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The Riverhouse Hotel and Convention Center

3.5 of 5 3075 North US Highway 97, Bend, OR 97701
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The Riverhouse Hotel and Convention Center
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The Riverhouse Hotel and Convention Center
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470 reviews from our community

Traveler rating
    199
    158
    51
    39
    23
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113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beaverton, Oregon, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This was my second time staying here in the last five years. This is a very beautiful property right on the Deschutes River. My room was very clean and had everything I needed for this business trip. The front desk folks were very friendly and helpful. The exercise room equipment were a bit sparse. I wish they had some free... More 

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We appreciate the opportunity to have welcomed you to our Riverhouse Hotel and value the feedback. Guest experiences are at the forefront of our evolution, and anything we can to to add comfort and convenience to an experience is a pleasure. With that, we'll certainly explore add-ons to our fitness room, as well as continued attention to offering the finest... More 

Mill City, Oregon, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I have been going to the Riverhouse for over 13 years.We were engaged there,had our wedding reception dinner and our honeymoon there.We recently celebrated our 12 wedding anniv. there.We were greeted by a very friendly front desk.As we walked into our room we were greeted by a bottle of champagne and a nice card signed by the... More 

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

The pleasure was entirely our own, and we're humbled by the kind consideration of this review, Randy. Congratulations to you both on the milestone, and thank you for sharing so many of these memories with us. We're certainly happy to hear that our site and dedicated services continue to leave such an impression on you, and we look forward to... More 

Lawrenceville, Georgia, USA
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is really great, and it's in a FABULOUS location. If you anticipate spending some time in your room, ask to face the river; and if you'd like to be able to walk outside and have the river RIGHT THERE, get a ground-floor room. But no matter which room you have, you'll be DELIGHTED with its size and decor.... More 

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

It's an absolute pleasure to have welcomed you to our property, Judith, and to hear that the serenity of our natural environment swept you away in this manner. We're extremely fortunate to have such beauty just outside our door, and we're thrilled that the services within our walls were the perfect complement. We hope that travels will return you this... More 

Salem, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Towards the end of a 5,000 mile trip, we made reservations at The Riverhouse in Bend Or. Even though it's been in business for a number of years, we have always known it as a reliable, comfortable, upper end place to stay. Sadly, things have changed at The Riverhouse. Our reservations were in room 314, a king bed with fireplace,... More 

Was this review helpful? Yes 3
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

Thank you for your business and feedback. I apologize for missing the mark so profoundly during this visit, as your referenced points are unacceptable. Please contact me at your next earliest convenience so I can personally address your concerns. Our team works hard to exceed guest expectations on all levels and, as you've mentioned, we have done so for years.... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved our stay at the Riverhouse. Great location, indoor pool is great for kids, and the breakfast every morning was not elaborate but it was sufficient to get us ready for the slopes. The free wi-fi was great and the rooms were really good for families with the kitchen and refrigerators.

Was this review helpful? Yes 1
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're thrilled to have been able to welcome you and your family to our Riverhouse Hotel and appreciative of the kind words you've shared here. As noted, we take great pride in our ability to afford guests and families with an array of comforts across the property. Whether you're looking to relax in our spacious confines or to take in... More 

Calistoga, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Older hotel, but a great experience! Wandered in after a long day of traveling and the woman at the front desk put us in a lovely spa suite complete with fireplace and jacuzzi tub, right on the Deschutes River at a very fair price. We had planned on leaving the following day, but Bend being such a cool town with... More 

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're thrilled to have made your time spent in Bend so enjoyable and particularly glad to gave been able to share the extra night's stay with you. Our historic Riverhouse Hotel offers an inviting charm that we're especially proud of, and we're happy this came through so resoundingly for you. It would be a pleasure to welcome you back anytime! More 

Portland, Oregon
Contributor
20 reviews 20 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Both the restaurant and hotel are hopelessly dated. Hotel room was super dirty -- mold in shower and pet dander everywhere that aggravated our allergies. Free breakfast buffet was gross and staffed by the crankiest, sour-faced servers I've seen. We were told the outdoor pool was open and heated, but nope. Adjacent restaurant and bar with mediocre food and poor... More 

Was this review helpful? Yes 1
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

First my apologies for missing the mark so significantly during your stay. We are certainly an older property and are celebrating our 40th anniversary--an exceedingly rare feat for an independent hotel--but that is no excuse for lackluster service and food quality. Your feedback has prompted quick action to ensure these areas are improved immediately. While we are pet friendly, we... More 

Bonita, California
Top Contributor
50 reviews 50 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in June for one night. Had to way for the room there was type of problem. The Hotel is dated and spread out along the river. Our room had a kitchenette and a balcony with a beautiful view of the river. It is dog-friendly and your pet can stay in the room.

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We apologize again for any miscommunication that resulted in delayed access to your room, and we're happy to hear that the experience from there on was an enjoyable one. Our scenic views and tranquil comforts certainly afford for an incomparable escape, and we hope that you'll consider reaching out again the next time you're looking for a relaxing getaway. We'd... More 

Rio de Janeiro, RJ
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location. It is within walking distance to restaurants and and grocery stores and easy access to downtown and the main highway. The staff was friendly and helpful. Our room was spacious and clean. We had dinner one evening at the restaurant and if you like beef, that is the place to go. Our meal... More 

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We appreciate this opportunity to have welcomed you to our Riverhouse Hotel and to have left such a positive impression of the experience. We're thrilled to offer our guests unrivaled accessibility to Bend, alongside our own signature and inviting comforts. It's pleasure to have surpassed your expectations on these fronts, and we hope that you'll return again to share in... More 

Tacoma, Washington
1 review
3 of 5 stars Reviewed 3 weeks ago

We recently stayed two nights while skiing at Bachelor. The rooms are very comfortable, with completely equipped kitchenettes and fantastic beds. But I would recommend taking earplugs if you are a light sleeper--the heaters are very loud when they turn on and off. The dinner we had was very good as were the buffet breakfasts. The dining room could use... More 

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're thankful to have been able to host you and appreciative of this feedback of your experience. We're continually refining our offerings to afford the very finest of comforts, and we'll most certainly explore your thoughts regarding lighting. As for directions, we'll also be sure to touch base with the team to ensure there's consistent clarity offered to our valued... More 

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Additional Information about The Riverhouse Hotel and Convention Center

Address: 3075 North US Highway 97, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Riverhouse Hotel and Convention Center 3.5*
Number of rooms: 220
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend
Hotel Style:
#1 Top resorts Hotel in Bend
#4 Business Hotel in Bend
#7 Romantic Hotel in Bend
#10 Family Hotel in Bend

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