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Monarch Hotel and Conference Center

Certificate of Excellence
3.0 of 5
Hotel website
12566 S.E. 93rd Avenue, Clackamas, OR 97015
Monarch Hotel and Conference Center
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Ranked #4 of 7 Hotels in Clackamas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Hawaiibound02 Seattle, WA
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149 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, WA
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here many times and we have had relatives stay here when they are in town, since it was close to my mother's house. We've eaten many times here as well as my mom loved the coconut shrimp. Good food in restaurant and bar. The hotel is a bit older but I've never had a problem with anything... More 

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MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Hawaiibound02 - Thank you for taking the time to post about the Monarch Hotel and Sam's Restaurant & Lounge. We agree with your mom -the coconut shrimp is delicious! Thank you also for your suggestion about the outlets for phone charging on the nightstands. We are looking into that! More 

Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just stayed one night on our way back home to Seattle from Vegas. The price was right for a jacuzzi room, but not very comfortable! There was an odd smell to the room, can't quite figure out what it is, almost salty? Opened the windows but it doesn't help! A little noisy with people running the halls but it didn't... More 

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New York City, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 11, 2015

I feel like the business/conference maven these days....but that's the way it is! My room was very clean, my bed was very comfortable, and the staff was kind and helpful. The restaurant is decent. The bar had a marionberry lemon drop which was DELICIOUS. It's not convenient to either the airport or downtown, but the MAX train is close enough... More 

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MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Courtney711 - Thank you for sharing your comments about your recent stay at the Monarch. We are pleased to hear that you found your accommodations clean and comfortable and the staff helpful and kind. We are also glad that you had a chance to enjoy Sam's Restaurant & Lounge - especially the Marionberry Lemon Drop! Courtney, we hope to... More 

Jacksonville Oregon
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 29, 2015

The room was clean ( I am a freak about this so I always bring lysol) The beds was not super comfy and the staff was less than friendly- we will give it another try because it was in a good location for us and as I said clean is the most important to me

Was this review helpful? Yes 1
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Banjo7 - Thank you for taking the time to share your review of the Monarch. We are glad to hear that you found our accommodations clean to your standards! Your comments regarding the friendliness of the staff will be shared at our management staff meeting. The Monarch features Sam's Restaurant which is open for breakfast, lunch and dinner daily... More 

Dallas, Texas
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed January 21, 2015

Property is seriously dated. The rooms have had some recent renovations but the rest of the property is trapped in time. Especially the bright Neon sign outside. I find the small flight of stairs leading to the elevator incredibly poor design with baggage. Hotel is pretty far from both downtown and the airport. And I cannot believe they do not... More 

Was this review helpful? Yes 2
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear JKNY329_10 - Thank you for taking the time to share your comments about the Monarch Hotel. We are sorry to hear that your did not care for the hotel's décor or location as it relates to downtown and the airport. We apologize that housekeeping missed putting the conditioner in your room. Shampoo and conditioner are provided as a standard... More 

Vancouver, Washington
Top Contributor
91 reviews 91 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed January 2, 2015

We went to a New Years Eve celebration and had a prime rib dinner. The prime rib had no flavor at all and the green beans seemed to be just boiled with no seasonings. The lettuce on the salad did not appear to be fresh. This was a tasteless overpriced dinner. Too bad because years ago the Monarch had a... More 

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MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear VancouverLeslie - Please accept our apologies for your New Year's Eve meal. Please know that our Restaurant Supervisor would have gladly had your meals re-made or replaced for you if they did not meet your expectations. Unseasoned food and limp lettuce are not our standard! Thank you for taking the time to post. We hope you will try us... More 

Bend, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2014

Room was very nice~ upgraded. classy style. But ~ Very ucky white stain on bedskirt? was gross. I'm sure I know what it was~ Nasty~ When I left that morning to go to my conference , I hadn't checked out yet so went back to my room at 9:30am and the maid was there and had already cleaned my room?... More 

Was this review helpful? Yes 1
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Rowehall - Thank you for sharing your comments about your recent stay at the Monarch. Your comments have been shared with our Executive Housekeeper as well as the Food & Beverage manager so that the issues listed may be addressed. We appreciate you taking the time to post. Thank you again! More 

Portland, Oregon
Top Contributor
55 reviews 55 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 4, 2014

Accommodations were very nice, with updated rooms. The service was exceptional, the restaurant and lounge very attractive. The reason is not 5 starts is because the pool is outside and there is no hot tub. That would have put this hotel over the top!-

Was this review helpful? Yes 1
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear GauchoHans - Thank you for taking the time to review your stay at the Monarch Hotel. We are pleased to hear that you enjoyed your accommodations and found the service from the staff exceptional. We hope your next visit will be in July or August so you may enjoy the somewhat elusive Oregon sunshine and take a dip in... More 

Washington State
Top Contributor
100 reviews 100 reviews
37 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed November 24, 2014

This hotel is seriously old school. The rooms are tiny tube rooms with your basic California style vanity outside the tub and shower room, with bed, tv, chair, refrig, coffee maker, small desk. The hallway carpets are dirty and in need of a good cleaning. We chose to stay here because of the good reviews and poor reviews of other... More 

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MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Wilma58: Thank you for taking the time to review your recent stay at the Monarch. We are sorry to hear that you did care for your accommodations. We do have new hallway carpeting on the agenda and unfortunately our gift shop closed three years ago (with the Clackamas Town Center and Target across the street it is just not... More 

Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

Pat Evans in the restaurant, he has very amazing customer service skills! Friendly and warm, and surely someone I would love to have as a team member! Way to go Monarch employees! And also this hotel has a great location.

Was this review helpful? Yes 2
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Rickieboi33 - Thank you for taking the time to post about your experience in Sam's Restaurant and our staff member, Pat Evans. We love having him on our team! Rickie, we hope to see you again soon! More 

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