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Shilo Inn Suites Hotel - Bend

2.5 of 5 3105 NE O.B. Riley Road, Bend, OR 97701
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Shilo Inn Suites Hotel - Bend
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Shilo Inn Suites Hotel - Bend
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411 reviews from our community

Traveler rating
    129
    131
    79
    47
    25
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106
149
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47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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tchrs
Top Contributor
248 reviews 248 reviews
62 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What could be better than watching the Deschutes River meander right outside your door. Clean and comfortable and make sure they move you to along the river. Either floor is fine. Excellent breakfast and pleasant staff. The riversdie rooms are VERY quiet. You would never know you are in the city. Combine that with a free happy hour and the... More

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Aloha
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Affordable maybe, excellence NO! Excellence is not telling your customers no! My wife and I stayed here last year and they had no problem giving me container so I could take my breakfast to my room. Now they have no problem telling me no! The server at the restaurant said I could talk to the front desk and the person... More

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed for three days and it was really nice. The pool was warm and had two hot tubs. It was a riot. Our room was really clean and they had movies on demand on the tv. The Staff was very accomadating. Definetly staying again.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Jeremiah B, Thank you for staying with us. I am happy to read that you enjoyed your stay and you had time to take advantage of using the indoor pool and hot tubs. We hope you get to come back to Bend soon and come and stay with us at the Shilo Inn. More

Eugene, Oregon
Top Contributor
69 reviews 69 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is a big one. Room doors open to the outside. Big rooms with refrigerator, micro wave, and fireplace. Reasonable cost. But place is dark and a bit drab. Bathroom has been updated. So mixed at best. Price includes breakfast and a drink at night. Free parking and is close to restrauants, food stores and gas stations.Rooms could use... More

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Frank P, Thank you for staying at the Shilo Inn. We still do use real keys, but we are working on transitioning to key cards in the near future. There are also a few other updates we are working on. We hope you choose the Shilo Inn the next time you come to Bend. More

Augusta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

A friend and I stayed here for two nights....the room itself was average, but the outside walkways were in bad shape. Breakfasts were lacking, with lukewarm offerings. Personnel were helpful with some minor problems and the pool and hot tub were great....overall, a mixed experience.

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear m_meneghello, Thank you for staying with us and taking the time to post your comments. We are in the process of replacing the walkway carpets. I am sorry that you did not like the breakfast buffet. I will address your comments with the chef. Please come and give us another try the next time you are in Bend. More

Portland, OR
Contributor
18 reviews 18 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 18, 2014

The good: the room is large with a small kitchen area, clean and smells okay, wifi is good overall, the breakfast was lukewarm but at least available, the staff in the dining room were nice and attentive. The bad: 1. everything is old, the toilet, the TV... 2. the bed is saggy, and the plumbing in the room is SUPER... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear livelearntravel, Thank you for taking time to review your stay. I am sorry to learn that you experienced a few problems during your stay. We do have a variety of room some of them have been updated and some are a little older. We do change out mattresses regularly. I am sorry that there was a problem with the... More

Portland, Oregon
Top Contributor
150 reviews 150 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 15, 2014

I asked for and got a hard-ish mattress, the breakfast was hot, varied and good enough, the pool was delightful, with two hot tubs, and our riverside room (with fireplace, kitchen) was lovely. And a bargain, here in Bend. Friendly, accommodating staff. We'll definitely stay here again, next time in Bend.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear nancyye, Thank you for staying with us. I am glad that you enjoyed your stay and we were able to accommodate your mattress needs. We lock forward to you coming and staying again. More

Senior Contributor
29 reviews 29 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

Older property. Good happy hour drinks and food. Clean except we got no housekeeping the second day of our three day stay. Free breakfast is very meager, eggs over cooked, pancakes soggy when you can get them or not stocked. Pool and hot tubs are great! And indoors for the winter.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear John B, Thank you for your comments. I will be sure to address your comments about the breakfast and the stay over service your second day. I am pleased to read that you thought we had a good happy hour and food. Thank you for staying with us. More

Bothell, Washington
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2014

When I am vacationing I don't spend too much time in the room so all I need is a clean room. This hotel has no frills but it is located right on the outskirts of the city and has amazing views of the lake. If you're lucky you will make it there on a night where the sunsets are setting... More

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Papinooo, Thank you for staying with us. I am glad that you found the hotel to your liking and we were able to meet your needs for a hotel. Please come and stay the next time you pass through Bend. More

Culdesac, Idaho, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

We stayed at this hotel last night and were very pleased with our stay. The hotel is older but our room was very clean and all of the staff were wonderful. It was very quiet and we had a good night's sleep. The breakfast buffet was very nice with eggs, sausage, potatoes, cereal, pancakes, and breads. The grounds are nice... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Theresa B, Thank you for staying with us and commenting on your stay. We are happy to hear that you had a great stay and you plan to stay with us in the future. We hope to see you soon. More

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Additional Information about Shilo Inn Suites Hotel - Bend

Address: 3105 NE O.B. Riley Road, Bend, OR 97701
Phone Number:
Location: United States > Oregon > Central Oregon > Bend
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Inn Suites Hotel - Bend 2.5*
Number of rooms: 151
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Also Known As:
Shilo Inn Hotel Bend
Shilo Inn Bend
Bend Shilo Inn

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