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Hilton Eugene

#9 of 33 Hotels in Eugene
GreenLeadersBronze level
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66 East 6th Avenue, Eugene, OR 97401
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604 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco Bay Area
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

One of the few hotels in Eugene with a restaurant/bar on the premises. Convenient location to restaurants and Saturday market. We stayed in a "corner" room and it was very spacious. The rooms were clean and the staff very hospitable!

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Brownsville, OR
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

This Hilton is best simply because of location -- center of town, next to the Hult Center for the Performing Arts, and good parking. The restaurant is average, typically staffed by new hires, though the menu is decent -- high average.. (Personally, I recommend the Crab Chowder.) The bar is convenient and fully stocked, with a decent wine list. You... More 

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Kennewick
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Came here for a conference and was completely satisfied with the EVERYTHING, especially the service. The room was super clean and the view was great from the 11th floor. The staff was RIGHT THERE for our seminar.

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Robert A., Thank you for taking a moment to share your review about your experience while staying with us. Our team members strive to ensure every guest feels cared for, valued and respected, and I am very pleased that this was your experience. We hope that you will choose to stay with us again in the future! Kind regards,... More 

London, United Kingdom
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we drove up from Gold Beach Oregon & needed to take the car we had hired back to the airport at Eugene the following morning but needed to get transport to the Amtrak station in Eugene for the 12.30 train to Seattle expecting to have to get a taxi to the station from the airport but were greeted when we... More 

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Lesleya887, Thank you for taking time to share your review of our hotel. I am very glad that you found our complimentary airport shuttle convenient and that you encountered great service while staying with us. We look forward to taking care of you again soon! Best regards, Jody Hall General Manager More 

Highlands Ranch, Colorado
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Initial impression of Hotel-nice hotel in central location of downtown Eugene. Not a newer hotel but appears to have recent remodel Room- nice setup and very large rooms. Mine had 2 beds. Recent remodel and no odors Bathroom-small bathroom area, maybe since it was an older design. A/C-Blows nice and cold Shower-nice shower with good pressure

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear BradS65, Thank you for taking time to share your review of our hotel. Our guest feedback is very important to us and we appreciate that you have provided yours. I am very glad that you enjoyed your stay with us and found your guest room to your satisfaction. Thank you again for your comments. We do hope that you... More 

Granite Falls, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Great Hilton hotel as always, but even on the 8th floor it was too loud. Car, trains etc. Rooms are nice and clean, but too hard to sleep. $15 for parking? This is Eugene not Seattle.. Seems odd when you can just park down the street for free. Breakfast is too much at $16. Food looked good, but again -... More 

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear James S., Thank you for sharing your review of our hotel. Your feedback is greatly appreciated. I am sorry that you experienced noise that disturbed your sleep. Please know that our guest rooms on the south side of the building are quieter than the north side and can be requested at check in, based on availability. We do hope... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

The staff at the Hilton Eugene was poorly trained in the kind of hospitality one expects from a Hilton Hotel. This chain has gone downhill. We stayed at the Hilton for several nights and found the staff to be young, inexperienced and somewhat vacuous. There was no sign of management anywhere.

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Elizabeth M., We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Thank you again for your feedback and we hope you will consider staying with us again. Kind regards, Jody... More 

Travelers are raving about these Eugene hotels

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

we had three rooms for our family for son's graduation from the U of Oregon, we were upgraded to a parlor suite that made our trip totally enjoyable. thank you Hilton Eugene, OR Staff! we will always stay with you when we visit Eugene

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear William D., Congratulations on your son's graduation! I am very happy that you enjoyed your stay with us. Thank you for taking time to share your review, we look forward to taking great care of you again soon! Best regards, Jody Hall General Manager More 

austin tx
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While this place is not cheap, it was the best value hotel in the two weeks that my wife and I toured Oregon. We stayed three nights, the staff was constantly professional, the surroundings always clean and in order, the elevators quick. The hotel is located in the center of everything. The room was always made impeccably, and there were... More 

Was this review helpful? Yes 1
jodychall, General Manager at Hilton Eugene, responded to this review

Dear 78armadillo, I am very glad that you enjoyed your three day stay with us and found all aspects of the hotel to meet your expectations. I am also happy that you enjoyed our central downtown location. Thank you for taking time to share your review of our hotel. We do hope that you will choose to stay with us... More 

Honolulu, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The facility is nice and the food was good. The train is loud and sounds off multiple times a day and night. We were not given our rooms on time but it was the very clean and the beds were comfortable! Thats the most important to me.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear TripAdvisor Member, Thank you for sharing your review of our hotel. i am very sorry that we were not able to get you into your guest room on time. We will make sure that our team members are focused on meeting this expectation, regardless of business levels. I am glad that you found your room very clean and comfortable.... More 

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