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Hilton Eugene

3.0 of 5 66 East 6th Avenue, Eugene, OR 97401
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Hilton Eugene
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Hilton Eugene
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539 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Spartanburg, South Carolina
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is located very convenient in the Down Town area of Eugene. Parking in the Garage underneath the Hotel. Lobby, rooms and the Exec Launch have been renovated. Very helpful and outstanding Hotel staff at every single place in the Hotel. Very friendly treatment of HHonors members (5 stars out of 5). One last thing: a train is a train... More 

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Wenatchee, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The hotel stay was ok. The dinning selection was limited. While trying to go to sleep, you could hear the cars and people outside like they were in your room and the parking gates didn't work very well.

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Michael S., I am very sorry that your recent stay with us did not meet your expectations. I will discuss your feedback with our hotel team and discuss how we can improve the services we provide and address the experience you encountered. While the hotel has two dining options with Share Bistro and Share Lounge, please know that there... More 

Renton, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff from check in, bell hop, to the coffee shop were amazing! I didn't like that you had to pay for internet and parking, especially when so many hotels offer these for free. The room I was in was on the second floor and they had a huge conference so it was a bit noisy.

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Christina G., Thank you for taking time to share your review of our hotel. You feedback is very much appreciated. Our team members strive to ensure that every guest feels exceptionally cared for, valued and respected and I am very pleased that you enjoyed your encounters with them. I am very sorry about the noise from the conference during... More 

Klamath Falls, Oregon
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stay here frequently for home football games. The rooms are always clean and the staff is great. Lots of food options within walking distance. There is underground parking which is easy to access 24 hrs a day if needed.

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear TripAdvisor Member, Thank you for sharing your feedback regarding our hotel. I am very glad that you find our hotel convenient for University of Oregon Athletic Events and local dining options. Our guest comfort is extremely important to us and I am happy that you are pleased with the services we provide. We hope that you will choose to... More 

Sheffield, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pleasant enough hotel and room, but throughout the night every train that passes through the town toots its horn! Enough to wake the dead , several times through the night. Parking was free for Hilton elite members. and yes, there are ear plugs on the nightstand

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear TripAdvisor Member, Thank you for taking time to provide your review. I am very sorry that the noise from local trains disturbed your stay. Please know that our rooms on the south side of the hotel can be quieter if you are sensitive to this type of noise. Thank you again for sharing your review. We do hope you... More 

bozeman, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

what a great place to stay! customer service was excellent. room was very nice and comfortable. location superb! room service was good. restaurant food was ok. slept great and felt at home. we would stay here again in a heartbeat!

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Nicole H., I am very pleased that you had a wonderful experience at our hotel, and that you found our downtown location superb for your visit to Eugene. Our team member's number one goal is to ensure that every guest feels cared for, valued and respected and I am glad to read that they met their goal with your... More 

Medford, Oregon
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The weekend we stayed at the Hilton was a busy one, as it appeared that there were All State Choir guests, Volleyball tournament guests, and colorful participants with the lingering odor of pot about them who had arrived for a concert in town. This odor also seemed to permeate the halls as the evening wore on. The busyness in particular... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write a review about your recent stay at our hotel. I am very sorry that our efforts fell short of your expectations in some areas. Guest feedback is very important to us and we are taking your comments into consideration as we improve our guest experience. We hope to have... More 

Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

Clean, updated room. Nice pillows. Comfortable mattress. Quiet heating/cooling. A little noise from train but wasnt bad. Close to great restuarants. Staff very helpful and friendly. Restuarant had good breakfast buffet.

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Brian K., Thank you for sharing your review of our hotel. I am very pleased that you enjoyed your stay in our recently renovated guest rooms and that you had a comfortable stay with us. Our staff strives to provide excellent hospitality and I am happy that you found them to be very helpful. Your feedback is important to... More 

Eugene, United States
1 review
4 of 5 stars Reviewed January 16, 2015

Hilton Eugene is a great hotel with close proximity to the Amtrak train station. The rooms are nice and clean and the workout center and pool/hot tub are good. There is a little noise from the train, but rooms have ear plugs for your use if you're sensitive. The Internet access is not good. I was charged for Internet but... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Lowell W., Thank you for taking some time to share your feedback regarding your stay with us. I am happy that you found our location convenient, and that your guest room met your expectations. I do apologize about the Internet challenges you experienced and understand the importance of a good reliable connection. Please know that I will investigate the... More 

Virginia Beach, Virginia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2015

Second stay here and am very satisfied with this hotel. The rooms are quiet and comfortable. The bathrooms are a bit in the small side. The hot water is really hot and endless. The in hotel restaurant breakfast buffet is very good and has a lot of variety including fresh berries and a European style selection of meats and cheeses.... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear H_Virginia, Thank you for providing your review of our hotel. Our guest feedback is very important to us and we greatly appreciate that you have provided yours. We are very excited about our Hilton breakfast buffet and I am pleased that you enjoyed the selections that we offer. I am also happy that you found your guestroom to be... More 

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Additional Information about Hilton Eugene

Address: 66 East 6th Avenue, Eugene, OR 97401
Phone Number:
Location: United States > Oregon > Eugene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Eugene 3*
Number of rooms: 270
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Also Known As:
Hilton Eugene And Conference Center
Hilton Eugene Hotel Eugene
Eugene Hilton
Hotel Style:
#3 Green Hotel in Eugene
#7 Business Hotel in Eugene

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