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BEST WESTERN PLUS Columbia River Inn

735 Wanapa Street, Cascade Locks, OR 97014
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Certificate of Excellence 2014
BEST WESTERN PLUS Columbia River Inn
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BEST WESTERN PLUS Columbia River Inn
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453 reviews from our community

Traveler rating
    254
    150
    38
    8
    3
See reviews for
120
218
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Columbia River Inn
See the most recent reviews
Oregon
Contributor
20 reviews 20 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I made reservations for three room by calling the hotel directly and felt like I had made a friend, as the lady I spoke to was extremely helpful and friendly. Same experience when I had to cancel one room. The hotel is immaculate in every aspect, from lobby to rooms. Our rooms had a stunning view of the Bridge of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

Thank you for staying with us and your lovely comments about our location. We are so very lucky to have the million dollar view over looking the Columbia River. It is especially beautiful this time of year with the snow and ice on the mountains. We hope you will return to the Gorge and invite you to stay with us... More 

Cheyenne, WY, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is right on the river. The rooms are large and very comfortable. Breakfast is served at the restaurant next door, and the food was very good...the view was even better. It was a peaceful and friendly place to spend the night and escape from the crazy freeway. There are trains going by, but it was not a problem,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

Thank you for staying with us, I am pleased you found us off the Interstate and on the river front. I also am pleased that the trains that run on both sides of the river did not give you at bad time and you were able to rest. We hope you will return to the Pacific Northwest and invite you... More 

cascade locks, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I think this hotel has been updated recently. Our family of 4 had a great 2 night visit while exploring the area. Nothing but good things to say about the whole experience. I think I slept better there then I did at home in my own bed.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

Thank you for staying with us recently and we are pleased you enjoyed your time at our property. There is so much to do and see in the Gorge, we hope you will return and invite you to stay with us again. More 

1 review
4 of 5 stars Reviewed 5 weeks ago

My wife and I had an amazing room and paid additional for an upgrade to a jet tub and patio. Room was clean and full of thoughtful amenities. The facility is great and the location can't be beat. We felt that, while the staff assisted us with a few minor needs, we both felt there was not much sense of... More 

Was this review helpful? Yes
Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

Thank you for staying with us on your recent visit to the Gorge. I am sorry that our Front Desk Staff failed you, this is not a normal remark made towards my Front Desk Staff and I will investigate to see if something was wrong. I hope you will give us another opportunity to show you are Superior Customer Care. More 

Long Beach, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2014

Very good value in excellent room, free breakfast next door, Wi-Fi, etc. Our efficient rate didn't merit us a view room, on the river. Most of our stay, however, was in the dark anyway, so no problem. Still a beautiful and convenient setting. We were just a quick drive across the bridge ($1 toll) to get to Skamania Lodge for... More 

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Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

It sounds like you have been here before and I want to thank you for staying with us. The National Scenic Area is beautiful even when the east wind is howling and the temps are cold. We hope you will return to the gorge and invite you to stay with us again. More 

Hoquiam, United States
1 review
5 of 5 stars Reviewed November 13, 2014

We were there for a football game. 4hours from home. Rooms and hotel itself was clean, beautiful view of the Columbia River and Bridge of the Gods. Train did go by frequently, but they supplied you with earplugs. Breakfast was wonderful, other that having to walk across the parking lot to another building. Hotel coffee was terrible!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

Thank you for staying with us on your recent football trip, it must have been Stevenson High School you were playing? I am pleased you enjoyed your breakfast next door and I agree with you about our coffee, this was a "temporary" laps in good judgment, we are going back to our old stand by. We invite you to return... More 

Shoreline, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 11, 2014

If not for unreliable wi-fi I would rate it highly. The bed was quite comfortable. The room was on the non-view side and was very quiet. Some of the other reviews I read mentioned train noise being a problem. This was not an issue for us as we barely noticed a couple of trains. Breakfast provided at the adjoining restaurant... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

Thank you for your recent stay with us. I am sorry you had a problem with you connectivity, this is something that continues to be a challenge in rural areas and we will continue to work on it. I am happy the breakfast met your expectations. We invite you to stay with us again the next time you are in... More 

Vacaville, California
Top Contributor
86 reviews 86 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 10, 2014

I visited this area for work and my wife traveled with me. Cascade Locks is a small town on the river and anything on the river borders the train tracks that run along the water. We had a room on the river side of the hotel and all night long the trains sang to us. They don't carry a lot... More 

Was this review helpful? Yes
Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

Thank you for staying with us, if I could move those train tracks out of the National Scenic Area I would do it today. I am sorry they gave you a bad time. Also I want you to know that I will visit with the restaurant next door regarding your comments, we all want this to be a positive experience.... More 

Auckland Region, New Zealand
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stopped in randomly on this place in the winter, and stayed for a couple of days. We got a room overlooking the Gorge, and the Bridge of the Gods was off to the left above us. Our room had a balcony and hot tub in the living room. Across the bridge and about 10 minutes down the road is... More 

Was this review helpful? Yes
Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

Well thank you for staying with us in this "un-haunted" hotel. Those girls at the Pub love to get the guest worked up about ghosts in town, especially close to Halloween. I am pleased you enjoyed your time in Historic Cascade Locks and the Gorge. We hope you will return for some ghostly adventures and invite you to stay with... More 

Tacoma, Washington
Top Contributor
80 reviews 80 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 1, 2014

There is a reason why this is our home-away-from-home when traveling on the north coast of Oregon or the south coast of Washington: its a great place to stay. The rooms are consistently comfortable, clean and ready when we are. The staff is friendly, outgoing and genuinely interested in their guests well-being. One change under the new management has been... More 

Was this review helpful? Yes
Sandy P, General Manager at BEST WESTERN PLUS Columbia River Inn, responded to this review

Thank you for your lovely comments and for staying with us. I happy you can understand our desire to improve our breakfast by taking advantage of the FABULOUS view and fresh cooked food at the restaurant next door. We cannot wait for your return to the Gorge and invite you to stay with us again. More 

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Additional Information about BEST WESTERN PLUS Columbia River Inn

Address: 735 Wanapa Street, Cascade Locks, OR 97014
Phone Number:
Location: United States > Oregon > Cascade Locks
Price Range (Based on Average Rates): $
Number of rooms: 62
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Also Known As:
Best Western Plus Columbia River Hotel Cascade Locks
Best Western Cascade Locks
Cascade Locks Best Western

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