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BEST WESTERN Dallas Inn & Suites

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250 Orchard Drive, Dallas, OR 97338
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Best prices for: 1 room 1 guest
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BEST WESTERN Dallas Inn & Suites
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BEST WESTERN Dallas Inn & Suites
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113 Reviews from our TripAdvisor Community

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Traveler rating
    49
    36
    11
    10
    7
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50
28
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Seattle
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago NEW

We were only there for a couple of nights but we found the hotel to be very clean and pleasant. My only complaint is that the maid service missed us on the first day and we had no coffee replenished for the pot in our room and we also had to go down and get some clean hand and bath... More 

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Hello nanababs2015, Thank you for taking the time out of your day to tell us about your stay with us at Dallas Inn & Suites. I am happy to hear that you enjoyed your time with us, and we will continue to strive to improve our service to our guests. I will speak to housekeeping about fully restocking amenities in... More 

United States
1 review
2 of 5 stars Reviewed 1 week ago

We won't be staying here again, I felt it was very over priced for what it was and we had a discount as we were part of a wedding group. This hotel is on desperate need for some updates and our sheets were not clean. At the very least they need to lower their prices!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Hello Summer W. Thank you for telling us about your stay with us at Best Western Dallas Inn and Suites, and I am sorry that it did not meet your expectations. We are currently undergoing projects to update our property and plan to be finished with all of them at the end of 2017. If there is anything other concerns... More 

Oklahoma City, Oklahoma
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights while visiting family. Not our first time at this hotel either. When we first arrived and got to our room it looked like the room had been cleaned however the bathroom had not been cleaned completely. We told front desk and they were very apologetic and even upgraded us to a much larger room/suite. We... More 

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Dear Firststrike, I would like to thank you for taking the time to tell us about your stay with us at Dallas Inn & Suites. It was a pleasures seeing both you and your family here again. We always enjoy seeing faces we know. Housekeeping and I have spoken and I have reminded them that while we are in our... More 

Springfield, Oregon
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We are frequent travelers and always stay at B.W. hotels. We where surprised at a couple of things here. One was that they had no pool only a hot tub, the other was that the room we received had a strong odder of wet dog. It was great that we got our upgrade and the staff was very friendly too.... More 

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Hello Doug, Thank you for taking the time to let us know about your stay with us at Best Western Dallas Inn & Suites. We do not offer a swimming pool here at our property. Instead, we offer a swim spa which is a bit more family friendly. This is because while it is slightly bigger than a hot tub... More 

Dallas, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

They did not have my reservations, did not honor the one I had, even though I had my reservation number and paperwork. Gave me a smoking room even though I had a nonsmoking reservation. My reservation was for two days and they checked me out after one day. After showing my reservation again, I stayed in the same smelly room.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Dear Ms. Klassen, I wish to apologize once more for the confusion that you experienced during your stay with us. I have been working personally with both Central office as well as our technicians to see why we received your reservations the way they did. I do not want you to think that this is not a matter that we... More 

Spokane WA, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We were pleased with our stay. I'd booked it for 3 adults - my husband didn't make it for the 1st night, and our son left after 2 nights. But I think we all agreed it was comfortable, clean. We were in the area for an event in McMinnville, but were unable to find a room for the period of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Hello Jennifer W K, I am happy to hear that you enjoyed your stay with us at Dallas Inn & Suites even if we were so far from Mcminnville. While I have not been able to install and elevator yet, the owner and myself did go around and adjusted the thermostats to a more comfortable temperature with the heat we... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was very neat and clean. The staff is very attentive and polite. The breakfast was great and a staff representative was there the entire time. Check in and out was very smooth. They have everything you need for you stay, which is nice. The internet connects also.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Hello Theresa, I wanted to thank you for taking the time out of your day to review your stay with us at Best Western Dallas Inn & Suites. I am happy to hear that all of our staff was polite and our internet worked for you. We try to make ourselves as available to our guests as possible so their... More 

Ontario, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

The staff was especialy helpful while I was there, my 71 yr old mother got sick and the lady at the front desk(even though pregnant) didn't mind helping me out with what ever I needed. The rooms are clean and nice, there is a lap pool and and the staff are the best

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Hello Misty, I am so pleased to hear about your experience with us at Best Western Dallas Inn. We strive to make each guests stay one they will remember positively. When you informed me upon check out the lengths that Bonnie had gone for you I knew that Bonnie not only meet but raised our bar. For that Bonnie has... More 

Bend, Oregon
Level Contributor
127 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 7, 2015

We felt fortunate to get a room. From what we learned, this hotel frequently is full nightly. In fact, when I tried to get reservations 3 weeks earlier, there was nothing available. I kept checking, and got a King room days before our trip. The graduation party we were attending was 10 miles west of Dallas, so really didn't want... More 

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Hello Sued 1955, Thank you for taking the time to review about your stay at Best Western Dallas Inn & Suites. I am glade that we were able to accommodate you for the High School Graduations. I will have maintenance take a look at your AC unit to see if anything can be done concerning the noise and I apologize... More 

Tempe, Arizona
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 3, 2015

The property is fine and the front desk was always friendly and helpful. My only concern is that the carpet had not been cleaned (and really needed to be) before we arrived. The breakfast is the standard buffet fair, not great not bad.

Was this review helpful? Yes
Sarah W, Manager at BEST WESTERN Dallas Inn & Suites, responded to this review

Hello CLPope Thank you for taking the time to tell us about your stay with us at Best Western Dallas Inn & Suites. It was brought to my attention Wednesday that unfortunately our vacuum cleaners were not functioning properly. I am pleased to inform you that they have been fixed and our floors are cleaned. If you have any more... More 

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