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Hilton Eugene

#9 of 33 Hotels in Eugene
GreenLeadersBronze level
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66 East 6th Avenue, Eugene, OR 97401
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Hilton Eugene
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607 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Bergen
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed yesterday NEW

I travelled to 5 different cities in USA & this hotel was by far the worst one. Ok lobby & bar but there it stops. Terrible room With not working aircondition. Decoration looked 30 years old and it was so warm in the room that i had problems to sleep. No minibar also. Avoid!!

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Bend, Oregon
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice Hotel, comfortable, great food/room service, customer service was friendly and helpful, additionally it is close to U of O. Honestly it was really great all around except for the 5:00 am wake up call from the Amtrak station that blows the whistle all morning! I hotel does provide ear plugs, and I did not use them because I did... More 

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Fresno, California
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hilton Eugene was a great experience. Easy to find and convenient to many locations in the downtown area of Eugene, Oregon. The front desk staff was very helpful and knowledgable of the surrounding area, even had a list of dining locations that worked well for my odd schedule and late night arrival. The room was clean and comfortable and... More 

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jodychall, General Manager at Hilton Eugene, responded to this review

dear WorldPhotographer68, Thank you for taking time to share your review of our hotel. Your feedback is very much appreciated. Our team members strive to ensure every guest feels cared for and valued and I am glad that this was your experience. i am also pleased that you found our downtown location convenient for your visit to Eugene. Thank you... More 

San Francisco Bay Area
5 of 5 stars Reviewed 6 days ago NEW

One of the few hotels in Eugene with a restaurant/bar on the premises. Convenient location to restaurants and Saturday market. We stayed in a "corner" room and it was very spacious. The rooms were clean and the staff very hospitable!

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear MattM0, Thank you for taking time to share your review of our hotel. Your feedback is very much appreciated. I am very pleased that you enjoyed your stay with us and the amenities that our hotel provides. We look forward to taking care of you again soon! Kind regards, Jody Hall General Manager More 

Brownsville, OR
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This Hilton is best simply because of location -- center of town, next to the Hult Center for the Performing Arts, and good parking. The restaurant is average, typically staffed by new hires, though the menu is decent -- high average.. (Personally, I recommend the Crab Chowder.) The bar is convenient and fully stocked, with a decent wine list. You... More 

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Gardener101, Thank you for sharing your review of our hotel. Our guest feedback is important to us and we appreciate that you have provided yours. Our goal is to create memorable experiences and we will use the feedback you have provided to help us achieve that goal. Thank you for choosing to stay with us, we hope you will... More 

Kennewick
2 reviews
5 of 5 stars Reviewed 1 week ago

Came here for a conference and was completely satisfied with the EVERYTHING, especially the service. The room was super clean and the view was great from the 11th floor. The staff was RIGHT THERE for our seminar.

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Robert A., Thank you for taking a moment to share your review about your experience while staying with us. Our team members strive to ensure every guest feels cared for, valued and respected, and I am very pleased that this was your experience. We hope that you will choose to stay with us again in the future! Kind regards,... More 

London, United Kingdom
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

we drove up from Gold Beach Oregon & needed to take the car we had hired back to the airport at Eugene the following morning but needed to get transport to the Amtrak station in Eugene for the 12.30 train to Seattle expecting to have to get a taxi to the station from the airport but were greeted when we... More 

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Lesleya887, Thank you for taking time to share your review of our hotel. I am very glad that you found our complimentary airport shuttle convenient and that you encountered great service while staying with us. We look forward to taking care of you again soon! Best regards, Jody Hall General Manager More 

Highlands Ranch, Colorado
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Initial impression of Hotel-nice hotel in central location of downtown Eugene. Not a newer hotel but appears to have recent remodel Room- nice setup and very large rooms. Mine had 2 beds. Recent remodel and no odors Bathroom-small bathroom area, maybe since it was an older design. A/C-Blows nice and cold Shower-nice shower with good pressure

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear BradS65, Thank you for taking time to share your review of our hotel. Our guest feedback is very important to us and we appreciate that you have provided yours. I am very glad that you enjoyed your stay with us and found your guest room to your satisfaction. Thank you again for your comments. We do hope that you... More 

Granite Falls, United States
1 review
3 of 5 stars Reviewed 1 week ago

Great Hilton hotel as always, but even on the 8th floor it was too loud. Car, trains etc. Rooms are nice and clean, but too hard to sleep. $15 for parking? This is Eugene not Seattle.. Seems odd when you can just park down the street for free. Breakfast is too much at $16. Food looked good, but again -... More 

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear James S., Thank you for sharing your review of our hotel. Your feedback is greatly appreciated. I am sorry that you experienced noise that disturbed your sleep. Please know that our guest rooms on the south side of the building are quieter than the north side and can be requested at check in, based on availability. We do hope... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

The staff at the Hilton Eugene was poorly trained in the kind of hospitality one expects from a Hilton Hotel. This chain has gone downhill. We stayed at the Hilton for several nights and found the staff to be young, inexperienced and somewhat vacuous. There was no sign of management anywhere.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Elizabeth M., We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Thank you again for your feedback and we hope you will consider staying with us again. Kind regards, Jody... More 

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