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Shilo Inn Suites Hotel - Bend

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3105 NE O.B. Riley Road, Bend, OR 97701
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1 room 1 guest
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Shilo Inn Suites Hotel - Bend
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506 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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There are newer reviews for Shilo Inn Suites Hotel - Bend
See the most recent reviews
Spokane, Washington
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 2, 2012

I was somewhat skeptical about booking here after reading the reviews but decided to book two rooms for our family. We stayed in the 300 and 400 buildings on the bottom floor, river side. When we checked in, only one of the rooms was available. It was 3:30. I have to say that I have checked in to many hotels... More 

Was this review helpful? Yes 1
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear kta99, Thank you for telling us about your stay. Our property is an 8 acre property along the Deschutes River. We do have a large variety of rooms on the property and some have been updated more recently than others. We do appreciate your feedback and use it to improve our guests experience. Sincerely, Kevin Coelsch General Manager More 

Bellevue, WA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 30, 2012

While driving home after a week long trip, we decide to make an unplanned stop for the night in Bend. We had never stayed at a Shiloh Inn before and we will never again. They should not be charging competitive rates, but low budget rates. Upon checking in, there was one front desk clerk, apologetic and nice, but faced with... More 

Was this review helpful? Yes 2
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Seastory, I am sorry to hear that there were a few items with your stay that were not up to Shilo standards. We do read all comments to find out what we are doing well and areas we need to improve. Thank you for taking the time to give us your feedback. Sincerely, Kevin Coelsch General Manager More 

Travelers are raving about these Bend hotels

Clovis, California
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 27, 2012

The site is really nice with lots of greenscape to wander around on, be carefull though this is a pet friendly hotel and even though dogs are not allowed down by the river, their poop is everywhere. Somebody needs to police and clean this area up a few times a day IMO. The room is large and nice, the bathrrom... More 

Was this review helpful? Yes 2
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear jtabur, Thank you for telling us about your stay. We do police the river, but being that at times it is home to 100s of geese and ducks sometimes they get ahead of us. I am sorry that your check in experience could have gone smoother I will look into what the problems might have been that night. I... More 

Portland, Oregon, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 27, 2012

One thing I can say about Shiloh Inns, they do take care of military and veterans, with a very reduced rate. I have stayed at many Shilo Inn's as I am a disabled veteran. When I spoke to reservations, I mentioned that I was handicapped, and that I needed a ground floor room. I was assured I would have one.... More 

Was this review helpful? Yes 1
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Helen G, I am sorry to hear that you had some problems with your room choice. We do have accessible rooms in all 4 buildings on the river however none of them have kitchenettes in them. Unfortunately, we do not have elevators and some room types are only available on the second or third floors. We are always willing... More 

Idaho, USA
Level Contributor
117 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed July 26, 2012

For Bend, it's a good price but it needs some TLC. The rooms are large and bed comfy but we stayed on the river and were tortured by the light coming thru the patio window. They are automatic and you can't turn them off. Also the curtains are sheer not black out so we didn't sleep very well. The only... More 

Was this review helpful? Yes 1
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear LeslieIdaho_USA, Thank you for writing to tell us about your experience at the Shilo Inn in Bend. I am sorry that your sleep was disturbed by the patio light. I am also sorry about the use of our facilities prior to checking in. We are limited on the use of our facilities without being checked in to the hotel,... More 

Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2012

Despite the river view and excellent location of this hotel, I found my room filthy and the hotel in an overall state of disrepair and neglect. I found a plastic case from the last guest on the bed. It seemed like the second bed had not been used by the previous guest, so the sheets had not been changed. The... More 

Was this review helpful? Yes 1
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Bette R. I am sorry to hear that there were a few things that were not up to our Shilo standards. All of the beds in rooms that have been occupied are stripped of their sheet between guests. We do supply soap, shampoo and conditioner for all guest rooms. If there is a need for additional soap, shampoo or... More 

Las Vegas, Nevada
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 21, 2012

Pretty good value; very large rooms, comfy bed...but was very warm in room at night despite AC; we used the hot tub...nothing special but nice to relax in; enjoyed the breakfast buffet with hot eggs and breakfast meat and pancakes..disappointed no bagels to go with the eggs. All in all, comfortable, decent value, quiet enough, and spacious room with kitchenette.

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear slim577, Thank you for telling us about your stay with us. We do like to hear about what you liked about your stay as well as the areas that we could make some improvements. We look forward to having you come stay with us in the future. Kevin Coelsch General Manager More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 19, 2012

We arrived in Bend without reservations thinking we would stay at one of our favorite larger chain hotels. We were very disappointed to find that they were both full. The local tourist information office found the room at the Shiloh for our family of 5. I was a little nervous about what our room would be like. I was pleasantly... More 

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Sdqricci, I am happy to hear that you had an enjoyable stay with us here at the Shilo and your daughter enjoyed the pool. It is nice to read that you found your rooms comfortable. We do have a large variety of rooms and some have been updated and some have not. We do hope that you come and... More 

california
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 19, 2012

Nicely appointed room with a river view. The hotel has two pools, an indoor and outdoor pool. We walked across the street to a Fish house called Mc Graffs which was a great find. www.mcgrathsfishhouse.com/

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear viweis, Thank you for taking the time to tell us about your experience at the Shilo Inn in Bend. I hope you had a chance to use the pools during your stay and enjoyed the wildlife along the Deschutes River. Sincerely, Kevin Coelsch General Manager More 

Hillsboro
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 17, 2012

Yes, it is by the river; yes it is convenient; and they will take your pet. We've stayed there a few times but after our last visit we've decided not to return. Rooms are dark and dated and unwelcoming. Two (only) hand towels. Two (only) glasses. A pathetic little coffee maker will make you a weak tasteless cup of coffee,... More 

Was this review helpful? Yes 1
Shilo I, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Marla K, Thank you for taking the time to post some of your concerns about your last stay. We do read all comments and do our best to make the changes that are needed. We do have a variety of rooms and some have been up dated. We do our best to provide a clean comfortable room at a... More 

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