hotel has a restaurant and bar on premise, both are very nice. The bad news might be that the Hotel is near a RR track and train makes a lot of noise. It is... More 

Helpful?
Thank GreshamJim
Portland, Oregon
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The downtown location is very close to everything. The bar in the lobby is convenient. The rooms are done tastefully, and the bed and linens are comfortable. Staff was friendly. Building is old and needs a facelift. Small downside, but noticable. Location outweighs everything else though.

Helpful?
Thank CrazyVikingSr
Marcola, United States
1 review
2 of 5 stars Reviewed 1 week ago

We were awakened multiple time during the night...3 am TRAIN...5:10 am FIREALARM; prankly pulled---8 am FIREALARM-under investigation!! Not recommended if you are looking forward to a good nights sleep. Sadly disappointed.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stacy T
Jody H, General Manager at Hilton Eugene, responded to this review

Dear Stacy T., I am very sorry about the disturbance with the fire alarms during your stay. Unfortunately we cannot control when these types of incidences occur, but I can assure you that they are very rare. Please also know that we will use this incident as an opportunity to improve our response and follow up to unexpected alarms. Kind... More 

Travelers are raving about these Eugene hotels

Eugene, United States
1 review
3 of 5 stars Reviewed 1 week ago

Fire alarm problems, went off multiple times late at night. Room was well worn, especially the bathroom...tile grout peeling, no cold water in bathroom sink. Small, cramped, especially for two bed room. Had to close closet to enter bathroom. Lobby was pretty. Staff were nice.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Caroline L
Jody H, General Manager at Hilton Eugene, responded to this review

Dear Caroline L., Thank you for sharing your review. I am very sorry about the unexpected fire alarms. Unfortunately we cannot control when these type of incidences occur, but we continue to use them as opportunities to improve our response to them and our follow up. I have shared your comments regarding your guest room with our property maintenance team... More 

las vegas, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Careful on room selection, one side of Hotel faces river and train tracks. Expect 3-6 Trains throughout the night with horns blaring. Understaffed, no valet or bellman service and no staff for dinner at the restaurant. I think the guy that seated us (host) was our server and cook lol.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ernest O
Jody H, General Manager at Hilton Eugene, responded to this review

Dear Ernest O., Thank you for taking time to share your review. We appreciate the opportunity to improve our products and services as a result of your feedback. I will discuss the staffing levels you experienced with our management team and ensure that they are carefully reviewing business levels and staffing appropriately. We hope that you will consider staying with... More 

Tacoma, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We experienced a disruption in our night's sleep when the fire alarm went off not once, not twice but THREE separate times. We received a free breakfast buffet to compensate us, but it would have been nice to have received a discount on our bill. Hotel appeared clean, but there were small items that remained on the carpeting for all... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Annette L
Jody H, General Manager at Hilton Eugene, responded to this review

Dear Annette L., I apologize for the unexpected fire alarms during your stay. Please know that this type of incident is very rare and not the norm for our hotel. I will discuss your concerns regarding the carpet with our housekeeping team and ensure that they are taking care of all areas appropriately. Thank you for taking time to share... More 

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