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Holiday Inn Express Hotel & Suites Medford-Central Point

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285 Peninger Road, Central Point, OR 97502
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Holiday Inn Express Hotel & Suites Medford-Central Point
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151 Reviews from our TripAdvisor Community

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Modesto, CA
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Returning to California we stopped here for the night. All of the staff are above average in cheerfulness and helpfulness. We had trouble with the Internet and staff had their provider call my room and help me out. Good size room, appreciated having a big comfy chair for my husband, often rooms do not have. Nice to have a Keurig... More 

Helpful?
Thank MaryModesto
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Good Day MaryModesto, Thank you for such a detailed review and a big thank you for the kind words about our staff! I am soooooo glad to read that you were able to enjoy the new Keurig coffee makers we have put in all of our rooms. This is a new feature we are proud to offer our guests and... More 

Central Point, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

We were able to switch rooms upon request, because we didn't want neighbors. The room was very clean, and the pool was much fun. The breakfast was very impressive. There were many options throughout the entirety of the morning. We were there later, and they had put out fresh things for us. Very nice. The front desk man, Kasey, was... More 

Helpful?
Thank Hopeb22
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Good Day Hopeb22, Thank you for the 5 Star review! What great feedback, I can't wait to pass along these kind words to KC and our staff. Thank you for sharing your experience on tripadvisor and we can't wait to have you as our guest again, Hopeb22! Travel Safely! - Steven Arrasmith (GM) More 

San Mateo, California
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 4, 2016

The room smell is not good, carpet seems worn out, we asked to switch room but the other one is not better. You can hear the next room's talk and feel the wall is so thin, hard to get into sleep with the noise. The breakfast choice are very limited, we were there at 8:30am and many items were gone.

Helpful?
Thank eric_qu
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Good Day eric_qu, We appreciate you taking the time to share with us about your recent stay. We are very sorry for the challenges you experienced with the room and noise. Our maintenance engineer and housekeeping manager are both in those rooms right now making sure that everything is working properly and we are soooooo grateful for the heads up... More 

Seattle, Washington
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 6, 2015

Nice clean modern room. Wife and I enjoyed our stay. The pool and hot tub had H-Cap chairs for access. The breakfast was decent and the staff was helpful. Our room was on the truck stop side and it did not bother us at all. We would return

Helpful?
Thank Glenn S
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Good Day Glenn S, Thank you Glenn S for this great review! I'm so happy to hear that you enjoyed a nice, clean room plus our added features like the pool, hot tub and breakfast. Our team prides ourselves on being helpful and we look forward to welcoming you back. Thank you, - Steven Arrasmith (GM) More 

adelaide
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 3, 2015

late checkin last night. was impressed by receptionist Paige, cheerful and great to work with thru the check-in process.. fast and efficient. great attitude. thnxs, Holiday Inn. rooms are clean and all there, nothing missing. food is close by, and easy freeway access.

Helpful?
Thank durk s
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Dear durk s, Thank you for the 4 Stars and please let us know what we can do to earn that 5th star. We are thrilled to hear how pleased you were with our service team and quality of rooms! Paige is a pro at making sure that every guests feels welcomed and delivering on excellent service. We look forward... More 

Vancouver, Washington
2 reviews
2 of 5 stars Reviewed September 11, 2015

You need to realize that there is a truck stop behind this hotel, so you get alot of truck noise on the rooms facing north. I regularly go up I-5 and stay at several hotels along the way. In this area I usually pick the Hampton Inn in Medford, but they were full, so I have stayed here twice. The... More 

Helpful?
Thank sam c
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Dear sam c, It is alarming to see one of our frequent stay guests leave with the intention of not returning. We have looked into the problem areas you mentioned and have taken appropriate corrective action including the plan to remove all smoking rooms by December 2016 and putting in place strict new policies and guidelines concerning a smoke free... More 

Orebro, Sweden
2 reviews
4 of 5 stars Reviewed September 6, 2015 via mobile

I stayed for a week in december during a business course. It was easy to find, and driving to/from the airport went smooth. My room had windows towards the long side on the same side as the main entrance. No noise from the truckstop. Room was big and clean and bed was really good. It had a jacuzzi too but... More 

Helpful?
Thank jer2015
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Good Day jer2015, Thank you so much for the great review and please let us know what you think it will take to earn that 5th star! It is our goal to provide a convenient, quiet room with friendly service and a good list of comfort features. We are glad that you "went for it' and stayed with us. We... More 

Melbourne, Australia
Level Contributor
351 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed September 5, 2015 via mobile

We were enroute from Portland to San Francisco, and this hotel seemed a logical mid point stop as we were leaving Portland around 2pm. It's close to I5 and also to gas stations and even shoping in Medford. Reception was fast and friendly. Our room was very good, other than the front towel rail above the toilet seat fell out... More 

Helpful?
Thank H L
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Dear H L, Thank you for the good review! Being a regular Holiday Inn Express guests, you know that we strive for perfection and we want to know what you need us to do to earn that 4th and 5th star! I will personally look into the towel rack in the bathroom and thank you for letting us know. We... More 

Chicago, Illinois
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 14, 2015

Nice, newer HIE located near the Medford airport. Great for business, good wifi speed, business center. Front desk helped with suggestions of wineries to visit as I arrived early for check in and needed to kill some time. (Edenvale wrote a separate review - enjoyed a lot!). They kept my luggage for my return. If you are in a room... More 

Helpful?
Thank donnaesca
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Good Day donnaesca, I am so glad that you enjoyed your stay with us. There are so many things to see and do in Medford/ Central Point Oregon and I hope you will visit us again soon for more adventures. I appreciate the time you took to share your experience with us and please travel safely. At Your Service, -... More 

Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 10, 2015

Another nice Holiday Inn express. Nothing really special. The front desk was helpful with getting us a nice room. The room was nice and clean and the breakfast was also up to the standard of a Holiday Inn Express.

Helpful?
Thank Uts58
MFRCP, General Manager at Holiday Inn Express Hotel & Suites Medford-Central Point, responded to this review

Good Day Uts58, We appreciate your recent stay here at Holiday Inn Express Central Point. We are glad that our hotel met your expectations. Thank you for staying with us, travel safely and we hope to see you again really soon! - Steven Arrasmith (GM) More 

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