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Hilton Eugene

#11 of 33 Hotels in Eugene
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66 East 6th Avenue, Eugene, OR 97401
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Hilton Eugene
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Hilton Eugene
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551 reviews from our community

Traveler rating
    166
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    121
    73
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oregon
Top Contributor
135 reviews 135 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First stay at Hilton Eugene. Usually stay at Hilton Garden Inn -Gateway but compNy moved us. I enjoyed the stay. Nice location, different feel all together. Full service facility including a nice lounge and restaurant. Right next store to the Hult Center if you are taking in the arts. Room was nice, small, but well appointed and quiet. Other reviewers... More 

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Salem, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Fantastic location near restaurants, entertainment, etc. Room is not well insulated from noise from busy street and trains. Older facility. Room decor is average. Breakfast buffet is very good. Check-in and check-out is efficient.

Review collected in partnership with Hilton Hotels & Resorts

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Longview, Washington
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here three nights and had a very positive experience and will stay again. The trains didnt wake even tho we were on the "train side" of the hotel...on the 9th floor. The room was very comfortable. Our only complaint is with the chain's policy of no free wifi unless you are at their top level of their rewards... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear TripAdvisor Member, Thank you for providing your review of our hotel. I am glad that enjoyed your stay overall and that you found our rooms to be comfortable. I will be sure to share your concerns regarding our wireless Internet fees with the appropriate management. Thank you again for taking some time to share your comments. We do hope... More 

Grants Pass, Oregon
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The 1st night was ok, except the trains passing through all night. The next day, we woke up and my wife went downstairs to the first of 4 days of her medical conference. I went to have a overpriced breakfast. Later that afternoon I returned to our room to discover Housekeeping had our door propped open with no one in... More 

Was this review helpful? Yes 1
jodychall, General Manager at Hilton Eugene, responded to this review

Dear PBJ888, Thank you for taking time to share your feedback regarding your recent stay. I am very sorry that you were not happy with your experience at our hotel. Please be assured that I will address your concerns with our housekeeping manager and our front desk manager. Please also know that I am available to discuss your stay with... More 

forest Grove, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The waitress, Sierra Sobel-Smith was the BEST! She rose beyond our expectations. Sierra helped us pick amazing food to eat. She was right! Delicious food every time. We loved her charming personality.

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Cindy R., Thank you for sharing your review of our hotel. Your feedback is very much appreciated. I will be sure to share your wonderful comments about Sierra and Shawn with them and their teams. I am very happy that you enjoyed your stay with us and found our restaurant food and service to be outstanding as well as... More 

Redmond
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: Comfortable. All amenities you need. Kind and friendly staff. --- beds comfortable for sleeping. Covered parking garage. Nice for how much it rains in Eugene. hotel supplies ear plugs. Cons: close to RR track and conductor blows his whistle as he passes through downtown. ... it woke me up between 4:30 and 4:45 :-(

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Diana673, Thank you for taking time to provide your review of our hotel. Our guest feedback is very important to us and we appreciate that you have provided yours. I am very pleased to read that you enjoyed the amenities we have to offer and that you found our beds to be comfortable. Our team members pride themselves on... More 

Top Contributor
299 reviews 299 reviews
43 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

We went as a couple for business this week and had a wonderful stay here. THE SLEEP IS AMAZING. At home we have an extremely comfortable bed and it doesn't compare. We slept hard and I was so well rested for each day's run on the Precor treadmill downstairs. When I was done running I stopped to get my husband... More 

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Newlovenewlife2012, I am very happy to read that you enjoyed very comfortable nights sleep while staying with us, and that you were able to take advantage of our Hilton Precor Fitness facility. I am sure our pastry Chef is also pleased that you enjoyed that late night dessert! Thank you for choosing to stay with us for your recent... More 

St. Louis, MO
Top Contributor
185 reviews 185 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel was recently updated I suspect. Nice, clean, comfy, but rooms are a bit small. No big deal though. Within walking distance of a bunch of restaurants. Family friendly. Staff is helpful. Bar and restaurant with coffee bar onsite

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jodychall, General Manager at Hilton Eugene, responded to this review

Dear Januarybride01, Thank you for sharing your feedback about our hotel and your recent stay with us. I am happy to read that you found our recently renovated rooms to be clean and comfortable. I am also pleased that you were able to enjoy some of the many great restaurants and activities that are available in our downtown neighborhood! Thank... More 

Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is wonderful!! From the staff, who was so friendly and always helpful and was upgrade to a suite, because of being a Hilton gold member. The room was huge and the beds are so comfortable! The whole hotel has been very tastefully remodeled and feels fresh and classy.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Denise G., Thank you for sharing your review of our hotel. I am glad that you were pleased with the outcome of our recent renovation. I am also happy that you found all of our staff to be friendly and helpful. we do hope that we will have the opportunity to take great care of you again in the... More 

Salinas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great stay. Hotel staff was great! They were very helpful in finding great dining experiences in the area. The bellmen/shuttle drives went above and beyond to help me get to my destinations and answer any questions I had regarding the area. True customer service.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
jodychall, General Manager at Hilton Eugene, responded to this review

Dear Sandy F., I am very pleased that you had a great stay with us and enjoyed true customer service from the team members that you encountered. All of our team members strive to deliver the very best in Oregon Hospitality, and I am very happy to read that you experienced this. Thank you for taking time to share your... More 

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