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The Riverhouse Hotel and Convention Center

#14 of 43 Hotels in Bend
Certificate of Excellence
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3075 North US Highway 97, Bend, OR 97701
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What travelers say:
Breakfast buffet
(11)
Very nice
(7)
River view
(5)
The Riverhouse Hotel and Convention Center
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The Riverhouse Hotel and Convention Center
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492 reviews from our community

Traveler rating
    206
    162
    59
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    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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Eugene, Oregon
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in November of last year and our stay was very disappointing. After the manager's Trip Advisor response, we gave it another try. The manager took care of us and made up for the disappointing stay. While the hotel is still in need of updating, the customer service this time was fantastic! We were told that the hotel will... More 

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Bay Area
Contributor
19 reviews 19 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel is squeaky clean and safe. The staff is pleasant. That said, I found it a depressing place to stay because it is so outdated. The decor and interiors are not midcentury chic--but rather "old motel lite." The rooms have low ceilings and too many of them open on to a parking lot. Because sliding doors facing parked cars... More 

Was this review helpful? Yes 1
Klamath Falls, Oregon
Contributor
17 reviews 17 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at The Riverhouse for the first time this past weekend and it was a bit underwhelming. We decided to stay here because of the proximity to the river and it allows dogs at no additional charge which is a nice perk. The overall feel of the hotel however was pretty dark and outdated. For close to $200/night I... More 

Was this review helpful? Yes
RiverhouseBend, Public Relations Manager at The Riverhouse Hotel and Convention Center, responded to this review

Thank you for your business and critical feedback. Our property is over 40 years old but due to our recent purchase, except new and exciting changes within the year to our hotel rooms, restaurant and onsite amenities. We hope that travels will return you this way again soon, and we encourage you to reach out with anything that might lend... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Our room was right along the Deschutes River. Very nice. The room itself was also nice. Clean, roomy, good wi-fi, comfy chair, decent flatscreen and channels, balcony looking over the river. We had a complimentary breakfast at the hotel restaurant and it was average. But overall, recommended.

Was this review helpful? Yes
RiverhouseBend, Public Relations Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're happy to hear you enjoyed your stay at the Rivehouse Hotel. We're fortunate to offer such a unique and scenic view outside our hotel rooms. We hope that travels will return you this way again soon, and we encourage you to reach out with anything that might lend added enjoyment to your visit. Best wishes until then and many... More 

Logan, Utah
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After enduring a 10-hour drive, this just the place we needed! We had a river view room. I was expecting to be able to see the river at a distance. I didn't realize it's 30 feet away from the river. I love the sound of running water and it made for an awesome night of sleep. The next morning, we... More 

Was this review helpful? Yes 1
RiverhouseBend, Public Relations Manager at The Riverhouse Hotel and Convention Center, responded to this review

RuthAnn, Thank you for your review of the hotel. I'm glad to hear after a 10-hour drive that our hotel and view of the Deschutes River made for a relaxing experience. I'll take your feedback about the breakfast and the waffle makers back to our kitchen staff. Our team works hard to exceed guest expectations on all levels and, as... More 

Newberg, Oregon
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff at the hotel and the restaurant were really nice. Beautiful view. The room setup was a bit odd - the couch was placed in front of the desk rather than the TV. For the price we paid I was hoping for something a little nicer.

Was this review helpful? Yes
RiverhouseBend, Public Relations Manager at The Riverhouse Hotel and Convention Center, responded to this review

I'm glad you enjoyed the beautiful view of the Deschutes River! I'll take your feedback regarding the room set up. Our team works hard to exceed guest expectations on all levels and, as you've mentioned, we have done so for years. We appreciate all feedback, as this enables us to improve the operation, and I will be addressing each of... More 

Portland, Oregon
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Could not have been happier or more satisfied with the location or staff. Great view and food, the room was just what we were told it would be. Comfortable beds and very clean rooms and property. Awesome experience from booking to check out. Katie was the best. Our dogs had a great time and room was very pet friendly.

Was this review helpful? Yes
RiverhouseBend, Public Relations Manager at The Riverhouse Hotel and Convention Center, responded to this review

I'm so happy to hear you had an amazing experience at our hotel and that your dogs had a great time too. I'll pass along a note to Katie about her excellent customer service. We hope that travels will return you this way again soon, and we encourage you to reach out with anything that might lend added enjoyment to... More 

Netarts, Oregon
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We paid the conference rate expecting a better room than one right above the pool equipment hearing all the loud people in the spa and traffic noise from the highway. I would have expected a Riverview room like my other convention goers especially since I made reservations earlier than they did. Room was average. Bed not comfortable. Nice bathroom. Nice... More 

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RiverhouseBend, Public Relations Manager at The Riverhouse Hotel and Convention Center, responded to this review

Thank you for your business and feedback. Riverview rooms are in high demand, and I apologise we did not get you into one of those rooms. I sure hope you come back so we can make that happen for you on the next visit. Spring break brings many families to Central Oregon, and they certainly enjoy the pools, and we... More 

Portland, Oregon
Top Contributor
79 reviews 79 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is just off the Hi-Way and easy to access. Staff was very friendly and helpful. We had a suite that over-looked the gorgeous river that splits the hotel property. The room was clean and very spacious. The hotel is dog friendly as well. The restaurant at the hotel provides excellent room service! Solid hotel in Bend, OR.

Was this review helpful? Yes
RiverhouseBend, Public Relations Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're happy to hear you enjoyed your stay at the Rivehouse Hotel. We're fortunate to offer such a unique and scenic view outside our hotel rooms. We hope that travels will return you this way again soon, and we encourage you to reach out with anything that might lend added enjoyment to your visit. Best wishes until then and many... More 

Graeagle, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

We had a great stay! We had rented a "rustic cabin" on our visit to Bend and it was much too rustic for a 3 day stay. We packed up and left and drove to The Riverhouse Hotel and I told Ethan our story and he set us up in a nice room overlooking the river and it was great!... More 

Was this review helpful? Yes
RiverhouseBend, Public Relations Manager at The Riverhouse Hotel and Convention Center, responded to this review

Carla, What wonderful memories created on our property! Our staff always goes above and beyond like Mark and Ethan did to help make our guest experience memorable. We hope that travels will return you this way again soon, and we encourage you to reach out with anything that might lend added enjoyment to your next visit. Best wishes until then... More 

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