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All 43 Bend hotels

The Riverhouse Hotel and Convention Center

3.5 of 5 Resort   |   3075 North US Highway 97, Bend, OR 97701
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76%
Ranked #10 of 43 Hotels in Bend
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
damaskr0se Northampton, United Kingdom
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431 reviews from our community

Traveler rating
    181
    147
    46
    36
    21
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106
160
12
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • English first
  • Any
English first
Northampton, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Welcoming staff at check-in, but they didn't know much about the area........we are in the tourism industryfolks, so as a UK visitor this was disappointing. Nice room, very spacious. A Queen, plus Queen sofa bed, which was still a sofa when we arrived at 8pm. Requested housekeeping set-up the sofa bed, but were left the linen to make bed ourselves.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

It's an absolute pleasure to have welcomed you to our Riverhouse Hotel and to hear that the visit was an enjoyable one. We're immensely proud of our site and the relaxing escape it affords, and we're happy to have shared this with you. That said, we do apologize for any shortcomings with our team's services, and this is something we'll... More

Milwaukee, Wisconsin
Top Contributor
290 reviews 290 reviews
47 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall we enjoyed our stay -- the room was very comfortable and the breakfast buffet was fine. Minor problem with our first room (King room / #326 I think). Rather than a river view, our balcony looked out over the covered bridge that led over to the restaurant / which meant a steady flow of people walking across the bridge... More

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're so glad to have welcomed you and to hear that our team was able to accommodate and to provide you with more preferential accommodations. We pride ourselves on offerings panoramic views, suitable for all guests, but we appreciate the opportunity to make better when room assignments miss the mark. We hope to share much more of our property and... More

Salem, Oregon
Top Contributor
50 reviews 50 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for a long weekend, an anniversary getaway, at the Riverhouse Hotel. It didn't look all that great from the front, from the road; kind of large and the lobby and facade looked a little ordinary. Had a little trouble with check in- the front desk staff staff seemed very inexperienced, kind of inhospitable, and uninterested. Once we got by... More

Was this review helpful? Yes 1
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're humbled to have been able to share in this anniversary getaway, and we thank you for choosing our Riverhouse Hotel to host the experience. We're thrilled that you enjoyed the ambience of our site and its unrivaled views, and we apologize for those service shortcomings you've referenced here. We take great care to afford our guests with only the... More

Atlanta, Georgia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night at the Riverhouse based on other TA reviews, I was looking forward to dinner along the river edge. The hotel room was adequate, nothing special. It was clean but a little worn and dated. The beds were very comfy. We did eat at the hotel restaurant outside along the river. The weather was perfect so it... More

Was this review helpful? Yes 1
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We're certainly happy to hear that you enjoyed the inviting comforts of our property, and we appreciate your kind thoughtfulness of this review. That said, we do apologize if elements of our dining services were lagging during your visit, and this is something we'll most certainly explore to correct where we can. You satisfaction across all facets of the property... More

Boise, ID
Top Contributor
105 reviews 105 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The scenery is gorgeous. This is a ski lodge type setting and hence gets a bit abused with a the skiing guests. The rooms are large but the place needs to be updated. Carpets are a bit worn. The rooms have been retrofitted with granite which is a nice touch but the desk and TV amenities are worn

Was this review helpful? Yes 1
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

We are so glad you enjoyed the layout of the property; it truly is one of kind with a "River runs Through it " feel. Many of the mentioned items in your review will be addressed prior to the end of the year, including hallway carpet and fresh paint. Thank you for the feedback, as much of our design and... More

Portland, Oregon
Top Contributor
74 reviews 74 reviews
59 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 1 week ago

I've never seen such an overt scam on a hotel bill before. I booked one night, 1 room, 2 adults, no children. I did this online and my base rate was $199 for the king room. The morning of checkout, I received the bill statement under the door and it had my base rate as $209. Instead of checking out... More

Was this review helpful? Yes 1
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

Thanks for your feedback and business. First, let me apologies that our system did not quote the correct rate. We have over 24 different types of rooms, each with varying rates that change on the season. Some rooms are sold as a flat rate, while others vary per number of occupants. As a family run business for 40 years, we... More

Coeur d'Alene, Idaho
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was nice, beds firm but comfortable. The breakfast was really nice and a full course. Nice view of the river. Lots to offer for recreational activities. Moderately priced. Room was larger than standard. Unique furnishings. I would recommend it and stay there again.

Was this review helpful? Yes 1
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

Thanks for visiting and for extending us such kind feedback of the stay. We strive to make every moment a memorable one, so we're thrilled to hear you enjoyed our views, amenities, and comforting spaces. It would be a pleasure to share even more of our Riverhouse Hotel with you the next time you're headed this way! More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our short stay at the Riverhouse Hotel having a very comfortable room with a beautiful view of the Deschutes River. The breakfast buffet was delicious & having the opportunity to cook a waffle was a nice added treat. I also want to compliment the kitchen staff for keeping the buffet area very neat & clean.

Review collected in partnership with this hotel

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

Thanks for being our guest and for the kind thoughtfulness of this review, Carolyn. It's such a pleasure to have shared our site and services with you, and we'd be thrilled to welcome you back for a more extended experience the next time you're in Bend. Please be sure to reach out to the team with anything that might make... More

Bellingham, Washington
Top Contributor
137 reviews 137 reviews
32 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff and service was great, but I think the hotel is a little bit misrepresented online. It's an old motel that's been redone. The restaurant seems very outdated and the hotel is just ok. Probably won't stay here again.

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

Thank you for the complement on the service. Our team works hard, and it's great to hear the feedback. Our hotel is older, and we work hard to offer top of the line accommodations. With that, we are currently revamping the lobby, along with the Business Center, and we are in the planning stages for hallways to be redone this... More

Fairview, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

We have driven by so many times, but just stayed there over Labor Day with only 2 days notice. We even got and upgrade with a king bed, fireplace, balcony overlooking the Deschutes River, and a lesser price that we expected.

Was this review helpful? Yes
RiverhouseHotelMgr, Manager at The Riverhouse Hotel and Convention Center, responded to this review

It's such a pleasure to have shared this visit with you and to have introduced you to the inviting comforts of our property. We're so glad that you enjoyed the experience, and we hope to welcome you back for many more! More

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Additional Information about The Riverhouse Hotel and Convention Center

Address: 3075 North US Highway 97, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Riverhouse Hotel and Convention Center 3.5*
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend

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