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Red Lion Hotel Bend

3.0 of 5 1415 NE 3rd St, Bend, OR 97701
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Certificate of Excellence 2014
Red Lion Hotel Bend
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Red Lion Hotel Bend
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299 reviews from our community

Traveler rating
    110
    115
    45
    19
    10
See reviews for
72
99
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Langlois, Oregon
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I stayed in the Red Lion for 2 nights and was pleasantly surprised. While it is an older location, they have done a very nice job remodeling the rooms. We had a spacious corner upstairs room that was equal to much more expensive facilities. The lobby is very lovely; breakfast was quite good, everything you need for breakfast. It is... More 

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Washington
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I chose the Red Lion for an overnight stay based on some ratings and reviews (which were fine) and a pretty favorable rate. When I drove up I regretted it, for another $10 - $20 you could stay at a much nicer place. Overall the appearance of this Red Lion is like many others, tired and old. The room furnishings... More 

Was this review helpful? Yes
Amber M, Administrative Assistant at Red Lion Hotel Bend, responded to this review

Thank you for providing feedback on your recent stay with us. We take all customer issues very seriously. I'm sorry to hear that you did not enjoy our hotel and that your room was cold upon arrival. Please accept my apologies and we do hope you will give us another chance to prove our ability to exceed your expectations. Thank... More 

Bend
1 review
1 of 5 stars Reviewed 2 weeks ago

The grout in the bathtub was embedded with dirt and possibly mold. The carpet was in poor condition. We stayed for four nights. There was no housekeeping service on two of the three days until we complained. On the first event, we had to obtain towels from the office and remove the towels and trash ourselves. On the second event,... More 

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Amber M, Administrative Assistant at Red Lion Hotel Bend, responded to this review

We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. Please be assured that the issues you experienced were not acceptable nor were they handled professionally and they will be addressed accordingly. We hope you will give Red Lion Inn & Suites Bend another opportunity to earn... More 

Scappoose, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night recently in Bend and friends booked this hotel on an online site. The only thing that separates this hotel from a top rating is that it's older and has no elevator. The room was clean and comfortable. The sink stoppers worked perfectly (at pet peeve of mine). The breakfast was very nice. And last but not... More 

Was this review helpful? Yes
Amber M, Administrative Assistant at Red Lion Hotel Bend, responded to this review

I would like to thank you for your wonderful review. I am happy to see that you enjoyed your stay and that "The sink stoppers worked perfectly". Any feedback we receive from our guests, good or bad, assists us in making our have a more enjoyable stay. We appreciate your business, and hope you have the chance to visit us... More 

Benton, Arkansas
Contributor
16 reviews 16 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having lived in Bend I was familiar with the location and it IS convenient, but one still has to drive to downtown or the Old Mill district. Fine. That being said, what this property has is what you (or we) look for in a hotel. A clean room without being knocked over with disinfectant and at the end of the... More 

Was this review helpful? Yes
Amber M, Administrative Assistant at Red Lion Hotel Bend, responded to this review

I would like to thank you for your review and I am happy to see that you enjoyed your stay with us. We appreciate your business and hope to see you again next time your in Beautiful Bend, Oregon! Warm Regards, Amber Mitchell Social Media Coordinator/Administrative Assistant More 

Wenatchee, WA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Recently Bend was hit with an earlier than normal snow storm. We'd just picked up a new AWD sedan. No sooner had we checked out, got as far as Redmond, turned around and went back to Bend, roads and ice were too treacherous. The staff grinned and said, 'We thought you might be back" your room is ready, this was... More 

Was this review helpful? Yes
Amber M, Administrative Assistant at Red Lion Hotel Bend, responded to this review

Thank you so much for the great review! We are so pleased to hear you enjoyed our hotel, and we truly appreciate the wonderful comments you had to say about the staff. We value your business, and hope you have the chance to visit us in the near future. Warm Regards, Amber Mitchell Social Media Coordinator/Administrative Assistant More 

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 of 5 stars Reviewed November 15, 2014

Hotel is centrally located and clean. Service was good. The breakfast was good, with lots to choose from and hot items like scrambled eggs. The frequent train noise was a problem for us as it was quite disturbing through the night.

Was this review helpful? Yes
Amber M, Administrative Assistant at Red Lion Hotel Bend, responded to this review

I would like to thank you for your review and I am happy to see that you enjoyed the amenities provided but I do apologize for the inconvenience of the train. Any feedback we receive from our guests, good or bad, assists us in making our have a more enjoyable stay. We value you as our guest, and look forward... More 

Eugene, Oregon
2 reviews
5 of 5 stars Reviewed November 12, 2014

We so enjoyed our stay!! The staff was overwhelmingly friendly and helpful. To be honest that is rare in the hospitality industry anymore! Fantastic breakfast, comfy room, but it was the staff that made our stay so great!! Thank you Bend Red Lion

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Amber M, Administrative Assistant at Red Lion Hotel Bend, responded to this review

Thank you so much for the great review! We are so pleased to hear you enjoyed our hotel, and we truly appreciate your wonderful comments about our staff. We value your business, and hope you have the chance to visit us in the near future. Warm Regards, Amber Mitchell Social Media Coordinator/Administrative Assistant More 

Ashland
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

We only stayed for one night and it was a good comfortable experience. We did not partake in the Continential Breakfast because we had plans to dine elsewhere. The staff was accomodating and it was very quiet.I best part was the beds and bedding, nice and clean and comfortable.

Was this review helpful? Yes
Amber M, Administrative Assistant at Red Lion Hotel Bend, responded to this review

Thank you for taking the time to write such wonderful comments about your stay. We are always thrilled when we exceed the expectations of our guests. Exceeding our guest’s expectations is what we strive for and we are happy to hear that we accomplished that. We hope to see you again in the very near future! Warm Regards, Amber Mitchell... More 

Walla Walla, Washington
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 8, 2014

I, too, was like "uh oh" when I pulled in in the evening, as I don't usually like hotels with outside access, but the staff were amazingly professional, kind and helpful, and my room was enormous, and very clean. Breakfast was good, the bed was pretty comfortable and the rate was perfect. It isn't close to downtown, but there were... More 

Was this review helpful? Yes
Amber M, Administrative Assistant at Red Lion Hotel Bend, responded to this review

Thank you for taking the time to write such wonderful comments about your stay. We are always thrilled when we are able to exceed the expectations of our guests. Exceeding our guest’s expectations is what we strive for and we are happy to hear that we accomplished that. We hope to see you again in the very near future! Warm... More 

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Additional Information about Red Lion Hotel Bend

Address: 1415 NE 3rd St, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Bend 3*
Number of rooms: 75
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Also Known As:
Red Lion Bend
Bend Red Lion
Hotel Style:
#4 Best Value Hotel in Bend
#6 Business Hotel in Bend
#8 Family Hotel in Bend
#10 Romantic Hotel in Bend

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