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Shilo Inn Suites Hotel - Bend

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3105 NE O.B. Riley Road, Bend, OR 97701
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Shilo Inn Suites Hotel - Bend
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Shilo Inn Suites Hotel - Bend
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441 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We knew the hotel was outdated when we booked it, that wasnt the problem...we arrived to find a blood stained hide a bed mattress on the bed my 3 year old was supposed to sleep on. Staff didn't appear shocked by this at all but did send someone directly to change the mattress. However, staff felt it would be appropriate... More 

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Brookings, Oregon, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I wanted you to receive a personal review from me as a guest in your Bend, OR Shilo Inn. This last weekend my mother was dying and we booked at Shilo Inn through Kayak. Your hotel was so accomadating in changing checkout and adding additional nights. You have a super-star in your restaurant. She would be an awesome trainer for... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Alisa G, I am sorry about your mother. I am happy that we could help in any way to make your time in Bend any better or easier. Thank you for taking the time to talk to me in person and tell me about your experience staying with us. K. Coelsch-General Manager More 

Klamath Falls, Oregon
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Found this Shilo online, and WHAT a find! First of all, Thank you Shilo Inns for not only thanking our Veterans (my husband is one) for their service...but showing your gratitude in a real way. We wanted a room with a view & King bed. What we received after the wonderful upgrade was a King Suite with a River View... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Elizabeth S, Thank you for taking the time to review your recent stay with us. Shilo Inn has a great rate policy in place to honor our veterans. We thank your husband for his service. We would love to have you visit again in the summer and enjoy the river view. K. Coelsch-General Manager More 

Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel personnel was great 5 stars to Ron at the bar and 5 stars to Ana at breakfast. Both were super friendly. Front desk was really friendly to but didn't get her name. The room was spacious but needs updating. Old televisions that don't work very well. Can hear the neighbors way more then I would like. Clean and... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Dixon9717, Thank you for your review and the good comments about the staff. It is always nice to hear when staff does a good job and be able to pass it on to them. We are in the process of doing some updates to the property. Please come and check them out the next time you are in Bend.... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights on business. Clean. Spacious. Dated. Good food at resturant. Bar service good. Friendly staff all around. Dated fitness equipment. Pool and saunas clean. This will be my go to stay when traveling through.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Matt S, Thank you for staying with us and for taking the time to review your stay. I am happy to hear that you found us to be a good value in Bend. We are in the process of doing some updates to the property. Please come and check them out the next time you are in Bend. K.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The room for 4 of us was great. And the complimentary breakfast buffet was just what we needed before a day of golf. We also got a couple drink vouchers too. Our server Ana was very helpful. Free wifi throughout the property.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Joe P, Thank you for staying with us and I hope you had a great day of golf. Ana does a great job for us at the breakfast buffet. Thank you for taking the time to recognize her efforts. k. Coelsch-General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The first time I went to bend for work I stayed at this hotel. Very friendly staff clean rooms and very affordable. The bartender RON is the reason I keep coming back to this hotel. If it wasn't for him I would try different hotels but since the service and all the extras are provided here I haven't stayed anywhere... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Doktormaximus, Thank you for your comments and for staying with us. I am happy to read that Ron has been providing you great service in the lounge. I will be sure to pass your good comments on to Ron. k. Coelsch-General Manager More 

Vancouver, Wa
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We returned to this property because a convention of bow hunters filled up an adjacent property. We were looking for clean and simple but ended up in a river view room that had been updated since our last visit and stay last year. Very nice, .....wanted to take the bed home with us. Quiet and well appointed. Things had changed... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Charles S, Thank you for staying with us. I am happy to read that you enjoyed the updates that we have been doing. Thank you for your comments and we hope you choose the Shilo Inn the next time you are in Bend. K. Coelsch-General Manager More 

Winter Park, Florida
Top Contributor
55 reviews 55 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decided to go to Bend on a whim and this place was the cheapest we could find. But cheap doesn't mean bad. This place is straight out of the 90's but it is well worth the price. The hotel room is massive. There's a kitchenette, a balcony, storage closet, bathroom, and a lounge area with a pull-out bed and fireplace.... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Brillwolf, Thank you for staying with us and taking the time to comment on your stay. I am happy that you found the Shilo Inn to your liking. You did hear correctly that we are updating the door locks in March and April. We are also in the process of repainting and carpeting all of our river view rooms.... More 

Beaverton, Oregon
1 review
5 of 5 stars Reviewed 4 weeks ago

I don't go to Bend often, but when I do I don't stay anywhere else. It's got a great price, clean rooms with a huge value for the price. Seriously, indoor pool, sauna, and steam room, with a weight room. They hook you up for a free drink ticket and discount meal ticket for the restaurant/lounge and of course the... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Bend, responded to this review

Dear Ian R, Thank you for choosing the Shilo Inn when you come to Bend. It is great to read your nice comments. I will be sure to pass on your kudos to Chef Jose and our bartender. We hope to have you come and stay with us in the future. K. Coelsch-General Manager More 

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