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All 42 Bend hotels

Bend Inn Suites

2.0 of 5 Hotel   |   15 NE Butler Market Road, Bend, OR 97701
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56%
Ranked #23 of 42 hotels in Bend
A recent review
4 of 5 stars Reviewed March 10, 2014
UpNorth58 White Salmon, Washington
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58 people have reviewed this hotel

Traveler rating
    15
    16
    15
    6
    6
See reviews for
17
12
8
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Hillsboro
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Heater works for 10 minutes and goes to cold. Changed rooms and the same again. Rooms super small with tube tv. Refridgerator unplugged and microwave no working because unplugged from wall behind desk. Spider on wall near ceiling and desk person told me don't you ever have spiders in your own home. They find their way in because it is... More

Was this review helpful? Yes
BWISB, General Manager at Bend Inn Suites, responded to this review

Dear niceman01, I’m so sorry to hear about your negative experience. I sympathize with your frustrations. We do take care to inspect our heating units and in-room amenities on a regular basis, so I do apologize for the defective heater and unplugged fridge and micro. I will have our staff triple check our available rooms. I do appreciate you alerting... More

White Salmon, Washington
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2014

Made a quick weekend trip without plans. Stayed at the Bend Inn Suites. Good location, value and service. Thanks to Hanna and Grace for making us feel welcome. It was by far the best hotel of our trip!

Was this review helpful? Yes 2
Chemult, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

The room was clean and comfortable. Thank you to the staff-the young man at the desk who looked up directions we needed and printed them out for us and to Grace at the desk in the morning.The breakfast was appreciated and very convenient when you need to get going early. We would definitely stay here again and will recommend it... More

Was this review helpful? Yes 1
Moscow, Idaho
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2014

Very enjoyable breakfast room and there was a nice selection. We appreciated the refrigerator in the room and the begs were very comfortable. Grace at the front desk was very helpful. We wish the fan in the air conditioner could be set to run continuously rather than turning on and off as needed.

Was this review helpful? Yes 2
Siletz, Oregon
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2014

We have stayed at the Bend Inn & Suites twice now and will definitely again in the future. It's a cozy place and the staff is always great. The out door pool was so so nice in the summer, It's not to far of a drive from downtown, breakfast was basic but good, the convention center and river is just... More

Was this review helpful? Yes 2
La Grande, Oregon
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2013

I found this hotel after being disgusted with the one I originally booked. They gave me a great rate on the spot, and were friendly and welcoming. The room was very nice- clean, comfortable, with everything I needed for a week-long stay (fridge, microwave, hair dryer). The complimentary breakfasts were good for a non-restaurant kind of meal; hot waffles, cereal,... More

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Albany, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

I was given considerate service at check-in, despite considerable disruption by a vanload of registrants. Further thoughtful service was offered during my stay, including my request for a 2-hr late checkout! My very-competitively-priced room was large and very nicely appointed as would be expected in a fine city hotel. The bed was quite "comfy" without being overly soft. The bath... More

Was this review helpful? Yes 1
Downey, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2013

I recently stayed here for more than one night, the room was clean, comfortable, and most importantly the bed was just right-- not too hard and not too soft. Both AJ and Grace were very helpful and nice. I would definitely stay here again.

Was this review helpful? Yes 1
Stayton, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2013

Just what I've come to expect from hotels these days: decent service at a decent price. Gracie and Hanna helped make my stay as comfortable as possible. I particularly liked the complimentary home-style breakfast.

Was this review helpful? Yes 1
Nelson
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 25, 2013 via mobile

This place looks appealing and the price seemed fair. The devil is in the details. Had difficulty sleeping due to the extremely noisy heating unit, it would run for 10 minutes, turn off, and come back on a minute later. Terrible draft from under the door, I finally put pillows there and that helped some. Internet was intermittent, was told... More

Was this review helpful? Yes
BWISB, General Manager at Bend Inn Suites, responded to this review

Dear Rick S, I’m so sorry to hear about the heater keeping you up at night. I will have our maintenance engineer inspect the heating/AC unit for that room right away. Also, I understand your frustration with your iPad losing Internet connection. With our new access point slated to be installed on that side of the building, wireless access for... More

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Additional Information about Bend Inn Suites

Also Known As:
Bend Hotel Bend
Bend Hotel
Hampton Inn Bend
Address: 15 NE Butler Market Road, Bend, OR 97701
Location: United States > Oregon > Central Oregon > Bend
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 42 hotels in Bend
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bend Inn Suites 2*
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