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Shilo Inn Suites Hotel - Bend

2.5 of 5 3105 NE O.B. Riley Road, Bend, OR 97701
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Shilo Inn Suites Hotel - Bend
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Shilo Inn Suites Hotel - Bend
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417 reviews from our community

Traveler rating
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    49
    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Shilo Inn Suites Hotel - Bend
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Oregon
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 12, 2011

Stayed here for one night. Will not go back. Glad we didn't need to stay longer. My husband and I want a limited number of things from a hotel room: good bed, decent water pressure in the shower, clean room. While our room in the 500 building had those three things, it did lack some things we just thought were... More 

Was this review helpful? Yes 1
Luxembourg City, Luxembourg
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 12, 2011

We loved Shilo Inn. The grounds are very beautiful, like a little village. You have two very good pools (one indoor and one outdoor). Our room was the best on a 4-week tour trought northwestern USA. The bedroom area was separated from the living room area with a half stone half glass wall. The living area was very spacious, with... More 

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Denver, Colorado
Contributor
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 4, 2011 via mobile

You'll be excited when you first pull up - the buildings and grounds look great from the outside. But at least our room was really dated with peeling light blue wall paper, faded 80's pastel prints and furniture to match. Including worst pillows on our trip. Service was spotty as well - room left with no soap or washcloths, and... More 

Was this review helpful? Yes 1
shiloinns, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

I am happy to hear that you thought the grounds looked great. I would also like to thank you for taking the time to tell us about the parts of your stay that were not up to your expectations. Your comment let us know what we are doing right and what we can improve upon, thank you. Kevin Coelsch General... More 

Corvallis, Oregon
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 30, 2011

My husband and I stayed here for 1 night. Our room was far away from the parking lot and right next to the street. You could hear everything from the room above ours and the view it said it had was barely anything. The room was updated and had a fireplace, fridge and microwave but I am glad we only... More 

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shiloinns, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Thank you for taking the time to give us you feed back. We do have over 800 feet of river front views and there are varying amounts of foliage along the river bank. I am sorry that you did not find the indoor pool and restaurant to your liking. If you do come to be Bend we do hope that... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 29, 2011 via mobile

We loved the campusy resort feeling of this place. We used both swimming pools and the exercise room. The room was very spacious and clean. Surprised by the 2 TVs and 3 phones in our room, as well as the kitchenette. Would definitely come back. This would be a great place for a wedding or a family reunion. Oh, and... More 

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shiloinns, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Thank you for taking the time to tell us about your stay. It sounds like you were able to take full advantage of all the amenities that we offer here at the Shilo Inn Suites in Bend. I will be sure to pass on to the Chef how much you enjoyed the breakfast. Kevin Coelsch General Manager, Shilo Inn Suites... More 

Grand Rapids, Michigan
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 29, 2011 via mobile

I was irritated the moment I walked in to the lobby. Even though I prepaid, there was a $50 deposit on my card for incidentals ($200 cash!). I asked about the fitness center; one machine and two treadmills. Then the pool and spa (yes, indoor and outdoor pool). As we drove to our room we saw the spa with plywood... More 

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shiloinns, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

I am sorry to hear your experience at the Shilo did not start off the best. We do take a deposit due to the fact that we have a restaurant, room service and in room movies that can be charged to your room. We do have 1 spa that has been taken out of service, but there are 2 other... More 

Richland, Washington
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2011

The reason for our stay was a big family reunion, approx. 100 attendees. The location is lovely, right on the Deschutes River, and within walking distance of shopping and restaurants. The Shilo staff was very friendly and accommodating. They did a great job preparing food and serving for our big Saturday evening dinner dance.

Was this review helpful? Yes
shiloinns, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

We are happy to hear that everything worked out so well with your family reunion. I will make sure to pass on our comment to the Chef and the servers. We hope to see you again for any future family reunions. Warm Regards, Kevin Coelsch General Manager Shilo Inn Suites- Bend More 

San Jose, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2011

We had read reviews before we booked and asked for an updated river view room, which we got, and we were glad we had paid the extra (it was still good value). The beds were good (white sheets as covers instead of dubious flowery covers you often see, so you KNOW they are clean). Carpets were still old and fixtures... More 

Was this review helpful? Yes 1
shiloinns, General Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Thank you for taking the time to write us about your experience here at the Shilo Inn in Bend. I am glad to hear that you were able to spot wildlife from your balcony and that it was a highlight of your trip. The river view rooms can be quite peaceful a relaxing. The breakfast area does normally have music... More 

Victoria, Canada
Contributor
18 reviews 18 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 14, 2011

We were blown away by the service we received from the staff. Somehow my GPS was not directing me to the hotel and without a paper map, we had no idea where we were. We called the hotel and the woman at the desk stayed on the phone and gave us step by step directions until we rolled into the... More 

Was this review helpful? Yes 1
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2011

The hotel was fine, the typical set up with two queen beds, etc., right on the river, which was very charming, since we were on the ground floor. Ducks and geese came waddling past the outside of the slider twice a day, which was extra fun for my granddaughter. The two pools are a bit on the "worn" side but... More 

Was this review helpful? Yes 1
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Additional Information about Shilo Inn Suites Hotel - Bend

Address: 3105 NE O.B. Riley Road, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Inn Suites Hotel - Bend 2.5*
Number of rooms: 151
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Also Known As:
Shilo Inn Hotel Bend
Shilo Inn Bend
Bend Shilo Inn
Hotel Style:
#3 Top resorts Hotel in Bend

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