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All 7 Clackamas hotels

Monarch Hotel and Conference Center

3.0 of 5 Hotel   |   12566 S.E. 93rd Ave., Clackamas, OR 97015
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Monarch Hotel and Conference Center
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Ranked #4 of 7 Hotels in Clackamas
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 weeks ago
banjo7 Jacksonville Oregon
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146 reviews from our community

Traveler rating
    50
    48
    27
    8
    13
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30
23
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45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville Oregon
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The room was clean ( I am a freak about this so I always bring lysol) The beds was not super comfy and the staff was less than friendly- we will give it another try because it was in a good location for us and as I said clean is the most important to me

Was this review helpful? Yes
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Banjo7 - Thank you for taking the time to share your review of the Monarch. We are glad to hear that you found our accommodations clean to your standards! Your comments regarding the friendliness of the staff will be shared at our management staff meeting. The Monarch features Sam's Restaurant which is open for breakfast, lunch and dinner daily... More 

Dallas, Texas
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 21, 2015

Property is seriously dated. The rooms have had some recent renovations but the rest of the property is trapped in time. Especially the bright Neon sign outside. I find the small flight of stairs leading to the elevator incredibly poor design with baggage. Hotel is pretty far from both downtown and the airport. And I cannot believe they do not... More 

Was this review helpful? Yes 1
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear JKNY329_10 - Thank you for taking the time to share your comments about the Monarch Hotel. We are sorry to hear that your did not care for the hotel's décor or location as it relates to downtown and the airport. We apologize that housekeeping missed putting the conditioner in your room. Shampoo and conditioner are provided as a standard... More 

Vancouver, Washington
Top Contributor
78 reviews 78 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed January 2, 2015

We went to a New Years Eve celebration and had a prime rib dinner. The prime rib had no flavor at all and the green beans seemed to be just boiled with no seasonings. The lettuce on the salad did not appear to be fresh. This was a tasteless overpriced dinner. Too bad because years ago the Monarch had a... More 

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MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear VancouverLeslie - Please accept our apologies for your New Year's Eve meal. Please know that our Restaurant Supervisor would have gladly had your meals re-made or replaced for you if they did not meet your expectations. Unseasoned food and limp lettuce are not our standard! Thank you for taking the time to post. We hope you will try us... More 

Bend, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2014

Room was very nice~ upgraded. classy style. But ~ Very ucky white stain on bedskirt? was gross. I'm sure I know what it was~ Nasty~ When I left that morning to go to my conference , I hadn't checked out yet so went back to my room at 9:30am and the maid was there and had already cleaned my room?... More 

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MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Rowehall - Thank you for sharing your comments about your recent stay at the Monarch. Your comments have been shared with our Executive Housekeeper as well as the Food & Beverage manager so that the issues listed may be addressed. We appreciate you taking the time to post. Thank you again! More 

Portland, Oregon
Top Contributor
55 reviews 55 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 4, 2014

Accommodations were very nice, with updated rooms. The service was exceptional, the restaurant and lounge very attractive. The reason is not 5 starts is because the pool is outside and there is no hot tub. That would have put this hotel over the top!-

Was this review helpful? Yes 1
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear GauchoHans - Thank you for taking the time to review your stay at the Monarch Hotel. We are pleased to hear that you enjoyed your accommodations and found the service from the staff exceptional. We hope your next visit will be in July or August so you may enjoy the somewhat elusive Oregon sunshine and take a dip in... More 

Washington State
Top Contributor
100 reviews 100 reviews
38 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed November 24, 2014

This hotel is seriously old school. The rooms are tiny tube rooms with your basic California style vanity outside the tub and shower room, with bed, tv, chair, refrig, coffee maker, small desk. The hallway carpets are dirty and in need of a good cleaning. We chose to stay here because of the good reviews and poor reviews of other... More 

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MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Wilma58: Thank you for taking the time to review your recent stay at the Monarch. We are sorry to hear that you did care for your accommodations. We do have new hallway carpeting on the agenda and unfortunately our gift shop closed three years ago (with the Clackamas Town Center and Target across the street it is just not... More 

Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

Pat Evans in the restaurant, he has very amazing customer service skills! Friendly and warm, and surely someone I would love to have as a team member! Way to go Monarch employees! And also this hotel has a great location.

Was this review helpful? Yes 2
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Rickieboi33 - Thank you for taking the time to post about your experience in Sam's Restaurant and our staff member, Pat Evans. We love having him on our team! Rickie, we hope to see you again soon! More 

Massillon, Ohio
1 review
5 of 5 stars Reviewed November 4, 2014

This hotel is awesome. Also, it is walking distance from a great mall. I ate breakfast at the hotel. It was very delicious. Pat Evans gave a briefing on what shopping was available. He was friendly, had a great hospitable personality and loved his job. I really had an enjoyable visit. The rooms were very clean and comfortable. I will... More 

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MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Judy - Thank you for taking the time to post about your experience with Pat Evans. We are happy to hear that he provided such exemplary service for you and that you enjoyed your visit. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed October 25, 2014

I was in the area and told that the bar had a good happy hour so i went in to try it out. Michelle was bartending and was very friendly and knowledgeable about the beers that were on tap. The food was also very good. I would definitely go back to have the amazing service that michelle gave me!

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MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Nick - Thank you for taking the time to post about your recent experience in Sam's Lounge. We are glad to hear that you found Michelle's service amazing and enjoyed the food and beer selections. Nick, we appreciate your business and hope to see you again soon! More 

United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 22, 2014

This is one of two places I typically stay when in Portland for shopping. It is easily accessible off the I205 and a block away from Clackamas Town Center. I have also always been granted a lower rate than quoted if one is posted online. This trip was odd, however. I requested a room with 2 queen beds and a... More 

Was this review helpful? Yes
MonarchClackamas, Director of Sales at Monarch Hotel and Conference Center, responded to this review

Dear Kip: Thank you for posting about your recent stay here at the Monarch. We are happy to hear that we are one of your preferred hotels while enjoying the fantastic shopping in Clackamas! I am sorry we were not able to accommodate your room request this past visit. Though we do have 100 rooms with two queen beds, all... More 

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Additional Information about Monarch Hotel and Conference Center

Address: 12566 S.E. 93rd Ave., Clackamas, OR 97015
Phone Number:
Location: United States > Oregon > Clackamas County > Clackamas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Monarch Hotel and Conference Center 3*
Number of rooms: 192
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Also Known As:
Monarch Hotel Clackamas

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