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The Riverhouse Hotel and Convention Center

3.5 of 5 3075 North US Highway 97, Bend, OR 97701
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The Riverhouse Hotel and Convention Center
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The Riverhouse Hotel and Convention Center
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459 reviews from our community

Traveler rating
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    50
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bend, OR
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

ok place.........neither great nor poor. We stayed there for two Thanksgivings for fun stay-cations with our little kids. Pool was fun with the kids. The rooms were pretty dated......nice enough but not luxury by any stretch. The hallways are dated, not much to brag about, and the whole layout and buildings are reminiscent of the 70's/early 80's.

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RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We appreciate your business and feedback, Matt, and we're happy to hear that you and your family enjoyed our pools: many families join us for that very reason. As you mentioned, we are certainly a mature property, and we are continually revitalizing and modernizing the facility while maintaining that special branding that uniquely makes us "Riverhouse." This can certainly be... More 

Lake Oswego, Oregon
Top Contributor
99 reviews 99 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent the weekend in beautiful Bend to enjoy the Christmas Parade and great food and hiking. The Riverhouse always does us well. Great value, refurbished rooms and nice staff. Enjoy the fireplace rooms with the cozy fire and river view. Thank you!

Was this review helpful? Yes 1
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We love hearing from our valued guests and were so happy to have been able to lend our site and warm comforts to this holiday kickoff. Please be sure to reach out with anything that might make return visits even more enjoyable; whatever we can offer would be an absolute pleasure. Best wishes this holiday season, and our many thanks... More 

Magalia, California
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed our stay. Very friendly staff checked us in. The room was huge and tastefully decorated. Very comfortable queen bed, comfy chair, desk and leatherette chair, and a third chair and still lots of room. There was mini frig and microwave. TV with lots of channels. Two sinks, one ouside the bathroom, and big rain shower head above tub.... More 

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RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We take great pride in the caring commitment of our team, and we're thrilled this came through so resoundingly during your visit. This, along with the many amenities shared in your review, is what makes for an inviting experience, and we aim to offer an unrivaled one for each of our guests. It would be a pleasure to host your... More 

Cottage Grove, Oregon
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family decided to skip the local mall for holiday shopping this year and head over the pass to the Old Mill District in Bend. As we were very happy with this hotel for a prior trip we decided to return. This was an excellent decision, I can't imagine an easier and more local place to stay in the heart... More 

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RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We certainly love to welcome such loyal guests back, and we're happy to hear that our site and services continue to exceed your expectations. Whether you're looking for convenient access to the area or a tranquil escape from it all, we're proud to offer the perfect balance of both and to have lent both comfort and ease to your trip.... More 

McKinney, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The Riverhouse Inn located in beautiful Bend, Oregon is not so beautiful in the rooms. They are very dated and only average on cleanliness. I stayed in one of the suites. Unfortunately, a suite means you do not get to be in the river. I find this odd. While the stay was comfortable, the staff was very friendly, I left... More 

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RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're certainly glad to have welcomed you as our guest but disheartened to hear of these shortcomings with your respective room. We're continually working to afford our guests with the very finest accommodations the region has to offer, and we value the feedback immensely. We'll certainly share this with our housekeeping team to ensure our attention to detail is consistently... More 

Meridian, id
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros The view! The river is just steps away. Very pet friendly Helpful staff Central location Cons dated room, needed maintenance and updating. Room cleanliness was lacking The room could use a deep cleaning. We probably would not stay here again. This hotel has potential. With some minimal investments and updating it could be a great property.

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RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

While it's a pleasure to have welcomed you and to hear that our natural setting and dedicated hospitality lent comfort and ease to your visit, we're disheartened that elements of your respective room missed the mark. We'll most certainly share this feedback with our housekeeping team to ensure our attention to detail is consistently displayed across all corners of the... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights at the hotel. Staff was great and helpful food was good. I was charged the full price for my room as the room with a great view I had a view of a roof I believe was the pool. Walked around the backside of the hotel and found a nice river that would have been great to... More 

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RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're glad to have welcomed you and appreciative of the feedback, Paul. As noted, our property certainly affords for some incomparable views, and we're sorry to hear that those of your respective room missed the mark. Our expansive property affords for a variety, and we hope for the chance to host you again and to showcase those better suited to... More 

Eugene, Oregon
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed for 2 nights. FP/view room, not worth the expense, $30 extra for 2 presto logs. 5* outside and we walked in to the air conditioning on full blast in our room. Front desk said, "Oh yeah we're working on the heaters." No offer to change rooms, anything. We left to find a warm place to hang out. Cracked... More 

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

Thank you for business and feedback. We do have 40 fireplaces in rooms throughout property and often hear guests talk about what a great home feel it creates in those rooms. We need to make sure all guestrooms are set at a comfortable temperature, so my apologies for this shortcoming in service. We are one of few hotels that still... More 

Portland, OR
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2014

We have been staying at the Riverhouse for 16 plus years! So many sweet family memories of taking our children there and relaxing by the beautiful Deschutes River. Today we just returned from celebrating our 30th wedding anniversary at the Riverhouse. The staff is always so gracious, the rooms so nicely prepared, and the FOOD!! Oh yes, the food!! Bogdan... More 

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're grateful to have such loyal and kind guests in you both, and it's a pleasure to have welcomed you for such a special occasion and accomplishment. Congratulations! As noted, our team takes exceptional care to ensure the very finest hospitality, rivaled only by the beauty of our natural setting, so we're thrilled to hear this was such a standout... More 

2 reviews
4 of 5 stars Reviewed November 13, 2014

We have stayed here several times and love the view of the River! Our room was comfortable and clean and the location so easy to find. When we checked in on our second stay, we were greeted by Shayla who remembered us from months before! She was extremely professional and friendly and made us feel special and welcomed... very nice!... More 

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

It's such a pleasure to have welcomed you back and to hear this was done with the signature hospitality for which we're acclaimed. We strive to afford our guests with an attentiveness and comfort that's unprecedented in the area, and we're thankful for you taking note of that here. Please be sure to reach out with anything that might make... More 

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Additional Information about The Riverhouse Hotel and Convention Center

Address: 3075 North US Highway 97, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Riverhouse Hotel and Convention Center 3.5*
Number of rooms: 220
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend
Hotel Style:
#1 Top resorts Hotel in Bend
#5 Business Hotel in Bend
#6 Romantic Hotel in Bend
#7 Family Hotel in Bend

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