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Crystal Crane Hot Springs

59315 Highway 78, Burns, OR 97720
Crystal Crane Hot Springs
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52 reviews from our community

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Traveler rating
    17
    23
    4
    1
    7
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11
19
3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Level Contributor
179 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We parked our motorhome here for two nights. We used this for a stopover between Bend, Or and Boise, ID. If you're looking for quiet and out of the way, this is it. Unfortunately, when we were there they had a problem with their pump so the hot springs pond was lukewarm. However, full hookups, with workable WiFi and a... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We live in Burns, so we haven't stayed in the rooms. Their facilities are wonderful. The staff always helpful and kind. Many times we have asked for some unusual thing since my husband is disabled (such as turning the lighting off in the tub room), whenever possible they have been very accommodating. The bathrooms are always spotless, fresh coffee is... More 

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Fremont, California
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am somewhat surprised at the some of the negative comments.... I liked it. The cabin I stayed in was clean, the bed comfortable, and the a/c cooling just right. I found the folks working there to be pleasant and helpful. Could the maintenance on the buildings been a bit better...yes. But hey, this is the desert. Things get a... More 

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Bend, Oregon
1 review
3 of 5 stars Reviewed 2 weeks ago

Our experience was entirely different from the angry reviews I just read. That said, we enjoyed our overnight stay because we came in our motorhome and did not see the rooms or use the communal kitchen. We were traveling to Bend from our winter home in Tucson and after spending the night boondocking outside Winnemucca, NV we enjoyed the Spring... More 

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1 review
1 of 5 stars Reviewed June 28, 2015 via mobile

Stayed in the Ranch House this weekend. Website is very misleading, nothing on the property is in the condition that is shown. Our house was full of bugs, dead bugs everywhere on the floor and tons of live spiders, moths, flies, etc. There were FLEAS in the carpet, you get see them jumping around. The woman in the office was... More 

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Crystal C, Owner at Crystal Crane Hot Springs, responded to this review

Hi Emily, I just spoke with the manager of the property and she said she inspected the room upon your check out and did not find any bugs, but we take this statement seriously and will have the rooms inspected further. It was my understanding that the doors had been left open throughout your stay, allowing the opportunity to for... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 27, 2015 via mobile

From the pictures on the website and the rave online reviews I'd seen, I was so looking forward to our stay here. My husband, 1 year old daughter, and I were meeting family half way and drove 6.5 hours to get here. Now, let me just say first off that anyone who knows me will say that I am a... More 

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Springfield, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2015

If you want a clean and friendly off the main road overnight stay this is it. Of course the hot spring is their ace in the hole and it is really really nice after a long days drive. But this place is clean and friendly and real easy to find. Prices are fair too. And if you are into sunsets... More 

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Milwaukie, Oregon
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed June 13, 2015

This is not a "destination hot springs" experience. Manage the expectations and you'll have a better time. That said, Crystal Crane is clean, well-kept and reasonably priced. The one communal pool is very large with a gravel bottom. Water enters via pipes at one end at about 170 degrees so you can get close or far away to control the... More 

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Seattle, Washington
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2015

We arrived late at night and without any directional signs as to how to enter our pull-through we ended up driving over some grass area in order to enter our rv spot. Evidently we ran over a sprinkler system. We apologized, asked what we could do about it and suggested that they post directional signs. We were told there was... More 

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Portland, Oregon
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 21, 2015

We stayed 2 nights I n a room with 3 twins beds and a dresser. The beds were comfortable. The room was warm. They said we would share a bathroom but didn't mention it was across the parking lot. This place also has camping, RV spaces and cabins. The hot springs were fantastic! There are private tubs available, too. The... More 

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