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Seventh Mountain Resort

3.0 of 5 18575 SW Century Dr., Bend, OR 97702
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Seventh Mountain Resort
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Seventh Mountain Resort
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265 reviews from our community

Traveler rating
    107
    75
    34
    27
    22
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89
77
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oregon
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful place. Would be even better in the spring and summer because of all the activities they offer. Everyone was very nice - condo's are great. Wish they had told us to bring our own pressed log for the fireplace but that's about it. Enjoyed the weekend.

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Bend, Oregon
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

So the positives first: 1. The setting is beautiful and the Christmas lights on the property are stunning! With so many gorgeous places to stay in Bend that go above and beyond what's expected, there's no excuse for the poor service and inconsistent accommodations at the 7th Mountain Resort. We've stayed at the resort a few times and really WANT... More 

Was this review helpful? Yes 4
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

there is no restaurant for lunch, only a cafeteria that you order at the counter. You cannot order a hot buttered rum at 1:30pm when you've been out skiing, only cold drinks, as the bar doesn't open until 3pm. You see employees but none of them want to help. I hadn't been here since 1976 and I'm glad!! I'll stick... More 

Was this review helpful? Yes 2
Vanessa B, Director of Sales at Seventh Mountain Resort, responded to this review

We are so disappointed to hear that that the interaction with the resort staff and the style of our restaurant did not meet your expectations, as this is not part of the Count On Me service we take pride in at Wyndham. It is imperative that our guests are treated well. Please rest assured that we will be taking action... More 

beautiful pacific northwest washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 1, 2014

A great place to stay with kids.. the property has the resort feeling without being too huge! It's a short walk to the pools, hot tubs and playgrounds. Some of the condos are independently owned but the units owned by the resort are always nice, most have been updated and are cozy with a lodgepole decor.Also, I love the biking... More 

Was this review helpful? Yes 1
Vanessa B, Director of Sales at Seventh Mountain Resort, responded to this review

Thank you for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay and you were able to get some hiking/biking in on the trails. It is a gorgeous time of year along the river trail! Again, thank you for reaching out and we look forward to your next visit. More 

2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 31, 2014

This property is now under the ownership of Worldmark, again this is not the Inn at Seventh Mountain that we once enjoyed. After check in you are directed to pick up your "parking pass." This is when you are given the timeshare spiel, not interested. Once in the room it was apparent that this was NOT the same place we... More 

Was this review helpful? Yes 4
Vanessa B, Director of Sales at Seventh Mountain Resort, responded to this review

We are sorry to hear that the resort and your room were not as you expected. We know there is a certain level of satisfaction expected when staying at Seventh Mountain and we are sorry we fell short. Our property is a mixed use community. Owners and management companies of individual condos determine if they allow pets which is the... More 

San Diego, California
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 25, 2014

We spent four days at this resort with friends who had been here several times before. We have stayed at other Marriott resorts and had a lovely time, but not so here. Upon check-in the staff informed us they could not see our reservation; that if we had walked in off the street seeking a room they would have to... More 

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Vanessa B, Director of Sales at Seventh Mountain Resort, responded to this review

We apologize for your experience at check-in. We know after a long day of traveling the last thing you want to do is wait to get into your room or deal with housekeeping issues. We have made some changes since your stay to ensure our reservations system is accurate and communication between are teams is better. With your feedback we... More 

Portland, Oregon, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2014

First the location is great for Mt. Bachelor and it's not far from Bend. We had a few problems the first day upon check-in which is at 4:00pm we tried checking in at 3:50pm and the room wasn't ready yet and wasn't ready for over an hour, after reading the other reviews this seems to be a common theme. Then... More 

Was this review helpful? Yes
Vanessa B, Director of Sales at Seventh Mountain Resort, responded to this review

We apologize for your delay at check-in. We know after a long day of traveling the last thing you want to do is wait to get into your room. We are disappointed to hear that the room did not meet your expectations. We continually evaluate our rental inventory and work with owners to make improvements. With your feedback we can... More 

Albany OR
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 14, 2014

We bought an online package deal for a 2 night stay. After buying the package (my bad) I then did research on TripAdvisor and saw a LOT of bad reviews. I know people sometimes exaggerate their stay though, have one bad experience and so rate the whole stay a 1 just because their food was cold. Anyhow, one reviewer did... More 

Was this review helpful? Yes
Vanessa B, Director of Sales at Seventh Mountain Resort, responded to this review

We apologize for your delay at check-in. We know after a long day of traveling the last thing you want to do is wait to get into your room. We are making some changes to ensure our guests are checked into their units on time. We are glad to hear you enjoyed your room and the amenities at the resort.... More 

Bellevue, Nebraska
Top Contributor
105 reviews 105 reviews
21 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed October 11, 2014

The Seventh Mountain resort is a dated time share / Condo development that is 6 miles from downtown Bend. The location is great for the ski season since it is on the road to Bend but for an Autumn weekend it wasn't what I expected. The "misunderstanding" started with the website which doesn't give much info. We called to verify... More 

Was this review helpful? Yes 3
Vanessa B, Director of Sales at Seventh Mountain Resort, responded to this review

We are sorry to hear we did not meet your expectations during your stay. We strive to provide quality service and I'm sorry we missed the mark in this instance. Thank you for your feedback. We will share your comments with our staff. More 

houston, tx
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 8, 2014

Having read recent reviews and having communicated concerns with management ahead of our arrival, I can say we had a flawless stay. The grounds were fabulous; our condo deluxe was clean and ready; the staff were cordial. We enjoyed our three nights here, very much. Note: there is a complete disconnect between staff at 7th Mountain and website operator/Wyndham booking.... More 

Was this review helpful? Yes
Vanessa B, Director of Sales at Seventh Mountain Resort, responded to this review

Thank you for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay and that we were able to meet your expectations. If there is anything we can do at the resort level to expedite your refund please let us know. Again, thank you for reaching out and we look forward... More 

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Additional Information about Seventh Mountain Resort

Address: 18575 SW Century Dr., Bend, OR 97702
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Seventh Mountain Resort 3*
Number of rooms: 250
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Also Known As:
Seventh Mountain Hotel Bend
Hotel Of The Seventh Mountain
Of The Seventh Mountain Hotel
Inn Of The Seventh Mountain
Hotel Style:
#1 Green Hotel in Bend

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