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Hilton Eugene

#10 of 33 Hotels in Eugene
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66 East 6th Avenue, Eugene, OR 97401
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Hilton Eugene
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591 Reviews from our TripAdvisor Community

Traveler rating
    187
    178
    125
    76
    25
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125
138
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225
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hayward, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I appreciate the wonderful service that I received this weekend! Friday night I was met with smiles from Patrick and Camden. This morning Ailea and Mea made sure all of my items met with my dietary restictions and this this is on the heels of over hearing a conversation. Mary was also making sure my wine glass was in good... More 

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Mia L., Thank you for sharing your wonderful comments regarding the service you received from several of our restaurant and lounge team members! I will be sure to share your your comments with each of them and thank them for taking great care of you! Thank you also for your loyalty to our hotel. We look forward to taking... More 

Cincinnati, Ohio
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is within walking distance to many restaurants and the University. It was also very close to outdoor activities. Very clean room and good beds. We could sometimes hear the person in the room next door, but it wasn't overly disturbing and that's typical of most hotels. We were on the 8th floor and were on the side of... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear LGTrav., Thank you for taking some time to share your review of our hotel. Our guest feedback is very important to us and we appreciate the opportunity it provides to improve our products and services. I am happy that you found our location convenient to the University and that you able to enjoy some of the many local restaurants... More 

Portland, Oregon
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a conference. The staff was very friendly and helpful. The rooms have been updated and are very nice. The hotel is also in a convenient locations, within walking distance of restaurants. I'd stay here again.

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Alison F., Thank you for providing your review of our hotel. I am certainly pleased that you found our staff to be friendly and helpful and that you were able to take advantage of our downtown location to experience Eugene. Your feedback is very much appreciated. We hope that you will choose to stay with us again in the... More 

Ashland, Oregon, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

They couldn't move me because the hotel was full. VERY noisy facility. You can hear between the walls and the hall. Staff was nice but offered no alternatives except that I bear it. No ear plugs or anythiung. I was miserable for two nights. On the third they moved me. The opposite side of the hotel faces a busy street... More 

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Susan R., Thank you for sharing your review of our hotel. I am very sorry that noise was a problem for you while staying with us. I will be sure to share your feedback with our team as we continue to work to improve our guest experience. Your feedback is very important to us and we appreciate that you... More 

Travelers are raving about these Eugene hotels

Newport, United States
1 review
5 of 5 stars Reviewed 1 week ago

Attended a three day conference. Conference rooms, facilities, lobby, food service areas were all very clean and well maintained. Enjoyed the my very quiet room at the end of each day. Hotel staff were all professional, friendly, but not intrusive. Great experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Mark H., I am very happy to read that you had a positive experience while staying with us recently, and that you found our hotel staff to be friendly and professional. Thank you for taking time to share your review of our hotel. Our guest feedback is important to us and we appreciate that you have provided yours. We... More 

Aurora, Oregon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Love the brand, and the hotel, the staff were less than accommodating. Seriously, the staff at McDonalds are more caring and more interested in me than anyone here. I checked in on Friday afternoon, had to call the desk 4 different times: to get the internet passcode, parking pass, extra pillows and water I had requested online prior to my... More 

Review collected in partnership with Hilton Hotels & Resorts

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Nancy G., Thank you for sharing your review. I greatly appreciate the opportunity to address your concerns and improve our hotel services as a result. I am very sorry that you experienced lackluster service while staying with us. Please be assured that I will address your experience with our team members to ensure that this type of experience doesnt... More 

Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Arrival was efficient and very friendly. The food from the in-house restaurant was great! Our breakfast was epic! The staff was friendly, and our room was clean and lovely. We had a wonderful time at our conference and only enhanced by the wonderful hotel experience. Thank You, Hilton!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Tammy Lea J., Thank you for taking a moment to provide your review of our hotel. Your feedback is very much appreciated. I am very pleased that you enjoyed all aspects of your stay with us. An epic breakfast is truly a great way to start your day! We look forward to having the opportunity to take care of... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a great place to stay, The staff are Great , service is Good. Rooms are very clean and nice. Shuttle service is convenient Don't miss the continental breakfast, (omelette is brilliant) !! Good value for the Room Rate. Just enjoyed the stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Surya V., Thank you for taking a moment to share your review of our hotel. Your feedback is very much appreciated. I am pleased that you enjoyed your guestroom and our Hilton breakfast. Our team strives to deliver exceptional hospitality and I am glad that you found them meeting their goal. We look forward to having the opportunity to... More 

Great Bend, United States
1 review
5 of 5 stars Reviewed 1 week ago

We used the shuttle service frequently. They took us to the games and to other restaurtants and bars Great Staff!!! The breakfast buffet was great! Awesome omelets! Beds were just right with lots of pillows

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Chris J., Thank you for your review of our hotel. I am very glad that you found our shuttle service convenient for you and that you were able to explore Eugene during your recent visit. I am also pleased that you enjoyed our Hilton Breakfast Buffet and our Hilton Serenity bed. We hope that you will choose to stay... More 

Ashland, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel rooms in Eugene can be surprisingly difficult to come by on a Saturday evening in early May. Several places were booked solid. Should I do it? Should I splurge on the Hilton? I did, and so glad to have done so. Very courteous, attentive front-desk staff. Comfy, king-sized bed. I slept well, not bothered at all by the sound... More 

Was this review helpful? Yes 1
jodychall, General Manager at Hilton Eugene, responded to this review

Dear TruthTeller455, Thank you for sharing your review of our hotel. Your feedback is very much appreciated. I am very glad that you enjoyed a comfortable stay with us and that you found our staff to be courteous and attentive. Your business is very important to us and we hope that you will choose to stay with us again. Best... More 

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