We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Crane Hot Springs

59315 Highway 78, Burns, OR 97720
Hotel amenities
Book on
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Burns
Check In Check Out
Show Prices
Management photos
Crystal Crane Hot Springs
View Map
Add Photo Write a Review

53 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 3 nights here in our motorhome. We found the staff to be very friendly and helpful. There was an issue with the pumps for the hot springs and the water wasn't at an optimal temperature but, quite honestly, my wife and I didn't care. We still spent a lot off time in the water soaking in its healing... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
188 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We parked our motorhome here for two nights. We used this for a stopover between Bend, Or and Boise, ID. If you're looking for quiet and out of the way, this is it. Unfortunately, when we were there they had a problem with their pump so the hot springs pond was lukewarm. However, full hookups, with workable WiFi and a... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We live in Burns, so we haven't stayed in the rooms. Their facilities are wonderful. The staff always helpful and kind. Many times we have asked for some unusual thing since my husband is disabled (such as turning the lighting off in the tub room), whenever possible they have been very accommodating. The bathrooms are always spotless, fresh coffee is... More 

Was this review helpful? Yes
Fremont, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 18, 2015

I am somewhat surprised at the some of the negative comments.... I liked it. The cabin I stayed in was clean, the bed comfortable, and the a/c cooling just right. I found the folks working there to be pleasant and helpful. Could the maintenance on the buildings been a bit better...yes. But hey, this is the desert. Things get a... More 

Was this review helpful? Yes 4
Bend, Oregon
1 review
3 of 5 stars Reviewed July 16, 2015

Our experience was entirely different from the angry reviews I just read. That said, we enjoyed our overnight stay because we came in our motorhome and did not see the rooms or use the communal kitchen. We were traveling to Bend from our winter home in Tucson and after spending the night boondocking outside Winnemucca, NV we enjoyed the Spring... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed June 28, 2015 via mobile

Stayed in the Ranch House this weekend. Website is very misleading, nothing on the property is in the condition that is shown. Our house was full of bugs, dead bugs everywhere on the floor and tons of live spiders, moths, flies, etc. There were FLEAS in the carpet, you get see them jumping around. The woman in the office was... More 

Was this review helpful? Yes
Crystal C, Owner at Crystal Crane Hot Springs, responded to this review

Hi Emily, I just spoke with the manager of the property and she said she inspected the room upon your check out and did not find any bugs, but we take this statement seriously and will have the rooms inspected further. It was my understanding that the doors had been left open throughout your stay, allowing the opportunity to for... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 27, 2015 via mobile

From the pictures on the website and the rave online reviews I'd seen, I was so looking forward to our stay here. My husband, 1 year old daughter, and I were meeting family half way and drove 6.5 hours to get here. Now, let me just say first off that anyone who knows me will say that I am a... More 

Was this review helpful? Yes 2
Springfield, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2015

If you want a clean and friendly off the main road overnight stay this is it. Of course the hot spring is their ace in the hole and it is really really nice after a long days drive. But this place is clean and friendly and real easy to find. Prices are fair too. And if you are into sunsets... More 

Was this review helpful? Yes
Milwaukie, Oregon
Level Contributor
103 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 13, 2015

This is not a "destination hot springs" experience. Manage the expectations and you'll have a better time. That said, Crystal Crane is clean, well-kept and reasonably priced. The one communal pool is very large with a gravel bottom. Water enters via pipes at one end at about 170 degrees so you can get close or far away to control the... More 

Was this review helpful? Yes
Seattle, Washington
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 23, 2015

We arrived late at night and without any directional signs as to how to enter our pull-through we ended up driving over some grass area in order to enter our rv spot. Evidently we ran over a sprinkler system. We apologized, asked what we could do about it and suggested that they post directional signs. We were told there was... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (28)
Pool/beach area (8)
Room/suite (5)
Hotel & grounds (6)
Dining (1)
Bathroom (1)
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Burns
23.7 mi away
Americas Best Value Inn
23.8 mi away
BEST WESTERN Rory & Ryan Inns
23.4 mi away
Days Inn Burns
Days Inn Burns
#3 of 3 in Burns
3.5 of 5 stars 157 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question